NBS Technologies NBS5500 Bedienungsanleitung

NBS5xxx User Manual

Rev 1.2

NBS Payment Solutions 2/60 User Manual

Contents

MANUFACTURER’S DECLARATION OF CONFORMITY................................................ 5

1EQUIPMENT............................................................................................... 7

1.1 UNPACKING AND INSTALLATION........................................................................ 8

1.1.1 SAFETY INSTRUCTIONS ................................................................................ 8

1.1.2 CONNECTING THE BASE WIRES................................................................... 8

1.2 INSTALLING THE TERMINAL ON THE BASE ...................................................... 9

1.3 CHARGING THE BATTERY .................................................................................... 9

1.4 INSTALLING A ROLL OF PAPER ........................................................................ 10

1.5 ADJUSTING THE CONTRAST.............................................................................. 11

1.6 Daily Use................................................................................................................ 11

1.7 GENERAL HARDWARE DESCRIPTION.............................................................. 12

1.7.1 NBS5500, CDMA terminal, main characteristics ............................................ 12

1.7.2 NBS5600, GPRS terminal, main characteristics............................................. 13

1.7.3 NBS5700, BLUETOOTH terminal, main characteristics ................................. 14

1.7.4 NBS5800, Wi-Fi terminal, main characteristics............................................... 15

1.7.5 CDMA RF Module Information (Wavecom Q2438)......................................... 16

1.7.6 GPRS RF Module Information (Wavecom Q24PL001)................................... 16

1.7.7 Bluetooth RF Module Information (Alps UGXZ5)............................................ 16

1.7.8 Wi-Fi RF Module Information (Sagem) ........................................................... 17

1.7.9 Other common features................................................................................... 17

1.8 DETAILED HARDWARE CHARACTERISTICS.................................................... 19

1.8.1 Processors - the power of Telium®technology ............................................... 19

1.8.2 Data security.................................................................................................... 19

1.8.3 The isolation mechanism by electronic locking system .................................. 21

1.8.4 Memory capacity ............................................................................................. 22

1.8.5 Data storage time ............................................................................................ 22

1.8.6 Multimedia Card (MMC) or Secure Digital card (SD Card) ............................. 22

1.8.7 Smart card readers.......................................................................................... 23

1.8.8 Magnetic stripe card reader............................................................................. 25

1.8.9 Keypad - Navigation pad ................................................................................. 26

1.8.10 Display screen ................................................................................................. 27

1.8.11 Printer .............................................................................................................. 28

1.8.12 Modem............................................................................................................. 29

1.8.13 Power supply unit ............................................................................................ 30

1.8.14 External ports available on the base ............................................................... 31

1.9 PERIPHERALS ...................................................................................................... 35

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2SOFTWARE ............................................................................................. 36

2.1 SOFTWARE ARCHITECTURE.............................................................................. 37

2.2 SOFTWARE SECURITY MANAGEMENT ............................................................ 39

2.3 OPERATING SYSTEM (OS).................................................................................. 40

2.3.1 Bootstrap ......................................................................................................... 40

2.3.2 Operating system (OS) characteristics ........................................................... 41

2.4 TELIUM®MANAGER ............................................................................................. 42

2.4.1 Terminal initialization....................................................................................... 42

2.4.2 Terminal maintenance..................................................................................... 43

2.5 SOFTWARE LOADING.......................................................................................... 44

2.5.1 Local loading and downloading ....................................................................... 44

2.5.2 Tools: LLT and TMS........................................................................................ 44

2.5.3 Loading and managing memory allocation in the terminal ............................. 45

2.5.4 Improved software downloading...................................................................... 45

2.5.5 Starting the download...................................................................................... 46

2.6 DEVELOPMENT WORKSTATION ........................................................................ 47

2.7 OTHER SOFTWARE PACKAGES ........................................................................ 48

2.8 APPLICATIONS SOFTWARE CATALOGUE, FRANCE ...................................... 49

2.9 Standard bank software B0' CB V5.2 local payment ........................................ 49

2.9.1 Bank software EMV CB V5.2 local payment ................................................... 50

2.9.2 Other software ................................................................................................. 51

3TERMINAL MANAGEMENT SYSTEM .................................................... 52

3.1 TERMINAL MANAGEMENT SERVER (TMS)....................................................... 53

3.2 REMOTE DIAGNOSTICS AND MAINTENANCE.................................................. 54

4SERVICES................................................................................................ 55

4.1 SUMMARY OF SERVICES.................................................................................... 56

5ANNEXES................................................................................................. 57

5.1 STANDARDS ......................................................................................................... 58

5.2 DOCUMENTATION................................................................................................ 59

NBS Payment Solutions 4/60 User Manual

Telium®,

technological excellence,

high security performance.

NBS Payment Solutions 5/60 User Manual

MANUFACTURER’S DECLARATION OF CONFORMITY

NBS5xxx Terminals:

These terminals comply with Part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject

to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

For body worn operation, the terminals have been tested and meet RF exposure guidelines when used with

an accessory that contains no metal and that positions the handset a minimum of 1 cm from the body. Use of

other accessories may not ensure compliance with RF exposure guidelines.

This Class B digital apparatus complies with Canadian ICES-003.

NBS50x0B Bases:

These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

this device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

NBS5030B Base:

For compliance with FCC and Industry Canada RF Exposure Requirements, the base is required to be located

more than the safety distance of 20 cm away from any person during operation.

