Digital Check TellerScan TS240 Bedienungsanleitung

Remote Deposit Scanner Cleaning Guide

Please keep these instructions under your scanner.

Feed Roller Cleaning Instructions for Digital Check TS-230/TS-240 Scanner

Cleaning Your Scanner

The scanners document track should be cleaned on a daily

basis with canned air. The cleaning Kit should be used

every week, every 2,000 scanned items or once a month.

This simple regular maintenance will dramatically improve

the reliability of the scanner and extend its useful life.

Scanner Cleaning Supplies

1. Can of Compressed Air

2. Scanner Cleaning Cards

Scanner Cleaning Steps

1. Use the compressed air can (with the nozzle extension

tube) to clean the document track as shown by the

arrows on Figure 1.

Clean Document Track with

Compressed Air

2. Open the Bank’s Remote Deposit application on your

PC and start a deposit, but do not insert any checks.

3. Insert a new cleaning card in the scanner’s entry

pocket (Figure 2), as you would insert a check.

Hold Cleaning Card to Clean Rollers

4. When the scanner tries to feed the cleaning card, hold

it to keep it from actually going through the scanner.

5. After a few seconds when you get a Paper jam Error

message, click Click to clear error then repeat the

cycle.

6. Cleaning card should be run through the scanner three

or four times. Flip the card over or switch to the other

end each time to expose a clean area to the rollers to

ensure the rollers will be properly cleaned.

7. Run another transaction while holding the cleaning

card. Let the card go further into the document track so

the second set of rollers scrubs on the card (Figure 3).

Slowly pull the card backwards. Flip the card over and

repeat as above.

Hold Cleaning Card and Pull Back

Note: If the cleaning card is very dirty, repeat the roller

cleaning process with a clean card.

8. Use a clean card and run the card all the way through

the scanner into the document output slot a few times.

9. When you complete the cleaning process, discard the

used cleaning card(s).

Warning: Do not try to adjust your scanner with a screw driver. Call Treasury Support at 1-855-342-3400.

Helpful Hints

Do not use stickers

to cover previously scanned or

written on documents. Glue from the stickers can

get onto the rollers and cause documents to jam.

Do not use whiteout on scanned documents. The

whiteout can rub off the documents onto the

scanner’s camera faceplate and distort images.

Keep loose items such as staples or paper clips

from falling into the scanner.

If you suspect something fell into the scanner, turn

the scanner upside down and shake it to remove

the item.

Remote Deposit Scanner Cleaning Guide

Please keep these instructions under your scanner.

Camera Cleaning Instructions for Digital Check TS-230/TS-240 Scanner

Unlike the feed roller cleaning procedure that should be run

after 2,000 documents have been scanned, this procedure

should only be performed when the document images are

unclear, blurry, distorted, or have a dark line running

through every image. These symptoms indicate that the

scanner’s camera faceplate are dirty.

1. Pull out the wire document stop guide (Figure 4).

Pull Out Wire Document Guide

2. Remove the scanner’s left side cover. Put your finger-

tips under both ends and lift it straight up until it is free

(Figure 5).

3. Remove the right side cover next.

Remove Scanner Side Covers

4. Locate the white nylon knob or “finger screw” that

holds the outside camera faceplate in place (Figure 6).

Nylon “Finger Screw”

5. Carefully turn the plastic screw counterclockwise until

you remove it. This allows the outside camera

faceplate to be swung outward for cleaning (Figure 7).

6. Use the cleaning swab or a cleaning wipe to clean the

camera faceplate (the two white strips on both sides of

the camera faceplate section of the scanner). See

Figure 7 and Figure 8.

Use Swab to Clean White Camera

Faceplate Surfaces

Use Cleaning Wipe to Clean White

Camera Faceplate Surfaces

7. Reassemble the scanner.

a. Close the camera faceplate panel.

b. Carefully replace the plastic screw and turn it

clockwise until it is all the way in.

c. Position the right corner cover in place and

gently slide it down until it is firmly in place.

d. Put the left side cover into place, and press

down to snap it into place.

Note: The surface of each cover section should be flush

with the surface of the scanner’s base, and with the

adjacent sections of cover. If they are not, lift the

section up to remove it, and try again.

e. Push the wire document stop guide back into

its regular position.

Warning: Do not try to adjust your scanner with a screw driver. Call Treasury Support at 1-855-342-3400.

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