Grandstream Networks UCM630X Bedienungsanleitung

Grandstream Networks，Inc.

UCM630X Series IP PBX

Remote Work Environment Setup Guide

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Table of Contents

OVERVIEW..................................................................................................................... 4

SIP SIGNALING TRAVERSAL ....................................................................................... 5

MEDIA TRAVERSAL ...................................................................................................... 9

CONFIGURING FOR WAVE......................................................................................... 12

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Table of Figures

Figure 1: SIP Signaling Penetration - UDP Port ...........................................................................................5

Figure 2: SIP Signaling Penetration - TCP/TLS Port ....................................................................................6

Figure 3: SIP Signaling Penetration - NAT Settings......................................................................................7

Figure 4: RTP Settings – RTP/BFCP Ports...................................................................................................9

Figure 5: SIP Settings - STUN/TURN Server .............................................................................................10

Figure 6: HTTP Server - Wave Settings......................................................................................................12

Table of Tables

Table 1: NAT Settings....................................................................................................................................7

Table 2: RTP Settings..................................................................................................................................10

Table 3: Wave Settings................................................................................................................................12

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OVERVIEW

Thank you for purchasing the UCM630X Series IPPBX. The Grandstream UCM6300 Series IPPBX is based

on Asterisk 16 and provides powerful features, a user-friendly interface for remote management, and a

scalable all-in-one communication solution for enterprises of all sizes. Offering up to 3000 extensions, PBX

features such as audio/video calling and conferencing, video surveillance support, PBX data management

and statistics, and remote device access and management via UCM RemoteConnect, it is the perfect

solution to improve communication efficiency and productivity.

The UCM630X Series IPPBX offers UCM RemoteConnect, a service which allows users to quickly set up

remote communication and management using Grandstream Wave. Grandstream Wave is a multi-platform

application available on web browsers, Windows, macOS, Android, and iOS that supports calling,

conferencing, extension management, system alert event monitoring, call/meeting reports, cloud storage

access, and more.

UCM RemoteConnect is highly recommended for easy-to-use, secure, and stable network traversal. If UCM

RemoteConnect is not used, users can use this guide to set up their remote work environments with the

UCM630X. This guide has three sections:

•SIP Signaling Traversal

•Media Traversal

•Configuring for Wave

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SIP SIGNALING TRAVERSAL

To allow successful SIP registration and call establishment, users will need to configure SIP signaling NAT

traversal by associating their private local network addresses and ports with their public addresses and

ports. To do so, please see the following steps:

Step 1: From the UCM630X web UI, users can retrieve or modify their internal UDP port from the PBX

Settings -> SIP Settings -> General page. In the same section, the TCP/TLS ports can be found in the

TCP/TLS tab. Please see the figures below:

Figure 1: SIP Signaling Penetration - UDP Port

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Figure 2: SIP Signaling Penetration - TCP/TLS Port

Step 2: Once the internal port information has been confirmed, users can then map them to the

corresponding external ports on the router.

Example: If the internal UDP port is 5060, users would map port 5060 to whatever is designated as the

external UDP port for SIP traffic on the router. Please contact your enterprise’s IT administrator for this

information.

Note:

1. For security purposes, it is not recommended to use an external port number that is the same as

the internal port number.

2. If the router supports SIP ALG, it will need to be disabled.

Step 3: Configure NAT settings as shown in the figure below:

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Figure 3: SIP Signaling Penetration - NAT Settings

•Configure External Host with the public network address of the UCM630X.

•Configure the External UDP Port, External TCP Port, and/or External TLS Port fields based on the

router mappings created in the previous step.

•Configure Local Network Address with the UCM630X’s local network subnets.

Table 1: NAT Settings

NAT Settings

External Host

Configure the IP address or domain that would be used in outbound SIP

messages if the UCM is behind a NAT. Typically, this would be the public network

address.

Use IP Address in

SDP

If enabled, the SDP connection will use the IP address resolved from the external

host.

Get External IP via

STUN

If enabled, the external IP address will be retrieved via STUN. Please confirm the

configured STUN server is working properly.

External UDP Port

Configure the externally mapped UDP port when the UCM is behind a static NAT

or PAT.

External TCP Port

Configure the externally mapped TCP port when the UCM is behind a static NAT

or PAT.

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External TLS Port

Configure the externally mapped TLS port when the UCM is behind a static NAT

or PAT. The default setting is 5061.

Local Network

Address

Configure a list of subnets under the internal network. Multiple entries are

supported. This must be configured for successful NAT traversal.

Example:

192.168.0.0/16

If properly configured, users can then register their extensions to the UCM630X’s public network address

and port. If one-way audio issues are encountered, please confirm your NAT settings (SIP signaling

traversal) and SIP/RTP ports (media traversal) on the UCM and/or router. For details about media

traversal configuration, please see the Media Traversal section below.

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MEDIA TRAVERSAL

To ensure correct audio and video exchange between call parties on different networks, proper media

traversal configurations are required. For IP endpoints, users will need to configure RTP and BFCP port

mappings. For Wave, users will need to configure STUN and TURN server settings instead. Please see the

following steps:

Step 1: From the UCM630X Web UI, navigate to the PBX Settings -> RTP Settings page as shown in the

figure below:

Figure 4: RTP Settings – RTP/BFCP Ports

Step 2 (for IP endpoints): Confirm the starting and ending ports for RTP and BFCP.

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•For proper audio/video exchange, create an RTP port range mapping on your router. From the

figure above, this would be 10000-20000.

•For proper presentation sharing, create a port range mapping on your router. From the figure

above, this would be 53000-55999.

Step 3 (for Wave): Configure the STUN and TURN server settings as highlighted in the figure below.

Without UCM RemoteConnect, users would need to confirm their own STUN/TURN server information.

Figure 5: SIP Settings - STUN/TURN Server

Table 2: RTP Settings

RTP Settings

RTP Start

Configure the starting RTP port. Default is 10000.

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