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Operation of your Samsung EHS Heat Pump
Setting the Clock and Backlight
1. Press User Set once 1 shows on the screen.
2. Press up until 2 shows,
3. Press right twice, Year will show, use up to change year, press Set, 22 appears,
4. Press right Month will be flashing, adjust Month with up,
5. Press right, day will be flashing, adjust day with up,
6. Press Set. 22 shows, press up once, 23 shows,
7. Press right, day and time are shown, day will be flashing, use up to adjust day,
8. Press right, AM or PM will be flashing, use up to adjust AM, PM or both (24-hour clock),
9. Press right, hour will flash, press up to adjust hours,
10. Press right, minutes will flash, use up to adjust minutes,
11. Press Set.
12. 23 shows, Press left 2 flashes, press up twice 4 flashes,
13. Press right, 4 0511 shows, 05 flashes. This is the backlight time,
14. Press up until 30 flashes,
15. Press Set, it will now stay on for 30 seconds,
16. Press ESC to finish and return to normal screen.
Starting the unit in heating mode
Press the power button (top left) AU or 0.0C will show, the unit is automatic mode using an external
run signal. Turn up your thermostats or underfloor heating to send a run signal to the unit, the pump
will start within 3 minutes, a little house with a circle around it appears in the status window, the
compressor in the outdoor unit starts after 3 minutes, you will see the symbol for the compressor in
the status screen. It’s a little milk churn with a C in it. The pipework will begin to heat up.
Check the flow temperature by pressing oval View button, it will show 4 sensors. The house is the
temperature at the remote controller which is not used. The house with the circle around it is the
water outlet temperature from the heat pump. The Christmas tree is the air temperature outside. The
tap is the cylinder temperature.
Over time the unit will warm up, now check all the radiators or under floor loops are hot as well.
Starting the System in hot water mode
Clean the filter balls.
Press DHW on/off (power) button to start the unit, top right button.
A picture of a tap appears with dots by it, press Mode until 2 dots appear. This means the HP will heat
the water with help from the immersion.
Set the cylinder temperature press the oval Set button then press + until 48°C shows. The heat
pump will start heating the cylinder if its colder than 43°C and will heat it up to 50°C then it will stop.
The unit will take up to 6 minutes to start in Hot water mode, be patient
When the unit is heating the cylinder, this coke can symbol shows on the controller. The HW valve will
open but the heating valve will not close for 40 seconds, this is normal.
Please search YouTube for Freedom Heat Pumps for detailed videos on how to operate your Samsung EHS heat pump
Operation of your Samsung EHS Heat Pump
Energy Usage and Running Costs
Your Samsung EHS heat pump will use more energy during the winter
months when the ambient air temperature is cooler. Don’t be alarmed if
you see these winter months accounting for a large percentage of your
annual heating bill, as illustrated in the chart to the right, the system will
use much less energy during the warmer seasons.
You should make a note of your running costs each month from the
electricity meter, they are around the same size as a circuit breaker and
look like the below image.
Month % Energy used / month
January 19%
February 17%
March 12%
April 7%
May 4%
June 2%
July 1%
August 1%
September 4%
October 6%
November 12%
December 15%
Date Time Electric Meter 1 (kWh) Electric Meter 2 (kWh) Electric Meter for the
whole house (kWh)
Each month, make a note of the date, time, each electric meter reading, and the reading of electric meter for the whole house.
You may also wish to take a photo of the house meter.
