IBM 6H0 Bedienungsanleitung

RS/6000 Enterprise Server Model H80

Eserver pSeries 660 Models 6H0 and 6H1

Service Guide

SA38-0566-03

ERserver



RS/6000 Enterprise Server Model H80

Eserver pSeries 660 Models 6H0 and 6H1

Service Guide

SA38-0566-03

ER s e r v e r



Fourth Edition (April 2002)

Before using this information and the product it supports, read the information in “Safety Notices” on page xi,

Appendix A, “Environmental Notices,” on page 491, and Appendix B, “Notices,” on page 497.

Areader’s comment form is provided at the back of this publication. If the form has been removed, address comments

to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493. To send

comments electronically, use this commercial internet address: [email protected].Any information that you

supply may be used without incurring any obligation to you.

Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject

to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents

Safety Notices ........................xi

Rack Safety Instructions .....................xi

Electrical Safety ....................... xii

Laser Safety Information .................... xiii

Laser Compliance...................... xiii

Data Integrity and Verification ..................xv

About This Book ...................... xvii

ISO 9000 ......................... xvii

Online Publications ...................... xvii

Related Publications...................... xvii

Trademarks ........................ xviii

Chapter 1. Reference Information .................1

Overview ..........................1

Data Flow with One-Way Processor .................3

Data Flow with Two- to Six-Way Processor ...............4

Powering the System On and Off ..................4

Console Strategy .......................5

Power-On Self-Test.......................6

POST Indicators ........................6

POST Keys .........................6

1Key ..........................7

5Key ..........................7

6Key ..........................7

8Key ..........................7

System Unit Locations......................7

CEC Drawer Front View ....................9

CEC Drawer Top View ....................10

CEC Drawer Rear View ....................11

Primary I/O Drawer Front View .................12

Primary I/O Drawer Top View ..................12

Primary I/O Drawer Rear View .................14

Primary I/O Drawer Front View with Covers Removed ..........15

Secondary I/O Drawer Front View ................16

Secondary I/O Drawer Top View .................16

Secondary I/O Drawer Rear View ................18

PCI Board Locations .....................19

System Board Locations ...................20

Memory Riser Card and Memory DIMM Locations ...........21

One-Way Processor Card Memory DIMM Locations ..........22

Primary I/O Drawer Operator Panel ................23

Secondary I/O Drawer Operator Panel ...............24

SCSI IDs and Bay Locations ..................25

System Memory .......................26

One-Way Processor Memory Placement Rules ............26

iii

Riser Card Memory Placement Rules ...............26

I/O Drawer Features ......................27

I/O Drawer Addressing ....................27

I/O Drawer and Power Supply LED Status..............28

Message Hierarchy for Secondary I/O Drawer Operator Panel .......29

Primary I/O Drawer Operator Panel Behavior During Power-On.......30

Secondary I/O Drawer Operator Panel Behavior During Power-On......31

Logical and Physical Locations ..................32

Physical Location Codes ....................32

Location Code Format ....................32

Multiple FRU Callout Instructions .................33

AIX Location Codes ......................34

AIX and Physical Location Code Reference Tables ...........36

Cabling the CEC Drawer, Primary I/O Drawer, and Secondary I/O Drawer ....48

Connecting JTAG and VS COM Cables ..............48

Connecting RIO and SPCN Cables ................49

System Cable Diagrams.....................54

CEC Drawer Cable Diagram ..................54

Primary I/O Drawer Cable Diagram ................55

Secondary I/O Drawer Cable Diagram ...............56

DC Power Cable Routings ...................57

Specifications ........................58

CEC Drawer .......................58

7014 Model T00 and T42 Rack .................60

I/O Drawer ........................62

Noise Emission Notes ....................64

System Service Clearances ..................65

Power Cables ........................66

Service Inspection Guide ....................67

Chapter 2. Diagnostics Overview .................69

Maintenance Analysis Procedures (MAPs)...............69

Checkpoints.........................70

FRU Isolation ........................71

Electronic Service Agent for the Eserver pSeries and RS/6000 .......71

Using the Service Processor and Electronic Service Agent Features ......72

Service Processor......................72

Electronic Service Agent ...................73

Chapter 3. Maintenance Analysis Procedures (MAPs) ..........75

