iCR VERTX – Service Manual
of (3) years from the date of original shipment subject to limitations set forth herein.
If a product proves to be defective in material or workmanship during the warranty
period,
i
CRco will, at its sole option, repair or replace the product with a similar product.
Repaired and replacement products may be or include refurbished or remanufactured
parts. Any replacement item assumes the remaining warranty period of the original
product.
i
CRco provides no warranty for any third party hardware or software included
with any product or later acquired.
2.5 Software Limited Warranty/Support
i
CRco warrants that its QPC XSCAN32 software originally provided with any product
will substantially conform to
i
CRco’s specifications and that the media, not including
hard drives, on which the software is furnished will be free from defects in materials and
workmanship under normal use for a period of one (1) year from the date of original
shipment from
i
CRco.
i
CRco’s sole obligation under this warranty is limited to making
reasonable efforts to ensure such conformity and to supply the consumer with a corrected
version of the software as soon as it is practical after the consumer has notified
i
CRco
of any non conformity.
i
CRco does not warrant that the operation of any software will
be uninterrupted, glitch or error free or that functions contained in the software will
operate in the combinations which may be selected for use by the user or meet the user’s
requirements. This limited software warranty will be void if the software is modified
without the written approval of
i
CRco or is used outside of the recommended parameters
or equipment. iCRco does not provide any warranty or support for any other software.
i
CRco agrees to provide one (1) year of telephonic and/or e-mail based support for
QPC XSCAN32 software originally provided with any new
i
CRco product from the
date of original shipment from
i
CRco. All software support shall be limited to making
reasonable efforts to resolve
i
CRco software issues and shall be limited to
i
CRco’s regular
business hours. In addition,
i
CRco will provide revisions and upgrades to its software
upon request (when available) during the first year after the software was originally
shipped from the
i
CRco factory. The initial support period will include support via
remote login software (GoToMeeting), only if the customer has access to the Internet from
that PC and only if the customer agrees
i
CRco shall have no liability in connection with
its support efforts. Remote login software allows
i
CRco technical support to remotely
access the customer’s PC via the Internet for the purposes of rendering technical support.
Please note that this warranty, including software support, does not include computer
hardware, third party software or operating system or network issues, which are outside
the control of iCRco.
c
2007-2009
Confidential and Proprietary
Property of iCRco, Inc.
9 of 106 Document # VTX-02A Rev C
August 3, 2009
