Lucent Technologies Definity 8434DX Bedienungsanleitung

DEFINITY®Communications System

Generic 2 and System 85

8434DX Voice Terminal User’s Guide

555-104-767

Comcode 107985525

Issue 2

October 1997

NOTICE

While reasonable efforts were made to ensure that the information in this document

was completeand accurate at the time ofprinting, Lucent Technologies can assume no

responsibility for any errors. Changes or corrections to the information contained in

this document may be incorporated into future issues.

TO ORDER COPIES OF THIS DOCUMENT

Contact: Lucent Technologies BCS Publications Center

2855 N. Franklin Road

Indianapolis, IN 46219

Domestic: 1 800 457-1235 International: 1 317 322-6411

Domestic Fax: 1 800 457-1764 International Fax: 1 317 322-6699

Order: Document No. 555-104-767

Issue 2, October 1997

For more information about related documents, see Business Communications

Systems Publications Catalog, 555-000-010.

HEARING AID COMPATIBILITY

This voice terminal is Hearing Aid Compatible (HAC). In addition, some units have

“HAC” printed on them.

YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY

You are responsible for the security of your system. Lucent Technologies does not

warrant that this product is immune from or will prevent unauthorized use of

common-carrier telecommunication services or facilities accessed through or

connected to it. Lucent Technologies will not be responsible for any charges that

result from such unauthorized use. Product administration to prevent unauthorized

use is your responsibility and your system manager should read all documents

provided with this product to fully understand the features available that may

reduce your risk of incurring charges.

TRADEMARKS

DEFINITY and AUDIX are registered trademarks of Lucent Technologies

REFERENCES TO AT&T

Any references within this text to American Telephone and Telegraph Corporation or

AT&T should be interpreted as references to Lucent Technologies Incorporated. The

exception is cross-references to books published prior to December 31, 1996, which

retain their original AT&T titles.

Middletown, New Jersey 07748-9972 Printed in USA

Your 8434DX Voice Terminal

The 8434DX voice terminal is designed so you can conveniently use the many

features of the Lucent Technologies DEFINITY®Communications System Generic 2

as well as the features of System 85.

Figure 1 and Figure 2 show two different versions of the 8434DX.

•On the 8434DX voice terminal shown in Figure 1, the button allows you

to access two additional features. You can select a personalized ringing pattern for

your voice terminal by pressing and then . With this version of the

8434DX, you can also manually adjust the acoustical quality of the built-in

speakerphone for its surrounding environment (the Reset Speakerphone feature)

by pressing followed by .

•The version of the 8434DX voice terminal shown in Figure 2 has a button

which allows you to select a personalized ringing pattern for your voice terminal.

You do not need to manually reset your speakerphone with this version.

Before using your 8434DX voice terminal, look at Figures 1 and 2 below and on the

next page in order to familiarize yourself with the type of voice terminal you are

using and then read the description and procedures for each feature you wish to

access.

Shift

Shift Hold

Shift Speaker

Ring

Figure 1. One Version of the 8434DX Voice Terminal

Volume

Shift

Transfer

Test Conf

Mute Drop

Speaker

Hold

Reset Spkr

123

456

789

ABC DEF

MNOJKLGHI

PQRS TUV WXYZ

Dial pad

Hold/Ring button

24 Call

Message light

Speaker/

Display

Handset jack

Line jack

Speakerphone/headset

Ring

NextPrevExit

Expansion

Message

LINE

EX MOD

Reset

Speaker

button

adapter jack (on back

of voice terminal)

(on back

of voice

terminal)

appearance/

feature

buttons

module jack

(on back of

of voice

terminal)

Handset

Transfer button

Conference

Shift button

Test button

Mute button

Softkeys

Display control

Drop button

Volume control

10 Call

button

buttons

appearance

feature buttons

button

Figure 2. Another Version of the 8434DX Voice Terminal

Handset jack

Volume

Ring

Transfer

Test Conf

Mute Drop

Speaker

Hold

123

456

789

ABC DEF

MNOJKLGHI

PQRS TUV WXYZ

Dial pad

24 Call

Message

Display

Line jack

Speakerphone/headset

NextPrevMenu Exit

Expansion

LINE

EX MOD

adapter jack (on back of

voice terminal)

(on back

of voice

terminal)

appearance/

feature

buttons

module jack

(on back

of voice

terminal)

Hold button light

Handset

Transfer button

Conference

Ring button

Test button

Mute button

Speaker button

Softkeys

Display control

Drop button

Volume control

10 Call appearance/

button

buttons

feature buttons

button

The following features on the 8434DX voice terminal shown in Figures 1 and 2 are

listed alphabetically for your convenience. Explanations for each feature are also

provided.

