Huawei NEO-L29 Fehlerbehebungshandbuch
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Your Device at a Glance
Before you start, let's take a look at your new device.
lTo power on your device, press and hold the power button until the
screen turns on.
lTo power off your device, press and hold the power button, and then
touch .
lTo restart your device, press and hold the power button, and then
touch .
lPress and hold the power button for 10 or more seconds to forcibly
restart your device.
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Secondary microphone Laser sensor
Optical proximity sensor Status indicator
Earpiece / Speaker Ambient light sensor
In-screen ngerprint Speaker
Primary microphone 1 USB-C port / Headset jack
Primary microphone 2 Power button
Volume button Front camera
Fingerprint scanner Flash / Color temperature
sensor
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Rear camera Infrared sensor
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Getting Started
lDo not insert or remove the SIM card when your device is
powered on.
lEnsure that the card is correctly aligned and that the card tray is
level when you insert it into your device.
lBe careful not to scratch your device or hurt yourself when
using the eject pin.
lStore the eject pin out of the reach of children to prevent
accidental swallowing or injury.
lDo not use cut or modied SIM cards with your device as these
may not be recognized and could damage the card tray (slot).
lIf your SIM card does not match your device, please contact
your carrier.
Follow the instructions in the following gures to set up your device.
Please use the eject pin included.
Dual-SIM:
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3
Dual Card Dual Standby Single Pass
(dual-SIM devices only)
Your device supports only dual card dual standby single pass, which
means you cannot use both SIM cards for calls or data services
simultaneously.
lWhen you are on a call using SIM card 1, SIM card 2 cannot be used
to make or answer calls. If someone calls SIM card 2, the caller will
hear a voice message similar to "The subscriber you dialed is out of
the service area" or "The subscriber you dialed cannot be connected
for the moment, please try again later." The actual message will vary
by service provider.
lWhen you are using SIM card 1's data service, SIM card 2's data
service will be disabled.
Your device's single pass feature helps reduce power consumption and
increase your device's standby time. It is not related to your service
provider's network conditions.
You can go to Settings > Wireless & networks > Dual SIM settings,
and enable Enable call forwarding between SIMs to avoid the
conicts mentioned above.
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For More Information
If you encounter any problems while using your device, you can obtain
help from the following resources:
lGo to Tips for function details and usage tips.
lVisit http://consumer.huawei.com/en to view device information,
frequently asked questions and other information.
lVisit http://consumer.huawei.com/en/support for the most up-to-date
contact information for your country or region.
Go to Settings and touch System > About phone > Legal to view
legal information for your product.
Go to Settings and touch System > About phone > Legal > Safety
information to view safety information for your product.
Go to Settings and touch System > About phone > Authentication
info to view regulatory information for your product.
Go to Settings and touch System > Certication logos to view more
information on certication logos for your product.
All pictures and illustrations in this guide, including but not limited
to the product color, size, and display content, are for your
reference only. The actual product may vary. Nothing in this guide
constitutes a warranty of any kind, express or implied.
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Safety Information
Please read all of the safety information carefully before using your
device to ensure its safe and proper operation and to learn how to
dispose of your device properly.
Operation and safety
l To prevent possible hearing damage, do not listen at
high volume levels for long periods.
lUsing an unapproved or incompatible power adapter, charger, or
battery may damage your device, shorten its lifespan, or cause a re,
explosion, or other hazards.
lIdeal operating temperatures are 0 °C to 35 °C. Ideal storage
temperatures are -20 °C to +45 °C.
lPacemaker manufacturers recommend that a minimum distance of
15 cm be maintained between a device and a pacemaker to prevent
potential interference with the pacemaker. If using a pacemaker, hold
the device on the side opposite the pacemaker and do not carry the
device in your front pocket.
lKeep the device and the battery away from excessive heat and direct
sunlight. Do not place them on or in heating devices, such as
microwave ovens, stoves, or radiators.
lObserve local laws and regulations while using the device. To reduce
the risk of accidents, do not use your wireless device while driving.
lWhile ying in an aircraft or immediately before boarding, only use
your device according to instructions provided. Use of a wireless
device in an aircraft may disrupt wireless networks, present a hazard
to aircraft operation, or be illegal.
lTo prevent damage to your device's parts or internal circuits, do not
use it in dusty, smoky, damp, or dirty environments or near magnetic
elds.
lWhen charging the device, make sure the power adapter is plugged
into a socket near the devices and is easily accessible.
lUnplug the charger from electrical outlets and the device when not in
use.
lDo not use, store or transport the device where ammables or
explosives are stored (in a gas station, oil depot, or chemical plant,
for example). Using your device in these environments increases the
risk of explosion or re.
