Lucent Technologies MERLIN LEGEND Release 6.0 Bedienungsanleitung

MERLIN LEGEND®

Communications System

Release 6.0

Installation

555-660-140

Comcode 108137407

Issue 1

February 1998

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing.

However, information is subject to change.

See Appendix A, “Customer Support Information,” for important information. It follows

Maintenance and

Troubleshooting

in this binder.

Your Responsibility for Your System’s Security

Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example,

persons other than your company’s employees, agents, subcontractors, or persons working on your company’s

behalf. Note that there may be a risk of toll fraud associated with your telecommunications system, and if toll fraud

occurs, it can result in substantial additional charges for your telecommunications services.

You and your system manager are responsible for the security of your system, such as programming and

configuring your equipment to prevent unauthorized use. The system manager is also responsible for reading all

installation, instruction, and system administration documents provided with this product in order to fully understand

the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent

Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier

telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be

responsible for any charges that result from such unauthorized use. For important information regarding your

system and toll fraud, see Appendix A, “Customer Support Information.”

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference, in which case the user will be required to correct the interference at his own expense. For further FCC

information, see Appendix A, “Customer Support Information.”

Canadian Department of Communications (DOC)

Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference

regulations of the Canadian Department of Communications.

Le Présent Appareil Numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux

appareils numériques de la classe A préscrites dans le réglement sur le brouillage radioélectrique édicté par le

ministère des Communications du Canada.

Trademarks

5ESS, ACCUNET, ACCULINK, CONVERSANT, DEFINITY, Magic On Hold, Megacom, MERLIN, MERLIN II,

MERLIN LEGEND, MERLIN MAIL, MultiQuest, Music on Hold, PassageWay, MLX-5, MLX-5D, MLX-10, MLX-10D,

MLX-10DP, MLX-16DP, MLX-20L, MLX-28D and Systimax are registered trademarks and 4ESS, Lucent Technolo-

gies Attendant, AUDIX Voice Power, FAX Attendant System, HackerTracker, MERLIN Identifier, ProLogix, are trade-

marks of Lucent Technologies in the US and other countries.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

ProComm and ProComm Plus are registered trademarks of DataStorm Technologies, Inc.

Supra, StarSet, and Mirage are registered trademarks of Plantronics, Inc.

UNIX is a registered trademark of UNIX System Laboratories, Inc.

PagePac is a registered trademark of DRACON, a division of Harris Corporation.

Okidata is a registered trademark of Okidata Corporation.

NORTEL is a registered trademark and DMS a trademark of Northern Telecom.

MCI, Prism, and Vnet are registered trademarks of MCI Communications Corporation.

Printed in USA February 1998

Ordering Information

For more information about Lucent Technologies documents, refer to the section entitled, “Related Documents” in

“

About This Book

.”

Support Telephone Number

In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent

Technologies Helpline at 1 800 628-2888 or your Lucent Technologies authorized dealer if you need assistance when

installing, programming, or using your system. Outside the continental US, contact your local Lucent

Technologies authorized representative.

Network Engineering Group

For assistance in designing a private network call the Network Engineering Group at 1 888 297-4700.

Lucent Technologies Corporate Security

Whether or not immediate support is required, all toll fraud incidents involving Lucent Technologies products or

services

should be

reported

to Lucent Technologies Corporate Security at 1 800 821-8235. In addition to recording

the incident, Lucent Technologies Corporate Security is available for consultation on security issues, investigation

support, referral to law enforcement agencies, and educational programs.

Lucent Technologies Fraud Intervention

If you

suspect you are being victimized

by toll fraud and you need technical support or assistance, call BCS National

Service Assistance Center at 1 800 628-2888.

Warranty

Lucent Technologies provides a limited warranty on this product. Refer to “Limited Warranty and Limitation of

Liability” in Appendix A, “Customer Support Information,” which follows

Maintenance and Troubleshooting

in this

binder.

