Nortel M3900 series Bedienungsanleitung

Meridian 1

M3900 Series Meridian Digital

Telephones

Description, Installation and Administration

Document Number: 553-3001-216

Document Release: Standard 5 00

Date: January 2002

Year Publish FCC TM

Printed in Canada

Information is subject to change without notice Nortel Networks reserves the right to make changes in design

or components as progress in engineering and manufacturing may warrant This equipment has been tested

and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the

radio interference regulations of Industry Canada These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment This equipment

generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user will be required to correct the

interference at their own expense

SL-1 and Meridian 1 are trademarks of Nortel Networks

Page 3 of 174

M3900 Series Meridian Digital Telephones Description, Installation and Administration

Revision history

January 2002

Standard 5.00. Up-issued to include content for Meridian 1 Release 25.40 and

M3900 Phase III.

pril 2000

Standard 4.00. This is a lobal document and is up-issued for X11 Release

25.0x. Document chan es include removal of: redundant content; references

to equipment types except Options 11C, 51C, 61C, and 81C; and references

to previous software releases.

ugust 1999

Standard 3.00.

ugust 1999

Standard 2.00.

June 1999

Standard 1.00.

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553-3001-216 Standard 5 00 January 2002

Page5of174

M3900 Series Meridian Digital Telephones Description, Installation and Administration

Contents

bout this document . . . . . . . . . . . . . . . . . . . . . . . 11

Relateddocuments ........................................ 11

Functional description . . . . . . . . . . . . . . . . . . . . . . 13

Contents ................................................ 13

Referencelist ............................................ 14

Overview ............................................... 14

Enhancements for X11 Release 25 and X11 Release 25.40 . . . . . . . . 15

FullDuplexHandsfree .................................. 16

System-InitiatedLan ua eSelection ....................... 17

CallForwardEnhancementforM3900sets .................. 18

31-Di itDialin ........................................ 18

Context Sensitive Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

CallersList ......................................... 20

RedialList.......................................... 20

PauseinDialin Strin .................................. 21

SpecialCharacterSupport ................................ 22

M3900HeadsetStateSupport ............................. 22

Set-to-SetMessa in .................................... 22

One-Button Feature Access to Corporate Directory . . . . . . . . . . . . 25

CorporateDirectorySearchEnhancement ................... 26

Operatin parametersfortheCorporateDirectory........... 27

VirtualOffice.......................................... 27

Clearin oftheDirectoryServicesPassword ............... 28

Clearin oftheCallersListandRedialList ................ 28

AutomaticLo outforVirtualOffice ..................... 29

SpeedCallforVirtualOffice ........................... 29

Page 6 of 174 Contents

553-3001-216 Standard 5 00 January 2002

Operatin parametersforVirtualoffice ................... 29

Display-basedExpansionModule ......................... 30

FlashDownload ....................................... 30

System-InitiatedLan ua eDownload ...................... 30

Set-to-SetMessa in ................................... 30

Lan ua eselectiondurin softwareinstallation............... 31

Generalfeatures .......................................... 31

Featurekeys .......................................... 32

PersonalDirectory ................................... 32

Pro rammable Line/Feature Keys (self-labeled) . . . . . . . . . . . . 35

SoftKeys(self-labeled) ............................... 35

Pro rammableFeatures ............................... 35

Forfeaturekeyassi nmentinformationsee: ............... 36

M3901EntryTelephone ................................. 36

M3902BasicTelephone ................................. 37

M3903EnhancedTelephone ............................. 38

M3904ProfessionalTelephone ........................... 40

M3905CallCenterTelephone ............................ 42

Hardwareoptions .......................... 45

Contents ................................................ 45

Description.............................................. 46

Accessory Connection Module (ACM) . . . . . . . . . . . . . . . . . . . . . . . . 47

AlternatekeycapsfortheM3905 ............................ 48

Analo TerminalAdapter(ATA) ............................ 49

ComputerTelephonyInte rationAdapter(CTIA) ............... 49

Telephone Application Pro rammin Interface

(TAPI)software .......................................... 49

Personal Directory PC Utility Software . . . . . . . . . . . . . . . . . . . . . . . . 50

Personal Directory PC Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

ExpansionModules ....................................... 51

Display-basedExpansionModule ......................... 51

Key-basedExpansionModule ............................ 51

ExternalAlerterandRecordin Interface ...................... 51

Contents Page7of174

M3900 Series Meridian Digital Telephones Description, Installation and Administration

Handset option for the M3905 Call Center Telephone . . . . . . . . . . . . 52

Headsetoptions .......................................... 52

TelephoneWallMountKit ................................. 52

FullDuplexHandsfree ..................................... 52

Configure the M3900 Series Meridian

Digital Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Contents ................................................ 55

