CompuLab Tensor-I22 Bedienungsanleitung

Owner’s Manual

Revision 1.2

Oct-2022

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 2 of 19

Tensor-I22 owner’s manual

Safety instructions

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your

personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety

information that shipped with your computer

WARNING: Disconnect all power sources before opening the

computer cover or panels. After you finish working inside

the computer, replace all covers, panels, and screws before

connecting to the power source.

CAUTION: Some repairs may only be done by a certified

service technician. You should only perform troubleshooting

and simple repairs as authorized in your product

documentation, or as directed by the online or telephone

service and support team. Damage due to servicing, that is

not authorized by Compulab, is not covered by your warranty.

Read and follow the safety instructions that came with the

product.

CAUTION: To avoid electrostatic discharge and prevent internal

components damage from electrostatic discharge when touching

computer or its parts, ground yourself by using a wrist

grounding strap or by periodically touching an unpainted metal

surface, such as a connector on the back of the computer.

CAUTION: Handle components and cards with care. Do not touch

the components or contacts on a card. Hold a card by its edges

or by its metal mounting bracket. Hold a component such as a

processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector

or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs; if you are disconnecting this

type of cable, press in on the locking tabs before you

disconnect the cable. As you pull connectors apart, keep them

evenly aligned to avoid bending any connector pins. Also,

before you connect a cable, ensure that both connectors are

correctly oriented and aligned.

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 3 of 19

Tensor-I22 owner’s manual

Table of contents

SAFETY INSTRUCTIONS........................................................................................2

INTRODUCTION...................................................................................................4

TENSOR-I22 FEATURES ............................................................................................ 4

PACKAGE CONTENTS ................................................................................................ 4

SPECIFICATIONS ...................................................................................................... 5

FEATURES.............................................................................................................. 5

DIMENSIONS.......................................................................................................... 6

INTERFACES............................................................................................................ 6

OPTIONAL TEL EXPANSION MODULES ......................................................................... 6

CONNECTORS LAYOUT.............................................................................................. 8

QUICK START GUIDE............................................................................................9

MINIMUM REQUIREMENTS ....................................................................................... 9

IDENTIFYING TENSOR-I22 CONFIGURATION.................................................................. 9

OPENING TENSOR-I22 .......................................................................................10

INSTALLING RAM ..............................................................................................11

M.2 COOLING PLATE AND NVME/SATA.............................................................12

OPTIONAL WIFI/BT MODULE ............................................................................14

CONNECTING TENSOR-I22.................................................................................17

ENTERING BIOS SETUP ......................................................................................17

INSTALLING AND BOOTING OPERATING SYSTEM ..............................................17

SERVICE.............................................................................................................18

SUPPORT............................................................................................................. 18

WARRANTY ........................................................................................................... 18

RMA................................................................................................................... 18

For more information and to obtain the latest revision of

this document, please visit: www.fit-iot.com

For technical support and product related questions,

please email: [email protected]

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 4 of 19

Tensor-I22 owner’s manual

Introduction

Thank you for purchasing Tensor-I22. It is a fanless PC designed to be tough,

capable, versatile and user-friendly. With proper installation, we expect

Tensor-I22 to serve you for many years. The unique fanless design of Tensor-I22

eliminates the need for any maintenance after installation.

Please consult this owner’s manual for getting started with Tensor-I22. You are

welcome to contact Tensor-I22 manufacturer –Compulab at www.fit-iot.com or

support@fit-pc.com should you have any technical questions.

Tensor-I22 features

•Intel® 11th Gen. Core processor

•Up to 64 GB DDR4 RAM

•NVMe | M.2 SATA | 2.5” storage*

•Dual head 4K display

•Up to 4 Gbit Ethernet ports* | WiFi* | cellular communication*

•USB 3.1, USB 2.0, audio, optional Isolated serial + GPIO ports.

•Supports Windows 10, Windows 11 and Linux

•Can be extended with Tensor Element (TEL)

•All-metal fanless housing 200 mm X 200 mm X 35.3 mm for standard housing

•Operating temperature range is from -40°C to 85°C (depending on ordered

configuration)

