Polycom G7500 Service-Handbuch

ADMINISTRATOR GUIDE 2.0 | May 2019 | 3725-85854-001A

Polycom® G7500

translated into another language or format, or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc.

6001 America Center Drive

San Jose, CA 95002

USA

Trademarks Polycom®, the Polycom logo and the names and marks associated with Polycom products

are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the

United States and various other countries.

All other trademarks are property of their respective owners. No portion hereof may be reproduced or

transmitted in any form or by any means, for any purpose other than the recipient's personal use, without

the express written permission of Polycom.

End User License Agreement By installing, copying, or otherwise using this product, you acknowledge

that you have read, understand and agree to be bound by the terms and conditions of the End User

License Agreement for this product. The EULA for this product is available on the Polycom Support page

for the product.

Patent Information The accompanying product may be protected by one or more U.S. and foreign

patents and/or pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product This product may contain open source software. You may

receive the open source software from Polycom up to three (3) years after the distribution date of the

applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing

the software to you. To receive software information, as well as the open source software code used in

this product, contact Polycom by email at [email protected] (for video products) or

OpenSourceV[email protected] (for voice products).

Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this

document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no

liability or responsibility for any typographical or other errors or omissions in the content of this document.

Limitation of Liability Polycom and/or its respective suppliers make no representations about the

suitability of the information contained in this document for any purpose. Information is provided "as is"

without warranty of any kind and is subject to change without notice. The entire risk arising out of its use

remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any

direct, consequential, incidental, special, punitive or other damages whatsoever (including without

limitation, damages for loss of business profits, business interruption, or loss of business information),

even if Polycom has been advised of the possibility of such damages.

Customer Feedback We are striving to improve our documentation quality and we appreciate your

feedback. Email your opinions and comments to [email protected].

Polycom Support Visit the Polycom Support Center for End User License Agreements, software

downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

Contents

Before You Begin................................................................................................6

Getting Help........................................................................................................................ 6

The Polycom Community......................................................................................... 6

Related Documentation............................................................................................6

Documentation Feedback........................................................................................ 6

Getting Started................................................................................................... 7

Polycom G7500 Overview...................................................................................................7

Powering the System On and Off........................................................................................8

Navigating the System........................................................................................................ 8

Access the System Web Interface............................................................................8

Place a Call from the System Web Interface............................................................8

End a Content Session from the System Web Interface.......................................... 9

Setting Up the System..................................................................................... 10

System Back Panel Ports..................................................................................................10

LED Status Indicators for the G7500 System....................................................................11

Complete System Setup................................................................................................... 12

Managing Peripheral Devices........................................................................................... 12

Pairing IP Peripheral Devices to the System..........................................................12

IP Microphones...................................................................................................... 14

Polycom Microphone IP Adapter............................................................................16

Polycom Bluetooth Remote Control....................................................................... 18

Configuring General Settings......................................................................... 21

Name the System and Room............................................................................................ 21

Provide Contact Information..............................................................................................21

Set the Date and Time...................................................................................................... 22

Set the System Location................................................................................................... 22

Set the Local Interface Language..................................................................................... 23

Configure Sleep Settings.................................................................................................. 23

Send Usage Data to Polycom........................................................................................... 23

Using a Provisioning Service..........................................................................25

Download a Template Configuration File.......................................................................... 26

Polycom, Inc. 1

Configuring Network Settings.........................................................................27

Configuring Wired LAN Settings....................................................................................... 27

Obtain IPv4 Address Settings Automatically.......................................................... 27

Configure IPv4 Address Settings Manually............................................................ 27

Configure DNS Settings Manually..........................................................................28

Configure Wired LAN Options................................................................................ 28

Configure Wi-Fi Settings................................................................................................... 31

Configure Network Quality Settings.................................................................................. 32

Configure H.323 Settings.................................................................................................. 34

Configure SIP Settings......................................................................................................36

