HP Data Protector A.06.11 Bedienungsanleitung

HP Data Protector Media Operations

A.06.11

User guide

B6960-90170

Part number: B6960–90170

First edition: September 2009

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Contents

About this guide ................................................................. 13

Intended audience ............................................................................................. 13

Related documentation ....................................................................................... 13

Document conventions and symbols ..................................................................... 14

General Information ........................................................................................... 15

HP technical support .......................................................................................... 15

Subscription service ........................................................................................... 15

HP websites ...................................................................................................... 16

Documentation feedback .................................................................................... 16

1 Media Operations overview ............................................. 17

In this chapter ................................................................................................... 17

Media Operations concepts ............................................................................... 17

Media lifecycle ........................................................................................... 18

Components ............................................................................................... 19

Integration with backup manager ................................................................. 20

Logging on to Media Operations ........................................................................ 21

Connecting to a server ................................................................................ 21

Using Media Operations graphical user interface ........................................... 22

Windows client .................................................................................... 22

Web client .......................................................................................... 23

Using the CLI .............................................................................................. 23

Environmental requirements ................................................................................ 24

Platform support .......................................................................................... 24

Barcode scanner support ............................................................................. 25

Barcode printer support ............................................................................... 26

Offsite vendor support ................................................................................. 26

Supported languages .................................................................................. 26

2 Installing and licensing .................................................... 29

Installing Media Operations ............................................................................... 29

Installing Media Operations Server ............................................................... 30

User guide 3

Installing XML Gateway ............................................................................... 31

Installing XML Gateway on Windows ...................................................... 32

Installing XML Gateway on Unix ............................................................. 32

Stopping Gateway Services on UNIX ...................................................... 34

Uninstalling XML Gateway ..................................................................... 34

Installing Media Operations Manager (optional) ............................................. 35

Upgrading to Media Operations A.06.11 ............................................................ 35

Upgrading Media Operations Server and Manager to A.06.11 ....................... 36

Upgrading Media Operations XML Gateway to A.06.11 ................................. 37

Upgrading on Windows ........................................................................ 37

Upgrading on HP-UX ............................................................................ 37

Upgrading on Solaris: .......................................................................... 38

Upgrading on Linux .............................................................................. 38

Licensing Media Operations ............................................................................... 38

Viewing licenses ......................................................................................... 40

3 Configuring Media Operations ......................................... 41

In this chapter ................................................................................................... 41

Site management .............................................................................................. 41

Adding a new site ...................................................................................... 44

Editing an existing site ................................................................................. 52

Info .................................................................................................... 52

DNS ................................................................................................... 53

Vaults ................................................................................................. 53

Data centers ........................................................................................ 54

Vaulting policies ................................................................................... 55

Offsite vendors ..................................................................................... 56

Users .................................................................................................. 59

Remote accounts .................................................................................. 60

Import data ......................................................................................... 60

Deleting a site ............................................................................................ 61

Security management ........................................................................................ 61

Product administrators and operators ............................................................. 62

Remote accounts ......................................................................................... 63

Configuring backup processes and objects ........................................................... 63

Automatic backup ....................................................................................... 64

Manual backup .......................................................................................... 66

Implementing the backup process ........................................................... 67

Backup managers ....................................................................................... 68

XML Gateway interface ......................................................................... 68

XML file import directory ....................................................................... 71

Adding backup managers ..................................................................... 72

Editing a backup manager .................................................................... 75

Deleting backup manager objects .......................................................... 78

Media Operations database backup ............................................................. 79

Tuning backup objects ....................................................................................... 80

Refining physical locations ........................................................................... 80

Refining media compressions ........................................................................ 80

Adding and modifying media types .............................................................. 81

Defining media policies ...................................................................................... 81

Configuring media vaulting policies .............................................................. 81

Media vaulting policy hierarchy ............................................................. 82

Basic vaulting policy concepts ................................................................ 83

Vaulting templates ................................................................................ 83

Active vaulting policies .......................................................................... 84

