Pitney Bowes dm475m series Handbuch
Digital Mailing System
DM300M, DM400M & DM475M series
Operator Guide
UK Version
iSDC2036A
Table of Contents
Chapter 1 Introduction
About Your Digital Mailing System .....................................1-2
About IntelliLink™ ..............................................................1-3
Postal Requirements .........................................................1-3
Safety ................................................................................1-4
Specifications ....................................................................1-6
Chapter 2 Getting to Know Your Machine
Machine Features–Front DM300M ....................................2-2
Machine Features–Front DM400M ....................................2-4
Machine Features–Front DM475M ....................................2-6
Control Panel .....................................................................2-8
Machine Features (DM300M/400c)–Rear .......................2-10
Machine Features (DM475M)–Rear ................................ 2-11
Moving the DM300M/400c ...............................................2-12
Warning: Do Not Move the DM475M by Yourself ............2-12
Chapter 3 Running Mail
Before You Begin ...............................................................3-3
Checklist ............................................................................3-3
Home Screen .....................................................................3-3
Selecting Postage .............................................................3-4
Using the Weighing Platform (Scale) ......................... 3-4
Standard Operation ............................................... 3-4
Differential Weighing ............................................ 3-5
Entering Weight Manually ......................................... 3-6
WOW® (Weight-on-the-way) & Pricing in
Proportion (DM475M) ................................................ 3-6
Surcharge Payments ................................................. 3-7
Parcelforce FrankPay ................................................ 3-7
Other Royal Mail Services ......................................... 3-7
Selecting an Account to Track Postage .............................3-8
Envelope Messaging .........................................................3-8
Advancing the Date on the Machine ..................................3-9
Checking and Clearing the Batch Count ........................3-10
Checking the Batch Count ....................................... 3-10
ii SDC2036A
Table of Contents
Chapter 4 Normal and Custom Presets
What is a Preset? ..............................................................4-2
Normal Preset ...................................................................4-2
Selecting the Normal Preset ...................................... 4-3
Viewing the Normal Preset ......................................... 4-3
Defining New Values for the Normal Preset ............... 4-3
Custom Presets ................................................................4-4
Selecting a Custom Preset ....................................... 4-4
Viewing Custom Preset .............................................. 4-4
Defining a New Custom Preset .................................. 4-5
Editing a Custom Preset Name .................................. 4-6
Overwriting a Custom Preset ..................................... 4-6
Deleting a Custom Preset .......................................... 4-7
Printing a Record of the Batch Count ...................... 3-10
Clearing the Batch Count ..........................................3-11
Printing Mail .....................................................................3-12
Manually Feeding Envelopes (DM300M) ................. 3-12
Automatically Feeding Envelopes
(DM400M/DM475M)................................................. 3-13
Printing Tapes .......................................................... 3-14
WOW® Mode (DM475M only) ................................. 3-15
Printing Options ...............................................................3-16
Seal the Envelope Only ........................................... 3-16
Printing Date & Time or Envelope Messaging on
Incoming Mail ........................................................... 3-17
Permit Printing ......................................................... 3-17
Text Messages .................................................................3-18
What is a Text Message? ......................................... 3-18
Selecting a Text Message ........................................ 3-18
Viewing a Text Message .......................................... 3-18
Creating a Text Message ......................................... 3-19
Delete a Text Message ............................................. 3-19
Edit a Text Message ................................................. 3-20
Edit a Text Message Name ...................................... 3-20
iiiSDC2036A
Table of Contents
Chapter 6 System Options
System Options Introduction .............................................6-3
Basic Options ....................................................................6-4
Advancing the Date/Returning to Today's Date ......... 6-4
Adjusting the Contrast of the Display ......................... 6-4
Configuring the Tape Button ....................................... 6-4
Setting the Timeouts .................................................. 6-5
Setting the Normal Preset Timer ......................... 6-5
Setting Sleep Mode Activation Time .................... 6-5
Setting Wait for Envelope (DM400M/DM475M) ... 6-6
Setting the Low Funds Warning ................................. 6-6
Chapter 5 Adding Postage/Connecting to Data Centre
About the Postage by Phone System ................................5-3
How does the system operate? ................................ 5-3
Preparing to Refill with Postage ........................................5-3
LAN or PC Meter Connect™? ...........................................5-3
Connecting Your System to a LAN ....................................5-4
Connecting Your System Using PC Meter Connect™ .......5-5
Checking Funds (Postage) Available in your System ........5-5
Checking Your Postage by Phone® Account Balance ......5-5
Refill Postage ....................................................................5-6
Secure Refill .....................................................................5-6
Printing a Funds (Postage) Report ....................................5-7
Downloads from the Data Centre to Your System .............5-7
