SOLZAIMA Douro 12 Bedienungsanleitung

Pellet Stove

English

Instruction Manual

Models

Douro 12/17/23 kW

Read these instructions carefully before installing, using and servicing the unit. This

instruction manual is provided with the product.

Mod. 21 -G

Thank you for purchasing a SOLZAIMA appliance.

Please read this manual carefully and retain it for future reference.

* All our products fulfil the requirements of the Construction Products Directive

(Reg.UE nº 305/2011) and have been approved with the CE conformity mark;

* The Pellet Burning Free Standing Fires are designed according to EN 14785:2008

Standards;

* SOLZAIMA disclaims any responsibility for damages to the unit if installed by non-

qualified personnel;

* SOLZAIMA is not responsible for any damage to units not installed and used in

compliance to the instructions included in this manual;

* All local regulations, including but not limited to national and European standards,

must be observed when installing, operating and servicing the unit;

* For assistance, please contact your unit's supplier or installer. You must have the

wood pellet stove serial number located on the identification plate on unit's back panel

and on the sticker on the plastic cover of this manual ready;

*The technical service must be performed by the unit Installer or Supplier, except on

situations where the assessment performed by the installer or service engineer

determines that SOLZAIMA should be contacted, if required.

Contacts for technical support:

www.solzaima.pt

apoio.clien[email protected]

Address: Rua dos Outarelos; nº 111;

3750-3 2 Belazaima do Chão

Águeda - Portugal

Table of Contents

1. Package content ................................................................................... 2

1.1. Unpacking the unit ..................................................................................... 2

2. Safety precautions ........................................................................ 3

2.1. For your safety, we recommend that: ............................................................ 3

3. Advice on action in the event of a fire in a chimney (includes equipment) ... 5

4. Technical specifications .........................................................................

5. Installation of the free standing pellet fire unit ......................................... 9

5.1. Assembly of removable parts ..................................................................... 10

5.2. Installation requirements ........................................................................... 13

5.3. Installation of ducts and fume extraction systems ........................................ 14

5.4. Installation without a chimney ................................................................... 14

5.5. Installation with a chimney ........................................................................ 18

. Hydraulic Installation .......................................................................... 19

.1. Operating mode for radiator/buffer tank ...................................................... 19

7. Fuel .................................................................................................. 20

8. Using the Free Standing Pellet Fire ....................................................... 21

9. Remote Control .................................................................................. 23

9.1. Remote control and display ........................................................................ 23

9.2. Display information summary .................................................................... 24

9.2.1. Menu ........................................................................................... 24

9.2.2. Water temperature ........................................................................ 25

9.2.3. Date ............................................................................................ 25

9.2.4. Timer ........................................................................................... 28

9.2.5. Sleep (this menu is displayed only while the unit is operating) ............ 32

9.2. . Info ............................................................................................. 33

9.2.7. Settings Menu ............................................................................... 3

9.2.8. Technical Menu ............................................................................. 40

10. Start-up ............................................................................................ 42

10.1. Stop ...................................................................................................... 42

10.2. Turning Off the Unit ................................................................................ 42

11. Instructions for removing the side covers (Douro 17 kW and 23 kW) ........ 43

11.1. Remove side covers ................................................................................ 43

11.2. Pellet reservois lid ................................................................................... 43

11.3. Filling the pellet reservoir ........................................................................ 43

12. Installation and operation with the remote control (chrono-thermostat) – not

included in free standing units ............................................................................ 44

12.1. Instructions for remote control assembly ................................................... 4

13. Maintenance ...................................................................................... 48

13.1. Daily Maintenance .................................................................................. 48

13.2. Weekly Maintenance ............................................................................... 48

13.3. Additional cleaning .................................................................................. 52

13.4. Cleaning the glass .................................................................................. 57

14. Alarm/ Failure / Recommendation List ........................................... 58

15. Maintenance Plan and Log ................................................................... 0

1 . Maintenance Guide Label..................................................................... 4

17. Installation Diagrams .......................................................................... 5

18. Electrical diagram of the Free Standing Pellet Fire unit ............................ 9

19. Pump UPM3 FLEX AS 15-70 130mm ..................................................... 70

20. Life Cycle of a Free Standing Fire Unit ................................................... 73

21. Sustainability ..................................................................................... 73

22. Warranty ........................................................................................... 74

22.1. Model-specific conditions ......................................................................... 74

22.2. Warranty general conditions ..................................................................... 74

23. Annexes ............................................................................................ 83

23.1. Timer weekly programming ...................................................................... 83

23.2. Flow chart Douro 12 kW .......................................................................... 84

23.3. Flow chart Douro 17 kW and Douro 23 kW ................................................. 87

23.4. Statement of Performance ....................................................................... 90

Solzaima

Solzaima's vision has always been clean, renewable and more economical energy. For

this reason, we have been manufacturing biomass heating equipment and solutions for

more than 40 years.

Fruit of the persistence and the unconditional support of its network of partners,

Solzaima is today leader in the production of biomass heating, whose best examples

are the recuperators of central heating to water and its range of salamanders to

pellets.

