THERMEx Thermo 30 V Slim Bedienungsanleitung

BEFORE THE FIRST USING YOUR ELECTRIC STORAGE WATER

HEATER, CAREFULLY READ THIS OPERATION MANUAL

DEAR CUSTOMER!

Congratulations on your purchase of an electric water heater THERMEX.

Water heaters THERMEX are designed and manufactured in strict accordance with

domestic and international standards guaranteeing operation reliability and safety.

Present manual applies to THERMEX models of Digital. The full name of the

model of your heater is specified in "Manufaturer’s warranty" section (sub-section

"Note of sale") and in the marking plate on the heater casing.

1. APPLICATION

Electric water heater (hereinafter referred to as the EWH) is designed to provide

with hot water for domestic and industrial facilities having a cold water supply line

pressure of not less than 0.05 MPa and not more than 0.75 MPa.

EWH shall be operated indoors in heated spaces and it is not designed for operation

in continuous flow mode.

2. SCOPE OF SUPPLY

Water heater

-1 pcs.

Safety valve of GP type

-1 pcs.

Operation manual

-1 pcs.

Installation kit

-1 set

Packaging

-1 pcs.

3. MAIN TECHNICAL CHARACTERISTICS

EWH power supply shall be within the range of 220-240 V. Supply network fre-

quency 50/60 Hz ± 1%. Volume of the inner tank and heating element power are spec-

ified in the marking plate on the casing. Thread diameter in water inlet and outlet pipes

- G1/2 ".

The manufacturer reserves the right to make changes to the design, complete set and

specifications of the heater without prior notice.

Table 1

Model

Code

Average heating time

T = 45° C at 2 kW

Installation

Digital 30 V

111 214

0 h 47 min.

vertical

Digital 50 V

111 215

1 h 19 min.

vertical

Digital 80 V

111 216

2 h 06 min.

vertical

Digital 100 V

111 217

2 h 38 min.

vertical

4. DESCRIPTION AND PRINCIPLE OF OPERATION

The outside casing of the EWH is made of impact-resistant plastic. Inner tanks have a

special bio-glass-porcelain coating reliably protecting the inner surface against chemi-

cal corrosion. The space between the outside casing and the inner tank is filled with

polyurethane foam - a modern, ecologically clean thermal insulation, which has the

best heat-saving characteristics. Digital models have two screwed nozzles: for inlet of

cold water (Figure 1, p. 3) with a blue ring and for outlet of hot water (Figure 1, p. 2)

—with a red ring. The control panel, in all models, is on the front side of the EWH.

(Figure 1, p. 16).

Tubular heating element (THE), thermostat and thermal switch sensors are mounted

on the removable flange. THE is used to heat water and thermostat provides with pos-

sibility of heating temperature regulation up to +75°С. All models have electronic

control with sensor adjustment. Electronics maintain automatically water temperature

at the level set by the user. The thermostat is used for protecting against EWH over-

heating, which disconnects THE from power supply when water temperature exceeds

95°С. (Fig. 3).

Safety valve (Fig. 1, p. 5) operates as the check valve, ensuring protection of the water

ingress from the water heater into the sewage system in case of pressure drop in the

sewage system and in case of pressure rise in the tank at high water heating, as well as

the functions of the safety valve, releasing overpressure in the tank at high water heat-

ing. During water heater operation water may leak out of the exhaust outlet pipe of the

safety valve to relieve excessive pressure, which is made for the purpose of water

heater safety. This outlet pipe shall remain open to the atmosphere and be installed

constantly down.

Drainage of water from the safety valve exhaust pipe into the drain shall be pro-

vided with installation of the corresponding EWH drainage.

It is required regularly (at least once a month) to discharge a small amount of water

through the exhaust pipe of the safety valve into the drain to remove lime deposits and

to test the operating functionality of the valve. Handle (Fig. 1, p. 15) is intended to open

the valve. It is necessary to control when operating water heater this handle to be in

position closing water draining from the tank.

5. SPECIFYING SECURITY MEASURES

Electrical safety and corrosion protection of EWH are guaranteed only if there is an

effective grounding in accordance with applicable electric installation rules and regula-

tions.

