D-211027DMC01
4
November, 2023
Hillco warrants its Class III products to be free from defects in material and workmanship for a period of
twelve (12) consecutive months following the warranty start date.
The warranty start date for Hillco Class III products is the date of the invoice, or the first date of use,
whichever is earliest. Once the warranty period has begun, it cannot be stopped or interrupted.
Hillco warrants genuine Hillco replacement parts and components to be free from defects in material and
workmanship for a period of ninety (90) consecutive days following the Hillco invoice date, or the remainder of the
original equipment warranty period, whichever is longer.
Hillco’s obligation under this parts warranty shall be limited to repairing or replacing, any part(s) that, in
Hillco’s judgment, shows evidence of such defect, to the original purchaser. This parts warranty does not cover any
related labor associated with replacing parts deemed to be defective.
Limitations to Warranty
This warranty does not cover:
1) Any product damaged by accident, abuse, misuse, negligence, or improper maintenance.
2) Any unauthorized product alteration or modification.
3) Any unauthorized repairs made with parts other than genuine Hillco parts unless specifically authorized by Hillco.
4) Any repairs performed by anyone other than Hillco or an authorized Hillco dealer unless specifically authorized
by Hillco.
5) Any claims directly resulting from improper installation, except those installations performed by Hillco.
6) Any labor costs associated with the defective part(s).
Warranty Procedure
Hillco Class III Warranty Registration Card must be completed and submitted by retail customer within thirty
(30) days of purchase.
All warranty work must be performed, and claims submitted, within thirty (30) days of the occurrence of the
claim and within the warranty period.
All parts removed during warranty repair should be held for a period of sixty (60) days after the warranty
claim has been submitted to Hillco.
Hillco reserves the right to either inspect the product at the original retail purchaser's location, or the
authorized Hillco’s dealer's location; or require it to be returned to Hillco, transportation charges prepaid, for
inspection.
To file a warranty claim, email support@hillcotechnologies.com with the following information:
•Your full name and phone number
•Proof of purchase
•Description of issue
•Serial number and/or part number(s) of items needing replaced, and
•If available, include any photos that can assist to describe the issue.
Limitation of Liability
Hillco makes no express warranties other than those, which are specifically described herein. Any description of the
goods sold hereunder, including any reference to buyer's specifications and any descriptions in circulars and other media
published by Hillco is for the sole purpose of identifying such goods and shall not create an express warranty that the goods
shall conform to such description.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. There are no
implied warranties of merchantability or fitness for a particular purpose. This warranty states Hillco's entire and exclusive liability
and buyer's exclusive remedy for any claim for damages in connection with the sale or furnishing of Hillco products, their design,
suitability for use, installation, operation, or for any claimed defects herein. HILLCO WILL IN NO EVENT BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, NOR FOR ANY SUM IN EXCESS OF THE PRICE
RECEIVED FOR THE GOODS FOR WHICH LIABILITY IS CLAIMED.
Neither representative of Hillco nor any dealer associated with Hillco has the authority to change the items of this
warranty in any manner whatsoever, and no assistance to purchaser by Hillco in the repair or operation of any Hillco product
shall constitute a waiver of the conditions of this warranty, nor shall such assistance extend or revive it.
Hillco reserves the right to make improvements in design or changes in specifications at any time, without incurring any
obligation to owners of units previously sold.
Statement of Limited Warranty
Parts Only
