SILENT KNIGHT 9500 Bedienungsanleitung

Andere Handbücher für 9500

Inhaltsverzeichnis

Andere SILENT KNIGHT Empfänger Handbücher

SILENT KNIGHT

SILENT KNIGHT 9500 Bedienungsanleitung

SILENT KNIGHT

SILENT KNIGHT 9500 Bedienungsanleitung

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SILENT KNIGHT 9800 Bedienungsanleitung

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Desktop Digital

Alarm Receiver

Part Number 151059F, 01/03

SILENT KNIGHT

MODEL 9500

Installation Manual

151059 i

Content

Section 1

System Overview .............................................................................................................................. 1-1

1.1 Features .................................................................................................................................................... 1-1

Hardware: ...................................................................................................................................... 1-1

Software: ....................................................................................................................................... 1-2

1.2 Optional Accessories ................................................................................................................................ 1-2

1.3 Formats Compatible with the 9500 .......................................................................................................... 1-3

1.4 9500 Supported SIA Digital I-III Levels ................................................................................................. 1-4

1.5 How to Use this Manual ........................................................................................................................... 1-5

1.6 Terminology ............................................................................................................................................. 1-5

1.7 What’s in the Box .................................................................................................................................... 1-6

1.8 How to Contact Silent Knight .................................................................................................................. 1-6

Section 2

Agency Requirements ............................................................................................................... 2-1

2.1 Telephone Requirements .......................................................................................................................... 2-1

2.2 FCC Warning ........................................................................................................................................... 2-1

2.3 UL Requirements ..................................................................................................................................... 2-2

2.3.1 Hardware Requirements ................................................................................................................... 2-2

2.3.2 Operational Requirements ................................................................................................................ 2-2

2.3.3 Programming Requirements ............................................................................................................. 2-2

Section 3

Installation ................................................................................................................................................. 3-1

3.1 Environmental specifications ................................................................................................................... 3-1

3.2 Electrical Specifications ........................................................................................................................... 3-1

3.3 Overview .................................................................................................................................................. 3-2

3.4 Line Card Installation ............................................................................................................................... 3-4

3.5 Removing Line Cards .............................................................................................................................. 3-5

3.6 Telephone Line Connection ..................................................................................................................... 3-6

3.7 Parallel Printer Connection ...................................................................................................................... 3-7

3.7.1 Printer Cable Pin-Outs ...................................................................................................................... 3-8

3.7.2 Com Ports 1 & 2 ............................................................................................................................... 3-8

3.7.3 Remote Alert Output ......................................................................................................................... 3-9

3.8 AC Power Cord Connection .................................................................................................................. 3-10

3.8.1 Using Standard Power Cord ........................................................................................................... 3-10

3.8.2 Using UL Listed AC Power Connection ........................................................................................ 3-10

3.8.3 Switching to a 230 VAC Power Supply ......................................................................................... 3-12

3.8.4 How to Verify Earth Ground .......................................................................................................... 3-13

3.9 Battery Connection ................................................................................................................................ 3-14

3.10 Automation Computer Connection ........................................................................................................ 3-16

3.10.1 Computer Port Baud Rate Selection ............................................................................................... 3-16

Model 9500 Central Station Receiver Installation/Operation Manual

ii 151059

Section 4

Operation ..................................................................................................................................................... 4-1

4.1 Touchpad Function Buttons ..................................................................................................................... 4-1

4.2 Displays .................................................................................................................................................... 4-3

4.2.1 LED Displays .................................................................................................................................... 4-3

4.2.2 LCD Status Display .......................................................................................................................... 4-3

4.2.2.1 Adjusting LCD Contrast ........................................................................................................ 4-4

4.2.2.2 LCD Abbreviations ................................................................................................................ 4-5

4.3 Initial System Power Up .......................................................................................................................... 4-6

4.4 Log On / Log Off ..................................................................................................................................... 4-7

4.4.1 Installer Profile ................................................................................................................................. 4-7

