EN
8
MFV52121
Frequently asked questions
1. Why does BM-02 trigger an alarm when the baby is breathing regularly?
Cause: There is not sufficient contact between the sensor pad and the movement of the baby’s body
while the baby is breathing.
Solution:
oBabies up to 3 months are small in weight and do not change their position in the crib; therefore, you
should place the sensor pad directly under the sheet, towel or blanket on which the baby is lying. This
minimizes the possible occurrence of false alarms. As soon as the baby starts to move around the
crib, install the sensor pad under the mattress.
oIf the baby is lying with her head supported (when a doctor suggests that her head be higher than her
body), good mechanical contact between the baby, the mattress and the sensor pad must be main-
tained. Underlay the bed frame (not only the mattress) to comply with the condition in the previous
sentence. Alternatively, support the back legs of the crib.
oMake sure that the mattress applies its entire weight on the sensor pad. The mattress must not be
fitted between the crib walls too tightly so that it does not get caught above the bed frame.
2. Why doesn’t the alarm go off after the baby’s been taken out of the crib?
Cause: The sensor pad can detect various vibrations, for instance:
oPeople walking around the crib which stands on a parquet or laminate floor. The crib legs must be
supported with an anti-vibration underlay – e.g. carpet pieces.
oAn open window nearby the crib in windy weather. These interferences must be eliminated to ensure
the BM-02’s proper operation.
oThe crib leans on a fridge or another source of vibrations. Move the crib.
3. How should the BM-02 be used when monitoring twins?
Solution: Each twin must have her own crib and the cribs must not touch each other. Each baby must
have his/her own BM-02 device - i.e. a sensor pad and an evaluation unit. Do not connect two separate
pads to one evaluation unit as this would jeopardize the babies‘ lives.
4. Can the BM-02 be used in a pram, cradle or Moses basket?
Solution: Yes, but only in strict compliance with the condition that the pram is not moving and that no-
body touches it. It must be parked in a quiet windless place – i.e. not outside, on a porch, etc. The wind
and ambient noise can have a negative impact on the device and may prevent the alarm from being
activated should the baby stop breathing. The same applies to cradles and Moses baskets. However,
this use is not recommended!
5. Why does the device give a low battery warning immediately after being switched on?
Solution: Make sure you haven’t used so-called rechargeable batteries (Their voltage is lower and the
device evaluates this condition as low batteries.). Only alkaline batteries can be used.
6. Why doesn’t the device react to the baby’s movement properly anymore?
Cause: Make sure that the supply cable or its connector is not damaged. If the cable is not attached to
the crib as described in this manual it can be pulled by the baby and damaged. Another possible cause
is the careless handling of the sensor pad (it being dropped on the floor, etc.).
Solution: Contact our Service Department.
7. Can a liquid leak from the pad?
Answer: That is absolutely impossible. The pad does not contain any liquid. Please follow the information
on page 7 – Cleaning and Maintenance.
8. What should I do in the case of defects?
Solution: If you experience any difficulties with the device, please contact our distributor’s customer
line before you contact your retailer. Difficulties are not always caused by a defect. In most cases they
follow from wrong device installation, misunderstanding the user manual, etc. We will be happy to help
Book 2019 - v21.indb 8Book 2019 - v21.indb 8 10.05.2022 11:54:3010.05.2022 11:54:30