Entry MAP .........................75

Quick Entry MAP .......................76

Quick Entry MAP Table of Contents ................76

MAP 1020: Problem Determination .................84

MAP 1520: Power .......................89

Map 1521: Cannot Power On The Primary I/O Drawer, Operator Panel Does Not

Show OK Prompt ......................91

Map 1522: Cannot Power On The CEC Drawer .............97

Map 1523: Cannot Power On The Secondary I/O Drawer, Operator Panel Power

Present LED Does Not Come On ................ 104

iv Service Guide

Map 1524: The SPCN Error Codes Table Directed You Here and the Error Code is

1011 1C0x ........................ 109

MAP 1540: Minimum Configuration .................113

Chapter 4. Checkpoints .................... 137

IPL Flow ......................... 137

Service Processor Checkpoints .................. 140

Firmware Checkpoints ..................... 147

Boot Problems and Concerns ................. 159

Chapter 5. Error Code to FRU Index ............... 163

Four-Character Checkpoints ................... 163

Replacing the Primary Drawer Operator Panel ............. 163

Replacing the Network Adapter .................. 163

Analyzing SPCN Errors on Secondary Drawers ............ 163

Isolating the I/O Drawer Failure .................. 164

Determining Location Code ................... 164

Checkpoint and Error Code Index ................. 165

Performing Slow Boot ..................... 166

Confirming Initial Error Code ................... 166

Memory-Related Error Codes .................. 167

Operator Panel Error Codes ................... 168

SPCN Error Codes ...................... 169

Firmware Error Codes ..................... 190

Service Processor Error Codes .................. 213

System Firmware Update Messages ................ 354

Common Firmware Error Codes.................. 354

Scan Log Dump Progress Codes ................. 364

Problem Determination Generated Error Codes ............ 364

Chapter 6. Loading the System Diagnostics In Service Mode ....... 367

Default Boot List and Service Mode Bootlist .............. 368

Chapter 7. Using the Service Processor .............. 369

Service Processor Menus .................... 370

Accessing the Service Processor Menus Locally ........... 370

Accessing the Service Processor Menus Remotely .......... 370

Saving and Restoring Service Processor Settings ........... 370

Menu Inactivity ...................... 371

General User Menu ...................... 371

Privileged User Menus ..................... 372

Main Menu........................ 372

Service Processor Setup Menu ................. 374

Passwords ........................ 375

System Power Control Menu .................. 378

System Information Menu ................... 382

Memory Riser Card 1Memory DIMM Locations for Service Processor Menus 386

Memory Riser Card 2Memory DIMM Locations for Service Processor Menus 387

Processor Card Memory DIMM Locations for Service Processor Menus ... 387

Language Selection Menu .................. 389

Contents v

Call-In/Call-Out Setup Menu .................. 390

Modem Configuration Menu .................. 391

Serial Port Selection Menu .................. 392

Serial Port Speed Setup Menu ................. 392

Telephone Number Setup Menu................. 393

Call-Out Policy Setup Menu .................. 394

Customer Account Setup Menu ................. 395

Service Processor Procedures in Service Mode ............ 395

Service Processor Functions ................... 396

System Power-On Methods ................... 397

Service Processor Reboot/Restart Recovery ............. 398

Boot (IPL) Speed ..................... 398

Failure During Boot Process .................. 398

Failure During Normal System Operation.............. 398

Service Processor Reboot/Restart Policy Controls........... 398

System Firmware Updates ................... 400

General Information on System Firmware Updates .......... 400

Determining the Level of Firmware on the System........... 401

System Firmware Update Using aLocally Available Image ........ 401

Updating System Firmware From the Service Processor Menus ...... 402

Updating System Firmware from the AIX Service Aids ......... 402

Updating System Firmware from the AIX Command Line ........ 402

Recovery Mode ...................... 402

Configuring and Deconfiguring Processors or Memory .......... 403

Run-Time CPU Deconfiguration (CPU Gard) ............ 404

Service Processor System Monitoring -Surveillance ........... 404

System Firmware Surveillance ................. 404

Operating System Surveillance ................. 404

Call-Out (Call-Home) ..................... 405

Console Mirroring ...................... 407

System Configuration .................... 407

Service Processor Error Log ................... 408

LCD Progress Indicator Log ................... 409

Service Processor Operational Phases ............... 410

Pre-Standby Phase ..................... 410

Standby Phase ...................... 410

Bring-Up Phase ......................411

