SMART SBID8055i-G5-SMP Service-Handbuch

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SMARTBoard® 8000i-G5-SMP series

interactive flat panels

ADMINISTRATOR’S GUIDE

FOR MODEL SBID8055i-G5-SMP

smarttech.com/kb/170814

Product registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Keep the following information available in case you need to contact SMARTSupport.

Serial number:

Date of purchase:

Licenses

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United

States and other countries.

Trademark notice

SMARTBoard, SMARTInk, SMARTMeetingPro, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of

SMARTTechnologiesULC in the U.S. and/or other countries. All third-party product and company names may be trademarks of their respective owners.

translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change

without notice and does not represent a commitment on the part of SMART.

This product and/or use thereof covered by one or more of the following U.S. patents.

www.smarttech.com/patents

01/2015

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Important information

WARNING

lFailure to follow the installation instructions shipped with your SMART product could result in

personal injury and product damage which may not be covered by your warranty.

lDo not open or disassemble the SMART product. You risk electrical shock from the high

voltage inside the casing. Opening the casing also voids your warranty.

lDo not stand (or allow children to stand) on a chair to touch the surface of your SMART

product. Rather, mount the product at the appropriate height.

lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

lIf your SMART product requires replacement parts, make sure the service technician uses

replacement parts specified by SMARTTechnologies or parts with the same characteristics

as the original.

lEnsure that any cables extending across the floor to your SMART product are properly

bundled and marked to avoid a trip hazard.

lDo not insert objects inside the cabinet ventilation holes, because they could touch

dangerous voltage points and cause electric shock, fire or product damage which may not

be covered by your warranty.

lDo not place any heavy objects on the power cable. Damage to the cable could cause

shock, fire or product damage which may not be covered by your warranty.

lUseonly extension cords and outlets into which this product’s polarized plug can be fully

inserted.

lUse the power cable provided with this product. If a power cable is not supplied with this

product, please contact your supplier. Use only power cables that match the AC voltage of

the power outlet and that comply with your country’s safety standards.

lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass

fragments with care when disposing of them.

lDo not move or mount the interactive flat panel by connecting rope or wire to its handles.

Because the interactive flat panel is heavy, rope, wire or handle failure could lead to

personal injury.

IMPORTANT INFORMATION

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lUse only VESA®-approved mounting hardware.

lDisconnect all power cables for your interactive flat panel from the wall outlet and seek

assistance from qualified service personnel when any of the following occurs:

oThe power cable or plug is damaged

oLiquid is spilled into the interactive flat panel

oObjects fall into the interactive flat panel

oThe interactive flat panel is dropped

oStructural damage such as cracking occurs

oThe interactive flat panel behaves unexpectedly when you follow operating

instructions

CAUTION

lBefore you clean your SMART product, shut down or disconnect the computer. Otherwise,

you may scramble the desktop icons or inadvertently activate applications when you wipe

the screen.

lAvoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

lMake sure an electrical socket is near your SMART product and remains easily accessible

during use.

lThe external power supply needs to meet the Limited Power Source (LPS) requirements of

CSA/UL/IEC/EN 60950-1, when required.

lThis SMART product should be used only with European TN and TT power distribution

systems.

It is not suitable for older, IT-type power distribution systems found in some European

countries. “This system (IT-type) is widely used isolated from earth, in some installations in

France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral

not distributed, at 230V line-to-line.” (IEC 60950:1999)

Contact qualified personnel if you’re uncertain of the type of power system available where

you’re installing your SMART product.

lThe accessory slot is for use with SMART accessories only. The slot’s maximum available

power is 60 W. The slot is not a limited power source. To reduce the risk of fire, ensure

accessories connecting to the slot satisfy the fire enclosure requirements of IEC 60950-1.

IMPORTANT INFORMATION

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lYou must connect the USB cable that came with your interactive flat panel to a computer

that has a USB compliant interface and that bears the USB logo. In addition, the USB source

computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or

UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid damage to the

interactive flat panel.

IMPORTANT

lThe following are the power requirements for your interactive flat panel:

90V to 240V AC, 50 Hz to 60 Hz, 122 W

lFor additional requirements and other information, refer to your interactive flat panel’s

specifications (see

Resources for decision makers

on page8).

