Siemens AC265 Bedienungsanleitung

Siemens Home and Office Communication Devices GmbH & Co. KG

Confidential 1 SHC CC RCT

Version 1.5 J. Junggebauer

Service Manual

Gigaset A160 (CL6010, C360, AC160),

A165 (CL6015, C365, AC165), A260

(C360 HF), A265 (C365 HF, AC265)

Siemens Home and Office Communication Devices GmbH & Co. KG

Confidential 2 SHC CC RCT

Version 1.5 J. Junggebauer

Table of Content

1. INTRODUCTION............................................................................................................................................. 3

1.1 PURPOSE................................................................................................................................................. 3

1.2 SCOPE..................................................................................................................................................... 3

1.3 TERMS AND ABBREVIATIONS ................................................................................................................. 3

1.3.1 Terms................................................................................................................................................. 3

1.3.2 Abbreviations .................................................................................................................................... 3

2REQUIREMENTS....................................................................................................................................... 4

2.1 SOFTWARE REQUIREMENTS .................................................................................................................... 4

2.2 HARDWARE REQUIREMENTS................................................................................................................... 4

2.3 SPECIAL EQUIPMENT AND TOOLS............................................................................................................ 4

3PROCEDURES ............................................................................................................................................ 5

3.1 FUNDAMENTAL RESET ........................................................................................................................... 5

3.2 SERVICE PROCEDURES FOR A16 AND A26 HANDSET .............................................................................. 5

3.3 SERVICE PROCEDURES FOR A160/65 AND A260/65 BASE....................................................................... 6

4TEST SETUP RECOMMENDATION ...................................................................................................... 8

4.1 TEST STEPS HANDSET ........................................................................................................................... 10

4.2 TEST STEPS BASE STATION.................................................................................................................... 10

5REPAIR ...................................................................................................................................................... 11

5.1 DISASSEMBLING HANDSET ................................................................................................................... 11

5.2 REPAIR OF RECEIVER............................................................................................................................ 12

5.3 DISASSEMBLING BASE STATION A160, A260 ....................................................................................... 13

5.4 REPAIR OF C104................................................................................................................................... 15

5.5 REPAIR OF N602................................................................................................................................... 16

Siemens Home and Office Communication Devices GmbH & Co. KG

Confidential 3 SHC CC RCT

Version 1.5 J. Junggebauer

1. Introduction

This document describes the service procedures and test instructions of an A160/65 and

A260/65 system.

The construction of the A160 is identical with CL6010 and C360. The PCB is different.

The PCBs of the AC 160/165/265 system are identical with the A160/165/265 system.

The construction of the A165 is identical with CL6015 and C365. The PCB is different.

The construction of the A260 is identical with C360 HF. The PCB is different.

The construction of the A265 is identical with C365 HF. The PCB is different.

1.1 Purpose

This document enables a workshop to check the above mentioned systems.

The test is necessary to decide whether this unit is faulty.

1.2 Scope

Scopes of the document are service procedures and test steps.

1.3 Terms and Abbreviations

1.3.1 Terms

1.3.2 Abbreviations

Siemens Home and Office Communication Devices GmbH & Co. KG

Confidential 4 SHC CC RCT

Version 1.5 J. Junggebauer

2 Requirements

2.1 Software requirements

•none

2.2 Hardware requirements

•Gigaset 4170 or 4175 to be used as a PBX

•Gigaset handset which is registered on Gigaset 4175

•Gigaset A160, A260, A165 or A265 base station to test customer‘s handset

•Gigaset A16 and A26 handset to test customer‘s base station

•1 AC adaptor where the cable is opened (cut off) for the amperemeter

•1 Mini-Western PSTN cable with a parallel cable for the voltmeter

•1 voltmeter to measure the PSTN line voltage of the customer‘s base

•1 amperemeter to measure the AC-current of the AC-adaptor connected

to the customers base station

2.3 Special equipment and tools

•none

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Confidential 5 SHC CC RCT

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3 Procedures

3.1 Fundamental Reset

Disconnect mains. Press paging key on base station and hold down.

Plug in AC- adapter. Hold key pressed for more than 3 seconds.

Release paging key. The base station is now set to factory defaults.

The system-PIN is reset to 0000 and all mobile units are deregistered.

3.2 Service procedures for A16 and A26 handset

Read out IPUI of the handset (for identification purposes): menu-key, *, #, 0, 6, #

SW-version: Read out SW-version and IPUI (international portable user identity) of handset.

IPUI is a unique number (like IMEI) that could be used for identification.

Speechpath-test: Switches a direct loop between microphone and loudspeaker. This

enables a check of the speechpath by blowing in the microphone.

Metering mode: Press o.k. to activate an information line during normal operation mode and

leave the service menu afterwards.

Example: 100 - 0 - 02 - 016 - 100

RX-level - Frequency - Time slot - Base code - Bit error rate (100 = 100% o.k.)

Measure time: Changes the measure time of the metering mode (change is not necessary).

Working time: Read out the time for which the handset has been switched on. Example:

100h means handset has been switched on for 100 hours.

The counter can only be reset at WSC.

