Samsung HHSM-G500005-1 Bedienungsanleitung

Generation 5

Samsung Heat Pump

Installation Manual

Heat Pump

Please register your product online at www.jouleuk.co.uk

Homeowner

Address

Contact Tel

Contact Email

Product Product

Installed

(Check)

Serial Number

Installation

Date

Cylinder Located in Cylinder

badge

Solar Thermal Taken From Solar

Controller

Solar PV One Ser. No. from

String / Micro Inverter

Air Source Heat

Pump

Located on External

Heat Pump Badge

Integrated Heat

Pump and Cylinder

Located on Cylinder

Badge

Underﬂoor Heating Project Ref. on

Supplied Schematic

Direct Gas Fire

Cylinder

Located on Cylinder

Badge

Installer

Address

Contact Tel.

Contact Email

Joule Advance Installer

I accept the terms and conditions avilable to view on jouleuk’s website

Warranty Card

Table Of Contents

Heat Pump

COMMISSIONING

From as little as £480/€578 Inc VAT

ANNUAL SERVICING

From as little as £360/€434 Inc VAT per year

All Samsung Air Source Heat Pumps supplied by Joule must be serviced annually to val-

idate the product warranty under the terms of the EUW agreement. Items that must be

inspected annually to validate the warranty include,

• Check outdoor fan motor and lubricate if needed

• Check electrical wiring, contacts and terminals; repair as required

• Check all safety components

• Check compressor operation

• Check indoor thermostat operation

• Check defrost and heating modes (winter only)

• Check for excessive noise and vibration

• Check refrigerant charge

• Inspect air ﬁlters

• Check all safety and pressure switches

• Check motor and heaters/voltage/amperes

You must ensure that if you do not choose a Joule service package then the service must

be carried out annually by a suitable qualiﬁed engineer to validate the terms of the Joule

EUW agreement.

Commissioning & Service

HEAT PUMP MAINTENANCE PACKAGE

Joule’s heat pump maintenance package entitles you to an annual maintenance visit,

during which our engineer will ensure that your Samsung heat pump supplied by Joule

is operating within the optimum conditions to maximise energy efﬁciency. Any potential

issue can be dealt with by a Joule engineer. You will also be entitled to a discount on

the cost of spare parts and labour.

MAINTENANCE PACKAGE RESPONSE TIMES

Joule will schedule the planned annual maintenance visit with you, usually during the

off peak (Summer, Autumn) season. In the unlikely event of a fault, we will endeavour to

respond as quickly as possible

HOW MUCH DOES THE HEAT PUMP MAINTENANCE PACKAGE COST?

The maintenance package costs £360/€434 inc VAT per year and is payable in ad-

vance before we visit your premises. If any parts or remedial actions are required, we

will provide an additional quotation for this work.

All service offers are subject to payment in advance by cleared cheque or by debit/

credit card. The comprehensive service is available on a monthly direct debit plan. All

service prices are inclusive of VAT

Maintenance Package

Heat Pump

Joule 3 Year Warranty

This warranty applies only to Samsung Air Source Heat Pumps sold by a Joule Group

Company and installed in Ireland or the United Kingdom. The product must be in-

stalled in accordance with manufacturer’s instructions. The product must be main-

tained annually by an F-GAS certiﬁed engineer and all aspects of service log to be

completed annually.

1. CONTENTS OF THE WARRANTY

For a period of 3 years from commissioning or 42 months from the date of delivery

to the premises of the installation or whichever is the shorter (“Warranty Period”), the

homeowner (“End-User”) of the above Samsung Air Source Heat Pumps shall receive

Joule’s End User Warranty (“EUW”) on the Product, subject to the two conditions (i.

and ii.) set below. During the Warranty Period, Joule will repair or replace the parts and/

or components of the product at Joule’s discretion so that it can ensure its con-formi-

ty with Product manufacturer’s speciﬁcations. Under this EUW the replacement parts/

components of the product and the labour costs thereof will be borne by Joule; pro-

vided, however, that this free cost arrangement under the EUW is applied to the item(s)

only falling within the scope of the Product, and does not include, for example, any

pipework, connections or any other ancillary equipment connected to the Prod-uct.

