IBM 8835 - Eserver 325 - 1 GB RAM Betriebsanleitung

Eserver 325 Type 8835

Hardware Maintenance Manual and Troubleshooting

Guide

ERserver



Eserver 325 Type 8835

Hardware Maintenance Manual and Troubleshooting

Guide

ER s e r v e r



Before using this information and the product it supports, read Appendix C, “Notices,” on page 143.

The most recent version of this document is available at http://www.ibm.com/pc/support/.

Fifth Edition (November 2004)

US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

About this manual

This manual contains diagnostic information, aSymptom-to-FRU index, service

information, error codes, error messages, and configuration information for the IBM

Eserver

™

325 Type 8835 server.

Important: This manual is intended for trained servicers who are familiar with IBM

Eserver

products. Before servicing an IBM product, be sure to

review “Safety information” on page 101.

Important safety information

Be sure to read all caution and danger statements in this book before performing

any of the instructions.

Leia todas as instruções de cuidado eperigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et

Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione edi pericolo prima di effettuare

qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución ypeligro ante de llevar a

cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, achemical known to the State of

California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto ocon cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un

elemento químico que en el estado de California de los Estados Unidos está

considerado como un causante de cancer yde defectos congénitos, además de

otros riesgos reproductivos. Lávese las manos después de usar el producto.

Online support

You can download the most current diagnostic, BIOS flash, and device-driver files

from http://www.ibm.com/pc/support/.

©Copyright IBM Corp. 2002, 2003 iii

iv Eserver 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide

Contents

About this manual ....................... iii

Important safety information .................... iii

Online support ......................... iii

Chapter 1. General information...................1

Related publications .......................2

Notices and statements used in this book ...............2

Features and specifications.....................3

Server controls, LEDs, and power ..................4

Front view ..........................4

Rear view ..........................5

Server power features......................6

Turning on the server .....................6

Turning off the server .....................7

Chapter 2. Configuration .....................9

Using the Configuration/Setup Utility program ..............9

Starting the Configuration/Setup Utility program ............10

Using the RAID configuration programs ................10

Configuring the Gigabit Ethernet controllers ..............10

Using the baseboard management controller firmware update utility program 11

Chapter 3. Diagnostics .....................13

General checkout ........................13

Checkout procedure ......................14

Diagnostic tools overview .....................15

Power-on self-test ........................15

POST beep codes ......................15

POST error messages .....................16

Diagnostic programs and error messages ...............16

Text messages ........................17

Downloading the diagnostics program ...............17

Starting the diagnostic programs and viewing the test log ........18

Using the diagnostics CD ...................18

Using the diagnostic diskette ..................18

Diagnostic error message tables .................19

Error charts ..........................19

Small computer system interface (SCSI) messages (some models) .....19

Error LEDs ..........................20

Updating BIOS code .......................21

Recovering from aPOST/BIOS update failure ............21

Erasing alost or forgotten password .................22

Clearing CMOS memory ....................23

Power checkout ........................24

Chapter 4. Installing options ...................25

Installation guidelines ......................25

System reliability guidelines ...................25

Handling static-sensitive devices .................25

Major components of the Eserver 325 Type 8835 server .........26

Removing the cover and bezel ...................27

Working with adapters ......................28

Installing an adapter .......................31

©Copyright IBM Corp. 2002, 2003 v

Working with ahard disk drive ...................34

Installing ahot-swap hard disk drive ................35

Installing anon-hot-swap hard disk drive ..............36

Installing memory modules ....................37

Installing amicroprocessor ....................39

Replacing the battery ......................42

Replacing afan assembly .....................45

Completing the installation.....................47

Connecting the cables .....................48

Updating the server configuration .................48

Chapter 5. I/O connectors ....................51

Ethernet connector .......................51

Serial connector ........................52

Universal Serial Bus connectors ..................52

Video connector ........................52

Chapter 6. Service replaceable units ................53

Removing amicroprocessor ....................54

Thermal grease.........................55

Power supply .........................56

Operator information card .....................58

CD-ROM drive .........................59

SCSI backplane ........................60

Riser card...........................61

Baseboard management controller..................62

System board .........................64

System board internal connectors .................64

System-board external connectors.................65

System-board LEDs ......................66

System-board option connectors .................67

System-board connectors for adapters, DIMMs, and other components ...68

System-board switches and jumpers ................69

Removing the system board ...................70

Chapter 7. Symptom-to-FRU index .................73

Beep symptoms ........................74

No-beep symptoms .......................75

Diagnostic error codes ......................76

Error symptoms ........................78

POST error codes........................84

Service processor error codes ...................86

ServeRAID error codes ......................86

POST (ISPR) error procedures ...................88

SCSI error codes ........................90

Undetermined problems .....................91

Problem determination tips ....................92

Chapter 8. Parts listing, Type 8835 .................93

System............................94

Power cord CRUs ........................96

Appendix A. Getting help and technical assistance ..........99

Before you call .........................99

Using the documentation .....................99

Getting help and information from the World Wide Web ..........99

vi Eserver 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide

Software service and support ................... 100

Hardware service and support ................... 100

Appendix B. Related service information .............. 101

Safety information ....................... 101

General safety ....................... 101

Electrical safety ....................... 102

Safety inspection guide .................... 103

Handling electrostatic discharge-sensitive devices .......... 104

Grounding requirements .................... 104

Safety notices (multilingual translations) .............. 104

Appendix C. Notices ...................... 143

Edition notice ......................... 143

Trademarks.......................... 144

Important notes ........................ 144

Product recycling and disposal .................. 145

Battery return program ..................... 145

Electronic emission notices .................... 146

Federal Communications Commission (FCC) statement ........ 146

Industry Canada Class Aemission compliance statement ........ 146

Australia and New Zealand Class Astatement ............ 146

United Kingdom telecommunications safety requirement ........ 146

European Union EMC Directive conformance statement ........ 146

Taiwanese Class Awarning statement ............... 147

Chinese Class Awarning statement ................ 147

Japanese Voluntary Control Council for Interference (VCCI) statement 147

Index ............................ 149

Contents vii

viii Eserver 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide

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