Lenovo 7X69 Bedienungsanleitung

ThinkSystem SR860

Messages and Codes Reference

Machine Type: 7X69 and 7X70

Note

Before using this information and the product it supports be sure to read and understand the safety

information and the safety instructions which are available at:https://pubs.lenovo.com/safety_documentation/

In addition be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server

which can be found at:

http://datacentersupport.lenovo.com/warrantylookup

Fifteenth Edition (December 2023)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services

Administration (GSA) contract use reproduction or disclosure is subject to restrictions set forth in Contract No. GS-35F-

05925.

Contents

Contents . . . . . . . . . . . . . . . . . i

Chapter 1. Introduction . . . . . . . . . 1

Chapter 2. XClarity Controller

events . . . . . . . . . . . . . . . . . . 3

XCC events that automatically notify Support . . . . 4

XCC events organized by severity. . . . . . . . . 5

List of XClarity Controller events . . . . . . . . 24

Chapter 3. UEFI events . . . . . . . . 145

UEFI events organized by severity . . . . . . . 145

List of UEFI events. . . . . . . . . . . . . . 151

Chapter 4. XClarity Provisioning

Manager events . . . . . . . . . . . . 193

LXPM events organized by severity . . . . . . . 193

List of XClarity Provisioning Manager events . . . 196

Appendix A. Getting help and

technical assistance . . . . . . . . . . 217

Before you call . . . . . . . . . . . . . . . 217

Collecting service data . . . . . . . . . . . . 218

Contacting Support . . . . . . . . . . . . . 219

Index . . . . . . . . . . . . . . . . . . 221

ii ThinkSystem SR860 Messages and Codes Reference

Chapter 1. Introduction

When attempting to resolve issues with your server the best practice is to begin with the event log of the

application that is managing the server:

• If you are managing the server from the Lenovo XClarity Administrator begin with the Lenovo XClarity

Administrator event log.

• If you are using some other management application begin with the Lenovo XClarity Controller event log.

The event log contains server hardware events that are recorded by the Lenovo XClarity Controller or by

UEFI. In addition events can be generated when you perform diagnostic testing on hard drives or memory

through the Lenovo XClarity Provisioning Manager (although these events are not stored in the event log).

Use this section to view the events that can be generated by Lenovo XClarity Controller UEFI or the Lenovo

XClarity Provisioning Manager. For each event a user action is available to help you understand what must

be done to resolve the issue.

Important:

• Lenovo XClarity Controller (XCC) supported version varies by product. All versions of Lenovo XClarity

Controller are referred to as Lenovo XClarity Controller and XCC in this document unless specified

otherwise. To see the XCC version supported by your server go to https://pubs.lenovo.com/lxcc-overview/.

• Lenovo XClarity Provisioning Manager (LXPM) supported version varies by product. All versions of Lenovo

XClarity Provisioning Manager are referred to as Lenovo XClarity Provisioning Manager and LXPM in this

document unless specified otherwise. To see the LXPM version supported by your server go to https://

pubs.lenovo.com/lxpm-overview/.

2ThinkSystem SR860 Messages and Codes Reference

Chapter 2. XClarity Controller events

When a hardware event is detected by the Lenovo XClarity Controller on the server the Lenovo XClarity

Controller writes that event in the system-event log on the server.

Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may

have one or more arguments which could be replaceable text of FRU name or sensor name to identify the

failed component. So one XCC event ID could represent a generic event or similar faults that happened on

different hardware components. The general way of problem determination is to locate the event by ID

identify the hardware component by message argument if it contains hardware component name and then

perform actions defined in User Action.

Example:

FQXSPCA0017M: Sensor [SensorElementName] has transitioned to critical from a less severe state

where:

• FQXSPCA0017M is the event ID.

• [SensorElementName] is a sensor variable indicating the name of hardware component. It can be CPU

PCI adapter OCP card or chipset. You can find the event by the event ID FQXSPCA0017M and perform

actions defined in User Action for the component.

For additional information about the Lenovo XClarity Controller event log see “Viewing Event Logs” section

in the XCC documentation compatible with your server at https://pubs.lenovo.com/lxcc-overview/.

