Quantum DXi6900 Kurzanleitung

Field Service Manual

Quantum DXi6900 G1

with DXi 3.4.0 Software

6-68448-05

ii Quantum DXi6900 G1 Field Service Manual

Quantum DXi6900 G1 Field Service Manual, 6-68448-05, December 2017 Product of USA.

This document is for DXi 3.4.0 Software.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or

implied, including but not limited to the implied warranties of merchantability or fitness for a particular

purpose. Quantum Corporation may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior

written authorization of Quantum Corporation is prohibited by law and constitutes a punishable

violation of the law.

TRADEMARK STATEMENT

Quantum, the Quantum Logo, Backup. Recovery. Archive. It's What We Do., Be Certain, Be Quantum

Certain, DLT, the DLT Logo, DLTSage, DLTtape, the DLTtape Logo, DXi, DXi Accent, Dynamic Powerdown,

FastSense, FlexLink, GoProtect, GoVault, iLayer, Lattus, MediaShield, Optyon, Pocket-sized., Well-

armored., Preserving the World's Most Important Data. Yours., Q-Cloud, Quantum Certain, Quantum

Certainty, Quantum vmPRO, Scalar, SDLT, SiteCare, SmartVerify, StorageCare, StorNext, Super DLTtape,

SuperLoader, and Vision are either registered trademarks or trademarks of Quantum Corporation and its

affiliates in the United States and/or other countries. All other trademarks are the property of their

respective owners.

Products mentioned herein are for identification purposes only and may be registered trademarks or

trademarks of their respective companies. All other brand names or trademarks are the property of their

respective owners.

Quantum specifications are subject to change.

Quantum DXi6900 G1 Field Service Manual iii

Contents

Preface xix

Chapter 1 Basic Operations 1

Determining the DXi6900 Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Node Front Panel Features and Indicators. . . . . . . . . . . . . . . . . 4

Node Rear Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Node Hard Drive Carrier Indicators . . . . . . . . . . . . . . . . . . . . . . 9

Node 1 GbE Ethernet Port Indicators . . . . . . . . . . . . . . . . . . . 11

Node 10 GbE Ethernet Port Indicators . . . . . . . . . . . . . . . . . . 12

Node Power Supply Indicators . . . . . . . . . . . . . . . . . . . . . . . . 13

DXi6900 G1 Array and Expansion Modules . . . . . . . . . . . . . . . . . . . . . 14

Array and Expansion Module Front Panel Features and Indicators

Array and Expansion Module Hard Drive Carrier Indicators. . . 17

Array Module Rear Panel Indicators . . . . . . . . . . . . . . . . . . . . 18

Expansion Module Rear Panel Indicators. . . . . . . . . . . . . . . . . 20

Turning On and Shutting Down the System . . . . . . . . . . . . . . . . . . . . 23

Turning on the DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Turning off the DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Accessing Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents

iv Quantum DXi6900 G1 Field Service Manual

Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Logging On to the DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . 26

Logging Off of the DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . 29

Locating DXi6900 G1 Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 2 Service Menus 31

Connecting to the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . . 32

DXi6900 G1 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connecting to the System Node Using the Service Port . . . . . 33

Connecting to the System Node Using the iDRAC Port . . . . . . 34

Connecting to the System Node Using the Serial Port. . . . . . . 37

Connecting to the System Node Using Santricity . . . . . . . . . . 37

Accessing the DXi6900 G1 Service Menu. . . . . . . . . . . . . . . . . . . . . . . 38

Hardware Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . 39

Serial Number Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Install Application Software Menu . . . . . . . . . . . . . . . . . . . . . 48

More Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Pick to Order (PTO) Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Gathering Collect Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Collect Log: Remote Management Console. . . . . . . . . . . . . . . 50

Collect Log: Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Collect Log: Syscli . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Collect Log: Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Blockpool Verify and Blockpool Corruption Actions . . . . . . . . . . . . . . 52

Determining the Status of a Blockpool Verify . . . . . . . . . . . . . 53

Running the Blockpool Verification Script. . . . . . . . . . . . . . . . 55

Detecting Blob Corruption . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Repairing a Blocklet Corruption . . . . . . . . . . . . . . . . . . . . . . . 57

Verifying the Repair of Blocklet Corruption. . . . . . . . . . . . . . . 57

Verifying the Repair of BLOB Corruption. . . . . . . . . . . . . . . . . 57

Configuring the Number of Allowed Sources and Replication Streams 59

Configuring the Source and Target Systems . . . . . . . . . . . . . . 60

Configuring the Number of OST Replication Streams . . . . . . . . . . . . . 62

Configuring the Number of Traditional and OST Replication

Streams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Configuring Tag Retention and Continuous Replication . . . . . . . . . . . 64