Joule reserves the right to inspect the Product, at the premises, before any war-ranty

work is carried out. In addition, Joule will also take ownership of any replaced parts/

components and/or Product, under this EUW.

i. Commissioning and activation of the product has to be installed and commissioned

as per manufacturer’s instruction. It also it must be maintained annually main-

tained by certiﬁed F-GAS engineer. Gas appliances must be installed and commis-

sioned by a GASAFE registered engineer in UK & NI and Registered Gas Installer

for Re-public of Ireland installations. After system installation the warranty

registration card must be returned to Joule by email: [email protected]

ii. The Product must be maintained in accordance with the Product manufacturers’

instructions as described in the relevant manuals. In this regard, the maintenance

of the Products must be carried out by a qualiﬁed/trained maintenance company

and Joule reserves the right to request proof of adequate maintenance record

prior to providing for any warranty work.

2. EUW ACTIVIATION

This EUW must be activated and is subject to the timely (within 30 days of com-

mis-sioning) registration of the Product with Joule. Registration can be made by return-

ing the completed Warranty Registration Card to [email protected]

3. HOW TO CLAIM UNDER THIS EUW?

The installer/maintenance company should always be the End-User’s ﬁrst point of

contact in the event of a breakdown or other malfunction of the Product. Only if/when

conﬁrmed that there is a fault with the Product (and not with system design or instal-la-

tion), then contact should be made with Joule. It is the End-User’s responsibility to

provide Joule’s representative easy and free access to the Product for warranty work

to be carried out.

4. FALSE CLAIMS

Joule reserves the right to charge the End-User for any reasonable costs incurred in in-

vestigating a claim where no fault has been found with the Product in the light of Prod-

uct manufacturer’s speciﬁcations.

5. LIABILITY DISCLAIMER

Joule shall not be liable for any special, indirect, consequential or economic loss, how-

soever arising from any defects affecting the Product or from any delay in repair-ing or

replacing the Product; Joule will NOT be liable in any event in providing this EUW, for

(including, but not exclusively) any fault or costs of repair resulting from:

A. Incorrect selection of the equipment, including defective design and/or application.

B. Incorrect installation, inappropriate or unperformed commissioning,.

C. Inappropriate maintenance or neglect, accidental and/or deliberate damage,

misuse, normal wear and tear and any unauthorised alteration or repair.

D. Faults or costs resulting from external sources anomalies such as lack of (or

excessive) power supply, insufﬁcient water, water/air contamination, scale forma-

tion and any other elements outside Joule’s reasonable control or responsibility.

E. The repair or replacement of any relevant Product consumables and the costs of

any ordinary Product maintenance, and costs and/or faults resulting from any other

use but the domestic purpose the Products are intended for.

6. LIMITATION OF THE WARRANTY

Under no circumstances shall any replacement parts provided and/or any warran-

ty work performed lead to an extension of the Warranty Period. This EUW may be

trans-ferred to a new End-User, within the remaining Warranty Period of the EUW pro-

vided the Product is not removed from the original installation address. This EUW is

intend-ed to assist the non-commercial and personal user of the Products for proper

use in accordance with Product manufacturer’s speciﬁcation, and does not affect the

End-User’s statutory rights. Joule reserve the right to update this warranty (and its

terms and conditions), from time to time, without notice.

Heat Pump

• Store the manual in a safe place in order to be able to use it as reference after

installation. For maximum safety installers should always carefully read the

following warnings.

• Store the provided manual in a safe location with the end user after installation, and

remember to hand it over to the new end user if the Heat Pump & Cylinder unit is

sold or transferred.