Enable Point-to-Point Call Escalation to a RealPresence DMA Conference Call............. 39

Wireless Devices...............................................................................................................40

Securing the System........................................................................................41

Managing System Access.................................................................................................41

Local Accounts....................................................................................................... 41

Enable External Authentication.............................................................................. 44

Configure System Access Settings........................................................................ 45

Enable Command-Line API Access Over SSH...................................................... 46

Enable Command-Line API Access Over Telnet....................................................46

Disable Command-Line API Access...................................................................... 46

Configure the System Web Interface Port Lock..................................................... 47

Configure the SSH Port Lock................................................................................. 47

Locking the Telnet Port...........................................................................................48

Configure Serial Port Settings................................................................................ 48

Disable USB 3.0 Ports............................................................................................49

PKI Certificates................................................................................................................. 49

Create a Certificate Signing Request..................................................................... 50

Configure Certificate Validation Settings................................................................ 51

Install a Certificate..................................................................................................52

View a Certificate....................................................................................................52

Delete a Certificate.................................................................................................52

Certificate Revocation............................................................................................ 53

Disable the Security Code.................................................................................................54

Limit or Disable the Ability to Save Content...................................................................... 55

Encryption......................................................................................................................... 55

Configure Call Encryption.......................................................................................55

Configure Minimum TLS.........................................................................................56

H.460 Firewall/NAT Traversal........................................................................................... 56

Configure the System for H.460 Firewall/NAT Traversal........................................56

Contents

Polycom, Inc. 2

Web Proxies......................................................................................................................58

View Connections to the System...................................................................................... 60

Port Usage........................................................................................................................ 61

Configuring Call Settings................................................................................ 65

Configure Call Settings..................................................................................................... 65

Configure Dialing Options................................................................................................. 66

Set Call Answering Mode..................................................................................................67

Set Preferred Call Speeds................................................................................................ 67

Configure the Recent Calls List.........................................................................................68

Clear Recent Calls............................................................................................................ 68

Configuring Audio Settings.............................................................................69

Configure General Audio Settings.....................................................................................69

Audio Input........................................................................................................................ 70

Configure IP Microphones......................................................................................71

Configuring the Microphone Adapter......................................................................71

Polycom Acoustic Fence........................................................................................ 71

Configure 3.5 mm and HDMI Audio Input.............................................................. 73

Audio Output..................................................................................................................... 74

Configure Audio Output Settings............................................................................74

Using 3.5 mm Audio Output................................................................................... 75

Audio I/O Specifications.................................................................................................... 75

Configuring Video and Camera Settings........................................................76

HDMI Connections............................................................................................................ 76

Configure Monitor Settings................................................................................................77

Configure a Touch Monitor................................................................................................ 78

Configure Camera Settings...............................................................................................79

Configure Video Input Settings......................................................................................... 80

Video Codec Capabilities.................................................................................................. 84

H.265 High Efficiency Video Coding.......................................................................84

H.264 Advanced Video Coding.............................................................................. 85

Setting Up a Directory......................................................................................87

Managing Contacts and Favorites.................................................................................... 89

Registering with a Calendaring Service.........................................................90

Contents

Polycom, Inc. 3

Configure a Calendaring Service...................................................................................... 90

Sharing Content............................................................................................... 93

Customizing the Local Interface..................................................................... 94

Change the Home Screen Background Image................................................................. 94

Restore the Default Background Image............................................................................ 94

Customize the Address Bar.............................................................................................. 94

Display Meetings or Favorites on the Home Screen.........................................................95

Configure Dual Monitor Display Settings.......................................................................... 95

System Maintenance........................................................................................97

Activating System Features.............................................................................................. 97

Unlock System Settings.................................................................................................... 98

Updating Software.............................................................................................................98

Updating Software in the System Web Interface....................................................99

Update Software with a USB Flash Drive.............................................................101

Update Polycom HDCI Cameras..........................................................................101

Downgrading Software....................................................................................................102