Defining barcode labeling policies ......................................................... 86

Configuring scratch media policies ................................................................ 87

Configuring premount jobs .................................................................... 87

Tuning scratch media levels .................................................................... 88

Reactive mount requests ........................................................................ 89

Server parameters ....................................................................................... 89

Vaulting jobs ....................................................................................... 91

Scratch bin maintenance ....................................................................... 91

Premount jobs ...................................................................................... 91

Audit history ........................................................................................ 91

Setting up offsite transfer of media ....................................................................... 91

Setting up the receiving server ...................................................................... 92

Setting up the sending server ........................................................................ 92

4 Performing daily Media Operations ................................... 95

Overview ......................................................................................................... 95

Running jobs through the CLI .............................................................................. 95

Job status indicators ........................................................................................... 97

Premount jobs ................................................................................................... 97

Viewing Premount Jobs: ............................................................................... 98

Silo-type libraries ........................................................................................ 99

Free/scratch pool handling .................................................................. 100

Vaulting jobs .................................................................................................. 101

Listing vaulting jobs ................................................................................... 101

Confirming vaulting jobs ............................................................................ 102

Library unload tab .............................................................................. 104

Verifying media ........................................................................................ 105

Containers ............................................................................................... 105

Multiple users ........................................................................................... 106

User guide 5

Multiple sites ............................................................................................ 107

Scratch media jobs .......................................................................................... 107

Listing scratch jobs .................................................................................... 108

Confirming scratch bin jobs ........................................................................ 109

Containers ......................................................................................... 110

Multiple users .................................................................................... 111

Multiple sites ..................................................................................... 111

Initializing scratch media ........................................................................... 111

Media order jobs ...................................................................................... 113

Checkout requests (CORs) ................................................................................ 116

Submitting checkout requests ...................................................................... 116

Listing checkout requests ............................................................................ 117

Confirming checkout requests ..................................................................... 118

Containers ......................................................................................... 119

Multiple users .................................................................................... 119

Multiple sites ..................................................................................... 119

Exceptions ...................................................................................................... 119

Mount requests ............................................................................................... 120

Listing mount requests ................................................................................ 120

Confirming mount request jobs ................................................................... 121

Manual vaulting jobs ....................................................................................... 121

Viewing job history .......................................................................................... 122

Web interface ................................................................................................. 123

5 Status and reporting interfaces ........................................ 125

Overview ....................................................................................................... 125

Viewing current SLA status ................................................................................ 125

SLA status configuration ................................................................................... 126

Resetting current SLA status ............................................................................... 128

Viewing alerts ................................................................................................. 128

Reports .......................................................................................................... 129

Additional reports ..................................................................................... 130

Notifications ................................................................................................... 131

Configuring notification interfaces ............................................................... 131

E-mail interface configuration .............................................................. 131

Operations Manager interface configuration ......................................... 132

Configuring notification triggers .................................................................. 133

Metric report description ............................................................................ 135

Media location summary ..................................................................... 135

Job status .......................................................................................... 135

Job metrics ........................................................................................ 136

Pool health metrics .............................................................................. 136

Premount metrics ................................................................................ 136

Vaulting metrics .................................................................................. 137

Scratch metrics ................................................................................... 137

Remote metrics ................................................................................... 137

Vendor metrics ................................................................................... 137

Vault metrics ...................................................................................... 137

Location metrics ................................................................................. 137

Location audits ................................................................................................ 137

View ....................................................................................................... 140

Query ............................................................................................... 140

Print .................................................................................................. 141

Reset audit flags ................................................................................. 141

Audit highlighted ................................................................................ 141

Import/export ........................................................................................... 141

Export remote account report ............................................................... 142

Import offsite vendor file ...................................................................... 142

Import audit list .................................................................................. 142

A External interfaces ......................................................... 143

Overview ....................................................................................................... 143

XML file import interface ................................................................................... 143

File import ............................................................................................... 143

Usage ..................................................................................................... 144

