Quest Payment Systems UT430 Bedienungsanleitung

Unattended Payment Terminal

Installation & User Guide

152-0004-14

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reserved. No part of this document may be disclosed to third parties photocopied reproduced or

translated into another language without the prior written permission of Quest Payment Systems.

This document is subject to change without notice.

Contents

Introduction........................................................................................................................ 1

Product Overview ............................................................................................................... 2

Machine Requirements ...................................................................................................... 3

Installation into a Machine ................................................................................................ 7

Power Requirements & Communications ........................................................................ 10

Communications Setup .................................................................................................... 11

Connecting a Printer (optional) ........................................................................................ 16

3G Enabling ...................................................................................................................... 16

3G Enabling (optional) ...................................................................................................... 17

Contactless - SAM Card Installation (optional) ................................................................ 21

Commissioning UT430 ...................................................................................................... 22

General Operation ............................................................................................................ 23

Software Controls ............................................................................................................. 23

General Cleaning .............................................................................................................. 25

Stolen Devices .................................................................................................................. 26

FCC Statement .................................................................................................................. 29

IC Statement ..................................................................................................................... 29

Warranty .......................................................................................................................... 30

Appendices ....................................................................................................................... 32

152-0004-14 UT430 Installation Guide Page 1

Introduction

Please read and understand these guidelines to ensure correct installation and successful

commissioning of your UT430 Payment Terminal.

Note: The communication and power ports available on your UT430 will depend on the

configuration chosen at the time of purchase. This guide illustrates a UT430 with all possible ports

included.

Parts Checklist

Please check that your 'UT430 Standard Kit’ contains the following items:

Optional Accessories

(available for purchase. Contact Quest on +61 3 8807 4400)

 UT430 Payment Terminal

 2m Straight Ca le (QT720 DB9F to 10P10C)

 12V, 1.2A Plug pack

 Fastener Kit (2x M4 Nylok Nuts 2x M4-25L Thumbscrews 4x Plain Washers)

1. USB ca le (To connect UT430 to the Machine controller)

2. Ethernet Communications module (Ethernet cable required not supplied).

3. 3G Communications module

152-0004-14 UT430 Installation Guide Page 2

Product Overview

1. Contact Card Reader

2. Display

3. PIN Entry keypad

4. Removal detection switches

5. Tap Zone - Contactless cards

6. Contactless transaction status indicators

7. Power indicator

8. Backplane connections

9. Drain tube attachment

152-0004-14 UT430 Installation Guide Page 3

Machine Requirements

PANEL MOUNTING

UT430 has been designed to fit the recommended hole size as prescribed by the European

Vending Association document: CASHLESS VENDING SPECIFICATION EVA CVS 1.3

1. Cut-out Size: 86.4 x 108.7 4mm Max Corner Radius (3mm minimum)

2. Mounting Su strate: Minimum - 1.6mm Mild /Stainless steel 2.0mm Aluminium

3. Hardware required on Panel: M4 x 25mm Studs (Clinch or Weld)

4. Fasteners required: See Fastener Kit (provided)

5. Tools required: 7mm (M4) Socket

PANEL CUTOUT- See ppendix for a complete detailed drawing

152-0004-14 UT430 Installation Guide Page 4

INTERNAL CLEARANCE SPACE REQUIRED

Please observe the space requirements inside the machine.

IMPORTANT

Note: If UT430 is connected via Ethernet, a clearance greater than 20mm may be required

behind UT430 (dependant on cable style)

152-0004-14 UT430 Installation Guide Page 5

EXTERNAL CLEARANCE SPACE REQUIRED

Please observe the space requirements outside the machine.

IMPORTANT

Note: Ensure the sides of the metal enclosure near the protruding portion of the UT430 are kept

the minimum distances away as shown below. This will ensure reliable operation of the

Contactless reader.

152-0004-14 UT430 Installation Guide Page 6

MECHANICAL SECURITY

If UT430 is mounted on a hinged door or fascia panel ensure the door or panel cannot be

removed during normal operation. This aspect is important to maintaining your PCI compliance.

RECOMMENDATIONS FOR PIN ENTRY PRIVACY

1. It is imperative that UT430 is installed in the machine in such a manner that prevents visual

observation of the PIN entry process. To achieve this ensure that:

2. Display instructions for the card holder to shield the PIN entry with his/her body.

3. If security cameras are to be used on site they must be installed in such a manner that it is

not possible to view or record the PIN entry process.

152-0004-14 UT430 Installation Guide Page 7

Installation into a Machine

TOOLS REQUIRED

1. 7mm (M4) Socket

ASSEMBLY TO MACHINE

1. Ensure machine has been designed in accordance with the recommended cut out and

mounting studs prior to beginning installation (see Appendix A)

2. From inside the machine place UT430 through the cut out and over the internal mounting

studs. (UT430 is designed to protrude through the hole in the machine)

3. Starting with the top 2 studs fit the provided plain washer and M4 Nylok nuts onto the

studs. Ensure Nylok nuts are firmly tightened with #7 Socket Tool.

IMPORTANT

s a requirement of PCI v3.x, UT430 includes a 'Removal Detection' feature which is

comprised of physical sensors which detect if UT430 has been properly installed or

removed. Only correct installation will allow transactions to occur.

IMPORTANT

IMPORT NT: Ensure UT430 is fitted with the Black Silicone Gasket on the internal

flange. This component is critical to successfully installing the device.

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