Referencelist ............................................ 56

Description .............................................. 56

Confi ure the M3901, M3902, M3903, M3904,

andM3905telephone ...................................... 57

Tasksummarylist ...................................... 60

Confi ureforCorporateDirectoryandSet-to-Set................ 65

Messa in ............................................... 66

To clear or reset a Directory Password for

theM3900Seriestelephone .............................. 66

Confi uretheVirtualOfficeFlexibleFeatureCodes ............. 67

PrintalistorcountofVirtualOfficetelephones ................. 68

Confi uretheVirtualOfficePhantomloop..................... 68

PrintdataforVirtualandHostTerminals ...................... 69

Print M3900 firmware versions found on the system disk . . . . . . . . . . 69

Confi ure parameters for System-wide Flash Download . . . . . . . . . . 70

Confi ure parameters for the Full Duplex Handsfree (FDHF) functionality

Commands in LD 32 to support the Flash Download feature . . . . . . . 73

M3900Serieskeydescriptions .............................. 74

M3901keydescriptions ................................. 74

M3902keydescriptions ................................. 76

M3903keydescriptions ................................. 77

M3904keydescriptions ................................. 80

M3905keydescriptions ................................. 83

Page 8 of 174 Contents

553-3001-216 Standard 5 00 January 2002

Installation................................ 87

Contents ................................................ 87

To install the M3900 Series Meridian Di ital Telephones . . . . . . . 88

Telephonepositions .................................... 88

Towallmountthetelephone.............................. 89

Accessory Connection Module (ACM) . . . . . . . . . . . . . . . . . . . . . 89

Accessory keyin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

ToinstalltheAnalo TerminalAdapter ..................... 91

ToinstallPersonalDirectoryPCUtilitysoftware ............. 94

ToinstalltheKey-basedExpansionModuleAccessory ........ 95

ToinstalltheSin leKBAFootstand ..................... 97

ToinstalltheExpansionKBAFootstand.................. 98

ToinstalltheDisplay-basedExpansionModule .............. 98

To install the handset option for the M3905

CallCenterTelephone .................................. 99

Headsetoptions ........................................ 101

ToinstallalternatekeycapsfortheM3905 .................. 101

ToinstalltheFDHFcartrid e ............................. 102

Environmental and safety considerations . . . . . . 105

Contents ................................................ 105

Referencelist ............................................ 105

Temperatureandhumidity.................................. 106

Safety and Electroma netic Compatibility . . . . . . . . . . . . . . . . . . . . . 107

Headsetconsiderations .................................... 108

Lineen ineerin ......................................... 109

M3900setpowerconsumption .............................. 109

Contents ................................................ 111

Featureoverview ......................................... 113

FlashDownloadProcedureoverview ......................... 114

Determinin software,M3900PSWV,orfirmwareversions ....... 121

X11softwareversions................................... 121

M3900lan ua ePSWVversions .......................... 121

M3900firmwareversions ................................ 122

Contents Page9of174

M3900 Series Meridian Digital Telephones Description, Installation and Administration

DetailedFlashDownloadprocedure:.......................... 123

Procedurenotes: ..................................... 128

Overlay97 .............................................. 128

Overlay32 .............................................. 131

Sin le-SetFlashDownload ............................... 131

System-wideFlashDownload............................. 132

PrintFirmwareVersionsonM3900Sets ....................... 134

QueryDiskFirmwareVersions .............................. 135

FlashDownloadadvisements................................ 138

PSDLInstallationProcedure ................................ 142

InstallationproceduresforOptions61C,81,and81C .......... 142

Performadatadump ...................................... 143

STATthehardware ....................................... 144

SplittheCores ........................................... 144

InstallsoftwareonCore/Net1 ............................... 145

Switchcallprocessin toCore/Net1 ......................... 147

TestCore/Net1 .......................................... 148

InstallsoftwareonCore/Net0 ............................... 148

Exitin splitmode ........................................ 150

Synchronizetheharddisks.................................. 152

Performadatadump ...................................... 152

InstallprocedureforOption51C ............................. 153

Performadatadump ...................................... 153

STATthehardware ....................................... 154

InstallPSDLFile ......................................... 154

TestCallProcessin ....................................... 155

Completetheup rade...................................... 156

Installation procedure for Option 11C and Option 11 Mini . . . . . . . . . 156

InstallProceduresfor81CPentiumIICallProcessor ............. 158

Performadatadump ...................................... 159

STATthehardware ....................................... 160

Page 10 of 174 Contents

553-3001-216 Standard 5 00 January 2002

CheckthatCore0isactive ................................. 160

SplittheCores ........................................... 160

InstallPSDLfileonCore/Net1.............................. 161

Switchcallprocessin toCore/Net1.......................... 162

TestCore/Net1 .......................................... 163

Exitin splitmode ........................................ 165

TestCore/Net1andCore/Net0 ............................. 165

Performadatadump ...................................... 165

Commands for System wide Flash Download of M3900 sets . . . . . . . 166

Listofterms .............................. 171

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