Run-Time Phase ...................... 412

Chapter 8. Using System Management Services ........... 413

414

Password Utilities ..................... 414

Display Error Log ..................... 415

Remote Initial Program Load Setup ............... 415

SCSI Utilities ....................... 419

Select Console ...................... 419

MultiBoot ........................ 420

Select Language ...................... 423

OK Prompt........................ 423

Exiting System Management Services............... 423

vi Service Guide

Chapter 9. Removal and Replacement Procedures .......... 425

Handling Static-Sensitive Devices ................. 426

Powering Off and Powering On the System .............. 427

Powering Off the System ................... 427

Powering On the System ................... 427

Powering Off and Powering On the System Using the Service Processor ... 427

Hot-Pluggable FRUs ..................... 428

I/O Drawer PCI Slot LED Definitions ................ 428

PCI Adapters ........................ 429

Non-Hot-Pluggable PCI Adapter.................. 429

Removal ........................ 429

Replacement ....................... 430

Hot-Pluggable PCI Adapter ................... 431

Replacing aHot-Pluggable PCI Adapter .............. 431

Installing aHot-Pluggable PCI Adapter .............. 433

Removing aHot-Pluggable PCI Adapter .............. 434

PCI Hot-Plug Manager Access .................. 436

Accessing Hot-Plug Management Functions............. 436

PCI Hot-Plug Manager Menu.................. 436

Memory Riser Cards and Memory DIMMs .............. 439

Removal ........................ 439

Replacement ....................... 440

Processor Card ....................... 441

Removal ........................ 441

Replacement ....................... 441

CEC Fans ......................... 442

Removal ........................ 442

Replacement ....................... 442

CEC Backplane ....................... 443

Removal ........................ 443

Replacement ....................... 444

I/O Drawer Backplane Assembly ................. 445

Removal ........................ 445

Replacement ....................... 446

RIO Card Assembly ...................... 447

Removal ........................ 447

Replacement ....................... 448

CEC Drawer Power Distribution Board ............... 449

Removal ........................ 449

Replacement ....................... 449

I/O Drawer Power Distribution Board ................ 450

Removal ........................ 450

Replacement ....................... 451

Power Supplies and Power Supply Fan Assemblies ........... 452

Removal ........................ 453

Replacement ....................... 454

Power Supply Test Switch Procedure ................ 455

Internal Disk Drives ...................... 456

Removal ........................ 456

Replacement ....................... 457

Contents vii

Fan Controller Card ...................... 459

Removal ........................ 459

Replacement ....................... 459

CD-ROM Drive ....................... 460

Removal ........................ 460

Replacement ....................... 460

Tape Drive ......................... 461

Removal ........................ 461

Replacement ....................... 461

Diskette Drive........................ 462

Removal ........................ 462

Replacement ....................... 462

Operator Panel ....................... 463

Removal ........................ 463

Replacement ....................... 464

Rear Service Position ..................... 465

Front Service Position ..................... 466

Battery .......................... 467

Removal ........................ 467

Replacement ....................... 468

Chapter 10. Parts Information .................. 469

CEC Drawer ........................ 470

I/O Drawer ......................... 475

CEC Drawer Internal Cables ................... 479

Primary I/O Drawer Internal Cables ................ 481

Secondary I/O Drawer Internal Cables ............... 483

External Cables ....................... 485

Keyboards and Mouse .................... 486

Keyboards and Mouse (Black) ................. 488

Appendix A. Environmental Notices................ 491

Product Recycling and Disposal.................. 491

Environmental Design ..................... 495

Acoustical Noise Emissions ................... 496

Declared Acoustical Noise Emissions ................ 496

Noise Emission Notes .................... 496

Appendix B. Notices ..................... 497

Product Recycling and Disposal.................. 497

Battery Return Program .................... 498

Appendix C. Service Processor Setup and Test ........... 499

Service Processor Setup Checklist ................. 499

Testing the Setup ...................... 500

Testing Call-In ...................... 500

Testing Call-Out ...................... 500

Serial Port Configuration ................... 501

Appendix D. Modem Configurations ............... 503

viii Service Guide

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