For each event code the following fields are displayed:

Event identifier

An identifier that uniquely identifies an event.

Event description

The logged message string that appears for an event. When the event string is displayed in the event

log information such as a specific component is displayed. In this documentation that additional

information appears as variables which include but not limited to the following:

• [SensorElementName] [ManagedElementName] [ProcessorElementName]

[ComputerSystemElementName] [PowerSupplyElementName] ...

• [arg1] [arg2] [arg3] [arg4] [arg5]...

Explanation

Provides additional information to explain why the event occurred.

Severity

An indication of the level of concern for the condition. The following severities can be displayed.

• Informational. The event was recorded for audit purposes usually a user action or a change of states

that is normal behavior.

• Warning. The event is not as severe as an error but if possible the condition should be corrected

before it becomes an error. It might also be a condition that requires additional monitoring or

maintenance.

• Error. The event is a failure or critical condition that impairs service or an expected function.

Alert Category

Similar events are grouped together in categories. The alert category is in the following format: sever ty -

dev ce where:

• sever ty is one of the following severity levels:

– Critical. A key component in the server is no longer functioning.

– Warning. The event might progress to a critical level.

– System. The event is the result of a system error or a configuration change.

• dev ce is the specific device in the server that caused the event to be generated.

Serviceable

Specifies whether user action is required to correct the problem.

CIM Information

Provides the prefix of the message ID and the sequence number that is used by the CIM message

registry.

SNMP Trap ID

The SNMP trap ID that is found in the SNMP alert management information base (MIB).

Automatically contact Service

You can configure the Lenovo XClarity Administrator to automatically notify Support (also known as call

home) if certain types of errors are encountered. If you have configured this function and this field is set

to Yes Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo

Support to call you can perform the recommended actions for the event.

Note: This documentation includes references to IBM web sites products and information about

obtaining service. IBM is Lenovo's preferred service provider for the Lenovo server products.

For more information about enabling Call Home from Lenovo XClarity Administrator see http://

sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html. In addition see “XCC

events that automatically notify Support” on page 4 for a consolidated list of all Lenovo XClarity

Controller events that are called home to Lenovo Support.

User Action

Indicates what actions you should perform to solve the event. Perform the steps listed in this section in

the order shown until the problem is solved. If you cannot solve the problem after performing all steps

contact Lenovo Support.

XCC events that automatically notify Support

You can configure the XClarity Administrator to automatically notify Support (also known as call home) if

certain types of errors are encountered. If you have configured this function see the table for a list of events

that automatically notify Support.

Table 1. Events that automat cally not fy Support

Event ID Message String

FQXSPCA0002M Numeric sensor [NumericSensorElementName] going low (lower critical) has

asserted.

FQXSPEM4014I The RAID controller has problem with the battery. Please contact technical

support to resolve this issue.([arg1] [arg2] [arg3] [arg4] [arg5])

FQXSPEM4015I The RAID controller detected unrecoverable error. The controller needs

replacement.([arg1] [arg2] [arg3] [arg4] [arg5])

FQXSPEM4025I One or more virtual drive have problem. Please contact technical support to

resolve this issue.([arg1] [arg2] [arg3] [arg4] [arg5])

FQXSPEM4026I Drive error was detected by RAID controller. Please contact technical support

to resolve this issue.([arg1] [arg2] [arg3] [arg4] [arg5])

4ThinkSystem SR860 Messages and Codes Reference

Table 1. Events that automat cally not fy Support (cont nued)

Event ID Message String

FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a

configuration error.

FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName].

FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system

[ComputerSystemElementName].

FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has

asserted.

FQXSPPW0047M Numeric sensor [NumericSensorElementName] going high (upper critical) has

asserted.

FQXSPPW0063M Sensor [SensorElementName] has transitioned to critical from a less severe

state.

FQXSPSD0001L The [StorageVolumeElementName] has a fault.

FQXSPSD0002G Failure Predicted on [StorageVolumeElementName] for array

[ComputerSystemElementName].

FQXSPSD0005L Array [ComputerSystemElementName] is in critical condition.

FQXSPSD0006L Array [ComputerSystemElementName] has failed.

FQXSPSS4004I Test Call Home Generated by user [arg1].