Conference button For setting up conference calls. This button is labeled

Dial pad The standard 12-button pad for dialing phone numbers

and accessing features. The letters “Q” and “Z” have been

added to the appropriate dial pad keys for directory access,

and the “5” button on your dial pad has raised bars for

visually-impaired users.

Display A 2-line by 40-character display.

Display control buttons These four buttons are labeled , , ,

and .

is used to enter Softkey Mode and access

the first feature option screen.

is used for exiting the Display Mode and returning to

Normal (call-handling) Mode.

and are used to go back and forth through

the feature option screens.

Drop button For disconnecting from a call or dropping the last party

added to a conference call.

Conf

Menu Exit Prev

Exit

Prev Next

Expansion Module jack

(on back of voice terminal) The “EX MOD” jack cannot be used on voice terminals

connected to a DEFINITY Generic 2 or to a System 85.

Handset A handset is provided for placing and receiving calls.

(The handset is also known as the receiver.) In most cases,

you must lift the handset (go off-hook) or activate the

speaker or speakerphone before you can use a feature.

Handset jack

(on back of

voice terminal)

This jack is for connecting a handset to your voice terminal.

The jack is labeled .

Hold button A red button for putting a call on hold.

(On some 8434DX voice

terminals, this can be used

as a Hold/Ring button)

If your 8434DX has a button, you can press

and then to select a personalized ring for your voice

terminal from eight possible ringing patterns.

Line jack

(on back of voice terminal) This jack is used for connecting a line cord to your voice

terminal. The jack is labeled “LINE.”

Message light A red light which goes on steadily when a message has been

left for you. This button may be labeled Message or .

Mute button For turning off the microphone associated with the handset

or the built-in speakerphone so the other person on the call

cannot hear you.

Ring button If your 8434DX has a button, you can use this button

to select a personalized ringing pattern from eight possible

ringing patterns.

Shift Shift

Hold

Ring

Shift button A blue button on some 8434DX voice terminals which can be

used to access two additional features (when is

active, the red light next to the button is on):

When used with , you can select a personalized ring

from among eight available patterns.

When used with , you can perform an acoustic test

of the environment and adjust the speakerphone to the

surrounding acoustic environment for optimal performance

(for the built-in speakerphone option only). Note: This

feature needs to be used only on those 8434DX voice

terminals on which the Reset Spkr label appears under the

button.

Softkeys The five buttons located below the display and labeled with

arrows ( ), correspond to words on the display screen. You

can use the softkeys along with display control keys to

access up to 15 features on your voice terminal in addition

to those features administered on the call appearance/

feature buttons.

For a list of the features that can be accessed with the

softkeys, check with your system manager. For procedures

for using these softkey features, see “Using the Display,

Softkeys, and Display Control Buttons” later in this guide.

Shift

Hold

Speaker

Speaker button For accessing the built-in 2-way speakerphone.

Note: Your voice terminal can be set for either the Speaker

(listen-only) feature or the Speakerphone (listen and talk)

feature. Check with your system manager to see how your

Speaker button is to be used.

(On some 8434DX voice

terminals, this can be used

as a Speaker/Reset Spkr

button)

If your 8434DX has the Reset Spkr label under the

button, you can also use the Reset Speakerphone feature.

When you press and then (your voice

terminal must be on-hook, and it must be set for the

Speakerphone feature), you hear a set of tones as the

speakerphone performs an acoustic test of the environment.

When the tones stop, your speakerphone has finished

adjusting itself for optimal performance and is ready for

use.

Speakerphone/headset

adapter jack (on back of

voice terminal)

This jack is used for connecting an external speakerphone

(such as an S101A or S201A Speakerphone) or a headset

adapter (such as a 500A Headset Adapter) to your voice

terminal. The jack is labeled .

10 Call appearances/

feature buttons (on left) At least three of these 10 buttons on the top left of the voice

terminal are devoted to incoming and outing calls (call

appearances) and are labeled with an extension number.

The remaining buttons can also be call appearance buttons,

or they can access features (feature buttons) and are

therefore labeled with a feature name.

Speaker

Shift Speaker

Test button When the voice terminal is initially powered up, the green

light next to flashes if the link with the DEFINITY

switch or with System 85 is not (or not yet) operational. The

light changes to steady green when the voice terminal is

able to communicate with the DEFINITY switch or with

System 85, and then goes off after a short period of time.

After the voice terminal is powered up, you can press

to test the lights and the display on your voice terminal.

