HP C3750 - Workstation Bedienungsanleitung

Troubleshooting Guide for SCR+DMI

HP 9000 Computers

Manufacturing Part Number: Not Assigned

August 2000

Legal Notices

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this manual, including,

but not limited to, the implied warranties of merchantability and fitness for a particular

purpose. Hewlett-Packard shall not be liable for errors contained herein or direct,

indirect, special, incidental or consequential damages in connection with the furnishing,

performance, or use of this material.

Warranty

A copy of the specific warranty terms applicable to your Hewlett-Packard product and

replacement parts can be obtained from your local Sales and Service Office.

Restricted Rights Legend

Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set

forth in sub-paragraph (c)(1)(ii) of the Rights in Technical Data and Computer Software

clause in DFARS 252.227-7013.

Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA 94304 U.S.A.

Rights for non-DOD U.S. Government Departments and Agencies are as set forth in FAR

52.227-19(c)(1,2).

Troubleshooting SCR+DMI for HP-UX

Chapter 1 5

1 Troubleshooting SCR+DMI

for HP-UX

This document describes steps you can take if SCR+DMI for HP-UX is not running

properly.

Step 1. Ensure that DCE/RPC is running correctly on all the systems involved

• Check for the necessary daemons, and restart them if necessary.

Run the command, ps –ef

The output should include the following daemons:

— For DCE on both the server and the client node(s):

root46910 Sep 27?1:51/opt/dce/sbin/rpcd

— For DMI on both the server and the client node:

root2717310Oct 4?4:21/usr/dmi/bin/dmisp

root272410Oct 4?0:35/usr/dmi/bin/hpuxci

root2719510Oct 4?2:18/usr/dmi/bin/swci

— For SCR on the server:

root73731016:23:52?0:00/opt/scr/lbin/scrdaemon

• Check that you have the required software and patches. Refer to the README for

the release of HP-UX you are working with. The patches assume a base level of the

HP-UX Applications Release distributed 7 June, 1999.

IMPORTANT The DCE patches must be loaded in numerical order.

Step 2. Verify entries in the file /var/dmi/dmiMachines. This must be done on each client and

on the server.

• A hostname or an IP address can be used for each machine (each network card in a

machine needs to be listed) in the file.

• On each client, the file must include an entry for each network card on the client and

each network card on the server.

• On the server, the file must contain an entry for each network card on the server and

each network card on each client.

Step 3. Verify that DMI is working on both the server and all clients. If any of the following four

steps fail, DMI is not working correctly. SCR cannot work correctly if DMI is not working

correctly.

1. Launch the DMI browser by executing /usr/dmi/bin/browser

Troubleshooting SCR+DMI for HP-UX

Chapter 1

A task dialog labeled “MIF Browser” will be launched. An icon with the system name

should be in the dialog.

2. Double-click on the icon with the system name.

The contents of the dialog should be replaced with three icons labeled:

•DMI 2.0 Service Provider

•HP-UX Standard Groups Definition

•HP-UX Installed Software Definition

3. Double-click on the HP-UX Standard Groups Definition icon. Multiple icons should be

displayed with labels including:

•General Information

•Operating System

•Host System

4. Check SCR on the server.

Run /opt/scr/bin/scrstatus

The output will list a time, a node name, the status on that node and details. Possible

results include the following:

Table 1-1 Status Values

Status Detail What this means

Completed - SCR worked correctly on this node at this time

Executing - SCR is currently collecting data on this node.

Scheduled - SCR is set to collect data from this node at the

time listed under the “Time” column.

Warning or

Error Tmout Timeout. Possible problems include:

- DCE/RPC problem

- Network problem

You can increase the timeout value with the

/opt/scr/bin/scrconfig command. HP

recommends a value of 10 minutes, and even

more time may be required if your network

slows down.

AcErr Access Error. This means SCR could not collect

data from the client. Potential problems are:

- The DMI daemons are not running (either on

the server or the client),

- The server IP address is not in the

/var/dmi/dmiMachines file on the client,

- The network is not working.

Troubleshooting SCR+DMI for HP-UX

Chapter 1 7

RtErr Runtime Error. Potential problems include:

- file system full,

- no memory,

- no more processes.

Table 1-1 Status Values (Continued)

Status Detail What this means

Troubleshooting SCR+DMI for HP-UX

Chapter 1

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

Andere HP Desktop Handbücher

HP ProDesk 600 G4 Montageanleitung

HP Pavilion t340 Bedienungsanleitung

HP TouchSmart 600-1200 - Desktop PC Bedienungsanleitung

HP dc5100 - Microtower PC Bedienungsanleitung

HP s7700n - Pavilion - Slimline Technisches Datenblatt

HP Visualize J280 - Workstation Handbuch

HP Kayak XU800 Series Technisches Datenblatt

HP Vectra VE5 4 Bedienungsanleitung

HP TouchSmart IQ790 Bedienungsanleitung

HP Pavilion t422k Bedienungsanleitung

HP A1210n - Pavilion - 512 MB RAM Bedienungsanleitung

HP Presario SR1200 - Desktop PC Bedienungsanleitung

HP Pavilion t200 - Desktop PC Montageanleitung

HP Vectra VE5 3 Handbuch

HP Compaq GX5000T CTO Technisches Datenblatt

HP blackbird 002 Bedienungsanleitung

HP Vectra XU5 Bedienungsanleitung

HP Vectra XM5 3 Bedienungsanleitung

HP ProOne 400 G1 Bedienungsanleitung

HP Vectra XA 6/xxx Anleitung zur Verwendung

HP ZX2000 Technisches Datenblatt

HP Kayak XU 03xx Leitfaden

HP Rp5700 - Point of Sale System Bedienungsanleitung

HP Compaq Presario Bedienungsanleitung

Beliebte Desktop Handbücher anderer Marken

Asus

Asus E210 Series Bedienungsanleitung

Dell

Dell Inspiron 600m Bedienungsanleitung

Dell

Dell Inspiron 3662 Bedienungsanleitung

TotalFlow

TotalFlow uFLO Bedienungsanleitung

Logitech

Logitech MK320 Bedienungsanleitung

Dell

Dell XPS 730 H2C Bedienungsanleitung

Sony

Sony Vaio Series Bedienungsanleitung

Sony

Sony VGC-LT32E - Vaio All-in-one Desktop Computer Bedienungsanleitung

Alto

Alto MD 250 Bedienungsanleitung

Lenovo

Lenovo ThinkCentre Edge 72 Handbuch

Lenovo

Lenovo ThinkStation D20 Handbuch

Arbor Technology

Arbor Technology FPC-7800 Series Bedienungsanleitung

Sony

Sony VAIO VGX-TP1 Series Bedienungsanleitung

Asus

Asus Eee Box B204 Bedienungsanleitung

Dell

Dell Optiplex 9010 All In One Bedienungsanleitung

Everex

Everex eXplora Bedienungsanleitung

Lenovo

Lenovo ThinkCentre M75e Bedienungsanleitung

Dell

Dell Alienware Area-51 R4 Bedienungsanleitung

HP c3750 - Workstation Bedienungsanleitung

Beliebte Desktop Handbücher anderer Marken