Deluxe RDM EC9100i Series Bedienungsanleitung

RDM EC9100i Series Scanners

User Guide

January 2021

EC9100i Series Scanner User Guide Copyright

transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,

without the prior written permission of RDM Corporation.

Trademarks

RDM, ITMS, Simply Deposit, Simply Deposit Mobile, Dynamic Decisioning Portal, DepositWatch+, QCX,

QCV, EC6000i, EC7000i, EC7500i, EC9000i, EC9100i, EC9600i and EC9700i are trademarks or registered

trademarks of RDM. All other brands and their products are trademarks or registered trademarks of

their respective holders and should be noted as such.

Disclaimer

RDM makes no warranty with respect to the adequacy of this documentation, programs, or hardware

that it describes for any particular purpose or with respect to the adequacy to produce a particular

result. In no event shall RDM be held liable for special, direct, indirect, or consequential damages, losses,

cost, charges, claims, demands, or claim for lost profits, fees, or expenses of any nature or kind.

RDM, By Deluxe

www.rdmcorp.com

End-User/Customer Agreement

Please read the end-user/customer agreement regarding software license and warranty terms during

the installation of the application.

EC9100i Series Scanner User Guide Compliance statements

Compliance statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

with the instruction manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference in which case the user will be

required to correct the interference at his own expense.

Warning: Changes or modifications not expressly approved by RDM could void the user’s authority to

operate the equipment.

All units covered by this manual have no user-serviceable parts inside. In the event repairs are ever

needed to any RDM product, they should be performed by RDM Corporation or an authorized

representative of RDM Corporation. For information please contact RDM Corporation,

619A Kumpf Drive, Waterloo, Ontario, Canada N2V 1K8, at 1-800-567-6227, or RDM’s US service agent

below.

US Service Agent

Kortney Nordrum

(651)-490-8614

compliance@deluxe.com

EC9100i Series Scanner User Guide Contents 
 
 
©2021 RDM Corporation Page 4 
Contents 
Copyright.....................................................................................................................................................2 
Compliance statements.............................................................................................................................3 
Contents ......................................................................................................................................................4 
About this guide..........................................................................................................................................6 
Introduction..................................................................................................................................................7 
Your Scanner..............................................................................................................................................8 
Scanner Models......................................................................................................................................8 
Status LED Signals................................................................................................................................9 
EC9100i series scanner..........................................................................................................................10 
Single-feed (SF) models .....................................................................................................................10 
Auto-feed (AF) models........................................................................................................................11 
Auto-feed (AF) printer models............................................................................................................12 
Internal components............................................................................................................................13 
Inside the front cover - side view –Auto-Feed............................................................................13 
Inside the front cover - side view –Single-Feed.........................................................................13 
Inside the front cover - back view..................................................................................................14 
Inside the front cover and endorsement printer cover - top view..............................................15 
Connection ports..................................................................................................................................16 
Setting up your scanner..........................................................................................................................17 
Connecting the power cord.................................................................................................................18 
Disconnecting the power cord............................................................................................................18 
Installing cartridges and paper roll.....................................................................................................18 
Drivers and applications......................................................................................................................19 
Operating the scanner.............................................................................................................................20 
Preparing documents...........................................................................................................................20 
Feeding documents .............................................................................................................................20 
Single-feed (SF) models..................................................................................................................20 
Auto-feed (AF) models ....................................................................................................................21 

