Fujitsu PRIMERGY CX2560 M4 Bedienungsanleitung

Upgrade and Maintenance Manual - English

FUJITSU Server PRIMERGY CX2550 M4 /

CX2560 M4 / CX2570 M4 Server Node

Upgrade and Maintenance Manual

Edition March 2018

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Certified documentation

according to DIN EN ISO 9001:2008

To ensure a consistently high quality standard and

user-friendliness, this documentation was created to

meet the regulations of a quality management system

which complies with the requirements of the standard

DIN EN ISO 9001:2008.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

– The contents of this manual may be revised without prior notice.

– Fujitsu assumes no liability for damages to third party copyrights or other

rights arising from the use of any information in this manual.

– No part of this manual may be reproduced in any form without the prior written

permission of Fujitsu.

Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of

Microsoft Corporation in the USA and other countries.

Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries

in the USA and other countries.

CX2550/60/70 M4 Upgrade and Maintenance Manual 3

Before reading this manual

For your safety

This manual contains important information for safely and correctly using this

product.

Carefully read the manual before using this product. Pay particular attention to

the accompanying manual "Safety Notes and Regulations" and ensure these

safety notes are understood before using the product. Keep this manual and the

manual "Safety Notes and Regulations" in a safe place for easy reference while

using this product.

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a

domestic environment this product may cause radio interference, in which case

the user may be required to take appropriate measures. VCCI-A

Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the product's printed circuit board

assemblies and in the mouse and keyboard are limited-life components. Use of

these components beyond their operating life may result in electrolyte leakage

or depletion, potentially causing emission of foul odor or smoke.

As a guideline, in a normal office environment (25°C) operating life is not

expected to be reached within the maintenance support period (5 years).

However, operating life may be reached more quickly if, for example, the

product is used in a hot environment. The customer shall bear the cost of

replacing replaceable components which have exceeded their operating life.

Note that these are only guidelines, and do not constitute a guarantee of

trouble-free operation during the maintenance support period.

High safety use

This product has been designed and manufactured to be used in commercial

and/or industrial areas as a server.

When used as visual display workplace, it must not be placed in the direct field

of view to avoid incommoding reflections (applies only to TX server systems).

The device has not been designed or manufactured for uses which demand an

extremely high level of safety and carry a direct and serious risk of life or body

if such safety cannot be assured.

4 Upgrade and Maintenance Manual CX2550/60/70 M4

These uses include control of nuclear reactions in nuclear power plants,

automatic airplane flight control, air traffic control, traffic control in mass

transport systems, medical devices for life support, and missile guidance

control in weapons systems (hereafter, "high safety use"). Customers should

not use this product for high safety use unless measures are in place for

ensuring the level of safety demanded of such use. Please consult the sales

staff of Fujitsu if intending to use this product for high safety use.

Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply

caused by lightning. To prevent a momentary voltage drop, use of an AC

uninterruptible power supply is recommended.

(This notice follows the guidelines of Voltage Dip Immunity of Personal

Computer issued by JEITA, the Japan Electronics and Information Technology

Industries Association.)

Technology controlled by the Foreign Exchange and Foreign Trade

Control Law of Japan

Documents produced by Fujitsu may contain technology controlled by the

Foreign Exchange and Foreign Trade Control Law of Japan. Documents which

contain such technology should not be exported from Japan or transferred to

non-residents of Japan without first obtaining authorization in accordance with

the above law.

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

Only for the Japanese market:

About SATA hard disk drives

The SATA version of this server supports hard disk drives with SATA / BC-SATA

storage interfaces. Please note that the usage and operation conditions differ

depending on the type of hard disk drive used.

Please refer to the following internet address for further information on the

usage and operation conditions of each available type of hard disk drive:

