Global Payments Register Bedienungsanleitung

Global Payments

Setup Guide

Global Payments Register Cash DrawerReceipt Printer Scanner

Optional Accessories

Global Payments Register

You will need:

- Tablet (included)

- Payment Terminal (included)

- USB HUB (included)

- USB Power Cable (included)

- Wall Power Adapter (included)

- Ethernet cable (optional)

- Register welcome email

Geing started with

Installing Your Register

1. Plug the USB hub into the cable coming out of the tablet stand.

2. Connect the L-shaped end of the USB C cable to the USB hub.

3. Plug the other end of the USB C cable into the Black coloured

power adapter.

4. Plug the power adapter into a power outlet.

5. Register should turn on automatically. If not, tap the power

buon located on the top of the le side of the Register.

Connect Register to Ethernet

1. Connect the Ethernet cable to the Ethernet port on the USB hub.

2. Connect the other end of the Ethernet cable to your network device.

Connect Register to Wi-Fi (recommended)

1. Tap the Seings icon on the home screen (you can return to the home

screen by tapping the circle icon at the boom middle of the screen).

2. Select Wi-Fi from the list.

3. Toggle ‘Wi-Fi On.’

4. Select a secure network from the list, enter the password and connect.

Only local Wi-Fi networks with network names will populate.

5. Tap the Back arrow at the top le screen or tap the circle at the boom

middle to return to the home screen.

Connect the Payment Terminal to Wi-Fi

1. Power on the terminal by pressing the power buon the right side of the terminal.

2. To get started, swipe down from the top of the A920 home screen. When you see the status bar,

swipe down again.

3. Toggle Wi-Fi on by tapping the Wi-Fi icon.

4. Tap the Wi-Fi name and down arrow below the Wi-Fi icon. Select a secure network, enter the

credentials and connect. Only local Wi-Fi networks with network names will populate.

5. Tap the circle at the boom middle to return to the home screen.

6. Tap the Portico Canada app (the white icon has the words PAX BroadPOS) to open the payment

application.

Note: To charge the device, connect the A920 to the white power cable, and the white power adapter.

The Micro USB port of the cable connects to the charging port on le side of the A920.

The Payment Terminal is a Wi-Fi only device.

1. On the Global Payments home screen, tap the ‘^’ icon near the boom of the screen.

2. Tap on the Point of Sale app (Global Payments icon) from the list.

3. Select your default language, select “Allow Permissions”, then select “Allow”.

4. You will be brought to the login page. Enter your credentials found in the Global Payments Register

Welcome Email.

5. If prompted, enter a new password and/or create a PIN. Once the system completes the syncing

process, Register will take you to the ‘System Setup’ page.

Connect the Payment Terminal To Register During Initial Setup

1. Select the Set up Hardware buon

2. In the terminals section, under Device, select “Global Payments Canada Register A920”

3. Tap the search buon.

4. Select the matching IP address for the A920 device you will connect to Register*

5. If you do not see the device listed, uncheck the green ﬁlter checkbox to show all available network

devices.

6. You may also manually enter the IP address by tapping in the ‘Address’ ﬁeld.

7. Select “Set up”. Once Set up completes, select “Done”

8. Select “Save” in the upper right corner.

*See next page to ﬁnd the IP address of your terminal.

Finding the Terminal IP Address

1. Load the Portico Canada payment application.

2. The Terminal should briefly display the IP address in the upper le corner of the screen, under the

word BroadPOS.

3. IF the IP address is not shown on screen, continue to follow the steps below to ﬁnd the IP address.

4. Swipe down from the top edge of the screen to bring up the status bar (displaying time/date and

notiﬁcations).

5. Swipe down from the top edge of the screen again.

6. Select the name of your network under the Wi-Fi icon.

7. You will see a list of wiﬁ networks in the area, click “more seings” at the boom of the screen.

8. Find and click on your network name.

9. A new window will pop up, displaying your Wi-Fi details. The IP address is located directly under your

network name.

10. Select done and return back to the Portico Canada payment application.

Connect the Payment Terminal To Register Aer Initial Register Setup

1. From the main menu on Global Payments Register, scroll down and select ‘More’ then tap the

2. From the list located on the le side of the screen, select ‘Terminals.’

3. Toggle on ‘Global Payments Register A920.’

4. Under Connection Type tap ‘TCP/IP.’

5. Tap the search buon.

6. Select the matching IP address for the A920 device you will connect to Register* (the IP address

is visible on the A920 at the top le of the BroadPOS Portico payment application).

7. The Port 10009 will automatically populate aer you select the device.

8. You may also manually enter the IP address by tapping in the ‘Address’ ﬁeld.

9. Tap ‘Setup’ and wait for Register to complete the setup.

10. Tap ‘Test ’ and wait for a successful system test.

11. To complete the setup, press the green ‘Save’ buon in the right corner of the screen.

12. You are ready to accept payments.

*If you’re using multiple A920 payment terminals, select one that has not already been connected to a Register device.

If you did not receive a welcome email to

activate your account or have any issues with

set up, please contact Register support at

1.888.682.3309. You can also visit our help site:

POShelp.globalpaymentsinc.com/en-ca

Back Oce

Track sales, view revenue

reports and manage inventory

in real-time on any web browser

at POSportal.globalpaymentsinc.com

Processing

For detailed information on your

credit card transactions, access our merchant

portal at reporting.globalpay.com.

You can also contact customer

support at 1.888.682.3309.

Protection

If something goes wrong with your Register,

we’ve got you covered. Call our Register

support team:

Monday through Friday 8 a.m. - 10 p.m. ET

Weekends and Holidays 9 a.m. - 5 p.m. ET

at 1.888.682.3309 - option 1

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