Identifying Faults
Not every picture or sound problem is caused by a defect in your receiver.
Impairment can also be caused by leads having been accidentally pulled out or worn out batteries in the remote control.
If the following measures do not bring about satisfactory results, consult your local electrical retailer or call the Digifusion
Customer Helpline on 08702 405005.
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Fault
Receiver does not respond to
the remote control
No Picture
Distorted Picture
No Sound
No Power
No TV Listings available or TV
Listings are incomplete
Suggested Remedy
• Point the remote directly at the receiver
• Remove all obstacles which may impair the path of the remote control signal
• Check or replace the remote control batteries
• Switch off at the mains and re-start
• Check all connections at the rear of the receiver
• Check you are in a Freeview coverage area
• May require aerial upgrade
• Check RF IN (aerial) connection. Ensure cables to TV are inserted correctly.
Selected AV channel to TV set
• Check all connections at rear of receiver
• Check mains plug is inserted correctly and receiver is switched on
• Check channel 704 “4TV Interactive” appears in your channel line-up
• The receiver needs to be powered on overnight for TV listings to be downloaded
Introduction
The Digifusion FRT100 Digital Terrestrial Receiver enables you to receive and
view all TV & radio channels and interactive services available through Freeview.
These simple, easy to follow instructions will enable you to quickly set up and install the
equipment. You’ll also discover a host of exciting features included in the Multi Guide™so you can really enjoy the
benefits of digital TV*.
The availability of Freeview digital terrestrial services in your home depends on your local transmitter and the configuration
of your existing reception equipment.
You should have already checked your postcode to see if you are in a Freeview coverage area.
If not, please contact Freeview immediately:
■Call 08708 809980
■Text your postcode to 83331
■Visit www.freeview.co.uk
If you are in a Freeview coverage area but are unable to receive all available channels for your location, it is recommended
you have a site survey by a professional aerial installer to ensure aerial alignment and ‘line of site’ to the transmitter are
optimised. If you do not know of a local aerial installer, please call the Confederation of Aerial Industries (www.cai.org.uk) on
0208 902 8998 who will be able to recommend one.
*programme listings subject to availability from broadcaster location
If you have any product queries, please call the Digifusion Customer Helpline on 08702 405005
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