XML import file format ............................................................................... 144

XML offsite vendor interface .............................................................................. 145

Usage ..................................................................................................... 145

Generic input parameters for all request types ........................................ 145

Media transit requests ......................................................................... 146

Request and receive audit requests ........................................................ 147

Status checking requests ...................................................................... 147

XML offsite vendor file format ..................................................................... 148

Reactive mount request utility ............................................................... 148

Bulk configuration file import ............................................................................. 154

B Diagnostics and tuning ................................................... 157

Overview ....................................................................................................... 157

Media Operations logs .................................................................................... 157

XML Gateway configuration, logs, and tuning ..................................................... 158

Configuration ........................................................................................... 158

Example XML Gateway configuration file ............................................... 158

Cleanup ............................................................................................ 158

File locations ..................................................................................... 159

User guide 7

Logging ............................................................................................ 159

Threading ................................................................................................ 159

Polling ..................................................................................................... 160

Logs ........................................................................................................ 160

Log levels .......................................................................................... 161

Kernel tuning for XML Gateway on HP-UX .................................................... 161

Data management communications ................................................................... 161

Service logs ............................................................................................. 162

Changing the logging level ................................................................. 162

Log file locations ................................................................................ 163

Changing communications port numbers ..................................................... 163

Holiday list configuration .................................................................................. 164

Manager-of-Managers configuration .................................................................. 164

C Application managers ................................................... 165

Overview ....................................................................................................... 165

Glossary ......................................................................... 169

Index .............................................................................. 175

Figures

Media lifecycle ............................................................................... 191

Components ................................................................................... 202

Media Operations GUI .................................................................... 223

Indexes .......................................................................................... 304

AutoPass license key ........................................................................ 395

AutoPass report licenses ................................................................... 406

Creating default vaulting policy ......................................................... 447

Vaulting cycle ................................................................................. 458

Vaulting cycle action ........................................................................ 459

Vendor account definition - Media Operations vendor .......................... 4710

Vendor account definition—Iron Mountain vendor ............................... 4811

Vendor account definition—generic vendor ......................................... 4912

Onsite vault management—layout ..................................................... 5113

Site properties ................................................................................. 5214

Site definition—info ......................................................................... 5315

Onsite vault management—info ........................................................ 5416

Data center definition ....................................................................... 5517

Vaulting cycle implementation—info ................................................... 5618

Vendor account definition—generic vendor ......................................... 5819

Adding a user ................................................................................. 5920

Remote access account—info ............................................................ 6021

Site definition—import data .............................................................. 6022

Media Operations deployment options with Data Protector ................... 6523

Server parameters - XML Gateways .................................................... 6924

User guide 9

Setting scheduling options ................................................................ 7325

XML Gateway ................................................................................. 7426

Backup managers ............................................................................ 7527

Backup manager - info ..................................................................... 7628

Backup manager - sites .................................................................... 7729

Backup manager - polling ................................................................. 7830

Server parameters - info ................................................................... 8931

Job status indicators ......................................................................... 9732

Scratch media movement .................................................................. 9833

Premount job - scratch listing ............................................................. 9834

Vaulting jobs media movement ........................................................ 10135

Vaulting job listing ........................................................................ 10236

Media vaulting confirmation ........................................................... 10337

Media vaulting confirmation - library unload ..................................... 10538

Scratch media movement ................................................................ 10839

Scratch bin jobs ............................................................................ 10840

Scratch bin confirmation ................................................................. 10941

Scratch init job confirmation ............................................................ 11242

Site definition - blank bins ............................................................... 11443

Media order ................................................................................. 11544

Checkout request ........................................................................... 11645

Checkout request job listing ............................................................ 11746

Vaulting exceptions ........................................................................ 12047

Reactive mount requests .................................................................. 12048

Interactive mount requests ............................................................... 12149

Manual media vaulting .................................................................. 12250

Media vaulting - history .................................................................. 12351

Web interface ............................................................................... 12352

Site SLA status ............................................................................... 12653

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