Pitney Bowes DMI100i Handbuch

Postage Meters

DM100i, DM200L™

Digital Postage Meter

Operator Guide

US English Edition

SV63202 Revision E

September 23, 2023

2023 Pitney Bowes Inc.

retrieval system of any type or transmitted by any means, electronically or mechanically, without the

express written permission of Pitney Bowes.

The use of this information by the recipient or others for purposes other than the training of customers

on Pitney Bowes equipment may constitute an infringement of intellectual property rights of Pitney

Bowes, and Pitney Bowes assumes no responsibility for any such use of the information.

We have made every reasonable effort to ensure the accuracy and usefulness of this manual.

However, we cannot assume responsibility for errors or omissions or liability for the misuse or

misapplication of our products.

Except as provided in writing, duly signed by an officer of Pitney Bowes, no license either express or

implied, under any Pitney Bowes or third party’s patent, copyright or other intellectual property rights is

granted by providing this information.

About this Book

This Operator Guide is designed to assist in the daily operations of the DM100i, DM200L Digital

Postage Meter. Use this book as a reference, as it includes system operating procedures.

Version History

Document Part Number Release Date Comments

SV63202 Rev. B January 2016 Rebranding and remove Analog and perform Flare

conversion

SV63202 Rev. C September, 2018 SmartLink connectivity added

SV63202 Rev D September 2023 Updated contact information.

SV63202 Rev E September 2023 Updated supplies content.

Pitney Bowes Contact List

Machine Identification

Product Name: DM100i and DM200L

PCN / Model Number: Refer to the label on the back of the machine

Resources

For Account Information

Visit us online at www.pitneybowes.com and sign in.

For Customer Support

Visit us online at pitneybowes.com/support

If you need to contact customer support, refer to What information you need to provide customer

support.

For Supplies

Visit our supplies website to order supplies for your device.

What Information You Need to Provide Customer

Support

Be sure to have the following information available before contacting Pitney Bowes Technical Support:

Product Name: DM100 or DM200L Digital Postage Meter

PCN: See the label under the lid at the top of the meter.

Serial Number: See the label under the lid at the top of the meter.

Problem Description: What is happening and when? Any error messages displayed?

Attempts to Fix: What steps have you already tried to fix the problem and what happened.

