Telstra Argent Bedienungsanleitung
Argent Terminal Adaptor - User Guide
Version 1.1 Telstra Corporation Limited
Page 1/29 ACN 051 775 556
Version 1.3
Argent Terminal Adaptor - User Guide
Version 1.1 Telstra Corporation Limited
Page 2/29 ACN 051 775 556
The information contained in this document was correct at the time of printing. However, in order to
improve its products, Telstra reserves the right to modify the details in this document at any time and
without warning.
Copyright© 1999 Telstra Corporation Limited
Copyright© 1999 Braintree Communications Pty Ltd
http://www.braintree.com.au
This work is copyright. All rights reserved. Other than for purposes and subject to conditions prescribed
under the Copyright Act, no part of it may in any form or by any means (electronics, mechanical,
photocopying, microcopying, scanning, recording or otherwise) be reproduced, stored in a retrieval
system or transmitted without prior permission from Telstra Corporation Limited and Braintree
Communications Pty Ltd. This document has been developed by Telstra and Braintree for the Telstra
Argent Terminal Adapter.
© Registered Trademark of Telstra Corporation Limited
™ Trademark of Telstra Corporation Limited
Argent Terminal Adaptor - User Guide
Version 1.1 Telstra Corporation Limited
Page 3/29 ACN 051 775 556
Table of Contents
1 INTRODUCTION 5
2 SCOPE 5
3 DESCRIPTION 5
3.1 Application 5
3.2 Definitions 6
3.3 Package Contents 6
3.4 Back Panel 7
3.5 Top Panel Seven Segment Display 8
3.6 ATA Activation Instructions 9
3.6.1 Prepare position 9
3.6.2 Connect ATA to NT1 9
3.6.3 Connect the EFTPOS terminal to ATA 9
3.6.4 Power-up the ATA 10
3.6.5 Adjust the Display Orientation of the ATA 10
3.6.6 Select the Required TEI Number 10
3.6.7 Observe D-Channel X.25 Call Progress For the First Call 10
3.6.8 Observe D-Channel X.25 call Progress For the Second Call 10
3.6.9 Observe the Software Download 11
3.6.10 Observe for Configuration File Errors 11
3.6.11 Observe for Failure to Connect 11
3.6.12 Observe that the ATA is ready and record the service details 12
3.6.13 Replace the ATA if Faulty on Arrival 12
3.6.14 Point-to-Point Protocol (PPP) Installation 13
3.6.15 Installing Dial-Up Network 15
3.6.16 Configuring Dial-Up Networking (DUN) 16
3.6.17 V.120 Setup 17
3.6.18 Connect the EFTPOS terminal 17
3.6.19 End to end test 17
3.7 ATA Maintenance 18
3.7.1 Check the Seven Segment display 18
3.7.2 Check that the Power is On 18
3.7.3 Restart the ATA 18
3.7.4 Perform a Cold Reboot on the ATA 18
3.7.5 Test the OnRamp®2 D-channel X.25 facility 18
3.7.6 Contact the Service Provider and Replace the ATA 18
3.7.7 Maintenance by Telstra 19
3.7.8 Customer Network Management (CNM) 19
3.8 Warranty 19
3.8.1 ATA faulty on arrival 19
3.8.2 ATA under Warranty - with Telstra Service Assurance 19
3.8.3 ATA under Warranty - without Telstra Service Assurance 19
3.8.4 ATA out of Warranty - with Telstra Service Assurance 20
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4 V.24 SERIAL PORT ‘AT’ COMMANDS 21
4.1 Introduction 21
4.2 ‘AT’ Commands 21
4.3 S register settings 22
5 POTS TELEPHONE SUPPLEMENTARY FEATURES 23
5.1 Introduction 23
5.1.1 Abbreviations used in the POTS feature descriptions 24
5.2 Telephone Port (POTS) Features 25
5.2.1 Call Waiting (CW) 25
5.2.2 Malicious Call Identification (MCID / MCT) 25
5.2.3 Calling Line Identification Restriction (CLIR or Call Blocking) 25
5.2.4 Call Line Presentation (CLIP) 26
5.2.5 Call Forward 27
5.2.6 Multiple Subscriber Number (MSN) 27
6 SPECIFICATIONS 29
Argent Terminal Adaptor - User Guide
Version 1.1 Telstra Corporation Limited
Page 5/29 ACN 051 775 556
1 INTRODUCTION
This document is provided as a guide describing the procedures for installation, usage and
maintenance of Telstra’s Argent Terminal Adaptor (ATA).
It is highly recommended that a Telstra qualified technician install this product.
However, if you choose to install the ATA yourself, you will need knowledge of the
operation of Telstra’s Argent service and be familiar with the installation process of
digital terminal adaptors.
