Sun Microsystems Sun Fire X4140 Bedienungsanleitung

Sun Fire™ X4140 Server

Service Manual

Part No. 820-2401-14

September 2010, Revision A

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Unpublished - rights reserved under the Copyright Laws of the United States.

THIS PRODUCT CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF SUN MICROSYSTEMS, INC. USE, DISCLOSURE OR

REPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF SUN MICROSYSTEMS, INC.

This distribution may include materials developed by third parties.

Sun, Sun Microsystems, the Sun logo, Java, Solaris, Sun Fire 4140, Sun Fire 4240 and Sun Fire 4440 are trademarks or registered trademarks of Sun

Microsystems, Inc., or its subsidiaries, in the U.S. and other countries.

AMD Opteron and Opteron are trademarks of Advanced Micro Devices, Inc. Intel is a registered trademark of Intel Corporation.

This product is covered and controlled by U.S. Export Control laws and may be subject to the export or import laws in other countries. Nuclear, missile,

chemical biological weapons or nuclear maritime end uses or end users, whether direct or indirect, are strictly prohibited. Export or reexport to countries

subject to U.S. embargo or to entities identiﬁed on U.S. export exclusion lists, including, but not limited to, the denied persons and specially designated

nationals lists is strictly prohibited.

Use of any spare or replacement processors is limited to repair or one-for-one replacement of processors in products exported in compliance with U.S.

export laws. Use of processors as product upgrades unless authorized by the U.S. Government is strictly prohibited.

Non publie - droits réservés selon la législation des Etats-Unis sur le droit d'auteur.

CE PRODUIT CONTIENT DES INFORMATIONS CONFIDENTIELLES ET DES SECRETS COMMERCIAUX DE SUN MICROSYSTEMS, INC. SON

UTILISATION, SA DIVULGATION ET SA REPRODUCTION SONT INTERDITES SANS L AUTORISATION EXPRESSE, ECRITE ET PREALABLE DE

SUN MICROSYSTEMS, INC.

Cette distribution peut inclure des éléments développés par des tiers .

Sun, Sun Microsystems, le logo Sun, Java, Solaris et Sun Fire 4140, Sun Fire 4240, and Sun Fire 4440 sont des marques de fabrique ou des marques

déposées de Sun Microsystems, Inc., ou ses ﬁliales, aux Etats-Unis et dans d'autres pays.

AMD Opteron et Opteron sont marques déposées de Advanced Micro Devices, Inc. Intel est une marque déposée de Intel Corporation

Ce produit est soumis à la législation américaine sur le contrôle des exportations et peut être soumis à la règlementation en vigueur dans d'autres pays

dans le domaine des exportations et importations. Les utilisations ﬁnales, ou utilisateurs ﬁnaux, pour des armes nucléaires, des missiles, des armes

biologiques et chimiques ou du nucléaire maritime, directement ou indirectement, sont strictement interdites. Les exportations ou reexportations vers les

pays sous embargo américain, ou vers des entités ﬁgurant sur les listes d'exclusion d'exportation américaines, y compris, mais de maniere non exhaustive,

la liste de personnes qui font objet d'un ordre de ne pas participer, d'une façon directe ou indirecte, aux exportations des produits ou des services qui sont

régis par la législation américaine sur le contrôle des exportations et la liste de ressortissants spéciﬁquement désignés, sont rigoureusement interdites.

