Comdial Imression 2022S Bedienungsanleitung

DXP, DXP

Plus

, and FX Series

Digital Communications System

LCD Speakerphone

System Reference Manual

ABC

GHI

PRS

OPER

TUV WXY

JKL MNO

DEF

SPKR

HOLD TAP ITCM

T/C MUTE

unisyn05.cdr

DIGITECH

COMDIAL

SPKR

TAP

TRANS

CONF

MUTE

HOLD ITCM

CERTIFIED

ISO 9001

Accredited by the Dutch Council

for Accreditation for certification

and registration activities.

Comdial's Quality Management System Is

Certified To The ISO 9001 Standard.

ANSI-RAB

Comdial strives to design the features in our communications systems to

be fully interactive with one another. However, this is not always possible,

as the combinations of accessories and features are too varied and extensive

to insure total feature compatibility. Accordingly, some features identified

in this publication will not operate if some other feature is activated.

Comdial disclaims all liability relating to feature non-compatibility or

associated in any way with problems which may be encountered by

incompatible features. Notwithstanding anything contained in this

publication to the contrary, Comdial makes no representation herein as to

the compatibility of features.



2/12/97

This reference manual applies to the fol-

lowing system and telephone models:

System Models:

•DXP systems with software 9C

and later

•DXP Plus systems with software

11A and later.

•FX Series with software 12A and

later.

Telephone Model:

•Impression 2022S Rev. A and

later.

•DigiTech 7700S-** Rev. I and

later.

Contact your Comdial dealer for updates

of this as well as other Comdial publica-

tions as your needs require.

