Konica Minolta Bizhub C754L bizhub C654 Handbuch

Version 1.0

Created: 3/09/12

bizhub C754/C654

bizhub

vCare/CS Remote Care

HTTP (One-Way) Setu Instructions

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

Page 1 of 19

Pur ose:

This documentation is for setting up bizhub C754/C 54

vCare/CSRC One–way (Simplex) HTTP communication..

Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s

worldwide CS Remote Care System (CSRC).

Overview: The settings entered into the CS Remote Care section of the bizhub are

intended to do the following:

Set the MFP with the current date, time and time zone according to Military Time.

When the MFP communicates with the vCare/CSRC host, the MFP will report the

date and time for its specific location.

Set a unique identification code for communicating to a specific vCare/CSRC host

system.

Set a unique HTTP connection for the MFP, as well as the IP addresses/ Link

information of the WEB/DAV server. All passwords, user names and port settings for

HTTP will be set to allow the MFP to communicate with the WEB/DAV server(s)

supporting vCare/CSRC

Contents

To ic

Page

A. Administrative Requirements Prior to MFP HTTP Setup 2

MFP Specific Requirements

Setting MFP Date/Time Settings

D. Configuring MFP for One-Way (HTTP) Communication 5

E. Heart Beat Setting 10

F. Setting vCare Date/Time Settings 11

G. Setting the Notification Schedule and Center Notification 12

H. Configuring WebDAV Settings 14

I. First Call to the vCare System 17

J. Printing a vCare Communication Log 19

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

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A. Administrative Requirements Prior to MFP HTTP Setu

 The MFP’s HTTP settings and Server addresses MUST be obtained prior to

setting up the MFP for HTTP Communication.

B. MFP S ecific Requirements

The technician performing the HTTP setup must have the following information from

the vCare administrator before visiting the customer:

1. Device ID: The Device ID for MFP must match the 13 digit ID configured on

CSRC Server. The Device ID is the serial number for the MFP. This setting is

hard-coded in the bizhub C754/C 54 vCare/CSRC settings.

2. Center ID: This ID is used by the vCare/CSRC Communication Server.

3. WEB/DAV Server IP Address: The IP address/URL for the WEB/DAV Server.

4. HTTP Port: Typically 80, unless otherwise indicated.

5. Service Engineer’s ID number: The SE ID is a seven-digit number. It should be

unique to the technician servicing the machine. Enter leading zeros if required;

e.g. 012345 . If no numeric ID assigned, simply use: 12345 7.

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

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C. Setting MFP Date/Time Settings

1. Press the Menu key, then the Utility icon

2. Press [Administrator Settings] on the touchscreen.

3. Enter Administrator assword, as required. (Default = 12345 7812345 78)

4. Press [System Setting] then [Date/Time Setting].

5. Enter Year, Month, Day [Daily on touchscreen], Hour and Minutes.

Note: Set Date will be displayed, if MFP is configured to communicate with NTP

Network Time Protocol server. Pressing this button will populate Year, Month, Day,

Hour and Minute.

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

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. Enter correct time zone by pressing the - or + keys and then press OK to save the

changes. This setting will be required, even with NTP configured on the MFP.

a. Eastern Time Zone: -05:00

b. Central Time Zone: -0 :00

c. Mountain Time Zone: -07:00

d. Pacific Time Zone: -08:00

7. From [System Settings] - [Daylight Savings Time] press [Enable Settings]

8. Press [Yes], then enter 0 min, then touch [OK]

9. Press [Start/End] Settings

10. Specify the beginning and end of Daylight Savings Time, then press OK.

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

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D. Configuring MFP for One-Way (HTTP) Communication

1. Enter Tech Re Mode.

2. Press the Counter button at the top of the display panel.

3. Then, press Meter Count -> -STOP - > 00 -> STOP -> 01.

Note: It may be necessary to slide the display panel to the left

in order to access the numeric keypad.

4. Press CS Remote Care button.

Enter the CE Password if required (Default 92729272)

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

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5. Select [Maintenance/Default Settings]

. Select HTTP2 to set up the MFP for One-Way HTTP Communication

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

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7. Select [ID Code]

8. Next, enter your 7 digit ID code, then select ID code again.

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

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9. Press [Detail Setting] button at this time.

10. Only if previous CSRC settings had been entered and now needs to be cleared,

Press RAM Clear -> Press SET -> Press END.

The RAM clear will clear

any previous CSRC settings, then Cycle Power.

Otherwise roceed to the next ste

Konica Minolta bizhub C754/C 54

bizhub vCare HTTP Setup Guide

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11. Select Basic Setting, and then press Center ID.

Enter the Center ID provided by your vCare Administrator. Example: USXXX

12. Select Client Settings and press NO for the Encry tion setting.

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