IBM EServer BladeCenter HS20Type 8832 Betriebsanleitung

BladeCenter HS20

Type 8832

Hardware Maintenance Manual and Troubleshooting

Guide



BladeCenter HS20

Type 8832

Hardware Maintenance Manual and Troubleshooting

Guide



Notes

vBefore using this information and the product it supports, read the general information in

Appendix B, “Safety information,” on page 97, and Appendix C, “Notices,” on page 137.

vThe most recent version of this document is available at http://www.ibm.com/pc/support/.

12th Edition (October 2010)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

About this manual

This manual contains configuration information, diagnostic information, error codes,

error messages, service information, and a symptom-to-FRU index for the IBM®

BladeCenter®HS20 Type 8832 blade server.

Important: The field replaceable unit (FRU) procedures are intended for trained

servicers who are familiar with IBM BladeCenter products. See the

parts listing in “System” on page 94 to determine if the component

being replaced is a customer replaceable unit (CRU) or a FRU.

Important safety information

Be sure to read all caution and danger statements in this book before performing

any of the instructions. See Appendix B, “Safety information,” on page 97.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de

procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare

qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a

cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, a chemical known to the State of

California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un

elemento químico que en el estado de California de los Estados Unidos está

considerado como un causante de cancer y de defectos congénitos, además de

otros riesgos reproductivos. Lávese las manos después de usar el producto.

Online support

You can download the most current diagnostic, BIOS flash, and device driver files

from http://www.ibm.com/pc/support/ on the World Wide Web.

iv BladeCenter HS20 Type 8832: Hardware Maintenance Manual and Troubleshooting Guide

Contents

About this manual .......................iii

Important safety information ....................iii

Online support .........................iii

Chapter 1. Introduction ......................1

Related documentation ......................4

Features and specifications.....................5

BladeCenter HS20 specifications for non-NEBS/ETSI environments .....5

BladeCenter HS20 specifications for NEBS/ETSI environments ......6

Notices and statements used in this book ...............7

Chapter 2. Blade server power, controls, and indicators .........9

Turning on the blade server.....................9

Turning off the blade server.....................9

Blade server controls and LEDs ..................10

Chapter 3. Configuration.....................13

Using the Configuration/Setup Utility program .............14

Starting the Configuration/Setup Utility program ............14

Configuration/Setup Utility menu choices ..............14

ServerGuide Setup and Installation CD ...............14

Installing the operating system without ServerGuide ..........15

Using passwords .......................15

Starting the PXE boot agent utility program ..............15

Firmware updates ........................16

Configuring the Gigabit Ethernet controllers ..............17

Blade server Ethernet controller enumeration ..............18

Configuring an IDE RAID .....................18

Chapter 4. Diagnostics .....................19

General checkout ........................19

Diagnostic tools overview .....................20

POST ............................21

POST error logs .......................21

Viewing error logs from the Configuration/Setup Utility program ......21

Diagnostic programs and error messages ...............21

Starting the diagnostic programs .................22

Viewing the test log ......................23

Diagnostic error message tables .................23

Error symptoms ........................23

Error symptom charts .....................23

Small computer system interface messages .............24

Light path diagnostics ......................24

Memory errors .........................25

Recovering the BIOS code ....................25

Chapter 5. Customer replacement units ...............27

Installation guidelines ......................27

System reliability considerations .................27

Handling static-sensitive devices .................27

Major components of the blade server ................28

Replacing the blade server in the BladeCenter unit ...........29

Removing the blade server from the BladeCenter unit .........29

Installing the blade server in the BladeCenter unit ...........31

Operating the blade server cover ..................34

Opening the blade server cover..................34

Closing the blade server cover ..................35

Replacing the blade server bezel assembly ..............36

Removing the blade server bezel assembly .............36

Installing the blade server bezel assembly ..............37

Installing IDE disk drives .....................37

Memory modules ........................39

Memory technology and Chipkill .................39

Memory considerations .....................39

Installing memory modules ...................40

Installing an additional microprocessor ................41

Installing an I/O expansion card...................44

Installing an expansion unit ....................46

Installing a SCSI hot-swap hard disk drive ...............48

Replacing a SCSI hot-swap hard disk drive ..............50

Replacing the battery ......................50

Completing the installation.....................52

Updating the blade server configuration ................53

Input/output connectors and devices .................53

Chapter 6. Installing the operating system ..............55

Using RDM Version 4.11 Update 3 or later...............55

Downloading installation instructions .................55

Chapter 7. Field replaceable units .................57

Microprocessor removal .....................57

Thermal grease.........................59

System board .........................60

System board component locations ................60

Switches and jumpers .....................61

Switches .........................61

Jumpers .........................61

System board LED locations ...................62

System board removal .....................63

Chapter 8. Symptom-to-FRU index .................65

Beep symptoms ........................65

No-beep symptoms .......................68

Diagnostic error codes ......................68

POST error codes........................71

Light path diagnostics ......................75

IDE RAID ...........................77

Error symptoms ........................77

Service processor error codes ...................86

SCSI error codes ........................87

Temperature error messages....................87

Power error messages ......................87

System shutdown ........................89

System errors ........................89

Temperature-related system shutdown ...............89

DASD checkout ........................90

Undetermined problems .....................90

Problem determination tips ....................91

vi BladeCenter HS20 Type 8832: Hardware Maintenance Manual and Troubleshooting Guide

Chapter 9. Parts listing, Type 8832 .................93

System............................94

Appendix A. Getting help and technical assistance ..........95

Before you call .........................95

Using the documentation .....................95

Getting help and information from the World Wide Web ..........95

Software service and support ...................96

Hardware service and support ...................96

Appendix B. Safety information ..................97

General safety .........................97

Electrical safety.........................98

Safety inspection guide ......................99

Grounding requirements .....................100

Safety notices (multi-lingual translations) ...............100

Appendix C. Notices ......................137

Edition notice .........................137

Trademarks..........................138

Important notes ........................138

Product recycling and disposal ..................139

Battery return program .....................139

Electronic emission notices ....................140

Federal Communications Commission (FCC) statement ........140

Industry Canada Class A emission compliance statement ........140

Australia and New Zealand Class A statement ............140

United Kingdom telecommunications safety requirement ........140

European Union EMC Directive conformance statement ........141

Taiwanese Class A warning statement ...............141

Chinese Class A warning statement ................141

Japanese Voluntary Control Council for Interference (VCCI) statement 141

Index ............................143

Contents vii

viii BladeCenter HS20 Type 8832: Hardware Maintenance Manual and Troubleshooting Guide

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