Contents

Section................................................Page#

1 Introducing The LCD Speakerphone..................... 1–1

1.1 UsingThisGuide................................. 1–1

1.2 Using Your Speakerphone .......................... 1–2

1.3 UnderstandingTheDisplayAbbreviations............. 1–5

1.4 Knowing Your Speakerphone’s Functions.............. 1–9

1.5 UnderstandingWhatTheLightsMean............... 1–11

2 AnsweringCalls...................................... 2–1

2.1 AnsweringOutsideCalls........................... 2–1

2.2 AnsweringIntercomCalls.......................... 2–2

2.3 AnsweringCallsatMonitoredStations................ 2–3

2.4 Answering Night-Transferred Calls................... 2–4

2.5 MakingACallPick-Up............................ 2–5

2.6 Responding To A Subdued Off-Hook Voice

Voice Announcement .............................. 2–6

3 MakingCalls......................................... 3–1

3.1 DialingAutomatically ............................. 3–1

3.2 DialingManually................................. 3–2

3.3 RedialingAPreviouslyDialedNumber................ 3–2

3.4 UsingLineGroups................................ 3–4

3.5 WaitingForALine(Queuing)....................... 3–5

3.6 MakingIntercomCalls ............................ 3–6

3.7 Camping On At A Busy Station And

WaitingForAnAutomaticCallback .................. 3–7

3.8 Camping On At An Idle Station And

WaitingForAnAutomaticCallback .................. 3–8

3.9 Sending A Call-Waiting Tone

To A Busy Station And Waiting

ForAnAnswer(CallWaiting)....................... 3–9

3.10 Overriding A Call Or A Do Not

Disturb Condition At Another

Telephone (Executive Override) .................... 3–10

3.11 Making A Subdued Off-Hook

Voice Announcement (SOHVA)..................... 3–11

GCA70–226 Contents

LCD Speakerphone Reference Manual – iii

4 PlacingCallsOnHold................................. 4–1

4.1 HoldingCalls.................................... 4–1

4.2 HandlingHoldRecalls............................. 4–3

4.3 ParkingCalls..................................... 4–4

4.4 HandlingParkRecalls............................. 4–5

5 TransferringCalls .................................... 5–1

5.1 TransferringCalls—Screened....................... 5–1

5.2 TransferringCalls—Unscreened..................... 5–3

5.3 MakingAHotTransfer............................. 5–4

5.4 TransferringCallsUsingQuickTransfer............... 5–5

6 ConferencingCalls.................................... 6–1

6.1 ConferencingTelephonesTogether................... 6–1

7 Using The Other Telephone Features..................... 7–1

7.1 AdjustingTheDisplayContrast...................... 7–1

7.2 Blocking Voice-Announce Calls ..................... 7–2

7.3 Displaying Status Of Busy Lines

AndStations..................................... 7–2

7.4 Displaying Button Functions

(ButtonQuery)................................... 7–3

7.5 Diverting Incoming Calls To

AnotherStation................................... 7–3

7.6 EnteringAccountCodes............................ 7–4

7.7 EnteringAuthorizationCodes....................... 7–5

7.8 ForwardingCalls ................................. 7–6

7.9 ListeningToACallOverThe

Telephone Speaker (Group Listening) ................. 7–7

7.10 Making A Call

Non-Private (Privacy Release) ....................... 7–8

7.11 Monitoring A Conversation Between

Two Telephones (Service Observing) ................. 7–9

7.12 Muting Your Telephone ........................... 7–10

7.13 Sending A Paging Announcement ................... 7–11

7.14 Setting A Do Not Disturb Condition

AtYourStation.................................. 7–12

7.15 Setting The Volume Control........................ 7–13

Contents GCA70–226

iv – LCD Speakerphone Reference Manual

7.16 Setting Your Personal Ringing Tones................. 7–15

7.17 Switching The Dialing Mode

BetweenPulseAndTone.......................... 7–16

7.18 Using Background Music.......................... 7–17

7.19 Using Direct Inward System

Access(DISA).................................. 7–18

7.20 Using The Tracker Paging System................... 7–21

7.21 Using E And M Tie Lines.......................... 7–23

7.22 Call Forward Outside System ...................... 7–25

7.23 Mark Problem Line............................... 7–26

7.24 Using Automatic Set Relocation .................... 7–27

8 Sending And Receiving Non-Verbal Messages ............. 8–1

8.1 LightingTheMessage-WaitingLight ................. 8–1

8.2 SendingLCDMessages............................ 8–3

8.3 Sending Response Messages ........................ 8–5

9 Programming Your Telephone .......................... 9–1

9.1 ProgrammingForSpeedDialing..................... 9–1

9.2 StoringSpeedDialNumbers........................ 9–3

9.3 StoringDSSNumbers ............................. 9–4

9.4 StoringTheFeatureButtons ........................ 9–5

9.5 StoringTheResponseMessageButton................ 9–7

9.6 StoringAccessCodes.............................. 9–8

9.7 SettingAReminderAlert........................... 9–9

10 Using The Attendant Features.......................... 10–1

10.1 Creating LCD Messages........................... 10–1

10.2 Disabling A Station............................... 10–5

10.3 Disabling A Telephone Line........................ 10–6

10.4 Enabling Or Disabling Message Waiting.............. 10–6

10.5 Naming The System Telephones .................... 10–7

10.6 Naming The Telephone Lines ..................... 10–11

10.7 Printing Station Message Detailed

Accounting (SMDA) Reports...................... 10–14

10.8 Setting The Night

TransferOfRingingMode........................ 10–17

10.9 Setting The System Clock ........................ 10–18

10.10 Storing The System Speed Dial Numbers ............ 10–18

GCA70–226 Contents

LCD Speakerphone Reference Manual – v

10.11 Transferring The Attendant Calls

To The Alternate Attendant Telephone............... 10–21

10.12 Using The Overflow Transfer...................... 10–22

10.13 Using The Digital

Voice Announce Option .......................... 10–22

10.14 Using The Special Attendant Buttons ............... 10–28

10.15 Viewing The System Status Log ................... 10–31

11 Operating Your

Telephone With A DSS/BLF Console .................... 11–1

11.1 OperatingYour

Telephone With A DSS/BLF Console ................ 11–1

12 Troubleshooting Your Telephone ....................... 11–1

PublicationIndex ........................................ I–1

Appendix A (Quick Reference Guide) .......................A–1

Contents GCA70–226

vi – LCD Speakerphone Reference Manual

Introducing The

LCD Speakerphone

1.1 Using This Guide

This user’s guide describes your LCD speakerphone and tells you how to

use it.