• The Air to Water Heat Pump is compliant with the requirements of the Low Voltage

Directive (2006/95/ EC), the EMC Directive (2004/108/EC) and the pressure

equip-ment directive (97/23/EC).

• The manufacturers shall not be responsible for damage originating from unau

thorised changes or the improper connection of electric and hydraulic lines.

• Do not use units if you see some damages on the units and recognise something

untoward such as loud noise, smell or burning.

• In order to prevent electric shocks, ﬁres or injuries, always stop the unit, disable the

protection switch and contact Joule’s technical support if the unit produces smoke,

if the power cable is hot or damaged, or if the unit is very noisy.

• Always remember to inspect the unit, electric connections, refrigerant tubes and

protections regularly. These operations shall be performed by qualiﬁed personnel

only.

• The unit contains moving parts and electrical parts which should always be kept out

of the reach of children.

• Do not attempt to repair, move, alter or reinstall the unit by unauthorised personnel.

These operations may cause product damage, electric shock and ﬁres.

• Do not place containers with liquids or other objects on the unit.

• All the materials used for the manufacture and packaging of the air to water heat

pump are recyclable. The packaging material and exhaust batteries of the remote

controller (optional) must be disposed of in accordance with local regulations.

Pre-Installation Notes

• The Air to Water Heat Pump containing a refrigerant must be disposed in an

authorised centre or returned to retailer as special wastes.

• Wear protective gloves to unpack, move, install, and service the unit to avoid your

hands being injured by the edge of the parts. Do not touch the internal parts (water

pipes, refrigerant pipes, heat exchangers, etc) while running the units. If you need

to adjust and touch the units, allow sufﬁcient time for the unit to cool and be sure

to wear protective gloves.

• In case of refrigerant leakage, try to avoid contact with the refrigerant because this

could result in severe wounds.

• When you install the Air-to-Water Heat Pump in a small room, you must install

adequate ventilation. In the event of a refrigerant leakage, ventilation will prevent

the possibility of suffocation.

Heat Pump

PRIMARY PIPEWORK FROM OUTDOOR UNIT TO INDOOR CYLINDER

• 5W – 28mm copper

• 9kW – 28mm copper

• 12kW – 28mm copper

• 16kW – 32mm copper

• Outdoor pipework should be fully insulated and protected from water and moisture.

• If outdoor pipework is required use Joule outdoor low energy loss pipework

(supplied by the meter)

ELECTICAL SUPPLY AND CABLE REQUIREMENTS

• Shielded 0.75mm 2 core cable from outdoor unit to cylinder / wiring centre location.

• Shielded 0.75mm 2 core cable from wiring centre to samsung controller.

• Power supply to outdoor unit to be terminated with IP67 isolator located next to

the unit.

• Power supply to indoor unit (MIM board) to be terminated switch fused isolator.

Outdoor unit Cable Size Breaker Size

HHSM-G500005-1 4.0 mm 16 Amp

HHSM-G500009-1 4.0 mm 20 Amp

HHSM-G500012-1 6.0 mm 25 Amp

HHSM-G500016-1 6.0mm 32 Amp

• Power supply to the MIM units must connect to the RCD ﬁtted inside of the MIM

unit.

Control Kit Cable Size Breaker Size

MIM E03BN (5kW) 4.0 mm 20 Amp

MIM E03AN 4.0 mm 20 Amp

Cable Size Number of Cores Location

0.75 mm 2 Core Screened From indoor unit to outdoor unit.

F1 & F2 Comms.

0.75 mm 2 Core + Earth From Zone 1 stat or Underﬂoor heating con-

trol centre to Indoor unit.

0.75 mm 2 Core + Earth From Zone 2 stat or Underﬂoor heating con-

trol centre to indoor unit.

0.75 mm 2 Core Screened From MIM unit to remote controller.

First Fix Notes

Andere Handbücher für HHSM-G500005-1

Dieses Handbuch passt für folgende Modelle

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