IBM 8676 - Eserver xSeries 335 Bedienungsanleitung

xSeries 335 Type 8676, Type 8830

Hardware Maintenance Manual and Troubleshooting

Guide

ERserver

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xSeries 335 Type 8676, Type 8830

Hardware Maintenance Manual and Troubleshooting

Guide

ER s e r v e r

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Note

Before using this information and the product it supports, read Appendix C, “Notices,” on page 155

11th Edition (May 2005)

US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

About this manual

This manual contains diagnostic information, aSymptom-to-FRU index, service

information, error codes, error messages, and configuration information for the IBM

Eserver xSeries

335.

Important: The field replaceable unit (FRU) procedures are intended for trained

servicers who are familiar with IBM xSeries products. See the parts

listing in “System” on page 112 to determine if the component being

replaced is acustomer replaceable unit (CRU) or aFRU.

Important safety information

Be sure to read all caution and danger statements in this book before performing

any of the instructions. See “Safety information” on page 119.

Leia todas as instruções de cuidado eperigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de

procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione edi pericolo prima di effettuare

qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución ypeligro ante de llevar a

cabo cualquier operación.

Online support

You can download the most current diagnostic, BIOS flash, and device driver files

from http://www.ibm.com/pc/support on the World Wide Web.

©Copyright IBM Corp. 2002 iii

iv xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide

Contents

About this manual ....................... iii

Important safety information .................... iii

Online support ......................... iii

Chapter 1. General information...................1

Related publications .......................1

Notices and statements used in this book ...............2

Features and specifications.....................2

Server controls, LEDs and power ..................4

Front view ..........................4

Rear view ..........................6

Server power features......................7

Chapter 2. Configuring the server .................9

Using the ServerGuide Setup and Installation CD ............9

Using the Configuration/Setup Utility program ..............9

Using the LSI Logic Configuration Utility program ............10

Using ServeRAID Manager ....................10

Using ServeRAID Manager in startable-CD mode ...........11

Viewing the configuration ....................15

Getting assistance ......................16

Configuring the Gigabit Ethernet controller ...............17

Updating the integrated system management firmware ..........18

Using the IBM Director ......................18

Chapter 3. Diagnostics .....................19

General checkout ........................19

Checkout procedure ......................20

Diagnostic tools overview .....................21

POST error logs ........................21

Viewing error logs from the Configuration/Setup Utility program ......22

Viewing error logs from the diagnostic programs ...........22

Diagnostic programs and error messages ...............22

Starting the diagnostic programs .................22

Diagnostic error message tables .................24

Error code format .......................24

Text message format......................24

ServerGuide error symptoms....................25

Small computer system interface messages ..............25

Light Path Diagnostics ......................26

Level 2diagnostic panel LEDs ..................26

Recovering the BIOS code ....................27

Power checkout ........................28

Troubleshooting the Ethernet controller ................29

Ethernet plug wrap test .....................29

Network connection problems ..................29

Ethernet controller troubleshooting chart ..............30

Ethernet controller messages ..................31

Chapter 4. Customer replaceable units ...............37

Installation guidelines ......................37

System reliability considerations .................37

Major components of the xSeries 335 Type 8676 and Type 8830 server ....38

©Copyright IBM Corp. 2002 v

System-board component locations .................39

System-board internal connectors .................39

System-board switches and jumpers ................40

System-board external connectors.................41

System-board LEDs ......................42

System-board option connectors .................43

Removing the cover and bezel ...................44

Working with adapters ......................45

Adapter considerations .....................45

Installing an adapter ......................47

Hard disk drives ........................48

Installing ahot-swap hard disk drive ................49

Installing anon-hot-swap hard disk drive ..............49

Memory technology transition ...................50

Installing memory modules ....................51

Installing amicroprocessor ....................52

Replacing afan assembly .....................56

Replacing the battery ......................57

Completing the installation.....................59

Installing the cover and bezel ..................59

Cabling the server........................59

Cabling aC2T chain ......................60

Cabling an ASM interconnect network ...............62

Updating the server configuration ..................64

Installing the server in arack....................65

Input/output connectors ......................65

C2T connectors .......................66

C2T breakout cable connectors ..................66

Ethernet connector ......................67

Integrated system management connector ..............67

Serial connector .......................67

Universal Serial Bus connectors .................67

Chapter 5. Service replaceable units ................69

Thermal grease.........................69

Power supply .........................70

Operator information card .....................72

Diskette drive .........................73

SCSI backplane ........................74

Riser card...........................75

System board .........................76

Chapter 6. Symptom-to-FRU index .................79

Beep symptoms ........................79

No-beep symptoms .......................82

Light Path Diagnostic panel system error LED .............82

Diagnostic error codes ......................84

Error symptoms ........................89

POST error codes........................95

Service processor error codes ................... 101

ServeRAID error codes ..................... 101

POST (ISPR) error procedures .................. 103

SCSI error codes ....................... 105

Temperature error messages ................... 105

Fan error messages ...................... 106

Power error messages ..................... 106

vi xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide

System shutdown ....................... 107

Voltage related system shutdown................. 107

Temperature related system shutdown ............... 108

DASD checkout ........................ 108

Host built-in self test (BIST).................... 108

Bus fault messages....................... 109

Undetermined problems ..................... 109

Problem determination tips ....................110

Chapter 7. Parts listing for the xSeries 335 ............. 111

System ...........................112

Keyboard CRUs ........................113

Power cord CRUs .......................114

Appendix A. Getting help and technical assistance ..........117

Before you call ........................117

Using the documentation .....................117

Getting help and information from the World Wide Web .........117

Software service and support ...................118

Hardware service and support ...................118

Appendix B. Related service information ..............119

Safety information .......................119

General safety........................119

Electrical safety ....................... 120

Safety inspection guide .................... 121

Handling electrostatic discharge-sensitive devices .......... 122

Grounding requirements .................... 122

Notice for customers in the State of California ............ 123

Safety notices (multilingual translations) .............. 123

Appendix C. Notices ...................... 155

Edition notice ......................... 155

Trademarks.......................... 156

Important notes ........................ 156

Product recycling and disposal .................. 157

Electronic emission notices .................... 157

Federal Communications Commission (FCC) statement ........ 157

Industry Canada Class Aemission compliance statement ........ 158

Australia and New Zealand Class Astatement ............ 158

United Kingdom telecommunications safety requirement ........ 158

European Union EMC Directive conformance statement ........ 158

Taiwanese Class Awarning statement ............... 159

Chinese Class Awarning statement ................ 159

Japanese Voluntary Control Council for Interference (VCCI) statement 159

Contents vii

viii xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide

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