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lDispose of this device, the battery, and accessories according to local
regulations. They should not be disposed of in normal household
waste. Improper battery use may lead to re, explosion, or other
hazards.
lYour device has been tested in a controlled environment and certied
to be splash, water, and dust resistant in specic situations (meets
requirements of classication IP67 as described by the international
standard IEC 60529). Splash, water, and dust resistance are not
permanent conditions and resistance might decrease as a result of
normal wear. Do not charge your device in wet conditions. Visit
http://consumer.huawei.com/en/support for detailed description of
this function.
Disposal and recycling information
The crossed-out wheeled-bin symbol on your product, battery, literature
or packaging reminds you that all electronic products and batteries must
be taken to separate waste collection points at the end of their working
lives; they must not be disposed of in the normal waste stream with
household garbage. It is the responsibility of the user to dispose of the
equipment using a designated collection point or service for separate
recycling of waste electrical and electronic equipment (WEEE) and
batteries according to local laws.
Proper collection and recycling of your equipment helps ensure electrical
and electronic equipment (EEE) waste is recycled in a manner that
conserves valuable materials and protects human health and the
environment, improper handling, accidental breakage, damage, and/or
improper recycling at the end of its life may be harmful for health and
environment. For more information about where and how to drop off
your EEE waste, please contact your local authorities, retailer or
household waste disposal service or visit the website http://
consumer.huawei.com/en/.
Reduction of hazardous substances
This device and its electrical accessories are compliant with local
applicable rules on the restriction of the use of certain hazardous
substances in electrical and electronic equipment, such as EU REACH,
RoHS and Batteries (where included) regulations. For declarations of
conformity about REACH and RoHS, please visit our web site http://
consumer.huawei.com/certication.
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EU regulatory conformance
Body worn operation
The device complies with RF specications when used near your ear or
at a distance of 0.50 cm from your body. Ensure that the device
accessories, such as a device case and device holster, are not composed
of metal components. Keep the device away from your body to meet
the distance requirement.
The highest SAR value reported for this device type when tested at the
ear is
NEO-L29 0.99 W/kg
And when properly worn on the body is
NEO-L29 0.94 W/kg
Statement
Hereby, Huawei Technologies Co., Ltd. declares that this device is in
compliance with the essential requirements and other relevant
provisions of Directive 2014/53/EU.
The most recent and valid version of the DoC (Declaration of
Conformity) can be viewed at http://consumer.huawei.com/certication.
This device may be operated in all member states of the EU.
Observe national and local regulations where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions in the 2.4 GHz band:
Norway: This subsection does not apply for the geographical area
within a radius of 20 km from the centre of Ny-Ålesund.
Restrictions in the 5 GHz band:
According to Article 10 (10) of Directive 2014/53/EU, the packaging
shows that this radio equipment will be subject to some restrictions
when placed on the market in Belgium (BE), Bulgaria (BG), the Czech
Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE),
Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY),
Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT),
Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO),
Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), the United
Kingdom (UK), Turkey (TR), Norway (NO), Switzerland (CH), Iceland (IS),
and Liechtenstein (LI).
The WLAN function for this device is restricted to indoor use only when
operating in the 5150 to 5350 MHz frequency range.
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Frequency Bands and Power
(a) Frequency bands in which the radio equipment operates: Some
bands may not be available in all countries or all areas. Please contact
the local carrier for more details.
(b) Maximum radio-frequency power transmitted in the frequency bands
in which the radio equipment operates: The maximum power for all
bands is less than the highest limit value specied in the related
Harmonized Standard.
The frequency bands and transmitting power (radiated and/or
conducted) nominal limits applicable to this radio equipment are as
follows:
NEO-L29 GSM900:37dBm, GSM1800:34dBm,
WCDMA900/2100:25.7dBm, LTE Band
1/3/7/8/20/28/34/38/40: 25.7dBm, Wi-Fi 2.4G: 20dBm,
Bluetooth: 20dBm, Wi-Fi 5G: 5150-5350MHz: 23dBm,
5470-5725MHz: 20dBm,NFC: 42 dBuA/m at 10m
Accessories and Software Information
Some accessories are optional in certain countries or regions. Optional
accessories can be purchased from a licensed vendor as required. The
following accessories are recommended:
Adapters: HW-050450X00 (X represents the different plug types used,
which can be either C, U, J, E, B, A, I, R, Z or K, depending on your
region)
Batteries: HB436486ECW
Earphones: MEND1632B729001,1311-3301-6001-TC-305
The product software version is NEO-L29: NEO-L29 8.1.0.73(C900).
Software updates will be released by the manufacturer to x bugs or
enhance functions after the product has been released. All software
versions released by the manufacturer have been veried and are still
compliant with the related rules.
All RF parameters (for example, frequency range and output power) are
not accessible to the user, and cannot be changed by the user.
For the most recent information about accessories and software, please
see the DoC (Declaration of Conformity) at http://
consumer.huawei.com/certication.
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