Restart the System..........................................................................................................102

Reset System Settings....................................................................................................103

Factory Restore the System............................................................................................103

Factory Restore a Table Microphone.............................................................................. 104

Factory Restore a Ceiling Microphone............................................................................104

Factory Restore a Microphone Adapter.......................................................................... 106

SNMP Reporting............................................................................................................. 106

Configure SNMP.................................................................................................. 107

Download MIBs.................................................................................................... 109

Troubleshooting............................................................................................. 110

Checking System Status................................................................................................. 110

Paired IP Peripheral Device is Disconnected.................................................................. 111

View Call Statistics.......................................................................................................... 112

LED Status Indicators for the System LAN Ports............................................................ 112

Check Provisioning Results.............................................................................................113

Logs.................................................................................................................................113

Consolidated System and Peripheral Device Logs.............................................. 113

Configure Log Preferences...................................................................................114

Configure Log Level..............................................................................................115

Download Logs.....................................................................................................115

Contents

Polycom, Inc. 4

Transfer Logs to a USB Flash Drive..................................................................... 116

Configure Remote Logging...................................................................................116

Sample Log File....................................................................................................117

Audio Tests......................................................................................................................118

Fix Polycom Acoustic Fence Issues................................................................................119

Issues When the System is Sleeping or Waking............................................................. 119

Test the Call Experience................................................................................................. 120

Test Connection with Another System............................................................................ 120

Run a Trace Route..........................................................................................................120

LDAP Directory Server Ignores the Minimum TLS Version Setting................................ 120

Checking the Web Proxy Configuration.......................................................................... 121

Contents

Polycom, Inc. 5

Before You Begin

Topics:

▪Getting Help

This guide helps you understand how to configure and manage your Polycom G7500 system.

This guide covers the following products:

▪ Polycom G7500 system (Model: P011)

▪ Polycom Microphone IP Adapter (Model: P012)

▪ Polycom IP Table Microphone (Model: P013)

▪ Polycom IP Ceiling Microphone (Model: P014)

Getting Help

For information about installing, configuring, using, and administering Polycom products, see Documents

& Software at Polycom Support.

The Polycom Community

The Polycom Community gives you access to the latest developer and support information.

Participate in discussion forums to share ideas and solve problems with your colleagues. To register with

the Polycom Community, simply create a Polycom online account. When logged in, you can access

Polycom support personnel and participate in developer and support forums to find the latest information

on hardware, software, and partner solutions topics.

Beliebte Konferenzsystem Handbücher anderer Marken

Kramer

Kramer VIA GO Bedienungsanleitung

AVT

AVT MAGIC AC1 Go Bedienungsanleitung

ProSoft Technology

ProSoft Technology AN-X4-AB-DHRIO Bedienungsanleitung

Sony

Sony PCS-I150 Bedienungsanleitung

Middle Atlantic Products

Middle Atlantic Products VTC Series Bedienungsanleitung

Prentke Romich Company

Prentke Romich Company Vanguard Plus Leitfaden

Speakerbus

Speakerbus iD 712 Bedienungsanleitung

Trelleborg

Trelleborg SafePilot CAT PRO Bedienungsanleitung

Sennheiser

Sennheiser ADN Bedienungsanleitung

ADTRAN

ADTRAN NetVanta 7100 Bedienungsanleitung

AINA

AINA PTT Voice Responder Bedienungsanleitung

Yamaha

Yamaha ProjectPhone PJP-100H Bedienungsanleitung

vissonic

vissonic VLI Series Bedienungsanleitung

Panasonic

Panasonic KX-VC500 Bedienungsanleitung

Poly

Poly Trio 8300 Bedienungsanleitung

Crestron

Crestron Mercury CCS-UCA-SMK Maßzeichnung

Inmarsat

Inmarsat mini M Bedienungsanleitung

Tenveo

Tenveo ALL-IN-ONE Bedienungsanleitung