* Feature may require an extension TEL module or not enabled by default

Package contents

1. Tensor-I22 computer

2. Power supply: input 100-240VAC 50/60Hz, output 12VDC 3A with universal AC plugs

3. Antennas, according to configuration

4. Owner’s manual

NOTES

•Additional accessories can be purchased separately here: https://fit-

iot.com/web/products/Tensor-I22/buy-Tensor-I22/

•Some Tensor-I22 configurations come pre-installed with additional devices and

accessories

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 5 of 19

Tensor-I22 owner’s manual

Specifications

Features

IOT gateway / Fanless industrial PC

Intel® 11th Gen. Core processor

NVMe + M.2 SATA + 2.5” HDD storage

2x/4x Gigabit LAN

Optional Wi-Fi/BT + LTE/5G modem

Optional Isolated serial + GPIO ports

7V –42V DC power input

CPU

Intel® Core i7-1185G7E

4 Core | Base: 1.8/2.8 GHz, Boost: 4.4 GHz | TDP: 15/28 W | vPro

Intel® Core i5-1145G7E

4 Core | Base: 1.5/2.6 GHz, Boost: 4.1 GHz | TDP: 15/28 W | vPro

Intel® Celeron 6305E

2 Core | Base: 1.8 GHz | TDP: 15 W

Memory

Type

2x SO-DIMM DDR4 up to 3200MT/s

Max. capacity

64 GB

Storage

Storage devices

Up to 3 NVMe/ SATA storage devices

Basic configuration

NVMe or SATA on M.2 (PCIe x4 Gen. 4 or SATA 3)

Optional TEL-NVME on TRIP1

Additional NVMe on M.2 (PCIe x4 Gen. 3)

Optional TEL-NVME on TRIP2

Additional SATA on M.2

Optional TEL-SATA1 1

Additional SATA on 2.5” for SSD/HDD

Display

Display outputs

Up to 4 independent displays

HDMI

2x HDMI 1.4b (up to 3840 x 2160 @ 30Hz)

Mini-Display Port

2x DP 1.2 (up to 4096 x 2160 @ 60Hz) Dual mode

Ethernet

Ethernet ports

Up to 4 ports

Basic configuration

2x Gigabit Ethernet on RJ45

Optional TEL-LANX2

Additional 2x Gigabit Ethernet on RJ45

Optional TEL-OPLNX2

Additional 2x SFP+ ports for optical LAN

Optional TEL-POEX2 1

Additional 2x GbE LAN on RJ45 with PoE source of up to 15W

Wireless

Connectivity

M.2 Key-E 2

For M.2 2230 module with Wi-Fi 6E, BT 5.2

M.2 Key-B 2

For M.2 LTE/5G

Optional TEL-PCIEmini

For mini PCIe module, w/ micro-SIM tray

USB

USB ports

Up to 12 USB 3.1 / 2.0 ports

Basic configuration

4x USB 3.1 on USB Type-A

Optional TEL-USB3V4

Up to 2 additional 4x USB 3.1 on USB Type-A

Optional TEL- USB2V4

Up to 2 additional 4x USB 2.0 on USB Type-A

Serial/GPIO

Serial/GPIO ports 1

Up to 20 RS-232 / RS-485 or 40+ isolated GPIOs

RS-232 / RS-485 1

Up to 20 RS-232 / RS-485 ports on DB9

CAN bus

Up to 5 isolated CAN bus ports on DB9

GPIO

Up to 5 modules with 20 isolated GPIOs each, on terminal blocks

Audio

Codec

Optional analog audio on TEL-AUDIO

Interfaces

Optional analog output, analog input on 3.5 mm jacks

Power

Input power

Modular power

Standard power input

12V, 5.5 mm power jack w/ locking, 60W universal PSU

Wide voltage power input

12-56V, 6-pin ATX power connector w/ locking, 120W universal PSU

TPM

Internal firmware TPM

Intel® PTT (TPM 2.0)

Discreet TPM

Optional discreet TPM 2.0: RSA-2048, ECC-256, SHA-256, EAL4+

OS support

Windows 10

Windows 10 IoT Enterprise LTSC 2021 / Windows 10 Pro

Windows 11

Windows 11 Pro

Linux

Linux Mint / Ubuntu

Operating

Environment

Commercial temperature

0°C to 45°C

Extended temperature

-20°C to 70°C

Industrial temperature

-40°C to 85°C

Humidity

5% - 95% non-condensing

Physical

Characteristics

Cooling

Fanless, passive cooling

Dimensions

200 mm X 200 mm X 35.3 mm for standard housing

Mounting

Side/bottom VESA / DIN Rail mount

Notes:

1. Some expansion TELs require a larger housing

2. Additional options are available with extension TELs

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 6 of 19

Tensor-I22 owner’s manual

Dimensions

Interfaces

Location

Connector

Interface

Rear Panel

Power input: 5.5mm jack / 6-pin ATX

conn.

