IBM 8649 - Eserver xSeries 225 Betriebsanleitung

IBM xSeries 225 Ty p es 8649

Hardware Maintenance Manual and

Troubleshooting Guide

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IBM xSeries 225 Ty p es 8649

Hardware Maintenance Manual and

Troubleshooting Guide

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Note

Before using this information and the product it supports, be sure to read Appendix C, “Notices,” on page 173

The most recent version of this document is available at http://www.ibm.com/support on the World Wide Web.

Ninth Edition (February 2007)

US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

About this manual

This manual contains diagnostic information, aSymptom-to-FRU index, service

information, error codes, error messages, and configuration information for the IBM®

xSeries®225 Type 8649.

Important: The field replaceable unit (FRU) procedures are intended for trained

servicers who are familiar with IBM xSeries products. See Chapter 7, “Parts listing

Type 8649,” on page 121 to determine if the component being replaced is a

customer replaceable unit (CRU) or afield replaceable unit (FRU).

Important safety information

Be sure to read all caution and danger statements in this book before performing

any of the instructions. See “Safety information” on page 129

Leia todas as instruções de cuidado eperigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de

procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione edi pericolo prima di effettuare

qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución ypeligro ante de llevar a

cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, achemical known to the State of

California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto ocon cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un

elemento químico que en el estado de California de los Estados Unidos está

considerado como un causante de cancer yde defectos congénitos, además de

otros riesgos reproductivos. Lávese las manos después de usar el producto.

Online support

You can download the most current diagnostic, BIOS flash, and device driver files

from http://www.ibm.com/support on the World Wide Web.

©Copyright IBM Corp. 2004 iii

iv IBM xSeries 225 Types 8649: Hardware Maintenance Manual and Troubleshooting Guide