Configuring the Tag Retention Period. . . . . . . . . . . . . . . . . . . 64

Configuring Continuous Replication . . . . . . . . . . . . . . . . . . . . 64

Contents

Quantum DXi6900 G1 Field Service Manual v

Retrieving a Crash Dump File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Accessing the Crash Dump File . . . . . . . . . . . . . . . . . . . . . . . . 65

Using WinSCP to Compress and Transfer the Crash Dump File 68

Transferring the Crash Dump File . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 3 FRU Removal and Replacement Procedures 75

Hot-Swappable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Opening and Closing the Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Opening the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . 79

Closing the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . 82

Inside the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Replacing Node Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Obtaining a Replacement Node Hard Drive. . . . . . . . . . . . . . . 89

Replacing a Node Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 90

Replacing Node Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Obtaining a Replacement Node Power Supply . . . . . . . . . . . . 94

Replacing a Node Power Supply . . . . . . . . . . . . . . . . . . . . . . . 95

Replacing Node Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Obtaining a Replacement Node Cooling Fan. . . . . . . . . . . . . . 99

Replacing a Node Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . 99

Replacing Node Memory Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Obtaining a Replacement Node Memory Module . . . . . . . . . 103

Replacing a Node Memory Module. . . . . . . . . . . . . . . . . . . . 103

Replacing Node CMOS Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Obtaining a Replacement Node CMOS Battery . . . . . . . . . . . 110

Replacing a Node CMOS Battery . . . . . . . . . . . . . . . . . . . . . . 110

Replacing Node Expansion Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Identifying Expansion Card Locations . . . . . . . . . . . . . . . . . . 114

Obtaining a Replacement Expansion Card . . . . . . . . . . . . . . 116

Replacing an Expansion Card in Riser 1. . . . . . . . . . . . . . . . . 118

Replacing an Expansion Card in Riser 2 or 3 . . . . . . . . . . . . . 122

8 Gb Fibre Channel to 16 Gb Fibre Channel Card Swap . . . . 126

Replacing the Node Integrated Storage Controller . . . . . . . . . . . . . . 135

Obtaining a Replacement Integrated Storage Controller. . . . 135

Replacing the Integrated Storage Controller. . . . . . . . . . . . . 136

Replacing the Node Integrated Storage Controller Battery . . . . . . . . 144

Contents

vi Quantum DXi6900 G1 Field Service Manual

Obtaining a Replacement Integrated Storage Controller Battery

144

Replacing the Integrated Storage Controller Battery. . . . . . . 145

Replacing the Node Network Daughter Card. . . . . . . . . . . . . . . . . . . 147

Obtaining a Replacement Network Daughter Card . . . . . . . . 148

Replacing the Network Daughter Card . . . . . . . . . . . . . . . . . 148

Replacing a Node Processor and Heatsink . . . . . . . . . . . . . . . . . . . . . 151

Obtaining a Replacement Processor and Heatsink . . . . . . . . 152

Replacing the Processor and Heatsink. . . . . . . . . . . . . . . . . . 153

Replacing the Node Hard Drive Backplane. . . . . . . . . . . . . . . . . . . . . 159

Obtaining a Replacement Hard Drive Backplane . . . . . . . . . . 159

Replacing the Hard Drive Backplane . . . . . . . . . . . . . . . . . . . 160

Replacing the Node System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Obtaining a Replacement System Board . . . . . . . . . . . . . . . . 163

Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . 164

Replacing the Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Obtaining a Replacement Node . . . . . . . . . . . . . . . . . . . . . . 172

Replacing the Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Replacing the Node Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Obtaining a Replacement Node Chassis . . . . . . . . . . . . . . . . 176

Replacing the Node Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 177

Replacing Array or Expansion Module Hard Drives . . . . . . . . . . . . . . 182

Preparing to Replace the Array or Expansion Hard Drive. . . . 183

Identifying a Failed Array or Expansion Hard Drive . . . . . . . . 183

Identifying an Array or Expansion Module Hard Drive in a Non-

Critical Fault (NCF) Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Failing a Non-Critical Fault (NCF) or Optimal Hard Drive . . . . 191

Removing a Drive from an Array or Expansion Module. . . . . 195

Installing a Replacement Drive in an Array or Expansion Module

196

Replacing Array or Expansion Module Power Supplies . . . . . . . . . . . 197

Obtaining a Replacement Array or Expansion Power Supply. 197

Replacing an Array or Expansion Power Supply . . . . . . . . . . 198

Replacing an Array Module Controller. . . . . . . . . . . . . . . . . . . . . . . . 201

Obtaining a Replacement Array Module Controller. . . . . . . . 202

Replacing an Array Module Controller . . . . . . . . . . . . . . . . . 202

Replacing an Array Module BBU . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Obtaining a Replacement Array Module BBU . . . . . . . . . . . . 207

Contents

Quantum DXi6900 G1 Field Service Manual vii

Replacing an Array Module BBU . . . . . . . . . . . . . . . . . . . . . . 208

Replacing an Expansion Module ESM Canister . . . . . . . . . . . . . . . . . 214

Obtaining a Replacement Expansion Module ESM Canister . 215

Replacing an Expansion Module ESM Canister . . . . . . . . . . . 215

Replacing an Array or Expansion Module . . . . . . . . . . . . . . . . . . . . . 219

Obtaining a Replacement Array or Expansion Module Chassis . .