Plumbing pipes and fittings shall conform to parameters of water main and have

the required certificates of quality.

When installing and operating EWH the following is not allowed:

•To power EWH if EWH is not filled with water.

•To remove the protective cover when the power is on.

•Use EWH without grounding or use water pipes as grounding.

•To connect EWH to water supply with pressure exceeding 0.75 MPa.

•To connect EWH to the water supply without safety valve.

•To drain water from EWH with power switched on.

•To use spare parts not recommended by the manufacturer.

•To use water from the EWH for cooking.

•To use water containing impurities (sand, small stones), which might lead to

EWH and safety valve breakdown.

•To modify design and installation dimensions of EWH brackets.

Ambient temperature shall be within the range of 3ºС to 40ºС. Water in freezing

EWH at negative temperatures results in malfunction, which is not a warranty case.

Attention should be paid to children so that they do not play with EWH.

EWH is not intended for use by persons (including children) with limited

physical, sensory or mental capabilities, or by persons who do not know

how to use the EWH, except for cases when this happens under the

supervision or instructions by persons responsible for safety of the EWH.

During EWH operation, it shall be inspected regularly for proper health (absence

of dripping, burning smell, wiring sparks, etc.). In the case of long interruptions in water

heater operation, water supply failures, EWH shall be disabled and cold water inlet

valve shall be shut off.

6. INSTALLATION AND CONNECTION

All installation, plumbing and electrical works shall be performed by qualified person-

nel.

7. ARRANGEMENT AND INSTALLATION

All installation, plumbing and electrical works shall be performed by qualified per-

sonnel.

EWH installation shall be performed in accordance with marking on the housing.

It is recommended to install EWH as close as possible to the place of hot water

using to reduce heat loss in the pipes.

When choosing the place of installation it should be taken into account the total

weight of EWH filled with water. Walls and floor with low carrying capacity should be

strengthened accordingly. When drilling (making) holes in the wall consider cables,

ducts and pipes in the wall.

EWH is suspended by brackets on hook anchors fixed in the wall. Hooks mounting

on the wall shall exclude spontaneous movement of EWH brackets along them.

The manufacturer bears no liability for EWH falling associated with improper in-

stallation of anchors and their selection.

For EWH maintenance the distance from the protective cover to the nearest surface

in the direction of the removable flange axis shall be at least 30 cm for all models.

In order to avoid damage of the user’s and/or third parties’ property in

the event of a faulty hot water system, it is required to install EWH in

spaces with waterproofing and drainage to the sewers, and in no case to

place under items exposed to the water under EWH. When placed in un-

protected areas a protective plate (not supplied) with drainage into sewers

shall be installed under the EWH.

In case of placing EWH in hard-to-reach places in order to perform maintenance

and warranty service (mezzanine floors, niches, ceiling voids, etc.), installation and dis-

mantling of EWH is carried out by the user on his own or for his own account.

Note: safety tray is not included into the scope of EWH supply.

8. CONNECTION TO WATER MAINS

Cold water shall be supplied to EWH using pre-filter with water treatment level not

less than 200 µm.

Install pressure relief valve (fig. 1, p.5) at the cold water inlet (fig. 1, p. 3) tube

with the blue ring, by 3.5-4 turnings, ensuring junction tightness with any sealing ma-

terial (flax, FUM tape, etc.).

During EWH operation you can observe water leak out of the outlet pipe of the

safety valve for excessive pressure release to ensure safety of the water heater. It is

recommended to connect to a drainage hole a rubber or silicone pipe of the relevant

diameter for moisture removal.

Connection to the water supply line shall be carried out in accordance with Fig. 1

using copper, plastic pipes or special flexible sanitary wiring. Do not use any used flex-

ible wiring. It is recommended to supply water to EWH through filter installed on the

cold water main (not included in the scope of supply).

Do not use used flexible feed pipes. Do not operate the EWH without

safety valve or with valve made by other manufacturers.

Figure 1. EWH connection diagram to water supply

Figure 1: 1 –EWH, 2 –hot water pipe, 3 –cold water pipe, 4 –drain valve

(not in the scope of supply), 5 –safety valve, 6 –drainage (not in the scope of

supply), 7 –feed pipe, 8 –shut off valve when EWH operation, 9 –cold water main, 10

–hot water main, 11 –cold water shut-off valve, 12 –hot water shut-off valve, 13 –

protective cover, 14 –exhaust pipe of the safety valve, 15 –handle for opening pressure

relief valve, 16 –control panel.