System Update ......................................................... 5-8
Envelope Messaging (Advertisements) ..................... 5-8
Software Update (mandatory) .................................... 5-8
Postal Inspection (mandatory) .................................. 5-8
Postal Rate Update (mandatory) ............................... 5-9
Connecting to the Data Centre (other than for Postage) .5-10
Check for Updates ................................................... 5-10
iv SDC2036A
Table of Contents
Changes to the Lock Code & Password .................... 6-7
Setting the Lock Code ......................................... 6-7
Disabling the Lock Code ...................................... 6-7
Changing the Lock Code ..................................... 6-8
Setting/Disabling the Supervisor Password ......... 6-8
Serial Port ..........................................................................6-8
Setting Scale Options ........................................................6-9
Zero the Scale ............................................................ 6-9
Turning Auto Scale On or Off ..................................... 6-9
Setting Weight Change Options ............................... 6-10
Current WOW Weight Limit (DM475M only) ............ 6-10
WOW Start Key Options (DM475M only) ................. 6-10
Setting the Scale Location Code .............................. 6-10
Connecting to the Data Centre ........................................ 6-11
Check for Updates ....................................................6-11
Distributor Settings ................................................... 6-12
Access the Distributor Settings .......................... 6-12
Parameter Descriptions ..................................... 6-13
Network Settings .............................................................6-14
Firewall Settings ..............................................................6-14
Connection Mode ............................................................6-14
Advanced Options ...........................................................6-14
Run Install Mode ...................................................... 6-14
Meter Withdrawal ..................................................... 6-14
Chapter 7 Maintenance
Replacing the Ink Cartridge/Printhead ...............................7-2
Filling the Moistener (DM400M/DM475M) .........................7-6
Filling the Moistener (DM300M Only) ................................7-7
Maintaining the Moistener (DM400M/DM475M) ................7-8
Maintaining the Moistener .......................................... 7-8
Cleaning the Stripper Blade &
Brush Assembly ......................................................... 7-8
Cleaning the Shield & Wick ........................................ 7-9
vSDC2036A
Table of Contents
Chapter 8 Troubleshooting
Getting Help .......................................................................8-2
Power Problems (nothing displays) ...................................8-2
Error Messages .................................................................8-3
Printing Problems ..............................................................8-4
Feeding Problems .............................................................8-5
Display Problems ...............................................................8-9
Problems with Postage Refill .............................................8-9
Moistening Problems .......................................................8-10
Viewing System Configuration Levels .............................8-10
Chapter 9 Supplies and Options
Options ..............................................................................9-2
Weighing Platforms .................................................... 9-2
Moistener ................................................................... 9-2
Envelope Messaging (Ads) ........................................ 9-2
Departmental Accounting ........................................... 9-2
How to Order .....................................................................9-3
Supplies .............................................................................9-3
Maintaining the Moistener (DM300M Only) .....................7-10
Removing the Moistener .......................................... 7-10
Removing the Moistener Brush ................................ 7-10
Removing the Shield and Wick ................................ 7-12
Running Print Tests .........................................................7-13
Test Print .................................................................. 7-13
Cleaning the Printer Nozzles (Purging) .................... 7-14
vi SDC2036A
Table of Contents
Chapter 11 Departmental (Standard) Accounting
Overview of the Accounting Feature ................................ 11-2
Turning On Accounting (if available) ................................ 11-2
Turning Off Accounting .................................................... 11-3
Selecting an Account ....................................................... 11-3
Creating an Account ........................................................ 11-4
Editing an Account/Setting Up Account Passwords ......... 11-5
Turning On Account Passwords ...................................... 11-6
Turning Off Account Passwords ...................................... 11-6
Viewing Account Totals .................................................... 11-7
Clearing Account Totals ................................................... 11-8
Clearing all Accounts ....................................................... 11-9
Deleting an Account ....................................................... 11-10
Chapter 12 INVIEW/ Budget Manager Accounting
Introduction ......................................................................12-4
Turning INVIEW/ Budget Manager On ............................12-4
Turning INVIEW/ Budget Manager Off ............................12-4
Logging On to INVIEW/ Budget Manager ........................12-5
If your system is setup for Operators ....................... 12-5
If your system is not setup for Operators ................. 12-5
If your system is Locked .......................................... 12-5
Chapter 10 Reports
Overview of Reports ........................................................10-2
Last 5 Refills Report ........................................................10-2
Funds Report ...................................................................10-2
Single Account Report .....................................................10-3
