Dell PowerConnect W-AirWave 7.6 Bedienungsanleitung

Dell PowerConnect

W-AirWave 7.6

User Guide

Jan 2013 | 0510897-12 Dell PowerConnect W-AirWave 7.6 | User Guide

less Networks®, the registered Aruba the Mobile Edge Company logo, and Aruba Mobility Management System®.

Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc.

Originated in the USA. All other trademarks are the property of their respective owners.

Open Source Code

Certain Aruba products include Open Source software code developed by third parties, including software code

subject to the GNU General Public License (GPL), GNU Lesser General Public License (LGPL), or other Open

Source code used can be found at this site:

http://www.arubanetworks.com/open_source

Legal Notice

The use of Aruba Networks, Inc. switching platforms and software, by all individuals or corporations, to terminate

other vendors’ VPN client devices constitutes complete acceptance of liability by that individual or corporation for

this action and indemnifies, in full, Aruba Networks, Inc. from any and all legal actions that might be taken against it

with respect to infringement of copyright on behalf of those vendors.

Dell PowerConnect W-AirWave 7.6 | User Guide | iii

Contents

Introduction 1

A Unified Wireless Network Command Center 1

AirWave Management Platform 1

VisualRF 2

RAPIDS 2

Master Console and Failover 3

Integrating AirWave into the Network and Organizational Hierarchy 3

Administrative Roles 4

Configuring AirWave 5

Before You Begin 5

Formatting the Top Header 5

Customizing Columns in Lists 7

Resetting Pagination Records 8

Using the Pagination Widget 9

Using Export CSV for Lists and Reports 9

Defining Graph Display Preferences 10

Customizing the Dashboard 10

Adding Widgets 11

Available Widgets 11

Search Preferences 14

Setting Severe Alert Warning Behavior 15

Defining General AirWave Server Settings 16

AMP Setup > General 16

General Settings 16

Automatic Authorization Settings 17

Top Header Settings 18

Search Method 18

Home Overview Preferences 18

Display Settings 19

Device Configuration Settings 19

AMP Features 20

External Logging Settings 20

Historical Data Retention Settings 21

Firmware Upgrade Defaults 23

Additional AMP Services 23

Performance Settings 24

Defining AirWave Network Settings 25

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Primary Network Interface Settings 25