The ATA can be used as a normal Terminal Adaptor (TA) or modem, plus it has ports for
an Analogue phone connection (also called POTS -–Plain Old Telephone System). This
user guide describes these services which do not require a specialised knowledge for
installation. An understanding of PC and modem configuration will be an advantage.
Most operating systems such as Microsoft Windows, Unix and Linux are able to connect
to the Serial (V.24) port of the ATA like a modem. Braintree Communications developed
the ATA for Telstra’s Argent network. The ATA continues to improve and the latest user
guide and installation software can be downloaded from Braintree’s Internet Address at
www.braintree.com.au.
2 SCOPE
The instructions in this document should be followed when installing the Argent Terminal
Adaptor.
IMPORTANT NOTE:
1) You must ensure that OnRamp®2 D-Channel service has been installed, tested and is
operational prior to attempting Argent TA installation.
2) The ATA can share the S-bus of the OnRamp® 2 D-channel with other devices, but
only if they are configurable for point-to-multipoint operation.
3) Warranty will be void if the ATA is proved to have been incorrectly installed.
3 DESCRIPTION
3.1 Application
The ATA is an ISDN terminal adaptor that provides a network access for EFTPOS
terminals to communicate with the Financial Host Service Providers via Telstra
OnRamp® 2 D-Channel and Argent services.
It also provides data access for connection to an Internet Service provider (ISP) and
asynchronous data transfer using V.120. The POTS port allows an analogue phone that
would exist on the Public Switched Telephone Network (PSTN) to use the ISDN. The
ATA enables the POTS telephone to be able to take advantage of Telstra supplementary
services like Call Waiting, Call Forward, and others.
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3.2 Definitions
The following words, acronyms and abbreviations are referred to in this document.
Term Definition
ATA Argent Terminal Adaptor
EFTPOS Electronic Funds Transfer at Point Of Sale
CPE Customer Premises Equipment
FFS Fee For Service
MFFS Maintenance Fee For Service
NMS Network Management System
POTS Plain Old Telephone Service
PPP Point-to-Point Protocol
TEI Terminal Endpoint Identifier
3.3 Package Contents
The ATA package
(Telstra Material Number 577/00116)
ATA unit
Power plugpack
Mounting template
Two (2) screws
Category 5 cable fitted with one standard and one keyed RJ45
connector
User Guide (this document)
Warranty card
Table 1: ATA Package Contents
Description Material Number
Power Plugpack 577/00117
Cat-5 data cable with standard and keyed
RJ45 connectors (2 metres) 577/00118
Table 2: ATA Spare Parts
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3.4 Back Panel
The ATA contains one analogue EFTPOS port (611 data phone socket), one V.24
(Serial/RS232) data port (DB25 connector), one standard analogue telephone port (RJ45
connector) and one ISDN port (RJ45 keyed connector).
Figure 1: ATA Back Panel
The function for each of the ports is listed below.
Port Functions
EFTPOS Modem port Connects to modem enabled EFTPOS Terminal
V.24 / Serial port (RS232) PPP access to Internet, from Windows, Unix, Mac
V.120 for Asynchronous data, for Cash Registers, Terminals
EFTPOS synchronous access (like the Modem Port)
POTS phone port Analogue telephone connection to ISDN network
ISDN port Carries telephone and data from all other ports
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3.5 Top Panel Seven Segment Display
The Seven-Segment display consists of lighted segments to display numbers 0-9 plus a
dot. This shows the startup state of the ATA and on-going status of the EFTPOS
connection. Displays do not relate to calls on the POTS port or the V.24 serial port
(except for EFTPOS).
When starting up the ATA, the Seven-Segment display lights up and moves through a
sequence of patterns and numbers. The numbers displayed are steady when the call is
progressing and the configuration downloading normally on the D-channel during startup.
The display flashes a number continuously if call progress encounters an error condition
during startup.
Table 3 provides a list of “startup status codes” that the ATA displays in order of
sequence when the power is being applied, the call is being set up, and the configuration
is being downloaded by the Argent Network Management System (NMS).
Table 4 provides a list of “fault codes” displayed when a fault occurs.
Display Interpretation
Building Bars Program decompressing into memory
Steady 1 Power-on test executing. Dot will pulse on/off.
Steady 2 D-channel interface active for EFTPOS
Steady 3 Pre-Configuration in progress, learning identity.
Steady 4 Remote management in progress, configuration.
Steady 5 Software download in progress
Steady 6 Reserved
Steady 7 Reserved
Steady 8 Reserved
Steady 9 Reserved
Steady 0 Reserved
Steady dot Normal Operation (no fault)
Table 3: ATA Seven Segment Display Start-up Status Codes
Display Interpretation
Flashing 1 Power up self test fails
Flashing 2 ISDN connection down
Flashing 3 No carrier on EFTPOS modem port
Flashing 4 Data overrun/underrun on Serial V.24 port
Flashing 5 No stations responding to polls on EFTPOS port
Flashing 6 Last call attempt failed, D-Channel. (X.25 fault or
Argent server or NMS unavailable.)