Multi-Account Summary Report .......................................10-3
Account List Report .........................................................10-4
Upload Summary Report .................................................10-4
System Setup Report ......................................................10-4
Error Report .....................................................................10-5
Configuration Report .......................................................10-5
Permit Report ..................................................................10-6
Software Version Report ..................................................10-6
Rates Summary Report ...................................................10-7
viiSDC2036A
Table of Contents
Logging Off from INVIEW/ Budget Manager ...................12-5
If your system is setup for Operators ....................... 12-5
Importing and Backing Up Data Using
PC Transfer Utility ........................................................12-6
Uploading Budget Manager/ INVIEW data to Total
Meter Reporting ...............................................................12-6
External Memory .............................................................12-7
Setting a Station ID ..........................................................12-7
Setting Up the Owner (Budget Manager Only) ................12-8
Setting Up Job IDs/ Job ID 1 and 2 .................................12-8
Configuring the Optional Barcode Scanner .....................12-9
Setting the Default Scan Type .................................. 12-9
Combining Barcodes .............................................. 12-10
Adding Barcode Prefixes ....................................... 12-12
Setting Auto-Enter .................................................. 12-13
Preparing Barcodes ............................................... 12-13
Configuring Operators ...................................................12-14
Enabling Operators ................................................ 12-14
Setup Operators ..................................................... 12-15
Important Notes Regarding Operator Functions .... 12-16
INVIEW/ Budget Manager Account Structure ................12-16
Turning Account Passwords On/Off ...............................12-18
Creating Accounts .........................................................12-18
Creating a Subaccount or Subsubaccount ....................12-20
Viewing or Editing Accounts ..........................................12-21
Deleting Accounts ..........................................................12-22
Clearing Account Data ...................................................12-23
Selecting the Accounting Period ....................................12-24
Global Surcharge ...........................................................12-26
Turning Global Surcharge On or Off ...................... 12-26
Selecting the Global Surcharge Method ................ 12-27
Selecting an Account to Print Postage ..........................12-28
Selecting an Account Manually .............................. 12-28
Selecting an Account by Name .............................. 12-28
Selecting an Account by Speed Code .................... 12-29
Entering a Surcharge .....................................................12-30
viii SDC2036A
Table of Contents
Selecting Job IDs/ Job ID 1 and 2 .................................12-31
Entering Manual Transactions .......................................12-32
Transferring Transaction Data .......................................12-33
Clearing the Transaction Log .........................................12-34
Setting the Condition for the Log Full Warning ..............12-35
Defining the Log Full Action ...........................................12-36
INVIEW/ Budget Manager Accounting Reports .............12-37
Printing Reports ..................................................... 12-37
Custom Reports ..................................................... 12-38
Creating a Custom Report ..................................... 12-39
Viewing and Editing a Custom Report ................... 12-40
Deleting a Custom Report ...................................... 12-41
Transaction Report ................................................. 12-41
Account Summary Report ...................................... 12-41
Budget Performance (Budget Manager Only) ........ 12-41
Invoice (Budget Manager Only) ............................. 12-41
Quick Profile Report ............................................... 12-41
Accounting Setup Report ....................................... 12-42
Account List Report ................................................ 12-42
Account Speed Code List Report ........................... 12-42
Operator List Report .............................................. 12-42
Weight Break Reports ........................................... 12-42
INVIEW/ Budget Manager Error/ Warning Messages
Messages ......................................................................12-43
Account Limit Reached .......................................... 12-43
Funds/Piece Count Registers Full ......................... 12-43
External Memory Not Responding ......................... 12-44
Accounting Discrepancy ........................................ 12-44
Glossary G-1
Dieses Handbuch passt für folgende Modelle
2
Inhaltsverzeichnis
Andere Pitney Bowes Digitales Mailsystem Handbücher
Pitney Bowes
Pitney Bowes SendPro Mailstation Bedienungsanleitung
Pitney Bowes
Pitney Bowes DM100i Series Bedienungsanleitung
Pitney Bowes
Pitney Bowes DM300c series Bedienungsanleitung
Pitney Bowes
Pitney Bowes DM50 Series Bedienungsanleitung
Pitney Bowes
Pitney Bowes SendPro Mailstation Bedienungsanleitung
Pitney Bowes
Pitney Bowes dm60 series Bedienungsanleitung
Pitney Bowes
Pitney Bowes DM200L Bedienungsanleitung
Pitney Bowes
Pitney Bowes DM100i Series Bedienungsanleitung
Pitney Bowes
Pitney Bowes DM225 Bedienungsanleitung
Pitney Bowes
Pitney Bowes dm60 series Bedienungsanleitung
Pitney Bowes
Pitney Bowes SendPro C Handbuch
Pitney Bowes
Pitney Bowes DM1100 Handbuch
Pitney Bowes
Pitney Bowes DM100i Series Fehlerbehebungshandbuch
Pitney Bowes
Pitney Bowes E500 Bedienungsanleitung
Pitney Bowes
Pitney Bowes Connect+ 500W Handbuch
Pitney Bowes
Pitney Bowes DM100i Series Bedienungsanleitung
Pitney Bowes
Pitney Bowes Connect+ Series Handbuch
Pitney Bowes
Pitney Bowes K700 series Bedienungsanleitung
Pitney Bowes
Pitney Bowes DM100i Series Bedienungsanleitung
Pitney Bowes
Pitney Bowes dm300m series Bedienungsanleitung
