Cisco VX Clinical Assistant Bedienungsanleitung

Cisco

VX Clinical Assistant

Mobile Cart

User Guide

Rev 01May2019

MBTelehealth –VX Clinical Assistant Mobile Cart User Guide

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Table of Contents

CISCO 1

1.0 OBJECTIVES ......................................................................................................................3

2.0 OVERVIEW .........................................................................................................................3

3.0 BASIC NAVIGATION...........................................................................................................5

4.0 GENERAL USE...................................................................................................................6

4.1 Set Up .............................................................................................................................6

4.2 Camera Controls.............................................................................................................7

4.3 Microphone......................................................................................................................9

4.4 Volume ............................................................................................................................9

4.5 Site to Site Calls............................................................................................................10

4.5.1 Making video calls to MBT Site..............................................................................................10

4.5.2 Making video calls to a site outside the MBT Network ..........................................................10

4.5.3 Recent Calls.............................................................................................................................10

4.5.4 Far End Control: Site to Site...................................................................................................11

4.5.5 Screen Layout: Site to Site .....................................................................................................12

4.5.6 Screen Layout: Site to Site - Sharing Content ........................................................................12

4.5.7 Sharing Content: Laptop - Site to Site....................................................................................13

4.5.8 Sharing Content: Patient Camera - Site to Site.......................................................................14

4.5.9 Sharing Content: Laptop and Patient Camera - Site to Site....................................................14

4.6 Multi-Site Event Calls (MCU) ........................................................................................15

4.6.1 Screen Layout: Multi Site......................................................................................................15

4.6.2 Screen Layout: Multi Site –Sharing Content.........................................................................16

4.6.3 Sharing Content: Laptop –Multi Site.....................................................................................17

4.6.4 Sharing Content: Patient Camera - Multi Site .......................................................................17

4.6.5 Sharing Content: Laptop and Camera - Multi Site .................................................................18

4.6.6 Adding an External Monitor....................................................................................................18

4.7 Receiving and Ending Video Calls...............................................................................19

4.8 Dual Video.....................................................................................................................19

5.0 TROUBLESHOOTING ......................................................................................................20

5.1 Audio Issues..................................................................................................................20

5.2 Video Issues..................................................................................................................20

6.0 VIDEOCONFERENCING ETIQUETTE.............................................................................21

MBTelehealth –VX Clinical Assistant Mobile Cart User Guide

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1.0 OBJECTIVES

This user guide will provide you with an overview and the knowledge to setup and use

the VX Clinical Cart videoconference solution and the TRC5 remote

Learning Outcomes:

After reviewing this guide, you should be able to:

1. Identify and explain the main parts of your videoconference solution.

2. Use the remote control or the source buttons on the cart to navigate through the

menus, set camera presets, and access additional video sources.

3. Setup and use the equipment.

2.0 OVERVIEW

The main components included with the VX Clinical Assistant solution are the Camera,

Codec, Ethernet Cable, Microphone, Screen/Monitor and Remote Control.

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1. Camera - The built-in camera is a high quality imaging device which transmits

images to the screen/monitor. The camera movements are controlled by a wireless

infra-red (IR) remote control that controls a variety of functions, both on the near and

far end.

2. Codec - The codec is the central part of the videoconferencing equipment. The main

task of the codec is the compression of outgoing video, audio and data, the

decompression of the incoming information and the transmission of this information

between endpoints. The name codec comes from a combination of the two words

compression and decompression.

3. Microphone - The microphone will automatically equalize sound levels so that loud

and soft voices are picked up and transmitted to the far end at approximately the

same level.

4. Screen/Monitor –The built-in screen/monitor displays the far end or the near end

image and content as selected by the user.

5. Remote Control - The remote control is used to place calls, adjust the volume,

navigate screens and select options. It controls all functions of the videoconferencing

equipment. The source control buttons on the front of the cart can be used as well.

The Cisco TR5 Remote Control

The SOURCE CONTROLS located on the front of the cart

allow the user to select and display peripheral devices that

are connected to the back of the videoconference solution.

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3.0 BASIC NAVIGATION

The remote control is used to operate your video equipment in conjunction with the

source controls found on the front of the cart. Refer to the diagrams in the previous

section for a description of each of the buttons. Here are some commonly used buttons

on the remote and navigation options.

Home Key - used to access the Home menu or display source softkeys.

Continue pressing to toggle between options.

Arrow Keys - found in the centre of the remote and used to navigate menus.

Back Arrow - used to collapse a menu or “go back”one level.

Enter Key –used to accept or select an entry.

Cancel/Clear key - used to remove characters from a text field.

5 Function Buttons - found on the top of the remote and correspond with

context sensitive softkeys that will appear at the bottom of the screen.

Screen Layout Button –allows you to change the layout of the images on your

screen (includes selfview option)

Home

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Softkeys default to the camera selection options.

Softkeys will auto hide at the bottom of the screen after approximately 5

seconds of inactivity. Pick up the remote to unhide.

Press the Exit softkey to return to the previous menu choices.

Press any arrow button to access the Camera Control softkey options (far end,

camera presets, main source and exit). You can now move the camera using the

arrow keys and the zoom +/-. Note: The Camera Control screen can also be

selected from the home menu.

Virtual Keyboard

In addition to using the keypad on the remote control you can also use the virtual

keyboard. Whenever there is a field that requires entry there will be a Turn Keyboard

On softkey.

1. Select Turn Keyboard On and use the Up arrow to move the cursor inside the

keyboard.

