Ricoh Finisher SR5040 Service-Handbuch

Technical Bulletin PAGE: 1/1

Reissued: 14-Sep-11

Model: Finisher SR5040/SR5030 (D512/D513) Date: 20-Jun-11 No.:RD512001a

Subject: Firmware Release Note: Finisher SR5040/SR5030 Prepared by: N.Iida

From: PPBG Service Planning Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other (Firmware) Tier 2

This RTB has been issued to announce the firmware release information for the Finisher.

Version Program No. Effective Date

01.040:01 D5125620D November 2011 production

01.030:01 D5125620C 1st Mass production

Version Modified Points or Symptom Corrected

01.040:01

Plockmatic and GBC Punch are supported with this combination (Engine,

System/Copy), Fiery ver 1.2 and SR5030/5040 D5125620D(01.040:01)

Added Functions/Modified Specifications:

- The following functions are invalidated when the system includes the

Plockmatic:

Shift tray full detection

Shift tray elevation

Shift tray jogger motion

- If the Plockmatic does not acknowledge completion of a feed out for 2

seconds, jam in the Plockmatic is sent to the mainframe.

- Since manual stapling is not supported by Plockmatic (BK5030)

specification has been modified to suspend printing by issuing "jam"

status during manual stapling operation.

Symptoms Corrected:

- If the paper entrance sensor of the Columbia momentarily detects

paper during the initial sensor check, the Columbia sends to the

mainframe a "wait" signal one time but not a "jam" signal and

remains in waiting status.

The mainframe cannot detect the anomaly and attempts to print as

soon as completing the warm-up process. However, the Columbia

is in a "wait" status, and therefore, printing is suspended although

the control panel displays "printing".

Specifications have been modified to issue a "jam" status and

suspend printing if the paper entrance sensor of the Columbia

detects paper even if momentarily during the initial check process.

01.030:01 1st Mass production

Technical Bulletin PAGE: 1/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

Subject: Finisher SR5030 Exit Roller damage by End

Fence. Prepared by: Hiroaki H Matsui

From: PP Service Planning Department 1G

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other ( ) Tier 2

Symptom

If a sufficient gap [A] is not secured between the End Fence [B] and the Exit Roller [C], the

tip of the End Fence [B] could abrade the Exit Roller [C] in the worst case.

NOTE:

This symptom occurs ONLY on the Finisher SR5030 and will not occur on the Booklet

Finisher SR5040.

Cause

A sufficient gap is not secured between the exit roller [C] and the tip of the end fence [B]

due to the inaccurate dimensions of the End Fence.

[C]

[B]

[A]

Technical Bulletin PAGE: 2/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

NOTE:

NOT all of the units with the following serial numbers are affected units.

Rework is required ONLY for units that are installed with parts having incorrect dimensions,

which must be identified by making a measurement of the “gap” as described in the

following section “Action” of this bulletin.

[S/No. list, which may contain the affected Finisher]

D513-17: Total 354 units

W0410500001 ~ W0410500086 (86 units, May 2011 production)

W0410600001 ~ W0410600028 (28 units, June 2011 production)

W0410700001 ~ W0410700161, W0410700215 ~ W0410700224 (171 units, July 2011

production)

W0410800001 ~ W0410800040, W0410800060 ~ W0410800086 (67 units, August 2011

production)

W0410900052, W0410900054 (2 units, September 2011 production)

D513-27: Total 167 units

W0410500087 ~ W0410500098 (12 units, May 2011 production)

W0410600176 ~ W0410600200 (25 units, June 2011 production)

W0410700162 ~ W0410700214 (53 units, July 2011 production)

W0410800087 ~ W0410800145, W0410800147 ~ W0410800151 (64 units, August 2011

production)

W0410900146, W0410900149, W0410900150, W0410900152, W0410900156,

W0410900159, W0410900163 ~ W0410900169 (13 units, September 2011 production)

Technical Bulletin PAGE: 3/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

Action

1. On your next service visit, measure the gap between the End Fence and the Exit Rollers

([C] and [D]).

[A]: Exit Rollers

[B]: End Fences,

[C]: Gap at Rear Side

[D]: Gap at Front Side

2. If the measurements of the 2 locations [C] and [D] are 2.5 mm (approximately 0.1 inch)

or smaller, replace the End Fence and the Exit Rollers with the countermeasure parts

as a set.

NOTE: Countermeasure parts are supplied as P/N D0749902 (End Fence Kit).

P/N D0749902 (End Fence Kit) consists of the above two parts.

NOTE: P/N D0749902 is supplied as a temporary countermeasure part.

Countermeasure End Fence

(Length of the end fence edges has been

shortened to prevent contact with the roller.)

Exit Roller Assembly

FRONT

REAR

[A]

[B]

[C] [D][D]

Technical Bulletin PAGE: 4/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

How to measure the gap

1. Press the button [A] to lower the shift tray [B].

[A]

[B]

The photos above show the location of the related parts and the measurement locations.

[A]: Exit Rollers

[B]: End Fences

[C]: Gap at Rear Side (Measurement Points)

[D]: Gap at Front Side (Measurement Points)

FRONT

REAR

[A]

[B]

[C] [D][D]

Technical Bulletin PAGE: 5/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

3. Place the edge of the ruler [A] flush with the surface of the exit roller and measure the

gap [C] between the roller and the tip of the end fence [B].

Measurement at the Rear Side Measurement at the Front Side

[B]

[A]

[C]

Technical Bulletin PAGE: 6/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

Replacement Procedure

NOTE:

1. Time required for replacement is approximately 60 minutes.

2. In the following procedure, "FSM" refers to the Field Service Manual for the "Booklet

Finisher SR5040 / Finisher SR5030".

[Common Procedure for Exit Roller and End Fence replacement]

1. Remove the covers [A] (hooks)

2. Remove the Rear Upper Cover [B] (5 screws)

NOTE: The Rear Upper Cover must be removed before removing the rear lower cover.

(See also FSM page 12.)

3. Remove the Rear Lower Cover [A] (See also FSM page 13.)

This screw is hard to spot.

Technical Bulletin PAGE: 7/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

[Procedure for Exit Roller replacement]

1. Remove the Top Right Cover [A] (2 screws) (See also FSM page 18.)

2. Remove the Proof Tray [A] (2 screws) (See also FSM page 17.)

3. Remove the Top Rear Cover [A]. (2 screws) (See also FSM page 18.)

Technical Bulletin PAGE: 8/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

4. Remove the Jogger Unit Cover [A] (2 screws)

5. Remove the Jogger Unit [A] (2 screws, 2 harness clamps, 1 connector). (See also FSM

page 19).

6. Open the front door and remove the clip [A].

7. Lift the front door [B] from its bottom post.

8. Remove the front door [B]. (See also FSM page 16).

Technical Bulletin PAGE: 9/14

Model: Finisher SR5040/SR5030 (D512/D513) Date: 16-Dec-11 No.: RD512002

9. Remove the cover [A] (2 screws).

10. Rotate the worm gear [A] to move the guide plate [B] to the highest position.

[A]

Highest position [B]

Rotate

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