4.4.2 Operator Profile ................................................................................................................................ 4-7

4.4.3 Default User Codes ........................................................................................................................... 4-8

4.4.4 How to log on the system. ................................................................................................................ 4-8

4.4.5 How to log off the system. ................................................................................................................ 4-9

4.5 Modes of Operation ............................................................................................................................... 4-10

4.5.1 Normal Mode .................................................................................................................................. 4-10

4.5.1.1 Manual Operation ................................................................................................................ 4-10

How to Manually Acknowledge Calls: ....................................................................................... 4-10

4.5.1.2 Automatic Operation ............................................................................................................ 4-10

4.5.1.3 Log Only .............................................................................................................................. 4-10

4.5.2 Program Mode ................................................................................................................................ 4-10

4.6 Main Menu ............................................................................................................................................. 4-11

4.6.1 How to display the Main Menu ...................................................................................................... 4-11

4.6.2 How to Maneuver Through Main Menu .........................................................................................4-12

4.6.3 Call History ..................................................................................................................................... 4-13

4.6.4 System History ................................................................................................................................ 4-13

4.6.5 System Info ..................................................................................................................................... 4-14

4.6.6 Set Time & Date ............................................................................................................................ 4-15

4.6.7 System Restart ................................................................................................................................ 4-16

4.6.8 Printer Menu ................................................................................................................................... 4-17

4.6.8.1 Print Report .......................................................................................................................... 4-18

How to Print Call History ............................................................................................................ 4-18

How to Print System History ...................................................................................................... 4-19

How to Print System Configuration ............................................................................................ 4-20

How to Print a Test Page .............................................................................................................4-21

4.6.8.2 Edit Event Format ................................................................................................................ 4-21

4.6.8.3 Configure Printer .................................................................................................................. 4-23

4.6.9 Program Menu ................................................................................................................................ 4-24

4.6.10 Diagnostics Menu ........................................................................................................................... 4-24

4.6.10.1 Phantom Menu ..................................................................................................................... 4-25

4.6.10.2 Message Que ........................................................................................................................ 4-26

4.6.10.3 Event Log ............................................................................................................................. 4-26

4.6.10.4 Format .................................................................................................................................. 4-27

4.6.10.5 LC Debug Mode ................................................................................................................... 4-27

4.6.10.6 LC Statistics ......................................................................................................................... 4-28

4.6.10.7 Port Status ............................................................................................................................ 4-29

4.7 Listen-In and Hang Up ........................................................................................................................... 4-30

4.7.1 Extend (Common) Listen-In Operation .......................................................................................... 4-30

4.7.2 PBX Operation ................................................................................................................................ 4-31

4.8 Testing the System ................................................................................................................................. 4-31

Content

151059 iii

Section 5

Programming ......................................................................................................................................... 5-1

5.1 How to Enter Program Mode ................................................................................................................... 5-1

5.1.1 Programming Fields .......................................................................................................................... 5-1

5.1.2 How to Maneuver Around in Program Mode ................................................................................... 5-2

5.2 Programming Choices .............................................................................................................................. 5-2

5.3 General Options ....................................................................................................................................... 5-3

5.3.1 Operation Mode ................................................................................................................................ 5-7

5.3.1.1 How to change the operation mode ........................................................................................5-8

5.3.2 Display Options ................................................................................................................................ 5-9

5.3.2.1 How to Change Language Display ...................................................................................... 5-10

5.3.2.2 How to Change Time Format Display ................................................................................. 5-11

5.3.2.3 How to Change Date Format Display .................................................................................. 5-11

5.3.2.4 How to Turn “On” or “Off” Daylight Savings. ................................................................... 5-11

5.3.2.5 How to Edit ITI Options ...................................................................................................... 5-12

5.3.2.6 How to Edit Format (FMT) Options .................................................................................... 5-13

5.3.2.7 How to Set Hold Last Event ................................................................................................ 5-13