219

Replacing the Array or Expansion Module Chassis . . . . . . . . 220

Additional Removal and Replacement Procedures. . . . . . . . . . . . . . . 224

Removing and Installing the Cooling Fan Assembly . . . . . . . 224

Removing and Installing the PCIe Card Holder . . . . . . . . . . . 226

Removing and Installing the Cable Retention Bracket. . . . . . 227

Removing and Installing the Information Tag . . . . . . . . . . . . 228

DXi6900 G1 Replacement Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Chapter 4 BIOS Settings 233

Updating the DXi6900 G1 BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Required DXi6900 G1 BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . 234

Appendix A Cabling Diagrams 241

Contents

viii Quantum DXi6900 G1 Field Service Manual

Quantum DXi6900 G1 User’s Guide ix

Figures

Figure 1 DXi6900 G1 Information Tag . . . . . . . . . . . . . . . . . . . . . . . . . 2

Figure 2 DXi6900 G1 Information Tag . . . . . . . . . . . . . . . . . . . . . . . . . 2

Figure 3 DXi6900 G2 Information Tag . . . . . . . . . . . . . . . . . . . . . . . . . 3

Figure 4 DXi6900 G1 Node Front View . . . . . . . . . . . . . . . . . . . . . . . . 4

Figure 5 Node Rear View - DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure 6 Hard Drive Carrier LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Figure 7 Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure 8 LEDs for 10 GbE Adapter With Dual Optical or Twinax Ports 13

Figure 9 Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 10 Array and Expansion Module LED Indicators – Front Panel 16

Figure 11 Hard Drive Sled LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 12 Array Module LED Indicators – Rear Panel . . . . . . . . . . . . . 18

Figure 13 Expansion Module LED Indicators – Rear Panel . . . . . . . . . 21

Figure 14 Powering on the DXi6900 G1 Expansion Modules (EBODs) 24

Figure 15 Powering on the DXi6900 G1 Array Modules (RBODs). . . . 24

Figure 16 Powering on the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . 24

Figure 17 Login Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 18 Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figures

xQuantum DXi6900 G1 User’s Guide

Figure 19 DXi6900 G1 Information Tag. . . . . . . . . . . . . . . . . . . . . . . 30

Figure 20 Connecting to the DXi6900 G1 Node (Rear View) . . . . . . . 33

Figure 21 iDRAC Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Figure 22 iDRAC Main Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Figure 23 Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 24 Hardware Configuration Menu . . . . . . . . . . . . . . . . . . . . . 39

Figure 25 Setup IPMI Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 26 Internal RAID H710 Configuration Menu . . . . . . . . . . . . . . 41

Figure 27 Setup Array Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Figure 28 Encryption Configuration Menu. . . . . . . . . . . . . . . . . . . . . 45

Figure 29 Serial Numbers Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 30 More Tools Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Figure 31 Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Figure 32 More Tools Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Figure 33 Blockpool Corruption Detection and Fix Flow . . . . . . . . . . 58

Figure 34 Initial WinSCP Log-in Screen . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 35 Root Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 36 Progress Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 37 Removing the DXi6900 G1 Node from the Rack . . . . . . . . 80

Figure 38 Node Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 39 Removing the Node Cover . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 40 Removing the Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 82

Figure 41 Replacing the Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 83

Figure 42 Replacing the Node Cover . . . . . . . . . . . . . . . . . . . . . . . . . 84

Figure 43 Installing the DXi6900 G1 Node in the Rack . . . . . . . . . . . 85

Figure 44 Inside the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . 87

Figure 45 DXi6900 G1 Node Hard Drive . . . . . . . . . . . . . . . . . . . . . . 89

Figure 46 DXi6900 G1 Node Drive Slot Numbering . . . . . . . . . . . . . . 90

Figure 47 Node Drive Carrier LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

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Dieses Handbuch passt für folgende Modelle

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Quantum F2000 Bedienungsanleitung

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Beliebte Lagerung Handbücher anderer Marken

QNAP

QNAP TS 32PXU Series Bedienungsanleitung

LaCie

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Freecom

Freecom CLS DOCK Bedienungsanleitung

PNY

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HP StorageWorks MSL2024 Bedienungsanleitung

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Transcend

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Thunderbolt

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Intel

Intel RAID High Availability Bedienungsanleitung

LaCie

LaCie 12big Thunderbolt 3 Bedienungsanleitung

Spectra Logic

Spectra Logic T-Series Spectra T50e Bedienungsanleitung

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Panasonic LKM-F931-1 Bedienungsanleitung

Tabernus

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