Contents

About this manual ....................... iii

Important safety information .................... iii

Online support ......................... iii

Chapter 1. Introducing the IBM xSeries 225 Type 8649 server.......1

Related publications .......................1

Notices and statements used in this publication .............2

Features and specifications.....................3

Controls and indicators ......................4

Chapter 2. Configuring your server .................7

Using the Configuration/Setup Utility program ..............7

Starting the Configuration/Setup Utility program ............8

Configuration/Setup Utility menu choices ...............8

Passwords .........................10

Using the ServerGuide Setup and Installation CD ............11

ServerGuide features .....................11

Setup and configuration overview .................12

System Partition .......................13

Typical operating system installation ................13

Setting up or updating multiple servers ...............14

Installing your operating system without ServerGuide ..........14

Using the RAID Configuration programs................14

Using the LSI Logic Configuration Utility program ...........15

Using ServeRAID Manager ...................16

Configuring the Gigabit Ethernet controller ...............16

Chapter 3. Diagnostics .....................19

General checkout ........................19

Checkout procedure ......................20

Diagnostic tools overview .....................20

POST error codes and messages ..................21

Error logs ..........................21

Viewing error logs from the Configuration/Setup Utility program ......21

Viewing error logs from diagnostic programs .............22

ServerGuide error symptoms....................22

Small computer system interface messages ..............22

Diagnostic programs, error codes, and messages ............22

Text messages ........................24

Starting the diagnostic programs .................24

System-board error LEDs ....................26

Diagnostic error code tables ...................26

Recovering from aPOST/BIOS update failure .............27

Erasing alost or forgotten password (clearing CMOS) ..........28

Power checkout ........................29

Troubleshooting the Ethernet controller ................29

Network connection problems ..................29

Ethernet controller troubleshooting chart ..............30

Ethernet controller messages ..................31

Chapter 4. Installing options ...................33

Installation guidelines ......................33

System reliability considerations .................33

©Copyright IBM Corp. 2004 v

Handling static-sensitive devices .................34

Server power features ......................34

Turning on the server .....................34

Turning off the server .....................35

Removing the side cover .....................36

Removing the bezel .......................37

Removing and installing the support bracket ..............38

Working with adapters ......................39

Adapter considerations .....................39

Installing an adapter ......................40

Cabling an optional SCSI adapter .................43

Installing internal drives......................44

Internal drive bays ......................44

Working with hot-swap drives ..................46

Installing non-hot-swap hard disk drives...............48

Installing a5.25-inch removable-media drive .............51

Power and signal cables for internal drives .............54

Installing memory modules ....................55

Installing an additional microprocessor ................57

Configuring the operating system .................57

Installing the additional microprocessor ...............58

Installing asecurity rope clip ....................61

Replacing ahot-swap power supply .................62

Replacing the battery ......................64

Completing the option installation ..................66

Replacing the bezel ......................66

Replacing the side cover ....................67

Updating your server configuration.................67

Connecting external options ....................68

Installing the server in arack....................68

Input/output ports ........................69

Audio connectors .......................69

Auxiliary-device (pointing-device) connector .............70

Ethernet (RJ-45) connector ...................70

Keyboard connector ......................70

Parallel connector .......................70

Serial connectors .......................71

Ultra320 SCSI connector ....................71

Universal Serial Bus connectors .................72

Video connector .......................73

Chapter 5. Field replaceable units .................75

Power button .........................75

Microprocessor and heat sink ...................77

Thermal grease.........................78

Hot-swap hard disk drive cage ...................79

Hot-swap backplane .......................80

Non-hot swap power supply ....................81

Front fan ...........................83

Rear fans ...........................85

Mini-PCI video adapter ......................86

Removing the system board ....................89

System-board option connectors ..................91

System-board internal connectors ..................91

System-board external connectors..................92

System-board error LEDs .....................92

vi IBM xSeries 225 Types 8649: Hardware Maintenance Manual and Troubleshooting Guide

CD-ROM drive .........................94

Diskette drive .........................95

Top/side cover .........................96

Bezel-release latch .......................97

Handle assembly ........................99

Rear-adapter retainer ...................... 100

Chapter 6. Symptom-to-FRU index ................ 101

Beep symptoms ........................ 101

No-beep symptoms ....................... 103

Diagnostic error codes ..................... 103

Error symptoms ........................ 106

Hot-swap power-supply LED errors ................. 109

POST error codes .......................110

Service processor error codes ...................114

SCSI error codes .......................114

Temperature error messages ...................114

Fan error messages ......................115

Power error messages......................115

System shutdown .......................116

Voltage related system shutdown .................116

Temperature related system shutdown ...............116

DASD checkout ........................117

Host built-in self test (BIST) ....................117

Bus fault messages.......................117

Undetermined problems .....................118

Problem determination tips ....................119

Chapter 7. Parts listing Type 8649 ................ 121

System replaceable units..................... 122

Keyboards (CRUs) ....................... 124

Power cords (CRUs) ...................... 125

Appendix A. Getting help and technical assistance .......... 127

Before you call ........................ 127

Using the documentation..................... 127

Getting help and information from the World Wide Web ......... 127

Software service and support ................... 128

Hardware service and support ................... 128

Appendix B. Related service information .............. 129

Safety information ....................... 129

General safety ....................... 129

Electrical safety ....................... 130

Safety inspection guide .................... 131

Handling electrostatic discharge-sensitive devices .......... 132

Grounding requirements .................... 132

Safety notices (multilingual translations) .............. 132

Appendix C. Notices ...................... 173

Edition notice ......................... 173

Trademarks.......................... 174

Important notes ........................ 174

Product recycling and disposal .................. 175

Battery return program ..................... 175

Electronic emission notices .................... 176

Contents vii

Federal Communications Commission (FCC) statement ........ 176

Industry Canada Class Aemission compliance statement ........ 176

Australia and New Zealand Class Astatement ............ 176

United Kingdom telecommunications safety requirement ........ 176

European Union EMC Directive conformance statement ........ 177

Taiwanese Class Awarning statement ............... 177

Chinese Class Awarning statement ................ 177

Japanese Voluntary Control Council for Interference (VCCI) statement 177

Index ............................ 179

viii IBM xSeries 225 Types 8649: Hardware Maintenance Manual and Troubleshooting Guide

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