Call: BCS Publications Center

Voice 1 800 457-1235 International Voice 317 322-6791

Fax 1 800 457-1764 International Fax 317 322-6849

Write: BCS Publications Center

2855 North Franklin Road

Indianapolis, IN 46219-1385

Order: Document No. 555-650-140

Comcode: 108135963

Issue 1, February 1998

MERLIN LEGEND Communications System Release 6.0

Installation

555-660-140

Issue 1

February 1998

Contents

Page iv

Contents

Contents iv

List of Figures ix

List of Tables xv

New Features and Enhancements xxi

■Release 6.0 Enhancements xxi

Prior Releases Features and Enhancements xxvii

■Release 3.1 Enhancements xxvii

■Release 4.0 Enhancements xxx

■Release 4.1 Enhancements xxxiii

■Release 4.2 Enhancements xxxv

■Release 5.0 Enhancements xxxix

About This Book xlvii

■Intended Audience xlvii

■How to Use This Book xlvii

■Terms and Conventions Used xlix

■Product Safety Labels l

■Security li

■Related Documents lii

■How to Comment on This Document liii

1Introduction 1-1

■Installation Sequence 1-1

■System Forms 1-2

■Programming the System 1-4

■Upgrading the System 1-5

MERLIN LEGEND Communications System Release 6.0

Installation

555-660-140

Issue 1

February 1998

Contents

Page v

2Installing the Control Unit 2-1

■Overview 2-1

■AC Power and Grounding 2-5

■Unit Loads 2-16

■Installing the Basic Carrier 2-17

■Installing the Power Supply 2-19

■Installing the Auxiliary Power Unit 2-25

■Installing Expansion Carriers 2-27

■Installing the Processor 2-29

■Installing the Modules 2-32

■Replacing a Module 2-40

■Connecting the Control Unit to an AC Outlet 2-43

■Powering Up the System 2-44

■Powering Down the System 2-45

3Installing Telephones and

Adjuncts 3-1

■Installing Multi-Function Modules 3-1

■Installing Adjuncts 3-22

■Installing Direct Station Selectors 3-43

■Assembling MLX Telephones 3-48

■Installing Cordless or Cordless/Wireless Telephones 3-57

■Connecting Telephones to the Control Unit 3-58

4Connecting the Control Unit to the Network Interface 4-1

■Wiring 4-2

■Testing Trunks 4-12

■Labeling Trunks 4-14

■Installing the Channel Service Unit 4-15

■Wiring Two Switches Together 4-18

MERLIN LEGEND Communications System Release 6.0

Installation

555-660-140

Issue 1

February 1998

Contents

Page vi

5Installing the PC, CAT, or Printer 5-1

■Connecting a PC to the Control Unit 5-1

■Connecting a CAT to the Control Unit 5-7

■Connecting a Printer to the Control Unit 5-8

6Connecting Data Equipment 6-1

■Data Stations 6-1

■Analog Voice and Modem Data Stations 6-5

■Modem Data-Only Stations 6-8

■MLX Voice and Modem Data Stations 6-10

■MLX Voice and Terminal Adapter Data Stations 6-12

■Terminal Adapter Data-Only Stations 6-14

■Video Conferencing Data Stations 6-17

7Initializing and Testing the System 7-1

■Initializing the System 7-1

■Setting the Time and Date 7-3

■Testing the System 7-3

■Installing the Control Unit’s Housing 7-21

8Installing Applications 8-1

■Voice Messaging Systems and Touch-Tone Receivers 8-2

■Automated Document

Delivery System 8-4

■Call Accounting System 8-5

■Call Accounting Terminal 8-8

■Call Management System 8-9

■CONVERSANT 8-12

■Integrated Solution III 8-14

■Lucent Technologies Attendant 8-16

MERLIN LEGEND Communications System Release 6.0

Installation

555-660-140

Issue 1

February 1998

Contents

Page vii

■MERLIN MAIL 8-18

■MERLIN PFC 8-21

■PassageWay Direct

Connect Solution 8-23

■System Programming and Maintenance (SPM) 8-25

■Installing a CTI Link 8-27

9Upgrading the System 9-1

■Upgrading to Release 6.0 9-1

■Backing Up System Programming 9-3

■Removing the Control Unit Housing 9-5

■Powering Down the System 9-7

■Upgrading the Control Unit 9-9

■Modifying the Processor

for Key Mode 9-14

■Completing the Upgrade 9-18

■Upgrading from the MERLIN II Communications System9-18

