Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - COMMAND LINE UTILITIES REFERENCE 10.3... Installations- und Betriebshandbuch

Novell®

www.novell.com

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AUTHORIZED DOCUMENTATION

ZENworks 10 Configuration Management Upgrade Guide

ZENworks

10 Configuration Management

10.3

March 30, 2010

Upgrade Guide

novdocx (en) 7 January 2010

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4ZENworks 10 Configuration Management Upgrade Guide

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Contents 5

Contents

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About This Guide 7

1What’sNew 9

1.1 Support for New Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.2 Support for New Versions of Administration Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.3 General Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.4 Asset Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.4.1 User-Based Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.4.2 ZENworks Control Center Enhancements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.5 Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.6 Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.7 Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.8 New Bundle Right and Policy Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.9 Patch Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.10 Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.11 Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.12 Upgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.13 ZENworks Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 Upgrading from ZENworks Configuration Management 10.0.xto SP3 (10.3) 15

2.1 Pre-Upgrade Tasks for BusinessObjects Enterprise Server . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.1.1 Uninstalling BusinessObjects Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.1.2 Installing ZENworks Reporting Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.2 Upgrading to ZENworks Configuration Management 10.3. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.3 Post-Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.3.1 Reinstalling the Novell File Upload Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.3.2 Rebuilding the Embedded or External Sybase Database . . . . . . . . . . . . . . . . . . . . . 19

3 Upgrading from ZENworks Configuration Management 10.1.xto SP3 (10.3) 21

3.1 Understanding What the Upgrade Does Not Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2 Upgrading to ZENworks Configuration Management 10.3. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.3 Post-Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.3.1 Reinstalling the Novell File Upload Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.3.2 Uploading WAIK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.3.3 Installing ZENworks Reporting Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.3.4 Rebuilding the Embedded or External Sybase Database . . . . . . . . . . . . . . . . . . . . . 24

4 Upgrading from ZENworks Configuration Management 10.2.xto SP3 (10.3) 25

4.1 Upgrading to ZENworks Configuration Management 10.3. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.2 Post-Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.2.1 Upgrading ZENworks Reporting Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.2.2 Reinstalling the Novell File Upload Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.2.3 Uploading WAIK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.2.4 Installing Sysinfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.2.5 Rebuilding the Embedded or External Sybase Database . . . . . . . . . . . . . . . . . . . . . 28

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4.2.6 Redefining Additional LDAP Servers for a ZENworks Server . . . . . . . . . . . . . . . . . . 28

A Reinstalling the Novell File Upload Extension 29

B ZENworks 10 Configuration Management Upgrade Paths Quick Reference 31

About This Guide 7

novdocx (en) 7 January 2010

About This Guide

This guide includes information about new enhancements in Novell®ZENworks®10 Configuration

Management SP3 and information to help you successfully upgrade to this release.

The information in this guide is organized as follows:

Chapter 1, “What’s New,” on page 9

Chapter 2, “Upgrading from ZENworks Configuration Management 10.0.x to SP3 (10.3),” on

page 15

Chapter 3, “Upgrading from ZENworks Configuration Management 10.1.x to SP3 (10.3),” on

page 21

Chapter 4, “Upgrading from ZENworks Configuration Management 10.2.x to SP3 (10.3),” on

page 25

Appendix A, “Reinstalling the Novell File Upload Extension,” on page 29

Appendix B, “ZENworks 10 Configuration Management Upgrade Paths Quick Reference,” on

page 31

Audience

This guide is intended for ZENworks administrators.

Feedback

We want to hear your comments and suggestions about this manual and the other documentation

included with this product. Please use the User Comments feature at the bottom of each page of the

online documentation, or go to the Novell Documentation Feedback site (http://www.novell.com/

documentation/feedback.html) and enter your comments there.

Additional Documentation

ZENworks 10 Configuration Management is supported by other documentation (in both PDF and

HTML formats) that you can use to learn about and implement the product. For additional

documentation, see the ZENworks 10 Configuration Management documentation Web site (http://

www.novell.com/documentation/zcm10/index.html).

Documentation Conventions

In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and

items in a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party

trademark.

When a single pathname can be written with a backslash for some platforms or a forward slash for

other platforms, the pathname is presented with a backslash. Users of platforms that require a

forward slash, such as Linux*, should use forward slashes as required by your software.

8ZENworks 10 Configuration Management Upgrade Guide

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What’s New

novdocx (en) 7 January 2010

What’s New

The following sections describe the new features in Novell®ZENworks®10 Configuration

Management SP3:

Section 1.1, “Support for New Platforms,” on page 9

Section 1.2, “Support for New Versions of Administration Browsers,” on page 9

Section 1.3, “General Enhancements,” on page 10

Section 1.4, “Asset Management,” on page 10

Section 1.5, “Authentication,” on page 11

Section 1.6, “Content,” on page 11

Section 1.7, “Imaging,” on page 11

Section 1.8, “New Bundle Right and Policy Right,” on page 11

Section 1.9, “Patch Management,” on page 12

Section 1.10, “Remote Management,” on page 12

Section 1.11, “Reporting,” on page 12

Section 1.12, “Upgrading,” on page 12

Section 1.13, “ZENworks Appliance,” on page 13

1.1 Support for New Platforms

ZENworks 10 Configuration Management SP3 provides the following new features or

enhancements:

Support for Windows* Server* 2008 R2 as a Primary Server

Support for Windows 7 as a managed device

NOTE: Windows 7 is also supported as a managed device (except for Personality Migration)

in Update for ZENworks 10 Configuration Management SP2 (10.2.2) or later.

For more information, see “System Requirements” in the ZENworks 10 Configuration Management

Installation Guide.

1.2 Support for New Versions of Administration

Browsers

The ZENworks Control Center now supports the following additional browser versions:

Mozilla* Firefox* 3.5

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1.3 General Enhancements

The following general enhancements have been made:

Coexistence support for ZENworks 10 and ZENworks 7.xDesktop Management (ZDM 7).

Migration of devices with ZENworks 7.xDesktop Management and ZENworks 7.5 Asset

Management to ZENworks 10 devices.

Added Authentication as a Primary Server function for which you can establish Closest Server

Rules.

User source connections can be added and removed through the zman utility.

Support for failover of user source connections for Novell eDirectoryTM.

1.4 Asset Management

The following enhancements have been made to Asset Management.

Section 1.4.1, “User-Based Licensing,” on page 10

Section 1.4.2, “ZENworks Control Center Enhancements,” on page 10

1.4.1 User-Based Licensing

Asset Management now includes support for user-based license models.

With user-based license models, licensed users are associated with devices, which are associated

with software product installations. A license is consumed only if a software product installation is

found on a device associated with the user. If multiple installations of the product are installed on

multiple devices associated with the user, a single license is consumed.

Two user-based license models are supported: Per-User and Per-Named User.

The Per-User license model covers all users except those you specifically exclude (excluded users).

Any user associated with a product installation consumes a license. Product installations associated

with excluded users are either covered by other license entitlements (if Per-Installation entitlements

exist that cover the same product) or reported as unresolved installations.

The Per-Named User license model covers only those users you specifically include (covered users).

Any covered user associated with a product installations consumes a license. Product installations

associated with non-covered users are either covered by other entitlements (if Per-Installation

Entitlements exist that cover the same product) or reported as unresolved installations.

1.4.2 ZENworks Control Center Enhancements

Enhancements have been made to various Asset Management features in ZENworks Control Center

to increase usability:

On a document’s Relationship page, you can now add the document to existing contracts,

entitlements, and purchase summary records.

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