We annually equip more than 20.000 homes with biomass heating solutions. It signals

that consumers are aware of the most environmentally friendly and economical

solutions.

Solzaima has ISO9001:2015 Quality Certification and ISO14001:2015 Environmental

Certification.

1. Package content

Solzaima ships the unit with the following components:

- Free standing pellet fire model Douro 12 kW, Douro 17 kW or Douro 23 kW;

- Side covers, top front cover and bottom front cover;

- Access to the brochure of the online manual;

- Power cable.

1.1. Unpacking the unit

When unpacking the unit, please refer to the illustrations below. First remove the

retractable bag containing the cardboard box (1-a). Then pull the cardboard box out

(1-b) by lifting it and remove the bag containing the free standing fire unit (1-c) and

the styrofoam plates. Finally, unscrew the four parts securing the unit to the wood

pallet (1-d and -e).

a) b) c)

d) e)

Figure 1 - Unpacking the free standing fire unit

2. afety precautions

Solzaima is not liable for any damages to the unit if the specified precautions, warnings

and operating procedures are not followed.

Units manufactured by Solzaima are easy to operate and special attention was given to

their components in order to protect users and installers against accidental damages.

The units must only be installed by an authorised engineer, who should supply the

client with a relevant statement of conformity and who shall be liable for the final

installation and consequent product good operating conditions.

This unit must be used according to its intended use as specified by the manufacturer.

The manufacturer is excluded from all liability, by contract or by tort, caused by injury

to people, animals or property arising from misuse or faulty installation or servicing.

After removing the packaging, verify the contents to check their integrity and

completeness. If the content of the package fails to correspond to that indicated in

point 1, contact the salesperson from whom you purchased the unit.

All the unit's components guarantee its operation and energy efficiency and should only

be replaced with original parts provided by an authorised technical assistance centre.

The unit must be serviced at least once a year by the installation engineer.

This manual is provided with the product. Please keep it close to the unit.

2.1. For your safety, we recommend that:

• Make sure you fully read and understand this instruction manual before using

the free standing pellet fire as a biomass heating unit;

• Make sure that the hydraulic circuit was correctly assembled and connected to the

water supply before turning on the free standing pellet fire;

• The free standing pellet fire is not intended for use by children or persons with

reduced physical, sensory or mental capabilities, or lack of experience or knowledge,

unless they are under supervision or have been instructed concerning the use of the

unit;

• Do not touch the free standing fire when barefoot or if any part of your body is wet

or humid;

• Do not tamper with safety or adjustment features without the manufacturer's

authorization;

• Do not cover or reduce the size of the vents at the installation area;

• The free standing pellet fire requires a clear space around the unit for proper

combustion, so possible air tightness of the location or any existing air extraction

sources in the room may prevent the unit proper operation;

• The existence of vents is a requisite for proper combustion;

• Do not leave the packing materials near children;

• During normal operation, Free Standing Fire unit's door must not be opened;

• Some parts of the unit may overheat during normal operation, so avoid direct

contact with parts such as the door handle and glass;

• Check the existence of any obstructions on the fume duct before turning on the unit

after a long period of inactivity;

• This free standing pellet fire unit is intended for residential use in protected areas.

Safety systems may turn off the unit. If this occurs, contact the technical assistance. In

any circumstances should you attempt to interfere with the safety systems;

• The free standing pellet fire is a biomass heating unit equipped with an electric

fume extractor. The occurrence of any power failure during its use may prevent fume

extraction and the room will be filled with smoke. For this reason, you should have a

natural fume extraction system, like a chimney, available;

• Solzaima offers you an optional safety system which allows the Free Standing Fire

unit to be connected to a UPS so that during any power failure the fume extractor will

still operate until complete extraction of all the fumes;

• If you intend to use the Free Standing Fire unit while you are away from home or

unattended, you should use the safety system specified above for total safety during

any power failure;

• During operation, NEVER turn off the free standing fire unit by disconnecting the

electric plug. The fume extractor on the free standing pellet fire unit is electric so

disconnecting the power plug will prevent the extraction of combustion fumes;

• Your unit must be disconnected from the mains for servicing. Before doing this, the

unit must be totally cooled down (if operating before);

• Never touch the interior of the unit without disconnecting it from the power mains;

• On backboiler models, the maximum temperature of the water that can be set by

the user (water set-point temperature) is 85°C. In the event of a temperature of 90ºC

being reached, the free standing pellet fire unit automatically disconnects and the

respective alarm is activated.

3. Advice on action in the event of a fire in a chimney

(includes equipment)

 Try to extinguish the fire without putting your life at risk.

 If within a minute you can not extinguish the fire, you should call the fire

department.

 Close the doors and windows or partition where the fire has flared.

 Disconnect the electric current and close the gas before leaving your home.

 Once outside, you must wait for the firefighters and be ready to give you the

following information: location of the fire, possible materials that are burning and what

they can do to prevent the progression of fire.

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