24 Call appearances/

feature buttons (on right) These 24 buttons on the right of the voice terminal can be

used either for incoming or outgoing calls (call

appearances) and are labeled with an extension number or

for accessing features (feature buttons) and are labeled

with a feature name. Each has a red light telling you this is

the line you are using or this is the line you will get when

you lift your handset. The green status light next to each

call appearance and feature button tells you the line or

feature is being used.

Transfer button For transferring a call to another voice terminal.

Test

Volume control button For adjusting the volume of the following:

•The speakerphone or speaker when a call is in progress

using the 2-way speakerphone or 1-way speaker

•The handset receiver level while a call is in progress

using the handset

•The tone ringer when the speaker is off and either the

handset is inactive or the tone ringer is active

Note: When the speaker is active, the ringer volume is

automatically reduced to a low setting. The volume is

restored when the speaker is turned off.

Remember: The Volume control button on your voice

terminal does not control the volume level of adjunct

equipment.

A Quick Look at the Features

Here are brief descriptions of both voice features and display features that can be

used with the 83434DX voice terminal. Each description includes what each feature

does and how you might want to use it.

Note: You will automatically have the following features on your voice terminal:

Conference, Drop, Hold, Message, Mute, Select Ring, Test, and Transfer voice

features and Normal Mode/Exit feature (labeled on the voice terminal) among

the display features. You may also be able to use the Speakerphone (and Reset

Speakerphone) or the Speaker feature. Check with your system manager to see what

other features you can use with the DEFINITY Generic 2 or with System 85.

You may also be able to use up to 15 other features accessed with the softkeys and

display control buttons. These features are in addition to the features administered

on the call appearance/feature buttons on your voice terminal. Check with your

system manager to see which softkey features are available to you.

Voice Features

Abbreviated Dialing (AD) Allows you to store selected telephone numbers for quick

and easy dialing. Each number can be a complete or partial telephone number, an

Exit

extension number, or a feature or trunk code. There are three possible types of

lists — personal, group, and system — and you can have a total of three lists.

Numbers on a personal list are programmable by you; numbers on all other lists are

programmable only by the system manager. Use this feature as a timesaver for

dialing frequently called, lengthy, or emergency numbers. Note: Check with your

system manager for the types of lists you have and how many of each list.

Automatic Callback Sends you a special 3-burst ring indicating a previously busy

or unanswered extension is now available. Use to avoid constant redialing when you

wish to speak to someone who is frequently busy on the telephone. Note: You can

use this feature only for extensions, not for outside numbers.

Bridging/Manual Exclusion Permits you to answer or join in calls to someone else's

extension by pressing a bridged appearance button on your voice terminal. This

button can be any call appearance button labeled with another user’s primary

extension number, as assigned to you by your system manager. Use to assist in

handling calls for a designated coworker. Note: You can use the Manual Exclusion

feature to keep other users with whom you have a bridged call appearance from

listening in on an existing call.

Call Coverage/Consult Provides automatic redirection of certain calls to your voice

terminal for answering. (Your system manager determines which calls will be sent to

you.) Use to answer calls for other extensions for whom you provide coverage. Call

Coverage can also automatically redirect your calls when your voice terminal is busy,

you are out of the office, or you have pressed the Send All Calls button.

Note: If you are a covering user, you can use the Consult feature, after answering a

coverage call, to call the principal (the person for whom you are answering calls) for

private consultation. Then, you can add the calling party to the conversation,

transfer the call to the principal, or return to the calling party.

Call Forwarding — Busy/Don’t Answer Temporarily forwards all your calls to

another extension or to the attendant if your voice terminal is busy or you do not

answer your calls within a preset number of rings. Use when you want your calls to

be forwarded to a telephone number of your choice.

Call Forwarding — Follow Me Temporarily forwards all your calls to another

extension or to an outside number, depending on your system. Use when you want

your calls to be automatically forwarded to a telephone number of your choice.

Call Park Puts a call on hold at your voice terminal, for retrieval at any extension.

Use when you need to go elsewhere to get information during a call, or whenever you

wish to complete a call from a different location. Also, if the call received is for

someone else, use it to hold the call until the called party can answer it from another

voice terminal.

Call Pickup Lets you answer a call at your voice terminal for another extension in

your pickup group. Use when you wish to handle a call for a group member who is

absent or unable to answer. Note: You can use this feature only if you and the called

party have been assigned to the same pickup group by your system manager.

Conference Allows you to add a third party to a call, so you can conduct a 3-way

conversation. (If you want to conference more than three parties, call your attendant

for assistance.) Use to set up time-saving conferences, or to spontaneously include a

third party important to a conversation.

Drop Disconnects from a call without requiring you to hang up the handset, turn off

the speakerphone, or press the switchhook. Can also be used with the Conference

feature to disconnect the last party added. Use whenever you want to continue using

the handset or speakerphone for another action after ending a call.