After connecting EWH make sure that cold water shut-off valve is open and hot

water shut-off valve (8) is closed. Open cold water tap in EWH (11), hot water outlet

valve (12) and hot water tap on mixer to ensure outflow of air from the EWH. When

the final EWH filling, water will continuously flow out of mixer tap. When connecting

EWH in places not provided with water supply it is permitted to supply water in EWH

from auxiliary tank using pumping station, or from reservoir placed at a height of not

less than 5 meters over the top of EWH.

Note: for ease of maintenance during EWH operation it is recommended to install

drain valve (Fig. 1, p.4) in accordance with Fig. 1 (for models not equipped with drain-

age pipe. (not in the scope of EWH supply)).

If the water pressure exceeds 0.75 MPa, at EWH cold water inlet, before the safety

valve (in the direction of water flow), the appropriate pressure reducing valve (not sup-

plied with the EWH) shall be installed to reduce water pressure to standard.

9. CONNECTION TO POWER SUPPLY

Prior to the water heater connection to electrical network, make sure its parameters

complies with the technical specifications of the water heater.

ATTENTION! Prior to power activation make sure EWH is filled with water!

Water heater shall be earthed to ensure safe operation. EWH is equipped with the

stationary power cable (option) with Europlug (option). Power outlet shall have an earth

terminal with the connected earthing wire and located in the area protected from mois-

ture, or comply with the requirements not less than 1РХ4.

10. OPERATION

Figure 2. Electronic control board

Figure 2: 1 –LED display, 2 –indication «Electronic Anode», 3 – indication «Anti-

Bacteria», 4 – indication «Heating/Warming», 5 –button «Temp», 6 –button «Setting»,

7 –button «Power», 8 –indication «Wi-Fi».

Switching on or switching off of the EWH is performed by pressing the button

«Power» (Fig. 2, p. 7).

During the operation of the EWH, the user can adjust the temperature of the water

heating using button «Temp» (Fig. 2, p. 5). The temperature would increase by 1°C each

time. Long press increases the data rapidly (5 times/sec.)

«Anti-Bactera» (Fig. 2, p. 3) indication lights up when Anti-Bactera mode is switch-

ing on. Selection of this mode is performed by pressing the button «Setting» (Fig. 2, p.

6), on the control panel. Under this mode the temperature is not adjustable, the system

will enter the heat preservation state after heating to 80°C, and return to standard work

after 30 minutes of heat preservation.

«Electronic Anode» (Fig. 2, p. 2) indication lights up when electronic anode is

working normally, and it flashes when it is abnormal.

«Heating/Warming» (Fig. 2, p. 4) indication lights up with red light for normal

heating, green light for keep warming and it flashes under Anti-frost heating. Anti-frost

mode activated when power is on and water temperature in inner tank is lower than 5°C

then will stop and standby after heating up to 10°C.

If you do not use the EWH in the winter time and there is a possibility of freezing

of the main waterways and the water heater itself, it is recommended to turn off the

power and drain the water from the EWH in order to avoid damage to the inner tank.

Smart mode is activated in the Thermex Home mobile application when the water

heater is controlled using a mobile device via Wi-Fi. In this operation mode EWH can

study and record user’s habits in using hot water and prepare hot water in advance for

the next water cycle (7 days in a cycle). When users do not need hot water, it can main-

tain water at minimum temperature. Thus comfort and saving of energy can be achieved.

This mode is used for those who use hot water on a regular basis.

For control from a mobile device water heater has Wi-Fi function.

1. Install app “Thermex Home” from GooglePlay or AppStore. Create an account.

Before connecting the device to a mobile device, make sure that the device is connected

to the electricity and is within the range of a wireless Wi-Fi network.

2. On water heater panel press and hold button «Power» for 3 seconds when power

is on (Fig. 2, p. 7). Appears Wi-Fi indication (Fig. 2, p. 8).