Version History 4

Pitney Bowes Contact List 5

What Information You Need to Provide

Customer Support 5

1 - Safety

Introduction 10

Battery Handling (California Customers Only) 10

Ear Protection/Noise Exposure Guidelines 10

System Power 11

Operation 11

Maintenance 13

2 - Getting Started

Parts of the Machine 15

The Control Panel 17

Connections on the Back of the Machine 20

3 - What You Can Print on Mail

Pieces

Printing Options 23

What's in the Meter Stamp 23

Check the Meter Stamp Imprint 24

Printing a Meter Stamp with an Advanced

Date 25

Turning the Date On/Off for a Meter Stamp 26

Printing only the date and time (no meter

stamp) 26

Adding and Removing Advertisements at the

Machine 27

Printing advertisement, date and time only (no

meter stamp) 27

Adding and Removing Inscriptions 28

Seal the Envelope Only - Bypass All Printing 29

Adjusting the Horizontal Print Position of the

Meter Stamp 29

4 - Running Mail

Power up the Machine 31

Checking the Amount of Postage Available 31

Determine the Amount of Postage Needed 31

Do You Need Add-On USPS Services? 32

Applying Postage Entering Postage In

Manually 33

Applying Postage Entering Weight In

Manually 34

Applying Postage Using The Weighing

Platform 35

Apply Postage Using Differential Weighing

Mode 37

5 - Using Batch Count Feature

Viewing the Batch Mail Count 41

Printing the Batch Count 42

Clearing the Batch Count 42

Table of Contents

Pitney Bowes Operator Guide September 2023 6

6 - Maintenance

Ink Cartridge Replacement Messages 45

Printing a Test Pattern 45

Purging the Print Heads 46

Replacing the Print Head 47

Replacing the ink cartridge 51

Filling the moistener tank 56

Cleaning the Moistener Brush 57

Cleaning the moistener wick and holder 58

7 - How to Enter Text

About Entering Text 63

8 - Accounting

About Accounts 67

Turning Accounts On and Off 67

Creating an Account 68

Editing Account Name and Password 69

Selecting an Account 69

Viewing Account Totals 70

Printing a single account report 70

Printing a Multi-Account Summary Report 71

Clearing All or Some of the Accounts 72

Deleting an Account 72

Turning On Account Passwords Globally 73

Turning Off Account Passwords Globally 74

9 - Reports

About Reports 77

Printing a Funds Report 78

Printing your Last 5 Refills summary report 79

Rates Summary Report 80

Special Services Report 81

Printing a single account report 82

Printing a Multi-Account Summary Report 83

Configuration Report 84

System Setup Report 84

Account List Report (Standard Accounting) 85

Error code report 85

10 - Configuring Your Mailing

Machine

About System Settings 89

Setting System Time 89

Setting the Contrast of the LCD Display 90

Turning Features On and Off 90

Setting the Date, Time and Timeouts 91

Setting Normal Preset Time 91

Sleep Mode Activation Time 92

Setting Autodate Advance 92

Correct Drift 93

Setting Daylight Savings Time 93

Setting, changing, or disabling a lock code 93

Setting Up or Disabling the Supervisor

Password 95

Turning Scale On or Off 96

Setting Scale Options (if using scale option) 96

Zeroing your Scale 96

Setting Weight Change Options 97

Setting Class Change Options 97

Setting the High Funds Warning 98

Setting the Low Funds Warning 98

Enabling Scale Stabilizing 98

Setting Language Preference 99

Install Mode Options 99

Pitney Bowes Operator Guide September 2023 7

11 - Using the Preset Feature

About Presets 103

Viewing presets 104

Defining New Values for the Normal Preset 104

Selecting a Custom Preset 105

Defining a New Custom Preset 105

Editing a Custom Preset Name 105

Deleting a Custom Preset 106

12 - Passwords

About Passwords and Meter Functions 109

13 - Connecting to the Data

Center

How You Connect to the PB Data Center 111

Connect to the PB Data Center with

SmartLink Using an Ethernet Cable to a LAN

Port 112

Setting up a wireless (WiFi) connection with

a SmartLink device 113

Connect to the PB Data Center via PC Meter

Connect Application on your Computer 114

14 - Adding Postage

Checking Postage Funds in the Meter 117

Checking your PB Postage Account Balance117

Adding Postage to Your Machine 118

Withdrawing Postage Funds from the Meter 119

15 - Meter Updates and

Inspections

About Meter Updates and Inspections 123

About Postal Rate Changes 124

Procedure for Downloading New Postal

Rates, Updates, Inscriptions or Ads 125

Downloading New Postal Rates Using PC

Meter Connect 126

Performing Meter Inspections 126

16 - Supplies and Options

Supplies and Options 129

17 - Specifications

Specifications (Equipment and Materials) 133

Pitney Bowes Operator Guide September 2023 8

1 - Safety

In this section

Introduction 10

Battery Handling (California Customers Only) 10

Ear Protection/Noise Exposure Guidelines 10

System Power 11

Operation 11

Maintenance 13

Introduction

Familiarize yourself with proper procedures and methods before you install, operate or repair the

system to avoid personal injury or damage to the equipment.

Battery Handling (California Customers Only)

The battery used in this product contains perchlorate material. California requires perchlorate

containing products to be accompanied by the following notice:

Perchlorate Material - Special handling may apply. For more information refer to the following website:

www.disc.ca.gov.hazardouswaste/perchlorate.

Ear Protection/Noise Exposure Guidelines

Ear protection is required if noise exposure exceeds OSHA standard. There are many factors to be

taken into consideration in each individual work area when dealing with ear protection. Factors such

as floor noise, length of exposure to noise, loss of hearing history in individual employees can all play

a role in requirements. Analyze your specific work area environment to ensure safe practices.

OSHA Standards

85dBA time weighted average over an 8-hour shift requires hearing protection be made available to

employees and use is recommended. (European Union standard is 80dBA)

90dBA time weighted average over an 8-hour shift mandates hearing protection is used. (European

Union standard is 85dBA)

NOTE: Local jurisdictions may have more stringent requirements. Refer to local regulations for standards and

requirements in your area.

Safety

Pitney Bowes Operator Guide September 2023 10

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