5.3.3 Communications ............................................................................................................................. 5-14

5.3.3.1 How to Set Up Port Function ............................................................................................... 5-18

5.3.3.2 How to set Com Port 1 Parameters ...................................................................................... 5-18

5.3.3.3 How to Set Com Port 2 Parameters ..................................................................................... 5-19

5.3.3.4 How to Edit Init String (Par Port) ........................................................................................ 5-20

To clear an init string: ................................................................................................................. 5-21

5.3.3.5 How to Set Automation Communication ............................................................................. 5-21

How to Set the Format ................................................................................................................ 5-21

How Enable or Disable Hex Mode ............................................................................................. 5-22

How Enable or Disable Heartbeat ............................................................................................... 5-22

Time (Period of Heartbeat) ......................................................................................................... 5-23

Ack Time (Acknowledge Time) .................................................................................................5-24

ITI Options (Only Visible if ITI Gen or ITIComp Formats are Chosen) ................................... 5-25

Log Recs (For ITI Formats): ....................................................................................................... 5-26

XID (Extended ID for ITI Panels): ............................................................................................. 5-26

SupCh (Supervisory Character): .................................................................................................5-26

NoData (No Data Character for Log Record): ............................................................................ 5-26

5.3.3.6 How to Configure the On-board Annunciator Outputs ........................................................ 5-27

5.3.3.7 How to Configure the Auxiliary Relay Outputs .................................................................. 5-28

5.3.4 System Options ............................................................................................................................... 5-29

5.3.4.1 How to Change Backup Battery Setting .............................................................................. 5-30

To Exit: ........................................................................................................................................ 5-30

5.3.4.2 How to Set the Receiver ID Number ................................................................................... 5-30

To Exit: ........................................................................................................................................ 5-30

5.3.4.3 How to Configure Output for Bad Data Blocks ................................................................... 5-31

To Exit: ........................................................................................................................................ 5-31

5.3.4.4 How to Set the Normal State of the Auxiliary Relay Contact ............................................. 5-32

5.3.4.5 Select the Receivers Clock Source .......................................................................................5-32

5.3.5 Message Queue Options ................................................................................................................. 5-33

5.3.5.1 Set the Message Queue Warning On level ........................................................................... 5-33

5.3.5.2 Set the Message Queue Warning Off Level ......................................................................... 5-34

5.3.5.3 Set the maximum Buffer Limit ............................................................................................5-34

5.4 Line Card Menu ..................................................................................................................................... 5-35

5.4.1 Add Line Card ................................................................................................................................ 5-40

Model 9500 Central Station Receiver Installation/Operation Manual

iv 151059

5.4.2 Edit Line Card ................................................................................................................................. 5-40

5.4.2.1 Handshake Sequence ............................................................................................................ 5-42

To Change the Handshake Sequence Number: ........................................................................... 5-43

To Change the Format Group: ....................................................................................................5-43

To Change the Handshake Delay Time: ..................................................................................... 5-44

To Change the Handshake Duration Time: ................................................................................. 5-44

To Change the Maximum Handshake Wait Time: ...................................................................... 5-45

To Change the Acknowledgment Tone Duration Time: ............................................................. 5-45

5.4.2.2 Pulse Format ........................................................................................................................ 5-45

To Select Which Format a 5-digit Pulse Format will be received as: ......................................... 5-45

To Select Which Format a 6-digit Pulse Format will be received as: ......................................... 5-46

To Select the Inter-Digit: ............................................................................................................. 5-46

Set for 2300 and 1400 formats that require Acknowledges on Even Rounds: ........................... 5-46

Set for 3/1 and 4/1 Partially Extended Formats: ......................................................................... 5-47

5.4.2.3 Line Options ......................................................................................................................... 5-47

How to Set the Line Card for a Direct Line (Dedicated Line): ................................................... 5-47

To Change the Number of Rings Follow These Steps: ............................................................... 5-49

To Change the Ring On Time: ....................................................................................................5-49

