Fujitsu RDX USB 3.0 QuikStor Drive Bedienungsanleitung

Operating Manual - English

RDX USB 3.0 QuikStor Drive

October 2012

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Certified documentation

according to DIN EN ISO 9001:2008

To ensure a consistently high quality standard and

user-friendliness, this documentation was created to

meet the regulations of a quality management system

which complies with the requirements of the standard

DIN EN ISO 9001:2008.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

Windows is a registered trademark of Microsoft Corporation.

RDX is a registered trademark of Tandberg Data.

RDX USB 3.0 QuikStor Drive

Before reading this manual

For your safety

This manual contains important information for safely and correctly using this

product.

Carefully read the manual before using this product. Pay particular attention to

the accompanying manual "Safety Notes and Regulations" and ensure these

safety notes are understood before using the product. Keep this manual and the

manual "Safety Notes and Regulations" in a safe place for easy reference while

using this product.

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a

domestic environment this product may cause radio interference, in which case

the user may be required to take appropriate measures. VCCI-A

Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the product's printed circuit board

assemblies and in the mouse and keyboard are limited-life components. Use of

these components beyond their operating life may result in electrolyte leakage

or depletion, potentially causing emission of foul odor or smoke.

As a guideline, in a normal office environment (25°C) operating life is not

expected to be reached within the maintenance support period (5 years).

However, operating life may be reached more quickly if, for example, the

product is used in a hot environment. The customer shall bear the cost of

replacing replaceable components which have exceeded their operating life.

Note that these are only guidelines, and do not constitute a guarantee of

trouble-free operation during the maintenance support period.

High safety use

This product has been designed and manufactured to be used in commercial

and/or industrial areas as a server.

When used as visual display workplace, it must not be placed in the direct field

of view to avoid incommoding reflections (applies only to TX server systems).

The device has not been designed or manufactured for uses which demand an

extremely high level of safety and carry a direct and serious risk of life or body

if such safety cannot be assured.

RDX USB 3.0 QuikStor Drive

These uses include control of nuclear reactions in nuclear power plants,

automatic airplane flight control, air traffic control, traffic control in mass

transport systems, medical devices for life support, and missile guidance

control in weapons systems (hereafter, "high safety use"). Customers should

not use this product for high safety use unless measures are in place for

ensuring the level of safety demanded of such use. Please consult the sales

staff of Fujitsu if intending to use this product for high safety use.

Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply

caused by lightning. To prevent a momentary voltage drop, use of an AC

uninterruptible power supply is recommended.

(This notice follows the guidelines of Voltage Dip Immunity of Personal

Computer issued by JEITA, the Japan Electronics and Information Technology

Industries Association.)

Technology controlled by the Foreign Exchange and Foreign Trade

Control Law of Japan

Documents produced by Fujitsu may contain technology controlled by the

Foreign Exchange and Foreign Trade Control Law of Japan. Documents which

contain such technology should not be exported from Japan or transferred to

non-residents of Japan without first obtaining authorization in accordance with

the above law.

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

Only for the Japanese market:

IAlthough described in this manual, some sections do not apply to the

Japanese market. These options and routines include:

– CSS (Customer Self Service)

RDX USB 3.0 QuikStor Drive

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.2 Supported media . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.3 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.4 Media equipment . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.5 Front panel features . . . . . . . . . . . . . . . . . . . . . . . 8

2 Quick Start Installation . . . . . . . . . . . . . . . . . . . . . 11

2.1 Installing the RDX internal drive . . . . . . . . . . . . . . . . 11

2.1.1 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1.2 Important Information on electro-static damage . . . . . . . . . 11

2.1.3 Preparing for installation . . . . . . . . . . . . . . . . . . . . . 11

2.1.4 Installation instructions . . . . . . . . . . . . . . . . . . . . . 12

3 Using the drive . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1 Operating the RDX unit . . . . . . . . . . . . . . . . . . . . 15