Hold Puts a call on hold until you can return to it. While a call is on hold, you can

place another call, activate another feature, answer a waiting call, or leave your

voice terminal to do another task. Use when you have a call you don’t want to drop,

but have to interrupt briefly to do something else.

Intercom (Automatic/Dial) Gives you quick access to specified extensions. With

Automatic Intercom, you can call a predetermined partner by pressing a single

feature button. With Dial Intercom, you can call any member of a predetermined

group of users. (For the Dial Intercom feature, you need to know the group member’s

2- or 3-digit code.) Use to rapidly dial frequently called numbers.

Last Number Dialed Automatically redials the last number you dialed, either an

extension or an outside number. Use to save time in redialing a busy or unanswered

number. Available with DEFINITY Generic 2 and with System 85 R2V4 and some

R2V3 systems. Check with your system manager to see if the feature is available in

your system. Note: This feature can be accessed either with the softkeys or by

pressing an administered feature button.

Leave Word Calling (LWC) Leaves a message for another extension to call you back.

The called party will be able to dial message center, AUDIX, a covering user, to

retrieve a short, standard message which gives your name and extension, the date

and time you called, and the number of times you called. Use any time you want to

have someone call you back; it will help cut down on repeated call attempts. This

feature also allows other people in your system to leave a message for you.

Message Lets you know a caller has left a message for you when the message light

goes on. You can then follow your system manager’s local message retrieval

procedures to get your message. See the Message Retrieval procedures under the

Display Features heading.

Mute Allows you to turn off the microphone of the built-in speakerphone or the

handset. Use when you want to confer with someone in the room with you, but you

do not want the other person on the call to hear your conversation.

Priority Calling Allows you to call another extension with a distinctive 3-burst ring

to indicate your call requires immediate attention. Use when you have important or

timely information for someone.

Reset Speakerphone On those voice terminals that have the Reset Spkr label

under the button, you can use this feature to initiate an acoustic test of the

surrounding environment by using a sequence of tones. When the tones stop, your

speakerphone has finished adjusting itself for optimal performance. It is now ready

for use. Use whenever you move your voice terminal to a different location (even in

the same room), or whenever the light next to is fluttering, or when the

display shows you a message that the speakerphone needs to be reset. You can

access this feature by pressing and then or pressing the softkey

below the word “Begin” on the display. Important: You only need to use this feature

if the Reset Spkr label appears under the button and the voice terminal is

set for the Speakerphone feature.

Select Ring Allows you to choose your own personalized ringing pattern for your

voice terminal from among eight available patterns. Use to help distinguish your

incoming calls from those of other nearby voice terminals. Note: According to the

8434DX voice terminal you are using, this feature is accessed either by pressing

and then (if your 8434DX has a button) or by pressing the

button (if your voice terminal has a button).

Send All Calls Temporarily sends all your calls to the extension of a person

designated to answer them when you cannot (perhaps a secretary or receptionist).

Speaker

Shift Speaker

Speaker

Shift Hold Shift

Ring Ring

Use when you will be away from your desk for awhile, or when you do not want to be

interrupted by telephone calls.

Speaker (Listen-Only) In the listen-only mode, allows you to place calls or access

other voice features without lifting the handset. However, in order to speak to the

other party, you must use the handset. Use with feature activities that require

listening only, such as dialing while the handset is on-hook, monitoring calls on hold,

and retrieving messages. Note: Your voice terminal may be administered for either

Speaker (listen-only) or the Speakerphone (list and talk) function. Check with the

system manager.

Speakerphone Allows you to place and answer calls or access other voice features

without lifting the handset. Use the built-in speakerphone any time you prefer

hands-free communication, both speaking and listening, or for group conference

situations. Note: Your voice terminal has either the Speaker (listen-only) or the

Speakerphone (listen and speak) feature. Check with your system manager to see

how your voice terminal is administered.

Note: If your 8434DX has a button, you can press and then to

initiate the Reset Speakerphone feature. As the built-in speakerphone performs a

test of the surrounding acoustic environment, you will hear a sequence of tones.

When the tones stop, your speakerphone has finished adjusting itself for optimal

performance. It is now ready for use. (See “Reset Speakerphone.”) Important: You

can use this feature only if the Reset Spkr label appears under the button.

Test When the voice terminal is initially powered up, the green light next to

flashes if the link with the DEFINITY switch or with System 85 is not (or not yet)

operational. The light changes to steady green when the voice terminal is able to

communicate with the DEFINITY switch or with System 85, and then goes off after

Shift Shift Speaker

Speaker

Test

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