To Change the Ring Off Time: ...................................................................................................5-50

To Select the dB Level: ............................................................................................................... 5-50

To Change the Ring Threshold Voltage: ..................................................................................... 5-50

To Change the Phone Line Sample Rate: .................................................................................... 5-51

5.4.2.4 Listen-In ............................................................................................................................... 5-52

To Change the Listen Mode: ....................................................................................................... 5-52

To Change the PBX String: ......................................................................................................... 5-53

To Change the Listen-In Timeout: .............................................................................................. 5-54

To Edit the Listen-In accounts Lists: ..........................................................................................5-54

To Add a Listen In Account ........................................................................................................ 5-55

To Edit a Listen In Account ........................................................................................................ 5-55

To Clear a Listen In Account ...................................................................................................... 5-55

5.4.2.5 Trap List ............................................................................................................................... 5-56

To Add a Trap Account ............................................................................................................... 5-56

To Edit a Trap Account ............................................................................................................... 5-56

To Clear a Trap Account ............................................................................................................. 5-57

5.4.2.6 Misc. Line Opt. .................................................................................................................... 5-58

To Change the Echo Suppress Setting: ....................................................................................... 5-58

How to Set Caller ID ................................................................................................................... 5-59

To Change the Billing Delay Setting: ......................................................................................... 5-59

To Change the Hunt Group: ........................................................................................................ 5-60

5.4.2.7 Ademco Auto Opt ................................................................................................................ 5-60

5.4.2.8 ITI Options Menu ................................................................................................................. 5-61

ITI SCode Menu: ......................................................................................................................... 5-63

To Set Date/Time Flag: ............................................................................................................... 5-65

To Enable or Disable ITI 300 Baud Negotiation: ....................................................................... 5-65

Set the Type of Listen-In Used for ITI Controls: ........................................................................ 5-65

5.4.3 Copy Devices .................................................................................................................................. 5-66

5.4.3.1 To Program the Default Settings Into a Line Card .............................................................. 5-66

5.4.3.2 Copy the Programming of an Existing Line Card to Another ............................................. 5-66

5.4.4 Clear Device ................................................................................................................................... 5-67

To Clear or Delete a Line Card Form the Receiver Follow These Steps: ................................... 5-68

5.4.5 View Device ................................................................................................................................... 5-68

5.4.6 Rollins ............................................................................................................................................. 5-69

5.5 User List ................................................................................................................................................. 5-70

5.5.1 Adding a User ................................................................................................................................. 5-71

Content

151059 v

5.5.2 Editing a User ................................................................................................................................. 5-72

5.5.3 Clearing a User Out of the Receiver ............................................................................................... 5-74

Section 6

Compatible Reporting Formats ..................................................................................... 6-1

6.1 Formats By Communication Group. ........................................................................................................ 6-1

6.2 Format Numbers Used In Printer Output ................................................................................................. 6-3

Section 7

Troubleshooting ................................................................................................................................7-1

7.1 Error Messages ......................................................................................................................................... 7-1

7.2 Troubleshooting Process .......................................................................................................................... 7-5

7.3 Safe Mode ................................................................................................................................................ 7-5

7.4 Updating the Receiver Software .............................................................................................................. 7-6

Section 8

Automation Communication Formats .................................................................. 8-1

8.1 Introduction .............................................................................................................................................. 8-1

8.1.1 Conventions Observed In This Section ............................................................................................ 8-1

8.2 Silent Knight 9000 Protocol ..................................................................................................................... 8-2

8.2.1 Data String Description And Special Characters .............................................................................. 8-2

8.2.2 Calls From Panels ............................................................................................................................. 8-4

8.2.3 Long Calls ......................................................................................................................................... 8-5

8.2.4 Bad Data ........................................................................................................................................... 8-5

8.2.5 Good Data with Bad Data ................................................................................................................. 8-5

8.2.6 Validation Byte (V-Byte) .................................................................................................................. 8-6