EC9100i Series Scanner User Guide Contents 
 
 
©2021 RDM Corporation Page 5 
Swiping magnetic stripe cards (optional)..........................................................................................21 
Imaging identification cards................................................................................................................21 
Understanding light signals.....................................................................................................................22 
Maintaining your scanner........................................................................................................................23 
Removing the covers...........................................................................................................................23 
Front cover........................................................................................................................................23 
Endorsement printer cover .............................................................................................................23 
Franker and endorser inkjet cartridges.............................................................................................24 
Installing the franker cartridge........................................................................................................25 
Installing the endorser inkjet cartridge..........................................................................................26 
Replacing the inkjet blotter .............................................................................................................27 
Replacing the paper roll for the printer..........................................................................................27 
Cleaning your scanner.........................................................................................................................28 
Using RDM ScannerCare Cleaning Kit.........................................................................................28 
Manual cleaning ...............................................................................................................................29 
Troubleshooting........................................................................................................................................31 
Scanner does not respond..................................................................................................................31 
Card transactions do not function properly......................................................................................31 
Printer does not print ...........................................................................................................................31 
Specifications............................................................................................................................................32 
Warranty Information...............................................................................................................................35 
LIMITED WARRANTY:........................................................................................................................35 
WARRANTY SPECIFICS: ..................................................................................................................36 
 

EC9100i Series Scanner User Guide About this guide

About this guide

This guide describes the EC9100i series scanners, some basic operations, and how to maintain your

scanner. For instructions on how to use your scanner to scan documents with your computer, contact

your solution provider.

Requirements

The scanner is for indoor use only. Keep the scanner dry; avoid areas of high humidity.

Do not remove any parts from areas that are not described in this guide. Removing parts from areas not

described in this guide will void the warranty.

When you are working inside the scanner, such as when you are replacing the franker cartridge, make

sure the scanner’s power is disconnected.

Recommendations

Record all distributor contact information for future reference.

Save the original box and packing material. Reuse them if the unit must be shipped to a new location or

returned for service.

Position the unit so that the operator has easy access to the document path and a clear view of the LED.

Do not put the unit close to a heat source, in direct sunlight, or close to any device that can emit

electromagnetic interference, such as a computer monitor or power adapter.

EC9100i Series Scanner User Guide Introduction

Introduction

The RDM EC9100i series scanners provide affordable functionality in a compact, efficient design.

Featuring RDM’s industry leading Progressive MICR Method and imaging technology, the EC9100i series

scanners deliver optimum MICR read rates and image quality.

With several models and feature options to choose from, the RDM EC9100i series scanners are an ideal

fit for payment applications such as remote deposit capture, check cashing, teller capture, healthcare

POS, retail POS, and walk-in bill payments. Scanners are available in single-feed and auto-feed models,

with speeds up to 90 documents per minute on some models. All models include an integrated ID card

imager.

To accommodate applications such as walk-in bill payments, the EC9100i series can be licensed for OCR

A and B font recognition capability. You can tell if your scanner is licensed for OCR by the label on the

bottom or back of the scanner.

EC9100i Series Scanner User Guide Your Scanner

Your Scanner

Scanner Models

The following table lists the available EC9100i models and their key features.

Single-Feed

Multi-Feed

MSR

3 Thermal

Receipt Printer

Franker Enabled

Ink-jet Endorser

Enabled

Document

feeder capacity

Document

throughput

(DPM)

EC9111f

●

EC9112f

●

EC9103f

●

30/90

EC9104f

●

30/90

EC9108f

●

30/90

There is a label on your scanner that includes the following details about your scanner:

•The scanner’s model number

•The scanner’s serial number

•The speed of your scanner (30 documents per minute in the example below)

•Whether the scanner is licensed for OCR (the example below is not licensed for OCR scanning)

You can locate your scanner’s label on the bottom or back of your scanner.

Model number

Scanner speed

EC9100i Series Scanner User Guide Your Scanner

Status LED Signals

This status L.E.D. (Light Emitting Diode) is located on the front right of the scanner. The light indicates

the status of the scanner. For more information, see Understanding light signalsLight signals and beeps

on page 22.

Formatted: Font: Italic

EC9100i Series Scanner User Guide EC9100i series scanner

EC9100i series scanner

Single-feed (SF) models

Exit pocket

Exit extension

Insertion extension

Endorsement printer cover

Front cover

Status LED

Document feeder

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