Secondary Network Interface Settings 26

Network Time Protocol (NTP) Settings 26

Static Routes 27

Creating AirWave Users 27

AirWave User Roles 29

User Roles and VisualRF 29

Creating AirWave User Roles 29

Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication 33

Setting Up Login Configuration Options 34

Setting Up Single Sign-On 34

Setting Up Certificate Authentication 34

Specifying the Authentication Priority 35

Configuring RADIUS Authentication and Authorization 35

Integrating a RADIUS Accounting Server 36

Configuring TACACS+ Authentication 37

Configuring Cisco ACS to Work with AirWave 38

Configuring LDAP Authentication and Authorization 39

Enabling AirWave to Manage Your Devices 40

Configuring Communication Settings for Discovered Devices 41

Loading Device Firmware Onto AirWave (optional) 43

Loading Firmware Files onto AirWave 44

Using Web Auth Bundles in AirWave 46

Setting Up Device Types 46

Configuring Cisco WLSE and WLSE Rogue Scanning 47

Introduction to Cisco WLSE 47

Initial WLSE Configuration 48

Adding an ACS Server for WLSE 48

Enabling Rogue Alerts for Cisco WLSE 48

Configuring WLSE to Communicate with APs 48

Discovering Devices 48

Managing Devices 49

Inventory Reporting 49

Defining Access 49

Grouping 49

Configuring IOS APs for WDS Participation 49

WDS Participation 49

Primary or Secondary WDS 50

Configuring ACS for WDS Authentication 50

Configuring Cisco WLSE Rogue Scanning 50

Configuring ACS Servers 52

Integrating AirWave with an Existing Network Management Solution (NMS) 53

Auditing PCI Compliance on the Network 54

Introduction to PCI Requirements 54

PCI Auditing 55

Enabling or Disabling PCI Auditing 56

Deploying WMS Offload 57

Overview of WMS Offload in AirWave 57

General Configuration Tasks Supporting WMS Offload in AirWave 58

Additional Information Supporting WMS Offload 58

Configuring and Using Device Groups 59

AirWave Groups Overview 60

Viewing All Defined Device Groups 61

Configuring Basic Group Settings 62

Adding and Configuring Group AAA Servers 69

Configuring Group Security Settings 70

Configuring Group SSIDs and VLANs 74

Configuring Radio Settings for Device Groups 78

Cisco WLC Group Configuration 81

Accessing Cisco WLC Configuration 81

Navigating Cisco WLC Configuration 82

Configuring WLANs for Cisco WLC Devices 82

Defining and Configuring LWAPP AP Groups for Cisco Devices 85

Viewing and Creating Cisco AP Groups 85

Configuring Cisco Controller Settings 86

Configuring Wireless Parameters for Cisco Controllers 87

Configuring Cisco WLC Security Parameters and Functions 87

Configuring Management Settings for Cisco WLC 88

Configuring Group PTMP Settings 88

Configuring Proxim Mesh Radio Settings 89

Configuring Group MAC Access Control Lists 91

Specifying Minimum Firmware Versions for APs in a Group 91

Comparing Device Groups 92

Deleting a Group 93

Changing Multiple Group Configurations 94

Modifying Multiple Devices 95

Using Global Groups for Group Configuration 98

Discovering, Adding, and Managing Devices 101

Device Discovery Overview 101

Discovering and Adding Devices 101

SNMP/HTTP Scanning 102

Adding Networks for SNMP/HTTP Scanning 102

Adding Credentials for Scanning 103

Defining a Scan Set 104

Running a Scan Set 104

The Cisco Discovery Protocol (CDP) 106

Authorizing Devices to AirWave from APs/Devices > New Page 106

Manually Adding Individual Devices 107

Adding Devices with the Device Setup > Add Page 107

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Adding Multiple Devices from a CSV File 110

Adding Universal Devices 111

Assigning Devices to the Ignored Page 112

Unignoring a Device 112

Monitoring Devices 113

Viewing Device Monitoring Statistics 113

Understanding the APs/Devices > Monitor Pages for All Device Types 114

Monitoring Data Specific to Wireless Devices 115

Evaluating Radio Statistics for an AP 120

Overview of the Radio Statistics Page 121

Viewing Real-Time ARM Statistics 121

Issues Summary section 121

802.11 Radio Counters Summary 122

Radio Statistics Interactive Graphs 122

Recent ARM Events Log 123

Detected Interfering Devices Table 124

Active BSSIDs Table 125

Monitoring Data for Mesh Devices 125

Monitoring Data for Wired Devices (Routers and Switches) 126

Understanding the APs/Devices > Interfaces Page 128

Auditing Device Configuration 129

Using Device Folders (Optional) 130

Configuring and Managing Devices 131

Moving a Device from Monitor Only to Manage Read/Write Mode 132

Configuring AP Settings 133

Setting a Maintenance Window for a Device 138

Configuring Device Interfaces for Switches 139

Individual Device Support and Firmware Upgrades 142

Troubleshooting a Newly Discovered Down Device 144

Setting up Spectrum Analysis in AirWave 146

Spectrum Configurations and Prerequisites 146

Setting up a Permanent Spectrum Dell AP Group 147

Configuring an Individual AP to run in Spectrum Mode 148

Configuring a Controller to use the Spectrum Profile 148

Creating and Using Templates 151

Group Templates 151

Supported Device Templates 151

Template Variables 152

Viewing and Adding Templates 152

Configuring General Template Files and Variables 155

Configuring General Templates 155

IOS Configuration File Template 156

Device Configuration File on APs/Devices > Audit Configuration Page 156

Using Template Syntax 157

Using AP-Specific Variables 157

Using Directives to Eliminate Reporting of Configuration Mismatches 157

Ignore_and_do_not_push Command 158

Push_and_exclude Command 158

Using Conditional Variables in Templates 158

Using Substitution Variables in Templates 159

Configuring Templates for Dell PowerConnect W-Instant 160

Configuring Templates for AirMesh 161

Configuring Cisco IOS Templates 162

Applying Startup-config Files 162

WDS Settings in Templates 162

SCP Required Settings in Templates 163

Supporting Multiple Radio Types via a Single IOS Template 163

Configuring Single and Dual-Radio APs via a Single IOS Template 164

Configuring Cisco Catalyst Switch Templates 164

Configuring Symbol Controller / HP WESM Templates 164

Configuring a Global Template 166

Using RAPIDS and Rogue Classification 169

Introduction to RAPIDS 169

Viewing Overall Network Health on RAPIDS > Overview 170

Setting Up RAPIDS 171

RAPIDS Setup 171

Basic Configuration 171

Classification Options 173

Containment Options 173

Filtering Options 173

Additional Settings 174

Defining RAPIDS Rules 174

Controller Classification with WMS Offload 174

Device OUI Score 175

Rogue Device Threat Level 175

Viewing and Configuring RAPIDS Rules 176

Deleting or Editing a Rule 178

Recommended RAPIDS Rules 178

Using RAPIDS Rules with Additional AirWave Functions 179

Viewing Rogues on the RAPIDS > List Page 179

Overview of the RAPIDS > Detail Page 181

Viewing Ignored Rogue Devices 183

Using RAPIDS Workflow to Process Rogue Devices 183

Score Override 183

Using the Audit Log 184

Additional Resources 185

Performing Daily Administration in AirWave 187

Monitoring and Supporting AirWave with the System Pages 187

Using the System > Status Page 188

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Viewing Device Events in System > Syslog & Traps 189