8.2.7 System Messages .............................................................................................................................. 8-6

8.2.8 Communication from a Computer to the 9500 .................................................................................8-7

8.2.8.1 ACKing And NACKing Data ................................................................................................ 8-7

8.2.8.2 Link Test ................................................................................................................................ 8-8

8.3 SIA CIS (Computer Interface Standard) .................................................................................................. 8-9

8.3.1 Data String Description And Special Characters .............................................................................. 8-9

8.3.2 Basic Message Format .................................................................................................................... 8-11

8.3.3 Modifier Codes ............................................................................................................................... 8-12

8.3.4 Long Calls ....................................................................................................................................... 8-13

8.3.5 System Status Messages ................................................................................................................. 8-14

8.3.6 Heart Beat ....................................................................................................................................... 8-15

8.3.7 Communication from a Computer to the 9500 ............................................................................... 8-16

8.3.7.1 ACKing and NACKing Data ............................................................................................... 8-16

8.3.7.2 Link Test .............................................................................................................................. 8-17

8.4 ITI Generic Computer Format ............................................................................................................... 8-18

8.4.1 Convention Used In This Section ................................................................................................... 8-18

8.4.2 Report Record ................................................................................................................................. 8-18

8.4.2.1 Control Panel Type and Zone Attribution Byte ................................................................... 8-19

8.4.2.2 Extended Panel ID Codes .................................................................................................... 8-20

8.4.2.3 Alarm Codes ........................................................................................................................ 8-21

8.4.3 Log Record ..................................................................................................................................... 8-22

Model 9500 Central Station Receiver Installation/Operation Manual

vi 151059

8.4.4 Test Record ..................................................................................................................................... 8-22

8.4.5 OKAY Record ................................................................................................................................ 8-23

8.4.6 ACKing and NACKing Data .......................................................................................................... 8-23

8.5 ITI Computer Interface Format .............................................................................................................. 8-24

8.5.1 Convention Used In This Section ................................................................................................... 8-24

8.5.2 General Record Structure ................................................................................................................ 8-24

8.5.3 Report Record ................................................................................................................................. 8-25

8.5.3.1 Information Field Identifiers ................................................................................................ 8-27

8.5.3.2 Panel Type Characters ......................................................................................................... 8-28

8.5.3.3 Condition Codes ................................................................................................................... 8-29

8.5.4 Test Record ..................................................................................................................................... 8-29

8.5.5 Supervisory Record ......................................................................................................................... 8-30

8.5.6 Log Records .................................................................................................................................... 8-30

8.5.7 Checksum/Control Field ................................................................................................................. 8-31

8.6 SIA 2000 ................................................................................................................................................ 8-31

8.7 SK EXP (Silent Knight Expanded) ........................................................................................................ 8-32

8.7.1 SKE Header Block .......................................................................................................................... 8-32

Example: ...................................................................................................................................... 8-32

8.7.2 Call Message Block ........................................................................................................................ 8-33

Example: ...................................................................................................................................... 8-33

8.7.2.1 Dialer Format ....................................................................................................................... 8-34

8.7.2.2 Panel Data ............................................................................................................................ 8-35

Example: ...................................................................................................................................... 8-36

8.7.2.3 Listen-in Indicator ................................................................................................................ 8-37

Example: ...................................................................................................................................... 8-37

8.7.2.4 Trap Account Indicator ........................................................................................................ 8-38

Example: ...................................................................................................................................... 8-38

8.7.2.5 Long Call Indicator .............................................................................................................. 8-38

8.7.2.6 Bad Data Field Indicator ...................................................................................................... 8-39

Example: ...................................................................................................................................... 8-39

8.7.3 System Message Block ................................................................................................................... 8-39

Example: ...................................................................................................................................... 8-39

8.7.3.1 System Messages ................................................................................................................. 8-41

8.7.4 Heart Beat Message Block .............................................................................................................. 8-42

Example: ...................................................................................................................................... 8-42