3.2 Handling RDX cartridges . . . . . . . . . . . . . . . . . . . 15

3.3 Write protection . . . . . . . . . . . . . . . . . . . . . . . . 16

3.4 Loading and unloading cartridges . . . . . . . . . . . . . . 16

3.4.1 To load a cartridge . . . . . . . . . . . . . . . . . . . . . . . . 17

3.4.2 To unload a cartridge . . . . . . . . . . . . . . . . . . . . . . 18

3.4.3 To emergency eject a cartridge . . . . . . . . . . . . . . . . . 19

4 Using the RDX Utility . . . . . . . . . . . . . . . . . . . . . . 21

4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.2 Using the RDX Utility . . . . . . . . . . . . . . . . . . . . . . 21

RDX USB 3.0 QuikStor Drive

Contents

5 Software installation . . . . . . . . . . . . . . . . . . . . . . . 23

5.1 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5.2 Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5.3 Flashing the firmware . . . . . . . . . . . . . . . . . . . . . . 23

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.1 The Power LED is OFF . . . . . . . . . . . . . . . . . . . . . 25

6.2 The Power LED is steady AMBER . . . . . . . . . . . . . . . 25

6.3 The Power LED is blinking AMBER, and the cartridge

does not eject . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.4 The cartridge LED is steady AMBER . . . . . . . . . . . . . . 26

6.5 The cartridge does not eject . . . . . . . . . . . . . . . . . . 26

6.6 The unit does not appear in the device manager (Windows) . 26

6.7 Unit performance seems slow . . . . . . . . . . . . . . . . . 27

6.8 A write error occurs . . . . . . . . . . . . . . . . . . . . . . . 27

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

RDX USB 3.0 QuikStor Drive 7

1 Introduction

1.1 Overview

The RDX device is a removable, ruggedized, hard disk drive system. It features

backup application compatibility, high speed transfer rate for fast backups,

portable cartridges and high level of data reliability. The RDX drive is available

as internal USB device (see figure 1).

Figure 1: RDX internal drives

1.2 Supported media

The RDX hard drive system supports any RDX cartridge which Fujitsu

recommends. RDX cartridges are available in different capacity configurations

depending on your storage requirements.

1.3 Software

The RDX drive works with all industry backup applications that support

removable disk media. See your backup software manual for instructions on

backing up data.

13.5-inch internal USB drive 25.25-inch internal USB drive

8 RDX USB 3.0 QuikStor Drive

Introduction

1.4 Media equipment

RDX cartridges must be ordered separately! All former media are compatible

also with old and new RDX drives.

VCAUTION!

An RDX Media Cartridge contains a 2.5-inch hard disk drive. It must be

handled with care to ensure data integrity and long life.

1.5 Front panel features

The front of the RDX unit has the following features and LEDs:

●Eject Button / Power LED

●Activity LED (located on cartridge)

●Emergency Eject Hole

Figure 2: Front panel features

1Emergency Eject Hole 2Activity LED (located on cartridge)

3Eject Button / Power LED

RDX USB 3.0 QuikStor Drive 9

Introduction

The eject button is illuminated by a power LED. Operating states of the power

LED are described in table 1:

The Activity LED displays the current status of the cartridge as described in

table 2:

LED Status Meaning Description

OFF No Power Unit does not have power

Steady GREEN Ready Power is on and the RDX unit is working

properly.

Blinking GREEN Ejecting Unit is ejecting the cartridge.

Steady AMBER Warning RDX unit has detected a warning condition.

Blinking AMBER

Prevent

(eject

action)

Host computer is accessing the media, and

the user has pressed the eject button. The

unit will blink amber for a few seconds then

return to a steady green. The unit will eject

the cartridge after the host access

completes.

Table 1: Power LED

LED Status Meaning Description

OFF Not ready Cartridge is not inserted properly or the unit

has no power.

Steady GREEN Ready Cartridge is ready.

Blinking GREEN Accessing Unit is reading, writing, seeking.

Steady AMBER Warning RDX unit has detected a warning condition.

Table 2: Activity LED

10 RDX USB 3.0 QuikStor Drive

Introduction

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