equivalent to new in performance and reliability.
•Repair or exchange as provided under this warranty is the sole and exclusive remedy of the consumer
and The Company’s sole and exclusive liability in respect of defects in the Product.
•Customer shall contact The Company support department to initiate the warranty service procedure.
Customer shall exhaust all support options before doing so.
•Replacement parts or Product will be covered by a 90 days warranty or the remainder of the Product
Warranty Period, whichever period is longer. The Product Warranty Period will not be extended.
•Replaced parts or Product will become the property of The Company.
•To the extent permitted by applicable law(s) The Company does not assume any liability for loss of
or damage to or corruption of data, for any loss of profit, loss of use of products or functionality, loss
of business, loss of contracts, loss of revenues or loss of anticipated savings, increased costs or
expenses or for any indirect loss or damage, consequential loss or damage or special loss or damage.
•This Limited Warranty does not affect your legal (statutory) rights under your applicable national laws
relating to the sale of products.
The warranty includes:
•The cost of all parts and labor in the repair or replacement of the Product, following mechanical or
electrical breakdown, which are shown to the satisfaction of The Company to be defective due to
faulty materials or workmanship.
The warranty excludes:
•Normal wear and tear, including wearing parts.
•Damage to the glass plate.
•Failures due to accidental damage, careless operating, unintended use, use or incorrect installation
of incompatible third-party equipment, negligence, handling damage, transit damage, misuse, non-
compliance with the supplied instructions, force majeure, natural forces or damage due to other
external causes.
•Unsatisfactory performance caused by non-compliance with the minimum system requirements, the
use or attachment of any accessories not produced or authorized by The Company.
•Repairs, alterations or disassembly carried out by unauthorized parties.
•Products damaged during transit to The Company due to insufficient or improper packaging.
•Software (refer to the End User License Agreements of the supplied software).
2.9. European Union (EU) customer information
•The 3D Foot Scanner is marked according to the European directive 2002/96/EC on Waste Electrical
and Electronic Equipment (WEEE).
•This symbol on the product or the documentation indicates that this product may not be
treated as household waste. Instead it shall be handed over to the applicable collection
point for the recycling of electrical and electronic equipment. Disposal must be carried out
in accordance with local environmental regulations for waste disposal. For more detailed
information about disposal of this product, please contact the distributor where you
purchased the product, your household waste disposal service or your local city office.
•Alternatively, the product can be sent back to The Company for disposal or trade-in. Contact the
support department for details.