Flashing 7 Not applicable
Flashing 8 NMS has no pre-configuration to download
Flashing 9 NMS main configuration failure
Flashing 0 Not applicable
Table 4: ATA Seven Segment Display Fault Codes
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Only the decimal point on the Seven Segment Display is illuminated when the
configuration has been downloaded successfully by the Argent NMS, and the ATA is
functioning correctly with connected EFTPOS terminals responding normally. No other
codes will be displayed on the Seven Segment Display in this mode and the unit can be
assumed to be correctly configured and operational.
If the ATA is commissioned before it is connected to an EFTPOS machine then it will
display a flashing 3 until the EFTPOS machine is connected.
3.6 ATA Activation Instructions
Telstra should supply the following information after the OnRamp® 2 D-Channel service
has been installed and tested.
•Argent EFTPOS service FNN:
FNN = FxxxxxxxxxxY (Argent Dedicated Service)
FxxxxxxxxxxT (Argent Test Service)
where xxxxxxxxxx is the 10 digit number of the OnRamp® 2 service.
•TEI number (S-Bus D channel address for the ATA. Factory default OnRamp® 2 is
63, Microlink® requires 1. See section 3.6.6 )
•Whether this is a migration from Transend to Argent service.
The steps following can then be followed:
3.6.1 Prepare position
The ATA can be installed either horizontally or vertically. Make sure that it is close to
the OnRamp® 2 NT1 (2 metres) and a 240V outlet and within reach of the EFTPOS
terminal. Avoid placing the unit in direct sunlight or near hot surfaces.
3.6.2 Connect ATA to NT1
Connect the ATA ISDN Port to the OnRamp® 2 NT1 S-Bus using only the supplied
cable. The end marked “Terminal” is keyed to fit into the ATA’s ISDN port. The end
marked “Network” is plugged into the NT1.
3.6.3 Connect the EFTPOS terminal to ATA
Connect the cord from the EFTPOS terminal into the EFTPOS 611 connector on the ATA
back panel. In some cases it may be possible to bypass an existing EFTPOS modem and
go directly into the V.24 modem. Telstra will be able to advise if this is possible, and set
up the ATA from the Management system to accommodate this connection.
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3.6.4 Power-up the ATA
Insert the Plugpack connector into the 12VDC socket on the ATA back panel.
Whilst pressing and holding the RST button at the back of the ATA, turn the 240V power
on at the power point. Release the RST button when the display changes to a “C”.
3.6.5 Adjust the Display Orientation of the ATA
The ATA starts with a “C” displayed (for “cold boot”) then progresses to the “Display
Orientation Mode” and you have 3 seconds to press the RST button to change the display
orientation if the unit is wall mounted. An upright “U” symbol indicates correct display
orientation. Mounted on a wall the display should be inverted so the numbers appear in
the correct orientation.
3.6.6 Select the Required TEI Number
After the “Display Orientation Mode” the ATA goes into the “TEI Setting Mode”. The
default TEI is 63 when an ATA is installed for the first time. First, the current TEI is
displayed. Then you have the opportunity to change the TEI if needed. “H” will be
initially displayed indicating the ‘most significant digit’ (MSD) followed by the current
MSD with a decimal point. This is displayed for three seconds during which time the
number can be changed. Then an “L” is displayed followed by the ‘least significant digit’
(LSD) with no decimal point for the next three seconds.
If the TEI number needs to be changed, use the RST button to step through the numbers
to set the required MSD, while the MSD is displayed. Similarly, step through the numbers
for the LSD until the required number is selected. The ATA will then flash the new TEI
and exit the TEI mode.
Another method of setting the TEI is to use a phone on the POTS port and enter
#6#<TEI>#, where <TEI> is the number required (e.g. to program a TEI of 63 press
#6#63#).
3.6.7 Observe D-Channel X.25 Call Progress For the First Call
After exiting the “TEI Numbering Mode” the ATA performs self-test and other internal
functions which take about 90 seconds to complete. Activity during this phase is
indicated by a display of three rising bars. It then automatically makes a D-Channel X.25
call to the factory programmed Argent Pre-configuration NMS number to obtain its IP
address and the X.121 and IP addresses of the main NMS application hosts. During this
process the Seven-Segment Display shows a 3, “Pre-Configuration in Progress”. If for
some reason the ATA is unable to establish an X.25 connection or the connection is
terminated with a non-zero error code (Cause/Diagnostic code), the display will show a
flashing 6 (Last call attempt failed, D-Channel).
3.6.8 Observe D-Channel X.25 call Progress For the Second Call
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