2. Use all 4 arrow keys to move about the keyboard. Select a letter using the enter

key. The list will keep filtering as you type. Highlight the site and press enter.

4.0 GENERAL USE

The following sections will provide instructions for using your VX Clinical Assistant

mobile cart solution to place and receive videoconference calls.

4.1 Set Up

To setup and use the videoconference solution:

1. Turn on the screen/monitor if required. Wake the codec by picking up the remote

control and point it towards the system (ensure your hand is touching the sensors

on the sides of the remote) or press any key on the remote. After approximately

15-20 seconds you will see the home screen.

Example showing a sub menu displayed by

pressing the right arrow key.

Press the key to display the Home menu on the screen.

The little

triangle

indicates that

a submenu is

available.

The element

currently selected

is indicated by

an orange rectangle.

Use the up/down

Arrow keys to

Navigate in a menu.

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The remote for the mobile cart is located on the right hand side of the unit,

directly under the round shelf.

If the Ethernet cable is connected correctly, you will see a green VPN light on

the front of the Router.

There should be 5 green lights on the front of the cart. If the power cord is not

plugged in you will only see 4 green lights.

4.2 Camera Controls

The camera can be controlled manually or by using Camera Presets.

To Adjust the Camera Manually

Use the arrows on the remote and the zoom +/- to move the camera to the desired

position.

To Use Camera Presets

Camera presets are useful when images from different camera positions are to be

viewed by the far end site(s). Presets are used to switch camera positions quickly and

easily without having to manually move the camera. (Note: The presets on the mobile

carts may need to be modified each time as the carts are typically moved from room to

room)

1. Press the Home Menu button .

2. Select Camera Control from the menu on the left side of the screen and press

OK .

There will be 5 context sensitive softkeys along the bottom

of the screen which correspond to the 5 buttons on the top

of the remote.

3. Select the Camera Presets softkey.

4. Select the desired camera preset from the list. (Sign, Participant, Room)

At any time you can press the back button on the remote control to exit the

Camera Presets menu,

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To Add a New Preset:

1. Move the camera to the desired position using the arrow keys and the zoom +/-.

2. Press the Home Menu button .

3. Select Camera Control from the menu on the left of the screen.

4. Select the Camera Presets soft button.

5. Scroll down using the arrow key and select Edit Camera Presets.

6. Click OK or click the forward arrow to bring up the preset listing.

7. Scroll down and select a Not Defined preset.

8. Click the forward arrow and enter the name using the keypad on the remote.

9. Hit the down arrow and select Save New Preset.

Use the key to remove characters in a text field.

Type in the preset name using the remote keypad (similar to texting –hit the

#7 key 4 times to get an “S”).

To Modify an Existing Preset:

1. Move the camera to the desired position using the arrow keys and the zoom +/-.

2. Press the Home Menu button .

3. Select Camera Control from the menu on the left of the screen.

4. Select the Camera Presets soft button.

5. Scroll down using the arrow key and select Edit Camera Presets.

6. Press OK or press the forward arrow to bring up the preset listing.

7. Scroll down to the preset to be modified and click OK or the forward arrow.

8. Select Update to Current Camera Position.

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The VX Clinical Assistant is set up with three (3) Standard Presets:

Camera presets will be set up and saved as part of equipment implementation but there

may be a need to change or resave presets particularly with mobile equipment.

1. Sign - The first preset is of a sign with the sites name. This is an off screen

camera view that allows users to move about the room without being on camera

and identifies the sites that are connected.

2. Participant (Presenter/Provider/Patient) –This preset is a close up view of the

person or persons involved in the event. Whether it is the patient, provider or a

presenter, when setting this preset, you want to ensure that the far sites are able

see the person clearly.

3. Room –Part of videoconference etiquette includes making the sites you are

connected to aware of everyone involved in the event. By setting a preset of the

entire room, you can easily identify everyone in attendance and then switch back

to preset number 2 as necessary. This preset is also helpful for question and

answer periods.

4.3 Microphone

To mute the microphone:

1. Press the Mic Off key on the remote control or on the microphone itself. An

onscreen indicator will appear when the microphone is off and the button on the

microphone will change to red.

2. To unmute, press the Mic Off key on the remote control or on the microphone

again. The onscreen indicator will disappear and the button on the microphone

will change to green.

4.4 Volume

To adjust the volume:

1. Use the Volume Key to increase or decrease the volume.

A Volume Bar will appear at the bottom right of the screen

Volume Bar

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4.5 Site to Site Calls

4.5.1 Making video calls to MBT Site

1. Locate the 5 digit number which can be found beside the VCU# on the following

iScheduler reports: Whiteboard, Clinic List or Confirmation. (See Fig 1 example

below.)

2. Enter the 5 digit number using the keypad on the remote. The number will

appear onscreen as you type.

3. Press the green Call key on the remote to connect.

4.5.2 Making video calls to a site outside the MBT Network

1. Enter the dial in number you were given using the keypad on the remote.

2. The numbers will appear onscreen as you type. Use the key to

backspace and delete any incorrect entries.

3. Press the green Call key on the remote to connect.

4.5.3 Recent Calls

This applies to both MBT sites and calls outside of the MBT network.

Using the green phone button on the remote to access Recent Calls

This option just brings up recent calls. (note: sites such as the rural RHA’s may

like this option as they often call the same sites and this will reduce the amount

of scrolling through the entire contact list or the number of steps required to

access recent calls using the Home menu as described above.)

Fig 1

Use the key to backspace and delete any incorrect entries.

Press & hold the abc/123 key to toggle between numeric and characters.

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