HPE ProLiant DL385 Gen10 Plus Handbuch

HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service GuideHPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide

Part Number: 30-3659EF03-004

Published: March 2022

Edition: 3

HPE ProLiant DL385 Gen10 Plus v2 ServerHPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide Maintenance and Service Guide

AbstractAbstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise

assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Part Number: 30-3659EF03-004

Published: March 2022

Edition: 3

NoticesNotices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and

services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as

constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained

herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR

12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed

to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is

not responsible for information outside the Hewlett Packard Enterprise website.

AcknowledgmentsAcknowledgments

AMD and the AMD EPYC and combinations thereof are trademarks of Advanced Micro Devices, Inc.

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Microsoft , Windows , and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States

and/or other countries.

Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. or its subsidiaries in the United States and other countries.

VMware ESXi and VMware vSphere are registered trademarks or trademarks of VMware, Inc. and its subsidiaries in the United States and

other jurisdictions.

All third-party marks are property of their respective owners.

™

® ® ®

® ®

™ ®

Table of contentsTable of contents
Illustrated parts catalog
Mechanical components
Air baffle spare part
Access panel spare parts
Secondary and tertiary PCI riser cage spare parts
Primary PCI riser cage spare parts
Chassis ear spare parts
Fan cage spare part
2U bezel spare part
Rack-mounting hardware spare parts
DIMM guard spare part
Miscellaneous mechanical spare parts
Miscellaneous front drive box blanks spare kit
Miscellaneous blanks spare parts
Fan blanks, energy pack latch, and retention clips spare kit
Optical drive blank spare part
System components
DIMM spare parts
Processor spare parts
AMD EPYC 7xx3 processor spare parts
Heatsink spare parts
Power supply spare parts
Storage controller spare parts
PCI riser board spare parts
Network adapter spare parts
Ethernet adapter spare parts
Fibre channel host bus adapter spare parts
Converged network adapter spare parts
OCP NIC 3.0 spare parts
InfiniBand adapter spare parts
System board spare parts
LFF front I/O board spare part
Systems Insight Display spare part
System battery spare part
Server options
Drive spare parts
Hard disk drive spare parts
NVMe solid state drive spare parts
Solid state drive SAS spare parts
Solid state drive SATA spare parts
Optical drive spare parts
Fan spare parts

Drive backplane board spare parts
Chassis Intrusion Detection Switch spare part
Rear serial port interface spare part
Accelerator spare parts
HPE DL38x Gen10 12Gb SAS Expander Card spare part
Energy pack spare parts
Power switch module spare parts
Pensando Distributed Services Platform card spare part
Flex bay spare parts
Midtray drive cage spare part
Cable spare parts
SAS/SATA cable spare parts
NVMe cable spare parts
Power cable spare parts
Miscellaneous cable spare parts
Thermal grease spare part
Customer self repair
Removal and replacement procedures
Safety considerations
Electrostatic discharge
Symbols on equipment
Server warnings and cautions
Preparation procedures
Access the Systems Insight Display
Power down the server
Power up the server
Extend the server from the rack
Remove the server from the rack
Remove the access panel
Removing the air baffle
Release the full-length expansion board retainer
Releasing the cable management arm
Removing and replacing the front bezel
Removing and replacing a hot-plug SAS, SATA or NVMe drive
Removing and replacing a drive blank
Removing and replacing the cable management arm
Removing and replacing a power supply
Power supply warnings and cautions
Removing and replacing a hot-plug AC power supply
Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply
Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply
Removing and replacing a power supply blank
Removing and replacing the rack rails
Removing and replacing the hot-plug fan

Removing and replacing the fan cage
Removing and replacing the primary PCIe riser cage
Removing and replacing the secondary and tertiary PCIe riser cages
Removing and replacing the PCIe riser blank
Removing and replacing the PCIe riser board
Removing and replacing an expansion slot blank
Removing and replacing an expansion board
Removing and replacing a GPU enablement board
Removing and replacing the SFF universal media bay
Removing and replacing the LFF power switch module
Removing and replacing the SFF optical drive
Removing and replacing the LFF optical drive
Removing and replacing the 8 SFF drive cage
Removing and replacing the 8 SFF drive backplane
Removing and replacing the 2 SFF front drive cage
Removing and replacing the 2 SFF rear drive bay and riser cage
Removing and replacing the 2 SFF drive cage
Removing and replacing the 2 SFF rear drive backplane
Removing and replacing the NVMe drive backplane
Removing and replacing a midplane drive cage
Removing and replacing the LFF backplane assembly
Removing and replacing a front LFF drive backplane
DIMM-processor compatibility
Removing and replacing a DIMM
Removing and replacing a heatsink
Removing and replacing a processor
Removing and replacing an energy pack
Removing and replacing a Smart Array type-a modular controller
Removing and replacing the Pensando DSP DSC-25 2p SFP28 card
Decommissioning the Pensando DSP DSC-25 2p SFP28 card
Removing the Pensando DSP DSC-25 2p SFP28 card
Replacing the Pensando DSP DSC-25 2p SFP28 card
Removing and replacing the front I/O board in the LFF right chassis ear
Removing and replacing the LFF chassis ear assembly
Removing and replacing an SFF power switch module
Removing and replacing an SFF chassis ear
Removing and replacing the chassis intrusion detection switch
Removing and replacing the OCP NIC 3.0 adapter
Removing and replacing a rear serial port interface (primary)
Removing a rear serial port interface (secondary and tertiary)
System battery replacement
System battery information
Replace the system battery
Removing and replacing the system board