L'utilisation de pièces détachées ou d'unités centrales de remplacement est limitée aux réparations ou à l'échange standard d'unités centrales pour les

produits exportés, conformément à la législation américaine en matière d'exportation. Sauf autorisation par les autorités des Etats-Unis, l'utilisation

d'unités centrales pour procéder à des mises à jour de produits est rigoureusement interdite.

iii

Contents

Preface ix

1. Sun Fire X4140 Server Overview 1–1

1.1 Product Description 1–1

1.2 Sun Fire X4140 Server Chassis Overview 1–3

1.2.1 Infrastructure Boards 1–4

1.2.2 Dimensions 1–5

1.2.3 System Cables 1–5

1.3 Sun Fire X4140 Server Front Panel Features 1–8

1.4 Sun Fire X4140 Server Rear Panel Features 1–9

1.5 Illustrated Parts Breakdown 1–10

2. Preparing to Service the System 2–1

2.1 Safety Information 2–1

2.2 Required Tools 2–2

2.3 Obtaining the Chassis Serial Number 2–2

▼To View Chassis Serial Number 2-3

2.4 Powering Off the Server 2–4

2.4.1 Powering Off the Server Using the Service Processor Command

Line 2–5

2.5 Extending the Server to the Maintenance Position 2–5

iv Sun Fire X4140 Server Service Manual • September 2010

2.6 Removing a Server From the Rack 2–7

2.7 Performing Electrostatic Discharge and Antistatic Prevention Measures 2–

2.7.1 Electrostatic Discharge Safety Measures 2–9

2.7.1.1 Using an Antistatic Wrist Strap 2–10

2.7.1.2 Using an Antistatic Mat 2–10

2.7.2 ESD Handling Procedure 2–10

2.8 Removing the Top Cover 2–11

3. Servicing Customer-Replaceable Devices 3–1

3.1 Devices That Are Hot-Pluggable or Hot-Swappable 3–1

3.1.1 Hot-Pluggable Devices 3–1

3.1.2 Hot-Swappable Devices 3–2

3.2 Servicing Drives 3–2

3.2.1 Sun Fire X4140 Server Drive Guidelines 3–2

3.2.2 Sun Fire X4140 Server Solid-State Drive Guidelines 3–3

3.2.2.1 SSD Firmware Requirements 3–4

3.2.3 Drive Status LED Reference 3–5

3.2.4 Removing a Hard Drive or SSD 3–5

3.2.5 Installing a Hard Drive or SSD 3–7

3.2.6 Using Drive Fillers 3–8

3.3 Servicing Fan Modules 3–9

3.3.1 About Sun Fire X4140 Server Fans 3–9

3.3.2 Fan Module LED Reference 3–10

3.3.3 Detecting Fan Module Failure 3–11

3.3.4 Removing a Fan Module 3–11

3.3.5 Installing a Fan Module 3–12

3.4 Servicing Power Supplies 3–14

3.4.1 Detecting Power Supply Failure 3–14

Contents v

3.4.2 Power Supply LED Reference 3–14

3.4.3 Removing a Power Supply 3–15

3.4.4 Installing a Power Supply 3–17

4. Servicing Motherboard Components 4–1

4.1 Servicing DDR2 DIMMs 4–2

4.1.1 Identifying Faulty DDR2 DIMMs 4–2

4.1.2 DDR2 DIMM Guidelines 4–3

4.1.2.1 Viewing The Memory Configuration 4–4

4.1.2.2 Single Processor Configuration DDR2 DIMM

Placement 4–5

4.1.3 Removing DDR2 DIMMs 4–6

4.1.4 Installing DDR2 DIMMs 4–7

4.1.5 Installing Additional DDR2 DIMMs 4–9

4.2 Servicing the Air Baffle 4–10

4.2.1 Removing the Air Baffle 4–11

4.2.2 Installing the Air Baffle 4–12

4.3 Servicing PCIe Risers 4–13

4.3.1 Removing a PCIe Riser 4–13

4.3.2 Installing a PCIe Riser 4–14

4.4 Servicing PCIe Cards 4–15

4.4.1 Sun Fire X4140 Server PCIe Card Guidelines 4–16

4.4.1.1 Riser Cards 4–16

4.4.1.2 Guidelines for SGXPCIESAS-R-INT-Z HBA Card 4–16

4.4.2 Removing PCIe Cards 4–17

4.4.3 Installing PCIe Cards 4–18

4.5 Servicing the Battery 4–19

4.5.1 Removing the Battery 4–20

4.5.2 Installing the Battery 4–20

vi Sun Fire X4140 Server Service Manual • September 2010