http://jp.fujitsu.com/platform/server/primergy/harddisk/

CX2550/60/70 M4 Upgrade and Maintenance Manual 5

Version history

Issue number Reason for update

0.9 / April 2017 Initial release

1.0 / May 2017 Final version

1.1 / July 2017 Final version

2.0 / August 2017 Update version

3.0 / November 2017 Update version

4.0 / March 2018 Update version

6 Upgrade and Maintenance Manual CX2550/60/70 M4

CX2550/60/70 M4 Upgrade and Maintenance Manual

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

1.1 Notational conventions . . . . . . . . . . . . . . . . . . . . 22

2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 23

2.1 Classification of procedures . . . . . . . . . . . . . . . . . 25

2.1.1 Customer Replaceable Units (CRU) . . . . . . . . . . . . . . . 25

2.1.2 Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 26

2.1.3 Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 27

2.2 Average task duration . . . . . . . . . . . . . . . . . . . . . 28

2.3 Tools you need at hand . . . . . . . . . . . . . . . . . . . . 29

2.4 Documents you need at hand . . . . . . . . . . . . . . . . . 30

2.4.1 Documents for the server node . . . . . . . . . . . . . . . . . 31

2.4.2 Documents for the server enclosure . . . . . . . . . . . . . . . 32

3 Important information . . . . . . . . . . . . . . . . . . . . . 33

3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 33

3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 41

3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 42

3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 43

3.5 Environmental protection . . . . . . . . . . . . . . . . . . . 44

4 Basic hardware procedures . . . . . . . . . . . . . . . . . . 47

4.1 Using diagnostics information . . . . . . . . . . . . . . . . 47

4.1.1 Locating the defective server . . . . . . . . . . . . . . . . . . 47

4.1.2 Determining the error class . . . . . . . . . . . . . . . . . . . 48

4.1.2.1 Customer Self Service (CSS) indicator . . . . . . . . . . . 48

4.1.2.2 Global Error indicator . . . . . . . . . . . . . . . . . . . . 49

4.1.3 Locating the defective component . . . . . . . . . . . . . . . . 49

4.1.3.1 Local diagnostic indicators on the front . . . . . . . . . . . 49

Upgrade and Maintenance Manual CX2550/60/70 M4

Contents

4.2 Shutting down the server node . . . . . . . . . . . . . . . . . 50

4.3 Removing the server node from the server enclosure . . . . 51

4.4 Removing the GPGPU / SXM2 extension tray . . . . . . . . . 53

4.5 Installing the riser module . . . . . . . . . . . . . . . . . . . 55

4.6 Removing the riser module . . . . . . . . . . . . . . . . . . . 58

4.7 Installing the dummy riser module . . . . . . . . . . . . . . 59

4.8 Removing the dummy riser module . . . . . . . . . . . . . . 60

4.9 Mounting a slot cover to the riser module . . . . . . . . . . . 61

4.10 Removing the slot cover from the riser module . . . . . . . . 61

4.11 Installing the OCP dummy module . . . . . . . . . . . . . . . 62

4.12 Removing the OCP dummy module . . . . . . . . . . . . . . 62

4.13 Removing the memory slot air duct (Air cooling only) . . . . 63

4.14 Installing the memory slot air duct (Air cooling only) . . . . . 64

4.15 Installing the GPGPU / SXM2 extension tray . . . . . . . . . 65

4.16 Installing the server node in the server enclosure . . . . . . 67

4.17 Switching on the server node . . . . . . . . . . . . . . . . . 69

4.18 Concluding software tasks . . . . . . . . . . . . . . . . . . . 69

5 Basic software procedures . . . . . . . . . . . . . . . . . . . 71

5.1 Starting the maintenance task . . . . . . . . . . . . . . . . . 71

5.1.1 Suspending BitLocker functionality . . . . . . . . . . . . . . . . 71

5.1.2 Disabling the boot watchdog functionality of ServerView

Operations Manager . . . . . . . . . . . . . . . . . . . . . . . 73

5.1.2.1 Viewing boot watchdog settings . . . . . . . . . . . . . . . . 73

5.1.2.2 Configuring boot watchdog settings . . . . . . . . . . . . . . 74

5.1.3 Removing backup and optical disk media . . . . . . . . . . . . 75

5.1.4 Verifying and configuring the backup software solution . . . . . . 75

5.1.5 Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . . 75

5.1.6 Switching on the ID indicator . . . . . . . . . . . . . . . . . . . 76

5.2 Completing the maintenance task . . . . . . . . . . . . . . . 77

5.2.1 Updating or recovering the system board BIOS and iRMC . . . . 77

5.2.1.1 Updating or recovering the system board BIOS . . . . . . . . 77

5.2.1.2 Updating or recovering the iRMC . . . . . . . . . . . . . . . 81

CX2550/60/70 M4 Upgrade and Maintenance Manual

Contents

5.2.2 Verifying system information backup / restore . . . . . . . . . . 83

5.2.3 Updating expansion card firmware . . . . . . . . . . . . . . . 83

5.2.4 Enabling Option ROM scan . . . . . . . . . . . . . . . . . . . 85

5.2.5 Resetting the boot retry counter . . . . . . . . . . . . . . . . . 86

5.2.5.1 Viewing the boot retry counter . . . . . . . . . . . . . . . . 86

5.2.5.2 Resetting the boot retry counter . . . . . . . . . . . . . . . 86

5.2.6 Enabling SVOM boot watchdog functionality . . . . . . . . . . 88

5.2.7 Enabling replaced components in the BIOS . . . . . . . . . . . 89