The sections in this introductory chapter help you become familiar with

your speakerphone’s controls and indicators. The remaining sections are

titled

1.2 Using Your Speakerphone

1.3 Understanding The Display Abbreviations

1.4 Knowing Your Speakerphone’s Functions

1.5 Understanding What The Lights Mean

The operation chapters define often-used features and provide

instructions for their use. These are titled

2 Answering Calls

3MakingCalls

4 Placing Calls On Hold

5 Transferring Calls

6 Conferencing Calls

The special-purpose features of the telephone are grouped into one

chapter titled

7 Using The Other Telephone Features

Your telephone provides several non-verbal ways to communicate using

lights and indicators. The descriptions of these methods are provided in a

separate chapter titled

8 Sending And Receiving Non-Verbal Messages

GCA70–226 Introducing The LCD Speakerphone

LCD Speakerphone Reference Manual 1 – 1

You can program many of the buttons on your telephone to enhance the

unit’s versatility and usability. These programming instructions are

found in the chapter titled

9 Programming Your Telephone

For your convenience, a troubleshooting chart and a quick reference

guide are included in the chapter titled

10 Troubleshooting Your Telephone

If you operate an attendant station, you will use the special features

provided in the chapter titled

11 Using The Attendant Features

1.2 Using Your Speakerphone

When using your speakerphone, the microphone and loudspeaker are

farther away from you than when you use a handset. Both the signal from

the loudspeaker and the signal to the microphone must be strengthened.

When microphones and loudspeakers are close together (such as in a

speakerphone), additional amplification typically generates a ringing

sound (public address systems do this if the volume is too high or the

microphone is too close to a loudspeaker).

Your speakerphone’s sound-activated switches allow either the

microphone or the loudspeaker to be on at a given time. This means that

voice sounds travel in only one direction at a particular moment.

Introducing The LCD Speakerphone GCA70–226

1 – 2 LCD Speakerphone Reference Manual

unisyn07.cdr

Speaker

SPKR Button

Handset

ITCM Button

Volume Control

Microphone Opening

ABC

GHI

PRS

OPER

TUV WXY

JKL MNO

DEF

SPKR

HOLD TAP ITCM

T/C MUTE

Impression LCD Speakerphone

DIGITECH

COMDIAL

SPKR

TAP

TRANS

CONF

MUTE

HOLD ITCM

dtech001

TRANSFER/

CONFERENCE

Button

SPEAKER

Button

Speaker

Volume Control

INTERCOM

Button

Handset

Microphone Opening

DigiTech LCD Speakerphone

GCA70–226 Introducing The LCD Speakerphone

LCD Speakerphone Reference Manual 1 – 3

Speakerphone User Guidelines

•Both parties cannot talk at the same time. You must wait for silence

out of your loudspeaker before talking. You must stop talking to hear

the other party.

•Background noise may prevent the sound-activated switches from

operating properly. Avoid placing the speakerphone where it will

detect sounds from typewriters, keyboards, printers, paging systems,

and other equipment.

•Speak slightly louder than normal and with a clear, authoritative voice.

For the microphone to best detect your voice, speak within three feet

of it and face the telephone.

•Raising the volume of the loudspeaker makes it easier for the

sound-activated switches in your telephone to select the distant party’s

voice. Lowering the volume of the loudspeaker makes it easier for the

switches to select your voice.

•Since the system takes several seconds to provide the best switching,

constant sound patterns—such as elongating your words and playing

externally-supplied music—may prevent the sound-activated switches

from operating properly.

•Place the telephone on a hard surface and away from table edges. Do

not place the telephone in corners or enclosures. Do not let

obstructions come between you and the microphone. Rooms with hard,

flat surfaces that reflect sound may affect the sound-activated switches.

•If you are using a handset and the other party is using a speakerphone,

avoid breathing heavily into your microphone. Avoid other sounds that

may affect the distant telephone’s sound-activated switches.

•In some situations, such as when either you or the distant party are in a

noisy environment, you may have to lift your handset to ensure a clear

conversation.

•When both you and the distant party use speakerphones, the

sound-activated switches can occasionally detect both voices

simultaneously, thus blocking out both voices.

Introducing The LCD Speakerphone GCA70–226

1 – 4 LCD Speakerphone Reference Manual

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