NETGEAR ProSAFE WNDAP380R Bedienungsanleitung

350 East Plumeria Drive

San Jose, CA 95134

USA

May 2013

202-11230-01

ProSAFE Dual Band Wireless-N

Access Point with RFID Support,

WNDAP380R

Reference Manual

ProSAFE Dual Band Wireless-NAccess Point with RFID Support, WNDAP380R

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product

at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.

NETGEAR recommends registering your product through the NETGEAR website. For product updates and web

support, visit http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR.

Phone (Other Countries): Check the list of phone numbers at

http://support.netgear.com/general/contact/default.aspx.

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NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of

NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change

Revision History

Publication

Part Number Publish Date Comments

202-11230-01 May 2013 First publication

Contents

Chapter 1 Introduction

About the ProSAFE Dual Band Wireless-N Access Point with RFID Support,

WNDAP380R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

What Is in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Key Features and Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Supported Standards and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . .8

Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

802.11b/g/n and 802.11a/n Standards–Based Wireless Networking. . .10

Autosensing Ethernet Connections with Auto Uplink . . . . . . . . . . . . . . .11

Hardware Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Top Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Bottom Panel with Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Chapter 2 Installation and Basic Configuration

What You Need Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Wireless Equipment Placement and Range Guidelines. . . . . . . . . . . . .15

Ethernet Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

LAN Configuration Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hardware Requirements for Computers on Your LAN . . . . . . . . . . . . . .16

Requirements for Entering IP Addresses. . . . . . . . . . . . . . . . . . . . . . . .16

Install and Configure the Wireless Access Point . . . . . . . . . . . . . . . . . . . .16

Connect the Wireless Access Point to a Computer . . . . . . . . . . . . . . . .17

Configure Basic General System Settings and Time Settings . . . . . . . .20

Configure the IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Configure the Optional DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . .23

Configure the Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . .24

Test Basic Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Mount the Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Ceiling Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Desk Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Chapter 3 Wireless Configuration and Security

Before You Configure Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . .40

Wireless Data Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

ProSAFE Dual Band Wireless-NAccess Point with RFID Support, WNDAP380R

Security Profile Concepts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Write Down Your Wireless Network Settings . . . . . . . . . . . . . . . . . . . . .44

Configure and Enable Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . .46

Configure RADIUS Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . .57

Schedule the Wireless Radios to Be Turned Off . . . . . . . . . . . . . . . . . . . .60

Configure Basic Wireless Quality of Service . . . . . . . . . . . . . . . . . . . . . . .60

Chapter 4 Management

Enable Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

SNMP Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Secure Shell and Telnet Management. . . . . . . . . . . . . . . . . . . . . . . . . .65

Upgrade the Wireless Access Point Software . . . . . . . . . . . . . . . . . . . . . .66

Web Browser Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

TFTP Server Upgrade Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Manage the Configuration File or Reset to Factory Defaults . . . . . . . . . . .69

Save the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Restore the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Restore the Wireless Access Point to the Factory Default Settings. . . .70

Reboot the Wireless Access Point without Restoring the

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Change the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Enable the Syslog Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Enable Rogue AP Detection and Monitor Access Points. . . . . . . . . . . . . .74

Enable and Configure Rogue AP Detection. . . . . . . . . . . . . . . . . . . . . .74

View and Save Access Point Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Chapter 5 Advanced Configuration

Configure Spanning Tree Protocol and 802.1Q VLANs. . . . . . . . . . . . . . .80

Configure Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Configure Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Configure Advanced Quality of Service Settings . . . . . . . . . . . . . . . . . . . .85

Configure Wireless Bridging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Configure a Point-to-Point Wireless Network. . . . . . . . . . . . . . . . . . . . .88

Configure a Point-to-Multipoint Wireless Network . . . . . . . . . . . . . . . . .93

Configure the Wireless Access Point to Repeat the Wireless

Signal Using Point-to-Multipoint Bridge Mode . . . . . . . . . . . . . . . . . . . .98

Configure RFID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Enable the RFID Module and Configure the RFID Server . . . . . . . . . .103

Monitor the RFID Module, Server, and Traffic . . . . . . . . . . . . . . . . . . .104

Reboot or Reset the RFID Module. . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Chapter 6 Monitoring

View System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Monitor Wireless Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

ProSAFE Dual Band Wireless-NAccess Point with RFID Support, WNDAP380R

View the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Chapter 7 Troubleshooting

Basic Functioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Verify the Correct Sequence of Events at Startup . . . . . . . . . . . . . . . .117

No LEDs Are Lit on the Wireless Access Point . . . . . . . . . . . . . . . . . .117

The Active LED or the LAN LED Is Not Lit . . . . . . . . . . . . . . . . . . . . . .118

The WLAN LED Is Not Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

You Cannot Access the Internet or the LAN from a

Wireless-Capable Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

You Cannot Configure the Wireless Access Point from a Browser . . . . .119

When You Enter a URL or IP Address a Time-Out Error Occurs. . . . . . .120

Troubleshoot a TCP/IP Network Using the Ping Utility. . . . . . . . . . . . . . .120

Test the LAN Path to Your Wireless Access Point. . . . . . . . . . . . . . . .120

Test the Path from Your Computer to a Remote Device . . . . . . . . . . .121

Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Troubleshoot the RFID Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Appendix A Supplemental Information

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Appendix B Command-Line Reference

Index

1. Introduction

This chapter introduces the NETGEAR® ProSAFE® Dual Band Wireless-N Access Point with

RFID Support, WNDAP380R, and describes some of the key features. The chapter includes the

following sections:

•About the ProSAFE Dual Band Wireless-N Access Point with RFID Support,

WNDAP380R

•What Is in the Box?

