Polycom Realpresence collaboration server 1500 Montageanleitung

Version 8.3 |January 2014 |DOC2751A

Hardware Guide

RealPresence Collaboration Server

(RMX) 1500

Polycom, Inc.

6001 America Center Drive

San Jose CA 95002

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for

any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating

into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software

contained within its products. The software is protected by United States copyright laws and international treaty

provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible

for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

POLYCOM®and the names and marks associated with Polycom's products are trademarks and/or service marks of

Polycom, Inc., and are registered and/or common law marks in the United States and various other countries.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

This document provides the latest information for security-conscious users running Version 8.3 software.

The information in this document is not intended to imply that DoD or DISA certifies Polycom RMX systems.

End User License Agreement

Use of this software constitutes acceptance of the terms and conditions of the Polycom® RealPresence® Collaboration

Server (RMX) 1500/1800/2000/4000 system end-user license agreements (EULA).

The EULA for your version is available on the Polycom Support page for the Polycom® RealPresence® Collaboration

Server (RMX®) 1500/1800/2000/4000 system.

This software has not achieved UC APL certification.

RMX Release Notes Version 8.3

Polycom, Inc. 3

Regulatory Notices

Warning

•No user-serviceable parts inside. Do not open.

•The plug-socket combination must be accessible at all times, because it serves as the main

disconnecting device.

•This equipment must be earthed. Do not power this equipment if the integrity of themains earthing

conductor cannot be verified.

•Only trained and qualified personnel should be allowed to install, replace, service or repair this

equipment.

•To prevent system overheating do not operate in an ambient temperature

exceeding 40° C / 104° F.

•Installation of this equipment must comply with local and national electrical codes.

Environmental

This product is compliant with the requirements of the recast RoHS Directive 2011/65/EU. Information can be

obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK or via:

RoHSinformation@polycom.com

Information on recycling can be found at: www.polycom.com/WEEE

Disposal of this equipment should be carried out in accordance with local environmental guidelines and regulations

for waste. For further information please contact: TakeBack@polycom.com

Batteries

Below is a listing of batteries that could be present in the product:

Description:Internal CMOS battery

Type:CR2032 Lithium Coin Cell

Weight:3.3g

Batteries used in this product are in compliance with EU Battery Directive 2006/66/EC.

Batteries in this product are not based on mercury, lead or cadmium technologies.

Batteries in this product are not intended to be replaced or removed by the user

Additional information on the safe use and recycling of batteries can be found at: www.polycom.com/batteries

RMX Release Notes Version 8.3

Polycom, Inc. 4

United States Federal Communication Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15

of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Modifications: Any modifications made to this device that are not approved by Polycom, Inc. may void the authority

granted to the user by the FCC to operate this equipment.

Industry Canada (IC)

This Class [A] digital apparatus complies with Canadian ICES-003

Cet appareil numerique de la classe [A] est conforme a la norme NMB-003 du Canada

European Economic Area (EEA)

Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento Polycom RMX je ve shoděse

základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom

RMX overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.

Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom RMX in

Übereinstimmung mit den grundlegenden Anforderungen und den übrigen

einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.

Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom RMX vastavust

direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele

asjakohastele sätetele.

English: Hereby, Polycom (UK) Ltd. Declares that this Polycom RMX is in compliance with

the essential requirements and other relevant provisions of Directive 1999/5/EC.

Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el Polycom RMX cumple

con los requisitos esenciales y cualesquiera otras disposiciones aplicables o

exigibles de la Directiva 1999/5/CE.

Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ∆ΗΛΩΝΕΙ ΟΤΙ Polycom RMX

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ

ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ.

Français [French]: Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom RMX est

conforme aux exigences essentielles et aux autres dispositions pertinentes de la

directive 1999/5/CE.

RMX Release Notes Version 8.3

Polycom, Inc. 5

Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo Polycom RMX è conforme

ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva

1999/5/CE.

Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að Polycom RMX er í samræmi við

grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.

Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka Polycom RMX atbilst Direktīvas 1999/5/EK

būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių[Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom RMX atitinka esminius

reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.

Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom RMX in

overeenstemming is met de essentiële eisen en de andere relevante bepalingen

van richtlijn 1999/5/EG.

Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom RMX jikkonforma

mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva

1999/5/EC.

Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom RMX megfelel a

vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb

elõírásainak.

Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret Polycom RMX er i samsvar med de

grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że Polycom RMX jest zgodne z

zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy

1999/5/WE.

Português [Portuguese]: Polycom (UK) Ltd declara que este Polycom RMX está conforme com os

requisitos essenciais e outras disposições da Directiva 1999/5/CE.

Slovensko [Slovenian]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné požiadavky a

všetky príslušné ustanovenia Smernice 1999/5/ES.

Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné požiadavky a

všetky príslušné ustanovenia Smernice 1999/5/ES.

Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että Polycom RMX tyyppinen laite on direktiivin

1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen

mukainen.

Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna Polycom RMX står I

överensstämmelse med de väsentliga egenskapskrav och övriga relevanta

bestämmelser som framgår av direktiv 1999/5/EG.

A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire,

SL1 4DX, UK.

European Economic Area (EEA)

RMX Release Notes Version 8.3

Polycom, Inc. 6

Taiwan BSMI EMC statement

Japan VCCI EMC statement

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information

Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise.

When such trouble occurs, the user may be required to take corrective actions.

Worldwide EMC statement

This is a class A product. In a domestic environment this product may cause radio interference in which case the

user may be required to take adequate measures.

Optional ISDN interface card

If the above is fitted to the system then the following statements also apply;

United States Federal Communication Commission (FCC)

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the ISDN

card itself is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.