FQXSPSS4005I Manual Call Home by user [arg1]: [arg2].

XCC events organized by severity

The following table lists all XCC events organized by severity (Information Error and Warning).

Table 2. Events organ zed by sever ty

Event ID Message String Severity

FQXSPBR4000I Management Controller [arg1]: Configuration restored from a file by

user [arg2] from [arg3] at IP address [arg4].

Informational

FQXSPBR4002I Management Controller [arg1] Reset was caused by restoring default

values.

Informational

FQXSPBR4004I Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2]

OSWatchdogTimout=[arg3] EnableLoaderWatchdog=[arg4]

LoaderTimeout=[arg5].

Informational

FQXSPBR4005I Management Controller [arg1]: Configuration saved to a file by user

[arg2].

Informational

FQXSPBR4006I Management Controller [arg1]: Configuration restoration from a file by

user [arg2] completed from [arg3] at IP address [arg4].

Informational

FQXSPBR4009I Management Controller [arg1]: cloning configuration from neighbor

server [arg2] by group name [arg3].

Informational

FQXSPBR400AI Management Controller [arg1]: cloning configuration from neighbor

server [arg2] by group name [arg3] completed.

Informational

FQXSPBR400BI Management Controller [arg1]: cloning configuration from neighbor

server [arg2] by group name [arg3] failed to complete.

Informational

Chapter 2.XClarity Controller events 5

Table 2. Events organ zed by sever ty (cont nued)

Event ID Message String Severity

FQXSPBR400CI Management Controller [arg1]: cloning configuration from neighbor

server [arg2] by group name [arg3] failed to start.

Informational

FQXSPBR400DI Neighbor group clone configuration was initiated by user [arg1]. Informational

FQXSPBR400EI Neighbor group firmware update was initiated by user [arg1]. Informational

FQXSPBR400FI The neighbor group management is [arg1] by user [arg2] from [arg3] at

IP address [arg4].

Informational

FQXSPBT0007I No bootable media available for system

[ComputerSystemElementName].

Informational

FQXSPCA0013I Sensor [SensorElementName] has transitioned to normal state. Informational

FQXSPCA2002I Numeric sensor [NumericSensorElementName] going low (lower

critical) has deasserted.

Informational

FQXSPCA2007I Numeric sensor [NumericSensorElementName] going high (upper

non-critical) has deasserted.

Informational

FQXSPCA2009I Numeric sensor [NumericSensorElementName] going high (upper

critical) has deasserted.

Informational

FQXSPCA2011I Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted.

Informational

FQXSPCA2015I Sensor [SensorElementName] has deasserted the transition from

normal to non-critical state.

Informational

FQXSPCA2017I Sensor [SensorElementName] has transitioned to a less severe state

from critical.

Informational

FQXSPCA2019I Sensor [SensorElementName] has deasserted the transition to non-

recoverable from a less severe state.

Informational

FQXSPCN4000I Serial Redirection set by user [arg1]: Mode=[arg2] BaudRate=[arg3]

StopBits=[arg4] Parity=[arg5] SessionTerminateSequence=[arg6].

Informational

FQXSPCN4001I Remote Control session started by user [arg1] in [arg2] mode. Informational

FQXSPCN4002I User [arg1] has terminated an active CLI console session. Informational

FQXSPCN4003I Remote Control session started by user [arg1] in [arg2] mode has

been closed.

Informational

FQXSPCN4004I User [arg1] has created an active [arg2] console session. Informational

FQXSPCN4005I A [arg1] console session is timeout. Informational

FQXSPCN4006I User [arg1] has terminated an active IPMI console session. Informational

FQXSPDM4000I Inventory data changed for device [arg1] new device data hash=

[arg2] new master data hash=[arg3] .

Informational

FQXSPDM4001I Storage [arg1] has changed. Informational

FQXSPDM4003I TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3]

TKLMServer2=[arg4] Port=[arg5] TKLMServer3=[arg6] Port=[arg7]

TKLMServer4=[arg8] Port=[arg9].

Informational

FQXSPDM4004I TKLM servers device group set by user [arg1]:

TKLMServerDeviceGroup=[arg2] .

Informational

6ThinkSystem SR860 Messages and Codes Reference

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