•System Requirements

•Key Features and Standards

•Hardware Description

Note: For more information about the topics covered in this manual, visit

the support website at http://support.netgear.com.

Note: Firmware updates with new features and bug fixes are made

available from time to time at downloadcenter.netgear.com. Some

products can regularly check the site and download new firmware,

or you can check for and download new firmware manually. If the

features or behavior of your product do not match what is described

in this guide, you might need to update your firmware.

Introduction

ProSAFE Dual Band Wireless-NAccess Point with RFID Support, WNDAP380R

About the ProSAFE Dual Band Wireless-N Access

Point with RFID Support, WNDAP380R

The ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R, going

forward in this manual referred to as the wireless access point, is a powerful building block of

a wireless LAN infrastructure. It provides concurrent 2.4 GHz 802.11b/g/n and

5 GHz 802.11a/n connectivity between wired Ethernet networks and radio-equipped wireless

notebook systems, desktop systems, print servers, and other devices. Support for two

transmit radio chains and two receive radio chains, also referred to as 2x2 multiple input,

multiple output (MIMO), can increase wireless throughput considerably.

The wireless access point provides wireless connectivity to multiple wireless network devices

within a fixed range or area of coverage, including multiple radio-frequency identification

(RFID) tags and devices. Typically, an individual in-building wireless access point provides a

maximum connectivity area with about a 500-foot radius. The wireless access point can

support a maximum of 128 clients (64 for the 2.4 GHz radio and 64 for the 5 GHz radio) in a

range of several hundred feet. The throughput is shared between all clients. To meet the

required coverage, throughput, and quality of your wireless network, install a sufficient

number of wireless access points.

The wireless access point acts as a bridge between the wired LAN and wireless clients.

Connecting multiple wireless access points through a wired Ethernet backbone can further

increase the wireless network coverage. As a mobile computing device moves out of the

range of one wireless access point, it moves into the range of another. As a result, wireless

clients can freely roam from one wireless access point to another and still maintain a

seamless connection to the network.

The autosensing capability of the wireless access point allows packet transmission at up to

300 Mbps, or at reduced speeds to compensate for distance or electromagnetic interference.

What Is in the Box?

The product package contains the following items:

•ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

•Straight through Category 5 Ethernet cable

•Power adapter and cord (12V, 1A)

•Wall-mount kit

•Installation guide

If any parts are missing or damaged, contact your reseller or customer support in your area.

Visit the NETGEAR website at http://support.netgear.com/general/contact/default.aspx for

the telephone number of customer support in your area. Keep the installation guide, along

with the original packing materials. If you need to return the wireless access point for repair,

use the packing materials to repack the wireless access point.

Introduction

ProSAFE Dual Band Wireless-NAccess Point with RFID Support, WNDAP380R

System Requirements

Before installing the wireless access point, make sure that your system meets these

requirements:

•A 10/100/1000 Mbps local area network device such as a hub or switch.

•The Category 5 UTP straight-through Ethernet cable with RJ-45 connector included in the

package, or one like it.

•A 100–120V, 50–60 Hz AC power source.

•A computer with the TCP/IP protocol installed and a web browser for configuration, such

as Microsoft Internet Explorer 8.0 or later, or Mozilla Firefox 18.0 or later.

•If you use radio-frequency identification (RFID) tags and devices, a computer that

functions as an RFID server.

Key Features and Standards

This section includes the following subsections:

•Supported Standards and Conventions

•Key Features

•802.11b/g/n and 802.11a/n Standards–Based Wireless Networking

•Autosensing Ethernet Connections with Auto Uplink

The wireless access point is easy to use and provides solid wireless and networking support.

It also offers a wide range of security options.

Supported Standards and Conventions

The wireless access point supports the following standards and conventions:

•Standards compliance.The wireless access point complies with the IEEE 802.11a/b/g

standards for wireless LANs and is Wi-Fi certified for 802.11n standard.

•WPA and WPA2. The wireless access point provides WPA and WPA2 enterprise-class

strong security with RADIUS and certificate authentication as well as dynamic encryption

key generation. The WPA-PSK and WPA2-PSK pre-shared key authentication does not

have the overhead of RADIUS servers but provides the strong security of WPA.