5.2.8 Reconfiguring the backup software solution . . . . . . . . . . . 90

5.2.9 Verifying the memory mode . . . . . . . . . . . . . . . . . . . 90

5.2.10 Verifying the system time settings . . . . . . . . . . . . . . . . 92

5.2.11 Viewing and clearing the System Event Log (SEL) . . . . . . . 93

5.2.11.1 Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 93

5.2.11.2 Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 94

5.2.12 Updating the NIC configuration file in a Linux and VMware

environment . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

5.2.13 Resuming BitLocker functionality . . . . . . . . . . . . . . . . 96

5.2.14 Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 97

5.2.15 Looking up changed MAC/WWN addresses . . . . . . . . . . 97

5.2.15.1 Looking up MAC addresses . . . . . . . . . . . . . . . . . 98

5.2.15.2 Looking up WWN addresses . . . . . . . . . . . . . . . . . 98

5.2.16 Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 99

5.2.17 Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . 100

5.2.17.1 After replacing/upgrading LAN controllers . . . . . . . . . . 100

5.2.17.2 After replacing a system board . . . . . . . . . . . . . . . . 100

5.2.18 Switching off the ID indicator . . . . . . . . . . . . . . . . . . 101

5.2.19 Performing a fan test . . . . . . . . . . . . . . . . . . . . . . 101

5.2.20 Resetting the error status after replacing CPUs . . . . . . . . . 103

5.2.20.1 CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

5.2.21 Updating ServerView RAID Manager . . . . . . . . . . . . . . 104

6 Expansion cards and OCP mezzanine cards . . . . . . . . . 105

6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 106

6.1.1 CX2550 M4 . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

6.1.2 CX2560 M4 / CX2570 M4 . . . . . . . . . . . . . . . . . . . . 110

6.2 Expansion cards in the riser module . . . . . . . . . . . . . 118

6.2.1 Installing expansion cards . . . . . . . . . . . . . . . . . . . . 119

6.2.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 119

6.2.1.2 Mounting a controller to the riser module . . . . . . . . . . 120

6.2.1.3 Connecting cables to the expansion card . . . . . . . . . . 121

Upgrade and Maintenance Manual CX2550/60/70 M4

Contents

6.2.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 121

6.2.2 Removing expansion cards . . . . . . . . . . . . . . . . . . . 122

6.2.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 122

6.2.2.2 Removing a controller from the riser module . . . . . . . . 123

6.2.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 123

6.2.3 Replacing expansion cards . . . . . . . . . . . . . . . . . . . 124

6.2.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 124

6.2.3.2 Removing an expansion card . . . . . . . . . . . . . . . . 124

6.2.3.3 Installing an expansion card . . . . . . . . . . . . . . . . . 125

6.2.3.4 Connecting cables to the expansion card . . . . . . . . . . 125

6.2.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 125

6.3 Expansion cards in the SXM2 riser card (L) type 2 . . . . . 127

6.3.1 Installing expansion cards . . . . . . . . . . . . . . . . . . . 128

6.3.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 128

6.3.1.2 Mounting an expansion card to SXM2 riser card (L) type 2 . 129

6.3.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 130

6.3.2 Removing expansion cards . . . . . . . . . . . . . . . . . . . 131

6.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 131

6.3.2.2 Removing a controller from the riser module . . . . . . . . 132

6.3.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 134

6.3.3 Replacing expansion cards . . . . . . . . . . . . . . . . . . . 135

6.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 135

6.3.3.2 Removing an expansion card . . . . . . . . . . . . . . . . 135

6.3.3.3 Installing an expansion card . . . . . . . . . . . . . . . . . 136

6.3.3.4 Connecting cables to the expansion card . . . . . . . . . . 136

6.3.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 136

6.4 Backup Unit . . . . . . . . . . . . . . . . . . . . . . . . . . 138

6.4.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . . 138

6.4.2 Installing the FBU . . . . . . . . . . . . . . . . . . . . . . . . 139

6.4.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 140

6.4.2.2 Installing a TFM . . . . . . . . . . . . . . . . . . . . . . . 140

6.4.2.3 Installing the FBU . . . . . . . . . . . . . . . . . . . . . . 143

6.4.2.4 Cabling of the FBU . . . . . . . . . . . . . . . . . . . . . 146

6.4.2.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 148

6.4.3 Removing the FBU . . . . . . . . . . . . . . . . . . . . . . . 149

6.4.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 149

6.4.3.2 Removing the FBU . . . . . . . . . . . . . . . . . . . . . 150

6.4.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 151

6.4.4 Replacing the FBU . . . . . . . . . . . . . . . . . . . . . . . 152

6.4.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 152

6.4.4.2 Removing the FBU . . . . . . . . . . . . . . . . . . . . . 153

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