Dell PowerEdge 2300 Leitfaden

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_____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo,

Dell Dimension

, and

PowerEdge

are registered trademarks and

DellWare

is a

registered service mark of Dell Computer Corporation;

Microsoft

MS-DOS

, and

Windows NT

are registered trademarks of Microsoft

Corporation; and

CompuServe

is a registered trademark of CompuServe, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their

products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

February 1998 P/N 32268

32268BK0.BK : 32268TP0.FM Page 3 Monday, March 16, 1998 8:56 AM

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Use the following safety guidelines to help protect your computer system from poten-

tial damage and to ensure your own personal safety.

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As you use your computer system, observe the following safety guidelines:

Be sure your computer, monitor and attached peripherals are electrically rated to

operate with the AC power available in your location.

To help avoid possible damage to the system board, wait 5 seconds after turning

off the system before removing a component from the system board or discon-

necting a peripheral device from the computer.

To help prevent electric shock, plug the computer and peripheral power cables

into properly grounded power sources. These cables are equipped with three-

prong plugs to help ensure proper grounding. Do not use adapter plugs or

remove the grounding prong from a cable. If you must use an extension cable,

use a three-wire cable with properly grounded plugs.

To help protect your computer system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or un-

interruptible power supply (UPS).

Be sure nothing rests on your computer system’s cables and that the cables are

not located where they can be stepped on or tripped over.

Do not spill food or liquids on your computer. If the computer gets wet, consult

Chapter 7, “Checking Inside Your Computer.”

Do not push any objects into the openings of your computer. Doing so can cause

fire or electric shock by shorting out interior components.

Keep your computer away from radiators and heat sources. Also, do not block

cooling vents.

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For comfort and efficiency, observe the following ergonomic guidelines when setting

up and using your computer system:

Position your system so that the monitor and keyboard are directly in front of you

as you work. Special shelves are available (from Dell and other sources) to help

you correctly position your keyboard.

Set the monitor at a comfortable viewing distance (usually 510 to 610 millimeters

[20 to 24 inches] from your eyes).

Make sure the monitor screen is at eye level or slightly lower when you are sitting

in front of the monitor.

Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting

around you (such as overhead lights, desk lamps, and the curtains or blinds on

nearby windows) to minimize reflections and glare on the monitor screen.

Use a chair that provides good lower back support.

Keep your forearms horizontal with your wrists in a neutral, comfortable position

while using the keyboard or mouse.

Always leave space to rest your hands while using the keyboard or mouse.

Let your upper arms hang naturally at your sides.

Sit erect, with your feet resting on the floor and your thighs level.

When sitting, make sure the weight of your legs is on your feet and not on the

front of your chair seat. Adjust your chair’s height or use a footrest, if necessary,

to maintain proper posture.

Vary your work activities. Try to organize your work so that you do not have to

type for extended periods of time. When you stop typing, try to do things that

use both hands.

32268BK0.BK : 32268SI0.FM Page vi Monday, March 16, 1998 8:56 AM

vii

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Before you remove the computer covers, perform the following steps in the sequence

indicated.

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Doing so reduces the potential for personal injury or shock.

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While you work, periodically touch an unpainted metal surface on the computer

chassis to dissipate any static electricity that might harm internal components.

monitor screen at or below eye level

wrists relaxed and flat

arms at desk level

monitor and

keyboard

positioned

directly

in front of user

feet flat on

the floor

32268BK0.BK : 32268SI0.FM Page vii Monday, March 16, 1998 8:56 AM

viii

In addition, take note of these safety guidelines when appropriate:

When you disconnect a cable, pull on its connector or on its strain-relief loop, not

on the cable itself. Some cables have a connector with locking tabs; if you are dis-

connecting this type of cable, press in on the locking tabs before disconnecting

the cable. As you pull connectors apart, keep them evenly aligned to avoid bend-

ing any connector pins. Also, before you connect a cable, make sure both

connectors are correctly oriented and aligned.

Handle components and cards with care. Don’t touch the components or con-

tacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a

component such as a microprocessor chip by its edges, not by its pins.

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Static electricity can harm delicate components inside your computer. To prevent

static damage, discharge static electricity from your body before you touch any of

your computer’s electronic components, such as the microprocessor. You can do so

by touching an unpainted metal surface on the computer chassis.

As you continue to work inside the computer, periodically touch an unpainted metal

surface to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge

(ESD):

When unpacking a static-sensitive component from its shipping carton, do not

remove the component from the antistatic packing material until you are ready to

install the component in your computer. Just before unwrapping the antistatic

packaging, be sure to discharge static electricity from your body.

When transporting a sensitive component, first place it in an antistatic container

or packaging.

Handle all sensitive components in a static-safe area. If possible, use antistatic

floor pads and workbench pads.

The following caution may appear throughout this document to remind you of these

precautions:

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This guide is intended for anyone who wants to upgrade or troubleshoot their Dell

PowerEdge 2300 computer system. Beforecalling Dell for technical assistance, follow

the recommended procedure(s) in this guide to solve most hardware and software

problems yourself. The chapters and appendixes are summarized as follows:

Chapter 1, “Introduction,” provides a brief overview of the system’s service

features.

Everyone should read Chapter 2, “Checking the Basics,” for some initial checks

and procedures that you can use to solve basic computer problems. It also

directs you to the appropriate chapter in this guide for more detailed trouble-

shooting information and procedures to solve more complex problems.