■Replacing the Control Unit Housing 9-20

ASystem Numbering Forms A-1

■Form 2a, System Numbering:

Extension Jacks A-2

■Form 2b, System Numbering:

Digital Adjuncts A-4

■Form 2c, System Numbering: Line/Trunk Jacks A-5

■Form 2d, System Numbering: Special Renumbers A-6

BUnit Load Calculation

Worksheet B-1

■Unit Load Worksheet B-2

IN Index IN-1

MERLIN LEGEND Communications System Release 6.0

Installation

555-660-140

Issue 1

February 1998

Contents

Page viii

MERLIN LEGEND Communications System Release 6.0

Installation

555-660-140 Issue 1

February 1998

Page xvii

The exclamation point in an equilateral triangle is

intended to alert the user to the presence of important

operating and maintenance (servicing) instructions in the

literature accompanying the product.

IMPORTANT SAFETY INSTRUCTIONS

When installing telephone equipment, always follow basic safety precautions to

reduce the risk of fire, electrical shock, and injury to persons, including:

■Read and understand all instructions.

■Follow all warnings and instructions marked on or packed with the

product.

■Never install telephone wiring during a lightning storm.

■Never install a telephone jack in a wet location unless the jack is

specifically designed for wet locations.

■Never touch uninsulated telephone wires or terminals unless the

telephone wiring has been disconnected at the network interface.

■Use caution when installing or modifying telephone lines.

■Use only Lucent Technologies-manufactured MERLIN LEGEND®

Communications System circuit modules, carrier assemblies, and power

units in the MERLIN LEGEND Communications System control unit.

■Use only Lucent Technologies-recommended/approved MERLIN

LEGEND Communications System accessories.

■If equipment connected to the analog extension modules (008, 408, 408

GS/LS) or to the MLX telephone modules (008 MLX, 408 GS/LS-MLX) is

to be used for in-range out-of-building (IROB) applications, IROB

protectors are required.

■Do not install this product near water, for example, in a wet basement

location.

MERLIN LEGEND Communications System Release 6.0

Installation

555-660-140 Issue 1

February 1998

Page xviii

■Do not overload wall outlets, as this can result in the risk of fire or

electrical shock.

■The MERLIN LEGEND Communications System is equipped with a

3-wire grounding-type plug with a third (grounding) pin. This plug will fit

only into a grounding-type power outlet. This is a safety feature. If you

are unable to insert the plug into the outlet, contact an electrician to

replace the obsolete outlet. Do not defeat the safety purpose of the

grounding plug.

■The MERLIN LEGEND Communications System requires a

supplementary ground.

■Do not attach the power supply cord to building surfaces. Do not allow

anything to rest on the power cord. Do not locate this product where the

cord will be abused by persons walking on it.

■Slots and openings in the module housings are provided for ventilation.

To protect this equipment from overheating, do not block these openings.

■Never push objects of any kind into this product through module

openings or expansion slots, as they may touch dangerous voltage

points or short out parts, which could result in a risk of fire or electrical

shock. Never spill liquid of any kind on this product.

■Unplug the product from the wall outlet before cleaning. Use a damp

cloth for cleaning. Do not use cleaners or aerosol cleaners.

■Auxiliary equipment includes answering machines, alerts, modems, and

fax machines. To connect one of these devices, you must first have a

Multi-Function Module (MFM).

■Do not operate telephones if chemical gas leakage is suspected in the

area. Use telephones located in some other safe area to report the

trouble.

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