Press 1, 4 and 7 simultaneously and keep keys pressed

Switch on and keep key pressed until "SERVICE" is visible, then release all keys

Press 76200

Press 4685463

(

HOTLINE

)

This code performs a fundamental reset on

the handset. All settings are reset to factory

defaults. Handset is still registered to base.

Service-menu is displayed with following items:

SW-version, QS-data, Speechpath test, Battery

mode,DSP-parameters, Metering mode,

Measure time, Working time, SAR.

Red items are only for Development Department

or Quality Assurance and not explained here!

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Confidential 6 SHC CC RCT

Version 1.5 J. Junggebauer

3.3 Service procedures for A160/65 and A260/65 base

Press: "menu-key", 3, 3, 9, X, Setting: Service Pin = 76200 (if required), Y, option (see table),

o.k.

Pos. acknowledges tone (rising sequence of notes) = Procedure has been accepted.

Note: The service procedures are confidential!

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Confidential 7 SHC CC RCT

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X / Y Action Options / description

3 / - PIN Reset Set only system Pin to default (0000)

4 / 1 Write to EEPROM address coded string consists of 15

bytes and holds checksum,

mask, data, offset and segment

4 / 2 Version display Sample display:

"0103200 00000"

12-digit

Meaning:

Variante 2-digit “01”

Version 3-digit "032"

Revision 2-digit "00"

space

User ID 3-digit "000"

Localincrement “00”

All decimal

4 / 3 Ring detection frequency 0 = 20-60 Hz

1 = 15-75 Hz

2 = other factory setting

4 / 4 DP behaviour pulse pause 0 = 1.5 : 1

1 = 2 : 1

4 / 5 CLIP list activated 0 = on

1 = off

4 / 6 Off-hook CLIP activated 0 = off

1 = on

6 / 2 Exception Place and Code

6 / 5 Approval test will stay activated until

power on reset

Read out RFPI, working time counter of base station, SW version of base station:

Precondition: Line seized, number dialled out, connection is set up for at least 8 seconds

1. RFPI of base station

2. IPUI of current handset

3. Working time counter

4. SW version of base station

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Confidential 8 SHC CC RCT

Version 1.5 J. Junggebauer

4 Test setup recommendation

- Gigaset 4170 or 4175 to be used as a PBX

- Gigaset handset which is registered on Gigaset 4175

- Gigaset A160, A260, A165 or A265 base station to test customer‘s

Handset

- Gigaset A16 and A26 handset to test customer‘s base station

- 2 multimeters:

- 1 voltmeter to measure the PSTN line voltage of the customer‘s base

- 1 amperemeter to measure the AC-current of the AC-adaptor connected

to the customers base station

- 2 modified cables:

- 1 AC adaptor where the cable is opened (cut off) for the amperemeter

- 1 Mini-Western PSTN cable with a parallel cable for the voltmeter

See next page for the setup (picture shows C450 instead of A160).

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Confidential 9 SHC CC RCT

Version 1.5 J. Junggebauer

Prepared power supplies

(1 wire opened for

current measurement)

Measurement of AC-adaptor current

Measurement of PSTN voltage

golden device base for

testing customer‘s handset

customer’s

system

Handset is

registered

to G4175

system or base station test

handset test

Connection for corded phones

under the bottom of G4175

golden device

handset for

testing

customer‘s

base station

Measurement

of carge

current

Siemens Home and Office

Communication Devices GmbH & Co. KG

Confidential 10 SHC CC RCT

Version 1.5 J. Junggebauer

4.1 Test steps handset

- Try to verify the customer‘s fault description. If necessary perform a

long term test (sporadic problems (e.g. RF) or charging problems).

- Complete test (e.g. if no customer‘s fault description available)

- Switch the customer‘s handset on.

- Check function of display.

- Register handset on golden device base station.

- Set up an external call to the test handset that is registered to the G4175.

- Do an audio test in transmit and receive direction (speech).

- Check if the handset switches on hook when putting it in the charger.

- Control the charging current with the help of the customer‘s base station or

use the appropriate golden device base station / charger.

Current consumption in charger is appr. 90 mA. If a base is used for test:

Add the normal current consumption of the base station to the charge current.

- Do a ringer test on customer‘s handset by receiving an incoming call.

- Test the RF-range of the customer‘s handset by walking to a marked line.

4.2 Test steps base station

- Try to verify the customer‘s fault description. If necessary perform a

long term test (sporadic problems (e.g. RF) or charging problems).

- Complete test (e.g. if no customer‘s fault description available)

- Check the current consumption of the customer‘s base station.

- Control the PSTN voltage.

- Register golden device handset on customer‘s base station.

- Pick up the handset and check the PSTN voltage.

- Set up an external call to the test handset that is registered to the G4175.

- Do an audio test in transmit and receive direction (speech).

- Control the charging current with the help of a golden device handset.

Charge current consumption appr. 90 mA.

Add the normal current consumption of the base station to the charge current.

- Do a ringer test on customer‘s base station by receiving an incoming call.

- AM base stations: Test the function of the answering machine by leaving

a message on the AM. Check the quality of the message afterwards.

- Test the RF-range of the customer‘s handset by walking to a marked line.

Do a fundamental reset on the handset / base station in case of swap.

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