3. In application “Thermex Home”:

• click Add Device

• from the drop list, select Water Heater

• next follow the instructions of application.

Failures:

• make sure Wi-Fi function is enabled on your mobile device

• make sure you are connected to the Internet

• or contact your provider.

11. TECHNICAL MAINTENANCE

When performing maintenance scale on THE is checked. At the same time residue

that may accumulate in the bottom of the EWH is removed. If there is scale on THE, it

can be removed by using scale removing means or mechanically. It is recommended to

hold the first technical maintenance after a year from the time of connection by experts

of a specialized organization and depending on intensity of scale and residue to deter-

mine intervals of follow-up maintenance. This action will extend the maximum EWH

service life.

ATTENTION: accumulation of scale on TEH may cause its damage .

Note: Damages to THE due to scale formation are not subject to warranty. Regular

maintenance is not included in the warranty of the manufacturer and the seller.

The following shall be carried out for maintenance:

•Turn off EWH power;

•Cool hot water or discharge it through the mixer;

•Cut off supply of cold water into EWH;

•Unscrew the relief valve or open drain valve;

•To put on the cold water supply inlet or discharge valve a rubber hose,

sending the other end down the drain;

•Open hot water tap on mixer and drain water from the EWH through

the hose;

•Remove the protective cover, disconnect wires, unscrew and remove

from the casing the removable flange;

•Clean if necessary THEs from scale and remove residue from the tank;

•Assemble, fill the EWH with water and power on.

In models with drain pipe, it is enough to cut off the flow of cold water into the

EWH, unscrew the drain stub on drain pipe and open hot water tap. Once the water is

discharged, you can open for a while cold water supply in EWH for additional tank

washing.

When conducting EWH maintenance by forces of specialized organization mark

with the seal of organization performing maintenance shall be made in service coupon.

12. POSSIBLE FAULTS AND REMEDIES.

Malfunction

Possible cause

How to fix

Hot water pressure from

EWH decreased. Cold

water pressure keeps at

the level.

Clogged inlet safety

valve

Remove the valve and clean it in

water

Heating time increased

THE is covered with a

layer of sludge

Remove the flange and clean the

THE

Supply voltage decreased

Contact power main operation ser-

vice

Frequent tripping of

thermal switch

The set temperature is

close to the limit

Set lower value of water heating

temperature

Thermostat tube is cov-

ered with sludge

Take out the EWH the remova-

ble flange and gently clean the

tube from scale

EWH operates but is not

heating water

Valve (Fig. 1, p.8)

is not closed or out of or-

der

Close or replace the valve (Fig. 1,

p. 8)

Powered EWH does not

heat water. No backlights

of indicator lamps.

1) no voltage in electric

network;

2) damaged power cord.

3) Thermal switch ac-

tuated and not switched

1) Check voltage at the electrical

outlet;

2) Contact a qualified service cen-

ter.

3) Disconnect from the power

supply, remove EWH protective

cover, press the button on ther-

mal switch until you hear a click

(fig. 3) install the cover and turn

on the power

These faults are not defects of EWH and shall be fixed by the consumer or by a

specialized organization at his own expense.

In case of failure to fix problems using the above recommendations or in case of

others problems revealing you should contact the authorized service center listed in the

operation manual.

Figure 3. Thermal switch arrangement diagram

13. TRANSPORTATION AND STORAGE OF ELECTRIC WATER HEATERS

Transportation and storage of electric water heaters shall be carried out in accord-

ance with manipulation marks on the packaging:

need to protect the goods from moisture

fragile, delicate handling

-recommended storage temperature range from +10° to +20° С

correct vertical position of cargo;

14. DISPOSAL

When complying with the rules of EWH installation, operation and maintenance and

when water quality complying with current standard the manufacturer sets EWH

lifespan of 9 years from the date of purchase.

All parts of the heater are made of materials allowing, where appropriate, environmen-

tally sound disposal which must be made in accordance with the rules and regulations

of the country where the water heater is operated.

When disposing of the EWH comply with local environmental laws and guidelines.

The manufacturer reserves the right to make changes to the design and specifications of

the heater without prior notice.

15. MANUFACTURER'S WARRANTY

The manufacturer sets 2 years as the period of warranty for water heater.

Push

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