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Contents

Important information i

Chapter 1: Welcome 1

About this guide 1

About your interactive flat panel 2

About SMART software 7

Resources for administrators 8

Resources for others 8

Chapter 2: Mounting your interactive flatpanel 9

Before mounting your interactive flat panel 9

Choosing a location 10

Choosing a height 11

Chapter 3: Connecting power and devices 13

Connector panel 14

Connecting power 15

Connecting the roomcomputer 15

Connecting cables for a guest laptop 16

Connecting external speakers 16

Using the USB receptacle 16

Chapter 4: Setting up your interactive flatpanel and the roomcomputer 17

Turning on your interactive flat panel and the room computer for the first time 17

Installing SMART software 18

Running the connection wizard 18

Chapter 5: Maintaining your interactiveflatpanel 19

Resetting your interactiveflatpanel 19

Maintaining your interactive flat panel software and firmware 20

Maintaining your interactive flat panel hardware 23

Removing and transporting your interactiveflatpanel 26

Chapter 6: Troubleshooting 29

Locating the interactive flat panel serial number 29

Resolving common issues using the indicator light 29

Resolving presence detection issues 30

Resolving image issues 30

Resolving touch issues 31

Resolving connected computer issues 31

CONTENTS

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Using the SMARTConnectionWizard 33

Using SMARTBoard Diagnostics 34

Appendix A: Using the on-screen display menu 35

Changing settings in the on-screen display menu 35

On-screen display menu options 36

Appendix B: Remotely managing your interactiveflatpanel 41

Connecting and configuring a roomcontrolsystem 41

Power modes 43

Room control system programming commands and responses 43

Commands 45

Appendix C: Hardware environmental compliance 51

Waste Electrical and Electronic Equipment (WEEE) 51

More information 51

Index 53

Chapter 1

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Chapter 1: Welcome

About this guide 1

About your interactive flat panel 2

Specifications 2

Features 2

Components 3

Screen 4

Cameras and reflective tape channel 4

Front control panel 5

Pens with erasers 6

Presence detection sensor 6

Speakers 6

OPS slot and I/O extension module 7

About SMART software 7

Resources for administrators 8

Training 8

Support center and knowledge base 8

Resources for others 8

Resources for decision makers 8

Resources for installers 8

Resources for users 8

This chapter introduces you to your SMARTBoard® interactive flat panel and this guide.

About this guide

This guide explains how to set up and maintain your interactive flat panel. It includes the following

information:

lHow to mount your interactive flat panel

lHow to connect power and devices

lHow to set up your interactive flat panel

CHAPTER 1

WELCOME

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lHow to maintain your interactive flat panel for years of use

lHow to troubleshoot issues with your interactive flat panel

In addition, this guide includes information on your interactive flat panel’s on-screen display menu

and remote management support.

This guide is intended for individuals who are responsible for installing and maintaining interactive

flat panels in their organizations. Other documentation and resources are available for individuals

who use interactive flat panels.

About your interactive flat panel

Your SMARTBoard® interactive flat panel features SMART’s proprietary DViT®

(DigitalVisionTouch) technology on an LCD screen with e-LED backlight.

Specifications

Refer to your interactive flat panel’s specifications for detailed technical information, including

product dimensions and weights (see

Resources for decision makers

on page8).

Features

Your interactive flat panel includes the following features:

Feature Description

Touch support You can do everything on your interactive flat panel that you can

do at your computer—open and close applications, meet with

others, create new documents or edit existing ones, visit websites,

play and manipulate videos, and so on—by touching the interactive

flat panel’s surface.

You can use an array of gestures within applications, including

panning, scaling, rotating and zooming in and out.

The interactive flat panel’s support for at least four simultaneous

touches enables you and other users to interact with objects on the

screen at the same time.

Writing and drawing

support

You can write over any application in digital ink using one of the

supplied pens, and then erase the digital ink using the eraser on the

pen or your palm.

You and another writer can write or draw digital ink on the screen at

the same time. The Pen ID feature enables you to assign different

ink appearances to each pen.

Audio support Your interactive flat panel includes integrated speakers for

presenting audio from connected input sources.

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