Whenever you receive an error message or code, you should read Chapter 3,

“Messages and Codes.” This chapter discusses system messages, system beep

codes, warning messages, diagnostics messages, alert log messages, and small

computer system interface (SCSI) hard-disk drive indicator codes.

If you suspect that the problems are software-related, or you are still having prob-

lems after testing the computer’s hardware, read Chapter 4, “Finding Software

Solutions.”

For hardware-related problems, read Chapter 5, “Running the Dell Diagnostics.”

Chapter 6, “Checking the Equipment,” and Chapter 7, “Checking Inside the Com-

puter,” provide troubleshooting procedures for equipment connected to the

input/output (I/O) panel of the computer and components inside the computer,

respectively. Chapter 7 also provides information on removing the computer

covers.

Chapter 8, “Installing System Board Options,”Chapter 9, “Installing Drives in the

External Bays,” and Chapter 10, “Installing Hard-Disk Drives,” are intended for

anyone who wants to install or remove components inside the computer, such as

dual in-line memory modules (DIMMs), expansion cards, or SCSI devices.

Chapter 11, “Getting Help,” describes the help tools Dell provides to assist you

should you have a problem with the computer. It also explains how and when to

call Dell for technical assistance. Chapter 11 also includes a Diagnostics Checklist

that you can copy and fill out as you perform the troubleshooting procedures. If

you need to call Dell for technical assistance, use the completed checklist to tell

32268BK0.BK : 32268PR0.FM Page ix Monday, March 16, 1998 8:56 AM

the Dell technical support representative what procedures you performed to bet-

ter help the representative give you assistance. If you must return a piece of

hardware to Dell, include a filled-out checklist.

Appendix A, “Diagnostic Video Tests,” discusses the tests for the Video Test

Group in the Dell Diagnostics to help you test the monitor.

Appendix B, “Jumpers and Switches,” is intended for anyone who is trouble-

shooting the system or is adding internal options and needs to change jumper or

switch settings.

A table of the abbreviations and acronyms used throughout this guide and in

other Dell documentation for the system precedes the Index.

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Besides this

Installation and Troubleshooting Guide

, the following documentation is

included with your system:

The

Dell PowerEdge 2300 Systems User’s Guide

,which describes system fea-

tures and technical specifications, video and SCSI device drivers, the System

Setup program, software support utilities, and the Resource Configuration Utility.

The

HP OpenView NNM SE 1.1 With Dell OpenManage HIP 3.1 User’s Guide

which describes the alert messages issued by the server management software.

You may also have one or more of the following documents.

NOTE: Documentation updates are sometimes included with the system to describe

changes to the system or software. Always read these updates before consulting any

other documentation because the updates often contain information that supersedes the

information in the other documents.

The Dell PowerEdge 2300 rack installation documentation

which provides

detailed instructions for installing the system in a rack.

Operating system documentation is included with the system if you ordered the

operating system software from Dell. This documentation describes how to

install (if necessary), configure, and use the operating system software.

Documentation is included with any options you purchase separately from the

system. This documentation includes information that you need to configure and

install these options in your Dell computer.

Technical information files—sometimes called “readme” files—may be installed

on the hard-disk drive to provide last-minute updates about technical changes to

the system or advanced technical reference material intended for experienced

users or technicians.

32268BK0.BK : 32268PR0.FM Page x Monday, March 16, 1998 8:56 AM

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The following subsections describe notational conventions used in this document.

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Throughout this guide, theremay be blocks of text printed in bold type or in italic type.

These blocks are warnings, cautions, and notes, and they are used as follows:

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NOTE: A NOTE indicates important information that helps you make better use of

your computer system.

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The following list defines (where appropriate) specific elements of text and illustrates

the typographical conventions used throughout this document as visual cues for

those elements:



Keycaps

, the labeling that appears on the keys on a keyboard, are enclosed in

angle brackets.

Example: <Enter>



Key combinations

are series of keys to be pressed simultaneously (unless other-

wise indicated) to perform a single function.

Example: <Ctrl><Alt><Enter>



Commands

presented in lowercase bold are for reference purposes only and are

not intended to be typed when referenced.

Example: “Use the format command to . . . .”

In contrast, commands presented in the Courier New font are part of an instruc-

tion and intended to be typed.

Example: “Type format a: to format the diskette in drive A.”



Filenames

and

directory names

are presented in lowercase bold.

Examples: autoexec.bat and c:\windows



Syntax lines

consist of a command and all its possible parameters. Commands

are displayed in lowercase bold; variable parameters (those for which you substi-

tute a value) are displayed in lowercase italics; constant parameters are displayed

in lowercase bold. The brackets indicate items that are optional.

Example: del [

drive

:] [

path

]

filename

[/p]

32268BK0.BK : 32268PR0.FM Page xi Monday, March 16, 1998 8:56 AM

xii



Command lines

consist of a command and may include one or more of the com-

mand’s possible parameters. Command lines are presented in the Courier New

font.

Example: del c:\myfile.doc



Screen text

is text that appears on the screen of your monitor or display. It can be

a system message, for example, or it can be text that you are instructed to type

as part of a command (referred to as a

command line

). Screen text is presented

in the Courier New font.

Example: The following message appears on your screen:

No boot device available

Example: “Type md c:\dos and press <Enter>.”



Variables

are placeholders for which you substitute a value. They are presented in

italics.

Example: DIMM_

(where

represents the DIMM socket designation)

32268BK0.BK : 32268PR0.FM Page xii Monday, March 16, 1998 8:56 AM

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