If requested, this number must be provided to the telephone company.

The following USOC, FIC and SOC codes are applicable to this equipment;

USOC Jacks: RJ48S

Service Order Code: 6.0N

Facility Interface Code: 04DU9.DN, 04DU9.BN, 04DU9.1KN, 04DU9.1SN

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that

temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company

will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC

if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect

the operation of the equipment. If this happens the telephone company will provide advance notice in order for you

to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact Polycom Inc in the

U.S.A. 1-888-248-8294. If the equipment is causing harm to the telephone network, the telephone company may

request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service

commission or corporation commission for information.

Polycom, Inc. 7

Contents

Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

RealPresence Collaboration Server (RMX) 1500 Specifications . . . . . . . . . . . . . . . . . . . . . . . 10

RealPresence Collaboration Server (RMX) 1500 System Capacities . . . . . . . . . . . . . . . . . . . 11

Conferencing Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Resource Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Rack Mount Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the RealPresence Collaboration Server (RMX) 1500 . . . . . . . . . . . . . . . . . . . . 14

Unpacking the RealPresence Collaboration Server (RMX) 1500 . . . . . . . . . . . . . . . . 14

Installing the RTM ISDN 1500 Card on the RealPresence Collaboration Server

(RMX) 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Telescopic Rail Runner Assembly for RealPresence Collaboration Server

(RMX) 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Assembling the Telescopic Rail Runner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Mounting the RealPresence Collaboration Server (RMX) 1500 on a Shelf . . . . . . . . 20

Connecting the RealPresence Collaboration Server (RMX) 1500 to a Power Source . . . 20

Connecting the RealPresence Collaboration Server (RMX) 1500 to AC Power . . . . . 21

Connecting Cables to the RealPresence Collaboration Server (RMX) 1500 . . . . . . . . . . 21

First-time Power-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

RealPresence Collaboration Server (RMX) 1500 Components . . . . . . . . . . . . . . . . . . . . . . . 23

RealPresence Collaboration Server (RMX) 1500 Front Panel . . . . . . . . . . . . . . . . . . . . . 23

Opening the Collaboration Server (RMX) 1500 Front Panel . . . . . . . . . . . . . . . . . . . 23

Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

RealPresence Collaboration Server (RMX) 1500 Rear Panel . . . . . . . . . . . . . . . . . . . . . 25

RTM IP 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

RTM ISDN 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Polycom RealPresence Collaboration Server (RMX) 1500 Hardware Guide

Polycom, Inc. 8

ISDN/PSTN Clock Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

RealPresence Collaboration Server (RMX) 1500 Power Supply . . . . . . . . . . . . . . . . . . . 28

RealPresence Collaboration Server (RMX) 1500 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

RealPresence Collaboration Server (RMX) 1500 Front Panel LEDs . . . . . . . . . . . . . . . . 29

RealPresence Collaboration Server (RMX) 1500 Rear Panel LEDs . . . . . . . . . . . . . . . . . 29

RTM IP 1500 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

RTM ISDN 1500 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Power Supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Component Installation & Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing or Replacing the RTM ISDN 1500 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Removing the Blank Cover or the Existing RTM ISDN 1500 Card from the

RealPresence Collaboration Server (RMX) 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing a New or Replacement RTM ISDN 1500 Card . . . . . . . . . . . . . . . . . . . . . . . . . 33

PRI Port Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Polycom, Inc. 9

RealPresence Collaboration Server

(RMX) 1500 Hardware Description

This Hardware Guide provides information on the RealPresence Collaboration Server (RMX) 1500 and its

components. This system utilizes a modular platform, whose components are designed for high

performance, capacity, and reliance.

Main Features

The Polycom RealPresence Collaboration Server (RMX) 1500 offers the following features:

●Linux® based

●Support for standard network interfaces (H.323, SIP, ISDN, PSTN and LAN)

●New hardware technologies

●Telco grade high availability, on-line upgrading and dynamic resource allocation

●Easy integration of conference elements into external network management

●Enhanced Continuous Presence (multi-image video)

●IVR (Interactive Voice Response) module

Polycom® RealPresence® Collaboration Server 1500 and RMX® 1500 are used interchangeably

throughout this document.

RealPresence Collaboration Server (RMX) 1500 Hardware Guide

Polycom, Inc. 10

RealPresence Collaboration Server (RMX) 1500

Specifications

RMX 1500 Specifications

Physical

Height 1U (4.44 cm.)

Width 19” (48.26 cm.)

Depth 26.3” (60 cm.)

Weight Up to 12 Kg (26.5 lbs).

Media Protocols

Audio G.711a/u, G.722, G.722.1C, G.722.1, G.723.1, G.719 G.729A, Polycom

Siren™ 14, Siren 22 (in mono or stereo) and Siren LPR.

Video H.261, H.263, H.264, H.264 High Profile

Network Interfaces

IP, ISDN, PSTN and LAN H.323, SIP, ISDN, PSTN, VoIP and LAN

Power Supply

AC Input/ Range, BTU Voltage range: 100-240 VAC ±10%, 1.5-4 AMP, 50-60 Hz.

Maximum BTU output: 1195 per hour.

Power Consumption

AC Maximum Power consumption 350 Watts.

Environment

Operating temperature 0°to 40°C (32° to 104°F).

Storage temperature -40°to70°C (-40° to 158° F).

Relative humidity 15% to 90% non-condensing.

Operating altitude 360m (1200ft) below sea level and up to 4Km (13,000ft)

Transit Storage Sea level and up to 15Km (50,000ft)

Operating ESD 4 kV.

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