4.6 Servicing the Motherboard Assembly 4–21

4.6.1 Removing the Motherboard Assembly 4–22

4.6.2 Installing the Motherboard Assembly 4–24

4.7 Servicetool FRU Update Procedures 4–27

4.7.1 Updating FRU Product Information Using ServiceTool 4–28

4.7.2 Restoring Product Information From the FRUID PROM 4–29

4.7.3 Changing Product Information on the Motherboard Using a File

4–30

4.8 Servicing Processors 4–30

4.8.1 Processor Fault Remind Button 4–31

4.8.2 Removing a Processor 4–31

4.8.3 Installing a Processor FRU 4–32

4.8.4 Installing an XOption Processor 4–33

4.9 Resetting Passwords and Clearing CMOS NVRAM 4–35

4.9.1 Overview 4–35

4.9.2 Resetting a BIOS Password From the BIOS Screen 4–35

4.9.3 Resetting CMOS NVRAM Using a Jumper 4–36

4.10 Recovering From Corrupt Service Processor Software 4–37

4.10.1 Reinstalling The Default SP Software Image From The Tools And

Drivers CD 4–37

4.11 Using the Reset and NMI Switches 4–39

4.11.1 Reset Switch 4–40

4.11.2 NMI Dump Switch 4–40

5. Servicing Infrastructure Boards and Components 5–1

5.1 Servicing the DVD/USB Module 5–2

5.1.1 Removing the DVD/USB Module 5–2

5.1.2 Installing the DVD/USB Module 5–3

5.2 Servicing the Fan Power Boards 5–4

5.2.1 Removing a Fan Power Board 5–5

Contents vii

5.2.2 Installing a Fan Power Board 5–6

5.3 Servicing the Drives Cage 5–7

5.3.1 Removing the Drives Cage 5–7

5.3.2 Installing the Drives Cage 5–9

5.4 Servicing the Drives Backplane 5–11

5.4.1 Removing the Drives Backplane 5–11

5.4.2 Installing the Drives Backplane 5–12

5.5 Servicing the Front Control Panel Light Pipe Assembly 5–13

5.5.1 Removing the Front Control Panel Light Pipe Assembly 5–14

5.5.2 Installing the Front Control Panel Light Pipe Assembly 5–14

5.6 Servicing the Power Distribution Board (PDB) 5–15

5.6.1 Removing the Power Distribution Board 5–15

5.6.2 Installing the Power Distribution Board 5–16

5.7 Servicing the Paddle Card 5–17

5.7.1 Removing the Paddle Card 5–18

5.7.2 Installing the Paddle Card 5–19

5.8 Servicing Cables 5–19

5.8.1 Removing HDD Cables in a SAS Configuration 5–20

5.8.2 Installing HDD Cables in a SAS Configuration 5–21

5.8.3 Removing HDD Cables in a SATA Configuration 5–22

5.8.4 Installing HDD Cables in a SATA Configuration 5–23

5.8.5 Removing a PDB Cable 5–24

5.8.6 Installing a PDB Cable 5–25

6. Returning the Server to Operation 6–1

6.1 Installing the Top Cover 6–2

6.2 Reinstalling the Server in the Rack 6–3

6.3 Returning the Server to the Normal Rack Position 6–4

6.4 Powering On the Server 6–5

viii Sun Fire X4140 Server Service Manual • September 2010

A. Connector Pinouts A–1

A.1 Serial Management Port Connector A–2

A.2 Network Management Port Connector A–3

A.3 Video Connector A–4

A.4 USB Connectors A–5

A.5 Gigabit Ethernet Connectors A–6

B. BIOS Power-On Self-Test (POST) Codes B–1

B.1 Introduction B–1

B.2 How BIOS POST Memory Testing Works B–2

B.3 Redirecting Console Output B–2

B.4 Changing POST Options B–3

B.5 POST Codes B–4

C. BIOS Screens C–1

C.1 Configuring BIOS Settings C–1

C.1.1 Using BIOS Menu Items C–1

C.1.2 BIOS Setup Screens Overview C–3

C.2 BIOS Setup Menu Screens C–5

C.2.1 BIOS Main Menu Screens C–5

C.2.2 BIOS Advanced Menu Screens C–6

C.2.3 BIOS PCI/PnP Menu Screens C–19

C.2.4 BIOS Boot Menu Screens C–20

C.2.5 BIOS Security Menu Screens C–23

C.2.6 BIOS Chipset Menu Screens C–24

C.2.7 BIOS Exit Menu Screens C–29