8.7.5 Validation Byte (V-Byte) ................................................................................................................ 8-42

8.7.6 ACKing and NACKing Data .......................................................................................................... 8-43

8.7.7 Commands Initiated by the Automation Computer ........................................................................ 8-44

8.7.7.1 Remote Log-on/Log-off ....................................................................................................... 8-45

To Log-in: ................................................................................................................................... 8-45

To Log-off: .................................................................................................................................. 8-46

8.7.7.2 Force Hang-up Request ........................................................................................................ 8-46

To Force Hang-up: ...................................................................................................................... 8-46

8.7.7.3 Add or Delete a Listen-in Account ...................................................................................... 8-47

To Add a Listen-in Account: ....................................................................................................... 8-47

To Delete a Listen-in Account: ................................................................................................... 8-47

8.7.7.4 Common Listen-in Extend/End Request .............................................................................. 8-48

To Extend Listen-in: .................................................................................................................... 8-48

To End a Listen-in Session: ........................................................................................................ 8-48

8.7.7.5 PBX Listen-in String ............................................................................................................ 8-49

To Create or Edit PBX String: .................................................................................................... 8-49

8.7.7.6 Add or Delete a Trap Account ............................................................................................. 8-50

To Add a Trap Account: .............................................................................................................. 8-50

To Delete a Trap Account: .......................................................................................................... 8-50

Content

151059 vii

8.7.7.7 Link Test Request ................................................................................................................ 8-50

8.8 ADEMCO 685 Automation Protocol ..................................................................................................... 8-51

8.8.1 Low Speed 3x1, 4x1, and 4x1 Express Protocols ........................................................................... 8-51

8.8.2 Low Speed 4x2 and 4x2 Express Protocols .................................................................................... 8-51

8.8.3 Ademco High Speed Automation Protocols ................................................................................... 8-52

8.8.4 685 Contact ID ................................................................................................................................ 8-52

8.9 FBII CP-220 Automation Protocol ........................................................................................................ 8-53

8.9.1 3x1, 4x1, and 4x2 Automation Protocol ......................................................................................... 8-53

8.9.2 Acron 11 Digit with Zero or Space ................................................................................................. 8-53

8.9.3 FBII Superfast ................................................................................................................................. 8-54

8.9.4 CP-220 Contact ID® ....................................................................................................................... 8-54

8.9.5 CP-220 Silent Knight FSK Formats ............................................................................................... 8-55

8.9.5.1 Format 0 ............................................................................................................................... 8-55

8.9.5.2 Format 1 (FSK 1) ................................................................................................................. 8-55

8.9.5.3 Format 6 (FSK 2) ................................................................................................................. 8-55

8.10 US ASCII Character Code ..................................................................................................................... 8-56

Model 9500 Central Station Receiver Installation/Operation Manual

viii 151059

151059 1-1

Section 1

System Overview

This manual describes installation, operation, and programming of the Model 9500 Central

Station Receiver. The 9500 is a dual line desk-top receiver. This section will list features,

optional accessories, compatible formats, and SIA options supported. This section also

contains conventions held throughout the manual, terminology relevant to this product, and

other information.

1.1 Features

Hardware:

• Supports both 120 and 240 VAC installations at 60 and 50Hz operation.

• External annunciation with auxiliary Form C dry contact relay. (Programmable)

• On-board PZT alert. (Programmable.)

• 1 parallel port.

• 2 serial ports.

• 2 rear SBUS connectors.

• Modular configuration for easy replacement and repair.

• 4 line LCD Display with 20 characters for each line.

• On-board touchpad for manual operation and programming.

• LEDs to indicate system operations.

• One line card will communicate with all supported formats.

• Supports up to 2 line cards which operate independent of each other.

• Line card parameters are stored on the MCPU for faster removal and replacement.

• Line cards support Caller ID and Caller Name Delivery.

• Line cards are individually programmable for format priority and ring parameters.

• Line cards support direct connect phone line monitoring.