This Class B digital apparatus complies with Canadian ICES-003.

CAUTION: Changes or modifications to the terminal and base, not expressly approved by NBS Payment

Solutions, could void your authority to operate this equipment under FCC regulations

NBS Payment Solutions 6/60 User Manual

This equipment has been tested and found to comply with the limits for a Class B digital

devices, pursuant to Part 15 of the FCC Rules and RSS-210 of Industry Canada. These limits

are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. However, there is no guarantee that interference will

not occur in a particular installation. If this equipment does cause harmful interference to radio

or television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one of more of the following measures:

•Reorient or relocate the receiving antenna

•Increase the separation between the equipment and receiver

•Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

•Consult the dealer or an experienced radio/TV technician for help

NBS Payment Solutions 7/60 User Manual

1 EQUIPMENT

NBS5xxx is the mobile terminal for electronic payment in the 21st century.

It answers user comfort requirements, as well as the continually growing demands of payment

card providers, whether in terms of performance, security or upgradeability.

NBS5xxx is based on SAGEM Monetel's Telium®technology.

The NBS5xxx terminal is:

•ultra-powerful,

•highly secure,

•multi-application,

•very reliable,

•upgradeable,

•easy to operate.

NBS5xxx is ready for migration to EMV smart cards while still providing the secure

processing of magnetic stripe cards.

NBS5xxx is today's terminal for future electronic payment.

NBS Payment Solutions 8/60 User Manual

1.1 UNPACKING AND INSTALLATION

Carefully preserve the packaging of the terminal. It must be re-used whenever the terminal is shipped.

Packaging contains:

•PORTABLE itself, equipped with its paper roll and charging base.

•Detachable power supply unit. (The power supply unit delivered with your terminal is specially designed for

it. Do not use any other power supply.) The use of a power supply having apparently similar voltage/current

characteristics may, in spite of this, damage your terminal

•Telephone cable

•Installation Guide

1.1.1 SAFETY INSTRUCTIONS

A- To power down the terminal base:

Disconnect the terminal power supply block from the electric power supply network.

B- Li-Ion battery

The terminal is fitted with an internal Li-Ion battery which is not operator accessible. Only a qualified technician

may be authorized to open the unit and service this component.

C- Electrical power supply network

Provide an A.C receptacle that meets the following recommendations:

•Connector is installed near the equipment and is easily accessible

D- Telephone Emergency, hanging up

You have an urgent call to make but the terminal is on your telephone line.

•Remove the portable from its base.

1.1.2 CONNECTING THE BASE WIRES

Select an electrical socket that complies with the general safety instructions as outlined in “Safety

Instructions.”

To connect the base wires:

•The customer’s telephone, fax, or modem can be connected to the first telephone jack. The base labels the

first jack with a graphic depicting a phone along with the text “In”.

•Connect the telephone line to the second telephone jack. The base labels the second jack with a graphic

depicting a phone along with the text “Out”.

•Connect the supplied DC power supply to a 120 V AC receptacle. Connect the output of the adapter by

inserting the plug into the base. A gap of 3 mm between the plug and the base is normal. Do not attempt to

force the plug to eliminate the gap.

NBS Payment Solutions 9/60 User Manual

1.2 INSTALLING THE TERMINAL ON THE BASE

Install the terminal on the base so that both sets of contacts are properly mated.

1.3 CHARGING THE BATTERY

When is the battery to be charged?

•On initial start up, charge the battery for 16 hours following the environmental conditions stated below.

• When used daily the PORTABLE will recharge its batteries each time it is placed on its base. Charging

is automatic.

•A completely discharged battery requires 8 hours for a complete recharge.

•A fully charged battery can be expected to process 100 transactions.

Where is the battery to be charged?

•The environment where charging takes place influences the battery lifetime. Do not expose the terminal

to extreme temperatures. Ideally the battery should be charged away from any heat sources (radiator,

etc) at an ambient temperature between +15°C and +25°C.

•Do not expose the terminal to moisture or rain.

Charging the battery using the base.

•Place the portable on its base.

Charging using the car charger.

(The portable is out of its base)

•Connect the power supply unit to the BA-USB adapter.

•Connect this assembly to the slave mini-USB connector located on the

side of the portable.

•Connect the power supply unit to the mains.

Check that the scrolling bar appears above the battery icon.

WARNING: The Battery installed in the terminal is not user serviceable. Only a

qualified technician may be authorized to open the unit and service the unit.

NBS Payment Solutions 10/60 User Manual

1.4 INSTALLING A ROLL OF PAPER

•Raise the spring-loaded catch up to disengage the paper door from the terminal.

•Tilt the paper door towards the rear of the terminal.

•Remove and discard the empty paper roll.

•Verify that the roller is intact and securely attached to the paper door. The black

shoulder washer (left hand side) locks the paper door in place. The white gear

(right hand side) advances the paper.

•Install the paper roll (thermally coated side exposed when viewed from top) into

the compartment. The thermally sensitive side will create black marks when it is

scratched.

•Tilt the paper door towards the front of the terminal until resistance is felt.

•Press down on both corners of the paper door until it clicks into position.

The terminal is now ready for use.

Handy Tip: The amount of paper remaining can be established by peering through the hole located on the left

side of the terminal.

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