Removing the system board
Replacing the system board
Re-entering the server serial number and product ID
HPE Trusted Platform Module 2.0 Gen10 Plus option
Troubleshooting
Troubleshooting resources
Diagnostic tools
UEFI System Utilities
Selecting the boot mode
Secure Boot
Launching the Embedded UEFI Shell
iLO Service Port
Intelligent Provisioning
HPE Insight Remote Support
HPE InfoSight for servers
USB support
External USB functionality
Smart Storage Administrator
Component identification
Front panel components
Front panel LEDs and buttons
UID button functionality
Front panel LED power fault codes
Systems Insight Display LEDs
Systems Insight Display combined LED descriptions
Rear panel components
Rear panel LEDs
System board components
System maintenance switch descriptions
DIMM label identification
DIMM slot locations
Processor and socket components
Drive box identification
Drive bay numbering
Drive bay numbering: Smart Array controller
Drive bay numbering: SAS expander
Drive bay numbering: NVMe drives
Drives
HPE Basic Drive LED definitions
DSC-25 2-port SFP28 card ports and LEDs
Fan bay numbering
Cabling
HPE ProLiant Gen10 Plus DL Servers Storage Cabling Guidelines
Cabling diagrams

Cable routing: 8 LFF front I/O module to SATA Port
Cable routing: Universal Media Bay to SATA Port
Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board
Cable routing: 2 SFF side by side SATA to system board
Cable routing: Front 8 SFF drive options (box 3 to HPE Smart Array E208i-a SR Gen10 Controller, ports 1-2)
Cable routing: Front 8 SFF drive options (box 1 to HPE Smart Array P816i-a SR Controller, ports 3-4)
Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander)
Cable routing: 24 SFF drive options (box 1, box 2, and box 3 to SAS expander card and HPE Smart Array P816i-a SR
Gen10 Controller, ports 1-2)
Cable routing: 8 NVMe Balanced Direct Solution
Cable routing: 8 NVMe Direct Single Processor Solution
Cable routing: 16 NVMe Balanced Direct Solution
Cable routing: 24 NVMe Balanced Direct Solution
Cable routing: Front 8 LFF to system board
Cable routing: 12 LFF drive options (midtray to system board)
Cable routing: Front 12 LFF drive options (midtray to HPE Smart Array P816i-a SR Gen10 Controller, ports 1-4)
Cable routing: LFF backplane to HPE Smart Array P816i-a SR Gen10 Controller
Cable routing: System board processor 1 (ports 1A and 2A) to slotted expansion board ports 1-2 in the primary riser
Cable routing: SFF Front I/O module to Front power/USB 3.1 Gen1 connector
Cable routing: Systems Insight Display to front power/USB 3.1 Gen1 connector
Cable routing: 12 LFF power switch and thermal sensor to system board
Cable routing: 8 LFF front I/O module display port to system board
Cable routing: Display port to system board
Cable routing: Universal Media bay external USB to dual USB port on system board
Cable routing: Rear serial port interface
Cable routing: Rear serial port interface (tertiary riser)
Cable routing: SFF backplane power cabling to the system board
Cable routing: LFF backplane power cabling to the system board
Cable routing: 4 LFF backplane and 2 SFF side by side LFF power cable connections to the system board
Cabling routing: HPE Smart Array P816i-a Controller
Cable routing: Rear 2 SFF riser power cable
Specifications
Environmental specifications
Mechanical specifications
Power supply specifications
HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply
HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply
HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply
Websites
Support and other resources

Accessing Hewlett Packard Enterprise Support

Accessing updates

Remote support

Warranty information

Regulatory information

Documentation feedback

       
Illustrated parts catalogIllustrated parts catalog
       
Mechanical componentsMechanical components
 
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information,
see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurferhttp://www.hpe.com/info/partssurfer).
  
     
 
ItemItem DescriptionDescription
1 Air baffle spare part
2 Access panel spare parts
3 Secondary and tertiary PCI riser cage spare parts
4 Primary PCI riser cage spare parts
5 Chassis ear spare parts
6 Fan cage spare part
7 2U bezel spare part*
8 Rail kit spare parts*
9 DIMM guard spare part*
10 Miscellaneous mechanical spare parts *
*Not shown
For more information, see Removal and replacement procedures.
HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide 9

Air baffle spare partAir baffle spare part

Customer self repair: MandatoryMandatory

DescriptionDescription Spare part numberSpare part number

Air baffle

System air baffle

Retainer baffle, PCIe, 2U

Retainer baffle, tertiary, 2U

P24140-001

Access panel spare partsAccess panel spare parts

Customer self repair: MandatoryMandatory

DescriptionDescription Spare part numberSpare part number

Access panel for the SFF chassis P42652-001

Access panel for the LFF chassis P42651-001

Secondary and tertiary PCI riser cage spare partsSecondary and tertiary PCI riser cage spare parts

Customer self repair: MandatoryMandatory

DescriptionDescription Spare part numberSpare part number

PCI tertiary butterfly riser cage P24030-001

PCI tertiary riser cage without retainer clip P40013-001

Primary PCI riser cage spare partsPrimary PCI riser cage spare parts

Customer self repair: OptionalOptional

DescriptionDescription Spare part numberSpare part number

PCI riser cage P42325-001

HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide 10

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