Index Index–1

Preface

The Sun Fire X4140 Server Service Manual provides detailed procedures for removing

and replacing replaceable parts in the Sun Fire™X4140 Server. This manual also

includes information about the use and maintenance of the server.

This document is written for technicians, system administrators, authorized service

providers (ASPs), and users who have advanced experience troubleshooting and

replacing hardware.

How This Document Is Organized

This manual contains the following chapters.

TABLE P-1 Sun Fire X4140 Server Service Manual Chapters

Chapter Describes:

Chapter 1 Sun Fire X4140 Server Overview provides an overview of the system,

including front and rear panel features. Contains illustrations showing

system components.

Chapter 2 Preparing to Service the System describes the steps necessary to prepare the

system for service.

Chapter 3 Servicing Customer-Replaceable Devices describes the service procedures

that can be done while the system is running (hot serviceable procedures).

Chapter 4 Servicing Motherboard Components describes the service procedures for the

motherboard and its associated components, including installing and

upgrading memory modules (DDR2 DIMMs).

Chapter 5 Servicing Infrastructure Boards and Components describes the service

procedures for all other components.

xSun Fire X4140 Server Service Manual • September 2010

Related Documentation

To view the latest Sun Fire X4140 server documentation online, go to

http://docs.sun.com, and then navigate to Sun Fire X4140 server documentation.

The following table lists the available documents related to service.

Chapter 6 Returning the Server to Operation describes how to bring the server back to

operation after performing service procedures.

Appendix A Connector Pinouts contains pinout tables for all external connectors.

Appendix B BIOS Power-On Self-Test (POST) Codes contains information on how the

BIOS POST works, how to redirect output, and how to change options.

Appendix C BIOS Screens contains examples of typical BIOS screens.

TABLE P-2 Sun Fire X4140 Server Related Documentation

Title Description Part Number

Where to Find Sun Fire X4140, X4240,

and X4440 Servers Documentation

Where to find the documentation for the Sun Fire X4140,

X4240, and X4440 servers.

820-2395

Sun Fire X4140, X4240, and X4440

Server Installation Guide

How to install the Sun Fire X4140, X4240, and X4440

server in an equipment rack, how to configure the service

processor, and how to configure the preinstalled Solaris™

Operating System.

820-2394

Sun Fire X4140, X4240, and X4440

Servers Operating System Installation

Guide

How to install and configure operating systems on the

Sun Fire X4140, X4240, and X4440 servers. Excludes the

preinstalled Solaris Operating System and the Windows

operating system.

820-2397

Sun Fire X4140, X4240, and X4440

Server Windows Operating System

Installation Guide

How to install the Windows operating system on the Sun

Fire X4140, X4240, and X4440 servers.

820-2399

Sun Fire X4140, X4240, and X4440

Server Diagnostics Guide

How to troubleshoot the Sun Fire X4140, X4240, and

X4440 server. Includes information on system event logs.

820-3067

TABLE P-1 Sun Fire X4140 Server Service Manual Chapters (Continued)

Chapter Describes:

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