•Multiple BSSIDs. The wireless access point supports multiple BSSIDs. When a wireless

access point is connected to a wired network and a set of wireless clients, it is called a

basic service set (BSS). The basic service set identifier (BSSID) is a unique identifier

attached to the header of packets sent over a WLAN that differentiates one WLAN from

another when a mobile device tries to connect to the network.

The multiple BSSID feature allows you to configure up to 16 SSIDs (8 per radio) on your

wireless access point and assign different configuration settings to each SSID.All the

Introduction

ProSAFE Dual Band Wireless-NAccess Point with RFID Support, WNDAP380R

configured SSIDs are active, and the network devices can connect to the wireless access

point by using any of these SSIDs.

•DHCP server and client.The DHCP server of the wireless access point can provide a

dynamic IP address to wireless clients. The wireless access point can also act as a client

and obtain an IP address from a DHCP server on the LAN.

•SNMP.The wireless access point supports Simple Network Management Protocol

(SNMP) for Management Information Base (MIB) management.

•STP. The wireless access point supports Spanning Tree Protocol (STP).

•802.1Q VLAN.A network of computers can behave as if they are connected to the same

network even though they might actually be physically on different segments of a LAN.

Virtual LANs (VLANs) are configured through software rather than hardware, which

makes them very flexible. VLANs are very useful for user and host management,

bandwidth allocation, and resource optimization.

Key Features

The wireless access point provides solid functionality, including the following features:

•Dual band. The wireless access point can operate concurrently in the 2.4 GHz and

5 GHz bands.

•Multiple operating modes:

-Wireless access point. The wireless access point operates as a standard

802.11b/g/n and 802.11a/n access point for clients.

-Point-to-point bridge. The wireless access point communicates with another access

point that functions in bridge mode. You can use this mode with or without client

association.

-Point-to-multipoint bridge. The wireless access point is the master for a group of

access points that function in bridge mode, that send all traffic to the master, and that

do not communicate directly with each other. You can use this mode with or without

client association.

-Repeating the wireless signal. The wireless access point does not function as an

access point for clients but functions only in point-to-multipoint bridge mode to repeat

the wireless signal and send all traffic to a remote access point.

•WMM. Wi-Fi Multimedia (WMM) is a subset of the 802.11e standard. WMM allows

wireless traffic to have a range of priorities, depending on the kind of data.

Time-dependent information, like video or audio, has a higher priority than normal traffic.

For WMM to function correctly, wireless clients also need to support WMM.

•QoS. Quality of Service (QoS) support lets you configure parameters that affect traffic

flowing from the wireless access point to the client station and traffic flowing from the

client station to the wireless access point.

•Hotspot support. You can allow all HTTP (TCP, port 80) requests to be captured and

redirected to the URL you specify.

•Rogue AP detection.RogueAP filtering ensures that unknown APs are not given

access to any part of the secured wireless and wired LAN.

Introduction

ProSAFE Dual Band Wireless-NAccess Point with RFID Support, WNDAP380R

•Access control.MAC address filtering can ensure that only trusted wireless clients can

use the wireless access point to gain access to the wireless and wired LAN.

•Security profiles.When using multiple BSSIDs, you can configure unique security

settings (encryption, SSID, and so on) for each BSSID.

•Hidden mode. The SSID is not broadcast, assuring that only clients configured with the

correct SSID can connect.

•Telnet and SSH command-line Interface. Using an application such as PuTTY, you can

access the wireless access point over a Telnet or Secure Shell (SSH) connection and use

the command-line interface (CLI) to configure the wireless access point.

•Upgradeable firmware. Firmware is stored in flash memory. You can upgrade it easily,

using only your web browser, and you can upgrade it remotely. You can also use the

command-line interface.

•Configuration backup. Configuration settings can be backed up to a file and restored.

•Secure and economical operation. Adjustable power output allows more secure or

economical operation.

•PoE support. Using Power over Ethernet (PoE), any 802.3af-compliant midspan or

end-span sources can supply power to the wireless access point over the Ethernet port.

The wireless access point can receive all required power on one Ethernet port from a

single PoE source.

•Autosensing Ethernet connection with Auto Uplink™ interface. Connects to

10/100/1000 Mbps IEEE 802.3 Ethernet networks.

•LED indicators. Power/Test, Active, LAN, and WLAN for each radio mode are easily

identified.

•VLAN security profiles. Each security profile is automatically allocated a VLAN ID when

the security profile is modified.

802.11b/g/n and 802.11a/n Standards–Based Wireless

Networking

The wireless access point provides a bridge between wired Ethernet LANs and 802.11b/g/n-

and 802.11a/n-compatible wireless LAN networks. It provides connectivity between wired

Ethernet networks and radio-equipped wireless notebook systems, desktop systems, print

servers, RFID tags, and other devices.

In addition, the wireless access point supports the following wireless features:

•Aggregation support

•Reduced InterFrame spacing support

•2 x 2 multiple input, multiple output (MIMO) support

•Distributed coordinated function (CSMA/CA, back-off procedure, ACK procedure,

retransmission of unacknowledged frames)

•RTS/CTS handshake

•Beacon generation

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