Using the System > Event Log Page 190

Viewing, Delivering, and Responding to Triggers and Alerts 191

Viewing Triggers 191

Creating New Triggers 191

Setting Triggers for Devices 194

Setting Triggers for Interfaces and Radios 195

Setting Triggers for Discovery 196

Setting Triggers for Clients 196

Setting Triggers for RADIUS Authentication Issues 197

Setting Triggers for IDS Events 198

Setting Triggers for AirWave Health 198

Delivering Triggered Alerts 199

Viewing Alerts 199

Responding to Alerts 200

Monitoring and Supporting WLAN Clients 201

Overview of the Clients Pages 201

Monitoring WLAN Users in the Clients > Connected and Clients > All Pages 202

Monitoring Rogue Clients With the Clients > Rogue Clients Page 205

Supporting Guest WLAN Users With the Clients > Guest Users Page 206

Supporting VPN Users with the Clients > VPN Sessions Page 208

Supporting RFID Tags With the Clients > Tags Page 209

Evaluating and Diagnosing User Status and Issues 210

Evaluating User Status with the Clients > Client Detail Page 210

Mobile Device Access Control in Clients > Client Detail and Clients > Connected 211

Classifying Dell Devices in Client Detail 212

Quick Links for Clients on Dell Devices 212

Using the Deauthenticate Client Feature 213

Viewing a Client’s Association History 213

Viewing the Rogue Association History for a Client 213

Evaluating Client Status with the Clients > Diagnostics Page 214

Managing Mobile Devices with SOTI MobiControl and AirWave 214

Overview of SOTI MobiControl 214

Prerequisites for Using MobiControl with AirWave 214

Adding a Mobile Device Management Server for MobiControl 215

Accessing MobiControl from the Clients > Client Detail Page 215

Monitoring and Supporting AirWave with the Home Pages 216

Monitoring AirWave with the Home > Overview Page 216

Viewing the RF Performance Page 218

Viewing and Updating License Information 219

The Home > Search Page 220

Accessing AirWave Documentation 222

Configuring Your Own User Information with the Home > User Info Page 222

Using the System > Configuration Change Jobs Page 225

Using the System > Firmware Upgrade Jobs Page 225

Using the System > Performance Page 226

Supporting AirWave Servers with the Master Console 229

Using the Public Portal on Master Console 230

Adding a Managed AMP with the Master Console 230

Using Global Groups with Master Console 231

Backing Up AirWave 232

Viewing and Downloading Backups 232

Running Backup on Demand 232

Restoring from a Backup 232

Using AirWave Failover for Backup 233

Navigation Section of AirWave Failover 233

Adding Watched AirWave Stations 233

Logging out of AirWave 234

Creating, Running, and Emailing Reports 235

Overview of AirWave Reports 235

Reports > Definitions Page Overview 235

Reports > Generated Page Overview 237

Using Daily Reports 238

Viewing Generated Reports 238

Using Custom Reports 239

Using the Dell PowerConnect W License Report 240

Using the Capacity Planning Report 240

Using the Client Session Report 242

Using the Configuration Audit Report 243

Using the Device Summary Report 244

Using the Device Uptime Report 246

Using the IDS Events Report 247

Using the Inventory Report 248

Using the Memory and CPU Utilization Report 248

Using the Network Usage Report 249

Using the New Clients Report 250

Using the New Rogue Devices Report 250

Using the PCI Compliance Report 252

Using the Port Usage Report 253

Using the RADIUS Authentication Issues Report 254

Using the RF Health Report 255

Using the Rogue Clients Report 256

Using the Rogue Containment Audit Report 257

Using the VPN Session Report 257

Defining Reports 258

Emailing and Exporting Reports 262

Emailing Reports in General Email Applications 262

Emailing Reports to Smarthost 263

Exporting Reports to XML, CSV, or PDF 263

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x|Dell PowerConnect W-AirWave 7.6 | User Guide

Using VisualRF 265

Features 266

Useful Terms 266

Starting VisualRF 267

Basic QuickView Navigation 267

Network View Navigation 268

Overlays 268

Type section 268

Floors section 269

Frequencies section 269

Display Menu 269

Device Types section 269

Floorplan Features section 269

Relations section 269

Edit Menu 270

Mesh View Navigation 271

Using the Settings in the VisualRF > Setup Page 272

Server Settings 273

Location Settings 274

Location Calculation Timer Settings 275

Attenuation Settings 276

Adding a New Attenuation 277

VisualRF Resource Utilization 277

Configuring QuickView Personal Preferences 278

Increasing Location Accuracy 281

Adding Exterior Walls 282

Location Training for Stationary Devices 283

Adding Client Surveys 284

Adding Regions 285

Adding Location Probability Regions 285

Adding a Wiring Closet 286

Viewing Port Status on Deployed Switches 287

Fine-Tuning Location Service in VisualRF > Setup 288

Configuring Infrastructure 288

Deploying APs for Client Location Accuracy 289

Using QuickView to Assess RF Environments 290

Viewing a Wireless User’s RF Environment 290

Tracking Location History 291

Checking Signal Strength to Client Location 291

Viewing an AP’s Wireless RF Environment 292

Viewing a Floor Plan’s RF Environment 293

Viewing a Network, Campus, Building’s RF Environment 293

Viewing Campuses, Buildings, or Floors from a Tree View 294

Planning and Provisioning 294

Creating a New Campus 295

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