7V - 12V, up to 60W / 12v –56V, up to 120W

Optional 2x 3.5mm jacks

Optional analog audio (TEL-AUDIO)

2x HDMI

HDMI 1.4b (up to 3840 x 2160 @ 30Hz)

2x mini-DP

DP 1.2 (up to 4096 x 2160 @ 60Hz) Dual mode

2x RJ45

2 x RJ45 10/100/1000 Mbps Ethernet

2x USB Type-A

2x USB 2.0

2x USB Type-A

2x USB 3.1

Front Panel

Power button

On/Off push button w/ power LED

Optional expansion TELs

2x RJ45, DB9, terminal block, etc.

Right Panel

2x SMA

2x SMA antennas for Wi-Fi/BT or cellular modem

Optional expansion TELs

2x RJ45, DB9, terminal block, etc.

Left Panel

2x SMA

2x SMA antennas for Wi-Fi/BT or cellular modem

Optional expansion TELs

2x RJ45, DB9, terminal block, etc.

Location

Connector

Form factor

Interface

Usage

Internal

2x SO-DIMM

DDR4 SO-DIMM

DDR4, up to 3200 MT/s

2x DDR4 module

M.2 Key-B

M.2 Up to 3060

PCIe Gen 3 x1 + USB 2.0

LTE/5G modem

M.2 Key-E

M.2 2230 or

PCIe Gen 3 x1 + USB 2.0

Wi-Fi/BT module

M.2 Key-M

M.2 up to 2280

PCIe Gen 3 x4 / SATA

NVMe/SATA storage/AI

TRIP1

Expansion TEL

PCIe Gen 3 x4/ 2x PCIe

TEL expansions for TRIP1

TRIP2

Expansion TEL

PCIe Gen 3 x1 / SATA

TEL expansions for TRIP2

4-pin internal USB

Expansion TEL

USB 2.0

USB TEL expansions

Optional TEL expansion modules

TEL

Description

Max. quantity

Where connected

FT.C-LAN2

Additional 2x Gbit LAN 1

TRIP1

FT.EC-USB2V4

Additional 4x USB 2.0

TRIP1 / TRIP2

FEC

FT.ED-USB3PCIV4

Additional 4x USB 3.0

TRIP 1,2

FED

FT.F-M2NVME for NVMe

Additional M.2 Key-M for NVMe

TRIP1

FFN

FT.F-M2NVME for SATA

Additional M.2 Key-M for SATA

TRIP2

FFS

FT.H-SER4

1-4 isolated RS232 or RS485

TRIP1 / TRIP2 / int. USB

FT.HB-DB9

DB9 connector for FT.H-SER4

3 per FT.H-SER4

FT.H-SER4

FT.HA-SER1

1 port RS232

TRIP1 / TRIP2 / int. USB

FHA

FT.I-M2B

Additional M.2 Key-B for modem

TRIP1 / TRIP2

FT.J-M2E

Additional M.2 Key-E for Wi-Fi/BT

TRIP1 / TRIP2

FT.L-PCIEmini

Mini PCIe compartment

TRIP1 / TRIP2

FT.Q-CAN

Isolated CAN bus port

TRIP1 / TRIP2 / int. USB

FT.S-GPIO

4 –20 isolated GPIOs

TRIP1 / TRIP2 / int. USB

FT.V-TERM4

Terminal block 4x for FT.S-GPIO

4 per FT.S-GPIO

FT.S-GPIO

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 7 of 19

Tensor-I22 owner’s manual

FT.T-SATA1

2x 2.5" SSD / HDD

FT.U-POE2

2x Gbit Ethernet with PoE PSE

802.3at Type 1 by RJ45

TRIP1

FT.W-OPLN2

2 x SFP+ socket for optical GbE

connection

TRIP1

Notes:

1. This interface is also available in some quantity on the motherboard, without a TEL.

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 8 of 19

Tensor-I22 owner’s manual

Connectors layout

Back view

Front view

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 9 of 19

Tensor-I22 owner’s manual

Quick start guide

Minimum requirements

To use Tensor-I22 you will need:

•RAM and storage device (if not pre-installed)

•A display with HDMI or DisplayPort input + HDMI or mini-DisplayPort cable

•USB keyboard and mouse

Identifying Tensor-I22 configuration

Tensor-I22 configuration is detailed on the label attached to the bottom side of the

computer.

Note

Pay attention to RAM and storage. If not installed, Tensor-I22 will not boot. You will

have to install these devices firstly.

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

www.fit-iot.com

Page 10 of 19

Tensor-I22 owner’s manual

Opening Tensor-I22

You will need to open Tensor-I22 in order to install RAM, storage, modem, WiFi module,

RTC battery or extensions. Required tool: Phillips screwdriver.

To open Tensor-I22 please follow these steps:

1.Place Tensor-I22 on a flat surface bottom-up.

2.Open the four screws using the Phillips screwdriver (counter clock-wise).

3.Lift the bottom cover to remove it.

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