
TM9334A-G2-00
18 October, 2023
1.2 Warranty
Guildline Instruments warrants its products to be free of defects in manufacture and normal
operation for a period of two (2) years from the date of purchase, except as otherwise
specified. This warranty applies only in the country of original purchase and only to the
original purchaser, who is also the end user. Equipment, which is defective or fails within the
warranty period, will be repaired or replaced at our factory without charge at the discretion
of Guildline Instruments.
In addition, standards and systems manufactured by Guildline Instruments are warranted to
be free of defects in overall system operation for a period of two (2) years from the date of
receipt by the original purchaser.
Third party system components purchased by Guildline carry the warranty of the original
equipment manufacturer and will be accepted for claim by Guildline Instruments at our
factory only after warranty authorization by the original manufacturer.
Limitation of Warranty
Warranty coverage does not apply to equipment which has failed due to misuse, neglect,
accident or abnormal conditions of operation or if modifications or repairs have been made
without prior written authorization of Guildline instruments.
Temperature probes are not warranted against failure due to mechanical shock.
Fuses, lamps and non-rechargeable batteries are not warranted against breakage.
Damage in Shipment to Orignal Purchase
Instrument(s) should be thoroughly inspected immediately on receipt for visible damage.
Any damage should be reported to the carrier and further inspection and operational tests
should be carried out if appropriate to determine if there is internal damage. Contact
Guildline Instruments before returning for repair. The Customer or purchaser must complete
all final claims with the carrier.
Regular charges will apply to non-warranty service. External service charges and expenses
will be billed at cost plus handling.